[Resolved]  Bajaj Allianz — Deducted money for discontinued policy

Respected Sir/Mam,
I purchase BAJAJ Allianz Life Insurance Company Limited Policy Number ([protected]) product from Axis Bank Branch Manager in January-2021 . At the time of selling policy they promises i will receive benefits against premium. In this policy my payment term will be 5 year from date of Issue and yearly payment. I already paid 2 Premium so total i paid Rs.2, 00, 000/-. In January-2023 I am not able to pay premium so company declared by policy is discontinued and at that time they deducted charges of Rs.12, 700/- in 06-Feb-2023.
I Contact Customer Care Regarding This Charges they told me your policy is discontinued so i asked when i get premium payment of Rs.2, 00, 000/- they told be my money will be transfer in Axis Bank Account (Ac/No. [protected]) after Lock In Complete so i said ok. That's Company Policy to Lock In for 5 Year.
On Date 26-May-2023 after 5 Month of Discontinued Policy. I Made Deposit Money to Bank for Payments my Credit card due and other expenses. In after Just 2 days of deposited Bank Deducted Money of Rs.1, 00, 000/- from my account for Bajaj Allianz Life Insurance Company Limited.
I Requested to Bank and Also Bajaj Allianz Life Insurance Company Limited They Both Give Me Unsatisfactory Answers. In Mail Bajaj Allianz Life Insurance Company Limited i requested to company to reverse unauthorized and discontinued policy premium back they refuses to payment back to me.
I am Salaried Person due to fund issue i am not able to pay premium for Janury-2023 premium they take charges from Policy Value what they want now they again deduct money for January Premium-2023. This is Bajaj Allianz Life Insurance Company Limited And Axis Bank both are same Responsible for My Loss.

My Request to you sir/mam please do need full in My Problem. My Hope from you Only.

Thanks and Regards,
Jigar H Balar
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Jul 7, 2023
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2023
Bajaj Allianz Customer Care's response
Dear Jigar,

Thanks for reaching out to us. Please allow us some time to look into your details and revert with an update.

Regards,
Bajaj Allianz Life Insurance Team
Verified Support
Jun 02, 2023
Bajaj Allianz Customer Care's response
Dear Jigar,

Our team has reached out and resolved your concern.

Regards,
Bajaj Allianz Life Insurance Team
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