Bajaj Allianz General Insurance — Not honouring claim for missed flights

Address:[email protected]
Website:Www.Bajaj Allianz.com

Very dubious company

Missed flight connection due to flight delay . Stranded Johannesburg. No flight for 2 days. Took another flight
Claim requisite that letter from cem airways required for delay which never responded
Hence claim not honoured, case closed
It’s a scam, airlines never respond, email saying delay already sent

Second claim rejected
Flight missed die to road traffic delays in Lyon
Not honoured
Clause, fora global travel insurance, delays are paid only from and to india, no intermediate countries

Scam again, then whsell as global insurance
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Bajaj Allianz customer support has been notified about the posted complaint.
Apr 27, 2024
Updated by Avanish saklani
WITHOUT PREJUDICE REPUDIATION LETTER
AVANISH PARMESH SAKLANI
402 VALENCIA B CENTRAL AVENUE HIRANANDANI GARDEN POWAI, , , MUMBAI, MAHARASHTRA, PIN - 400076
DATE: 25-APR-2024
Name:
Address:
Dear Sir/Madam,
We are in the receipt of claim documents pertaining to claim details given below
12-9910-[protected][protected]-00172230
AVANISH PARMESH SAKLANI
AVANISH PARMESH SAKLANI
30-DEC-2023
Policy No:
Claim No:
Proposer Name:
Insured Name:
Date Of Loss :
On detailed scrutiny of the same, we find that the claim does not fall under the purview of the policy for the following reason:
Trip delay is reported while travelling from Saint Exupery (LYON ) {Overseas} To Heathrow (London ) {Overseas}.Benefit for Trip Delay is permissible only when insured is scheduled to travel from and to India
Hence aforesaid claim is not payable as per exclusion clause mentioned below
Exclusion Wording
Subject to all other terms and conditions, if the air craft on which the insured has booked his/her ticket/s to travel from Republic of India or travel to Republic of India, is delayed beyond 12 hours than the original scheduled departure time, the Company will pay the sum mentioned in the schedule for every 12 hours delay in excess of 12 hours, subject to the maximum amount mentioned in the schedule.
In view of the above, we regret to inform you that the Claim is inadmissible and thus repudiated. We have retained the claim documents for future reference.
If you have any queries regarding the above, please contact us on[protected] or
dial our missed call number +[protected] or send a mail at [protected]@bajajallianz.co.in
Please note that nothing contained in this letter is or should be construed as a waiver of any one or more rights on our part and all our rights under and in relation to the policy remain fully reserved.
Authorized Signatory
Travel Insurance - Health Administration Team
Bajaj Allianz General Insurance Company Limited
A-Wing, 2nd Floor, Bajaj Finserv Building, Survey No. 208 / B - 1, Behind Weikfield IT Park, Off Nagar Road, Viman Nagar, Pune - 411014 Phone:[protected] Fax:[protected]
Apr 27, 2024
Updated by Avanish saklani
NAME: ADDRESS:
Dear Sir/Madam,
CLAIM CLOSURE LETTER
Avanish Parmesh Saklani
402 Valencia B Central Avenue Hiranandani Garden Powai, , , MUMBAI, MAHARASHTRA, PIN - 400076
DATE: 11-APR-2024
Kindly note that we have sent an intimation dated 12-JAN-2024 for submission of the deficient documents for the below claim.
[protected]-[protected][protected]-00 Avanish Parmesh Saklani Avanish Parmesh Saklani
We have additionally sent reminders on the following dates for the below mentioned documents.
NO
1
In absence of the requisite documents or revert from you, we are constrained to close the claim without payment. If you have any queries regarding the above, you can get in touch with us on the below mentioned contact points
Additionally if you at any future date [within a period of maximum of 15 days of receipt of this letter] are able to provide all the required claim supporting documents, we may reconsider your case by reopening the claim.
Assuring you of our best services every time, all the time.
Authorized Signatory
Health & Travel Administration Team Bajaj Allianz General Insurance Company
+[protected]
[protected]@bajajallianz.com[protected]
2nd Floor, Bajaj Finserv Building, Survey No. 208 / B - 1, Behind Weikfield IT Park, Off Nagar Roa
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