[Resolved]  Bajaj Allianz — complaint against bajaj allianz and request for request you to remove this auto debit service from my policy at the earliest

Address:New Delhi, Delhi, 110009

Dear Sir,

I am Abhay Shankar Prasad; I had taken a policy under Bajaj Allianz Life Insurance Company Limited, Policy No/ Membership No- [protected]. I have already paid the renewal amount 102564.94, One Lac, two thousand, five hundred, sixty four rupees, 94 paise ( dated 28 January, 2018, time- 02:38:51 pm. Even after paying renewal amount of premium by me, the Bajaj Allianz was again tried to cut the renewal premium amount through my A/c No, State Bank of India. Due to insufficient funds in the A/C No, I have been fined 590, (295 rs. two times, 14 and 15 February).

After giving my premium amount why are you trying to retry for premium amount. This is illegal and invalid method. Even after paying the renewal premium amount, I am being financially and mentally disturbed by Bajal Allianz Life Insurance Company Limited. I was talk to Customer care centre, but answer. You have choose the ECA/Auto Debit Options and he is refusing even to close the ECA/Auto Debit Options. I cannot go to the nearest branch right now. Let me put ECA/Auto Debit Options for the renewal premium payment option to be permanently closed.

This is totally cheating and against the consumer right. I have already informed on this matter, but you don't initiate any steps. Please find enclosure file for necessary documents. Please if you have clicked on Auto-Debit option and link with my Policy and my bank account. I request you to remove this Auto Debit service from my Policy at the earliest and confirm me through email for future.
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Mar 22, 2018
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2018
Bajaj Allianz Customer Care's response
Dear Sir,

We regret the inconvenience caused. Please share your contact number along with your email address. Our team will connect with you soon.

Regards,
Bajaj Allianz Life Insurance Team.
Complaint comments 

Comments

Policy is seemed to be lapsed due to non payment because no proper reminder. Need to rewiew the policy kindly guide

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