[Resolved]  Bajaj Allianz — life insurance not surrender

Address:560103

Hi,
I have taken one policy one year back and now because of some personal urgency I want to surrender that policy, it is clearly mentioned in the document that I can surrender policy at any time but when I tried to surrender the same Bajaj Allianz team told me that I can’t surrender the policy now and I hv to wait for 5 years and after that only I can surrender the policy . They suggested me to stop the premium that means I hv to paid penalty too as my policy will be consider as default .
Any suggestions ? At least they should allow to surrender the policy .

Policy no : [protected]
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Apr 20, 2018
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2018
Bajaj Allianz Customer Care's response
Dear Sir,

We apologize for the inconvenience caused. Please share your contact number along with your email address. Our team will connect with you soon.

Regards,
Bajaj Allianz Life Insurance Team.
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