[Resolved]  Bajaj Allianz — Motorcycle theft Claim - policy OG[protected]-00005652

Sir

(1) I filed an application for the Insurance claim-Motor Cycle Theft from 06/04/2021

(2) Policy Number OG[protected]-00005652,

Policy Provider Bajaj Allianz General Insurance Company Ltd.

Policy Type Motor Two Wheeler, Name of Insured MD MAQUESUD ALAM

Please tells me the daily progress made on my application so far. I.e. when did my application reach which officer, for how long did it stay with that officer and what did he/she do during that period?

(3) Police FIR No- 010336, on date of 06/04/2021, PS: - e-police station(subhash) place, North west, Delhi

(4) Global Investigation completed on date of 09/04/2021

(5) Untraceble Report -Case FIR No-010336/2021,

Police Station:-E-Police station-MV Theft

(6) Bajaj Allianz General Insurance Company send request for with Prejudice on date of[protected], via Speed post ED[protected]IN

(7) All supporting document submitted to Insurance company as per request via e-mail

(8) When physically visit on branch then officer told case is closed due late response from your side, in Covid-19 where all office closed when ever I received any document I will share with insurance company

(9) Now this claim is still pending from last 11 months and officer told that we are not process this claim due to file closed
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Mar 12, 2022
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2022
Bajaj Allianz Customer Care's response
Hi,

We've made a note of your concern. Please share your email ID and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 2074, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance
Verified Support
Feb 08, 2022
Bajaj Allianz Customer Care's response
Hi, we've emailed you sharing necessary information with regards to your concern. Please check the same. Thank you.
Verified Support
Feb 09, 2022
Bajaj Allianz Customer Care's response
Hi, We've emailed you sharing necessary information with regards to your concern. Please check the same. Thank you.
Complaint comments 

Comments

plz find attachement, your officer told i am not process your file due to closed

Mobile : +[protected]/[protected]
call me

Already send claim request from online, but they are not provide claim id for upload supporting documents, please concerns officer review case and call me on [protected]

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