[Resolved] Bajaj Allianz — Claim settlement. More than 2 years and still not settled

Anushekar7690

Address:	Pune, Maharashtra, 14623
Website:	Bajaj Allianz general insurance company

I had a travel insurance and was hospitalized in that period. I have submitted the claim two years ago and still no progress. They said all documentation is done and just payment of the deductible is remaining. After payment of deductible they say pending documentation. Very rude customer care rep Ms. Karthika. Please teach them to be courteous to the customers.

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May 15, 2017

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2017

Bajaj Allianz Customer Care's response Hi Anushekar,

We regret the trouble you had to go through. Please share your contact & policy number at [protected]@bajajallianz.co.in. so that we can have our team address the same accordingly.

Also, we've registered your issue under the Reference No.: BA - 1155. Do mention the same in the subject line of the email while sending in the details.

Regards
Bajaj Allianz General Insurance