[Resolved] Bajaj Allianz — Not refunded for policy cancellation
L
Lokesh Patel
Address:
Pune, Maharashtra
I purchased travel policy from online agent rajesh. And i had made payment on 27-Dec-14. Before renewing my policy i told that guy to include special condition(to include mental disorder) as there on my old policy. But after receiving new policy i have found that special condition are not included. I called him again and told him to include that condition. He was trying to fooled me by mailing me some endorsement form. He told me that please include these endorsement form with policy will cover special condition. I submitted that my policy to university. They told me that that these policy doesnt include special condition. So i called rajesh and told him that these policy is not accepted by my university. Rajesh told me that you have to pay more around RS2500 to include condition. I told him that ya i will pay. he told that they have already cancelled my new policy and now we will give you new policy with condition written on it. No response from Bajajallianz. Now i dont want your policy. And i am going to file case against you. I have cooperate soo much with you. Now i can't handle anymore.
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Aug 9, 2021
Complaint marked as Resolved
Bajaj Allianz customer support has been notified about the posted complaint.
Greetings from the Bajaj Allianz GIC team! We would like to look into the issue and investigate it thoroughly. We've noted your concern, however to initiate the process of resolution, we would require additional details from you. Please share your policy number along with contact details at help.[protected]@bajajallianz.co.in to enable us to resolve your grievance. Take care to mention reference no. "ORM011401" when writing to us.
You may also post your concern at http://support.bajajallianz.com/support/.
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Greetings from the Bajaj Allianz GIC team! We would like to look into the issue and investigate it thoroughly. We've noted your concern, however to initiate the process of resolution, we would require additional details from you. Please share your policy number along with contact details at help.[protected]@bajajallianz.co.in to enable us to resolve your grievance. Take care to mention reference no. "ORM011401" when writing to us.
You may also post your concern at http://support.bajajallianz.com/support/.
Regards,
Bajaj Allianz
General Insurance