[Resolved]  Bajaj Allianz General Insurance — Pending renewal case of health guard family floater policy no. Og[protected]-00002803.

Address:

221002

MAK/16/Ins. 02.10.2016

To,

The Authorised Signatory,

Bajaj Allianz General Insurance Co. Ltd.,

Dear Sir,

Sub: Pending Renewal of Health Guard Family Floater Policy in the name of Mohd. Akhlaq Khan & Family

Please refer to the following details:-

1) Policy Commencement: From 24.9.2014 to 23.9.2015, Pol. No. OG[protected]-00012001

2) Renewal: From 24.9.2015 to 23.9.2016, Pol. No. OG[protected]-00002803

As per previous Policy renewal scheme, the same should have been renewed from 24.9.2016 to 23.9.2017 but the same is still not done. On several telephonic conversation ( on No. [protected] on 21.9.16 and No. [protected] on 24.9.16 as example), I was assured from your side that there was grace period for renewal without any loss in the policy but grace period was not exposed and your Guide-Booklet even not clears the grace period and renewal at point No. 18 and 43 respectively.

It is, therefore, requested to kindly clear the status of the next renewal of my policy and if all is OK, please renew the policy well in time by auto credit systems and confirm action on my e-mail without delay.

With thanks & regards,

Yours sincerely,

Mohd. Akhlaq Khan

S-10/132-A-2, Hukulganj,

Varanasi-221 002

Contact No. [protected]

MAK/16/Ins.

The Authorised signatory,

Customer Services,

Bajaj Allianz Life Insurance Co. Ltd.,

Sub: Pending renewal case of Health Guard Family Floater Policy No. OG[protected]-00002803.

As assured in your e-mail dated 03.10.16 that the pending matter will be taken out within 48 hours, nothing could be done so far. Hence please renew the policy ( from 24.9.16 to 23.9.2017) as per usual schedule otherwise please note that you will be fully responsible for any kind of losses or consequences in this regard. Your immediate action into the matter is expected.

With thanks and regards,

Yours sincerely,

Mohd. Akhlaq Khan

Mob. No. [protected]