[Resolved] Bajaj Allianz — complaining about service and help | |||||
Hi, This is regarding the experience i faced with bajaj allianz, this seems to worst company in service providing i ever seen in my life. I purchased the policy through a agent from policy bazaar. At that time i provided the credit card details. Now i want to change the mode of payment. Customer care said that i need to go to service center for this. There was no any service centre at the address provided by customer care executive. I tried to search the centre from "life assist" app provided by bajaj. I visit multiple adresses but not able to find the service centre. All the address i visit were wrong. I also contacted on telephone no. Provided by customer care and app. But not response from the other side. Bajaj allianz is the worst then worst, i ever seen in my life. This doesn't care about its customer. I will never recommend it to anyone, even i will convince him not to go with bajaj. Thanks Bhanu Was this information helpful? | |||||
Nov 18, 2017 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Oct 18, 2017 Bajaj Allianz Customer Care's response Dear Bhanu, We apologize for the inconvenience caused. Please share your policy number and contact details along with your email address. Our team will connect with you soon. Regards, Bajaj Allianz Life Insurance Team. | |||||
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+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
View all Bajaj Allianz contact information
please send me a duplicate copy of my policy document no. OG[protected]-00064548 at the E-mail ID :- [protected]@gmail.com. its urgent.
We'll surely help you with the policy copy. Your details have been shared with our team and we assure you that we'll have the policy copy sent to you at the earliest.
We have registered your complaint with us under the Reference No.: BA - 1280. Please mail us at [email protected] with the given reference number in the subject line for any future follow ups.
Regards,
Bajaj Allianz General Insurance