[Resolved] Bajaj Allianz — Misbehavior & misguided by hr executive

rajkishor jha

from Gurgaon, Haryana

Address:

110094

Hi,

This is priyanka jha and i want to inform you that i had taken the policy no-o g[protected]-00001950. At the time of taking this policy, it was categorically informed that tuberculosis will be covered and considered under the same. But at the time of hospitalization when i checked with relevant authority, i was shocked to hear an outright decline. The person with whom i interacted i. E. Pooja executive, told me after checking her immediate superior (Voice was audible to me), suggested to pass this information to get admitted in the govt hospital as this disease is not covered under insurance.

Request your immediate intervention in getting it thoroughly checked and share the precise information in this regard so that i can further proceed for legal actions based on the documents i have been provided with.

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Oct 3, 2016

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2016

Bajaj Allianz Customer Care's response Hi,

We apologize for the trouble you've faced and have forwarded your issue to our team. They shall get in touch with you soon to address this at the earliest. Also, please share your contact no. with us at help.[protected]@bajajallianz.co.in to help us connect with you faster.

Your case is registered with us with the Reference No. BA - 1068, note this for all future follow ups. Do mention this reference no. in the subject line of the email you'll be sending with your contact details. Thank you.

Regards,
Bajaj Allianz General Insurance