[Resolved] Bajaj Allianz — motor claim settlement not done

udaykaundal

from Hyderabad, Telangana

Address:

Ludhiana, Punjab, 141001

Dear bajaj allianz team,

It's been almost 2 weeks that my car is being at hyundai distributorship due to claims being pending.

My policy no. Is hbz/11382622

Some confusion has been there regarding the same.

As i have a car on my name but being driven by my friend and few days back in an incident car broke down, i have furnished the rc, insurance and dl copy of friend who was driving but they have received some false complaint and on basis of that they have held my claims and now distributor is not handing the car.

Now they are asking for my driving license which i do not pose for 4 wheeler and i do not drive the car.

If there was issue in clearing the claims then work should have held and i have got it done outside on payment basis but now when work is finished and car is ready so they are raising an objection.

Request you to please support in the case and get my claim resolved so that i can be a happy customer being associated with your organisation.

Thanks & regards
Uday kaundal

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Oct 1, 2017

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

Bajaj Allianz Customer Care's response Hi Uday,

We'll surely review your concern. Kindly help us with your contact number via email at help.[protected]@bajajallianz.co.in so that our team can get in touch with you at the earliest.

Also, we've registered your case under the Reference no.: BA - 1246. Do mention the same in the subject line of the email while sending your contact number or for any future follow ups with regards to your issue.

Regards,
Bajaj Allianz General Insurance