Bajaj Allianz — Not Refunding the Payment

Bajaj Allianz — Not Refunding the Payment

G Guptar09 from Sonipat, Haryana Jan 16, 2022 Feb 4, 2022 This thread was updated on Feb 4, 2022

I have been calling, chatting and emailing bajaj since october to refund for a duplicate policy for the same car insured with them. They asked to send a copy of the new policy which apparently is with them only. I emailed them the copy and they didnt do anything. I have emailed them the copy at least 4 times now and i have sent email to their complaints team as well as their level 1 to 5 helpdesk too. No one seems to care about it and i have been chasing a refund for 4 months now. Please help. Was this information helpful? No (1) Yes (0)
Bajaj Allianz customer support has been notified about the posted complaint. Jan 16, 2022 Updated by Guptar09 They have caused me stress and mental harassment. I have sent them atleast 15 emails and have had no reply or calls from them at all. Verified Support Jan 17, 2022 Bajaj Allianz Customer Care's response Hi, We've made a note of your concern. Please share your policy and contact number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end. We have registered your complaint with Reference No. BA - 1992, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you. Caringly Yours, Bajaj Allianz General Insurance Feb 04, 2022 Updated by Guptar09 and what email are you asking me to send an email to when the email says protected in brackets ? Feb 04, 2022 Updated by Guptar09 ou guys have now cancelled the wrong policy, now what the hell am I supposed to do if there is a claim ? You have been asking me to send a copy of the new policy which I have been sending and you are so stupid that you cancelled the new policy itself. Whats the point of asking for the new policy copy when you have to cancel that ? should you not be asking me for the policy copy that I wanted to cancel but at no point I was asked that and you straight away decided to cancel the new one. What the hell is wrong with your company ? Feb 04, 2022 Updated by Guptar09 after 4 months you decide to cancel the policy and that to the wrong policy ?
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Guptar09

from Sonipat, Haryana

Feb 4, 2022

You guys have now cancelled the wrong policy, now what the hell am I supposed to do if there is a claim ?
You have been asking me to send a copy of the new policy which I have been sending and you are so stupid that you cancelled the new policy itself.
Whats the point of asking for the new policy copy when you have to cancel that ?
should you not be asking me for the policy copy that I wanted to cancel but at no point I was asked that and you straight away decided to cancel the new one.

What the hell is wrong with your company ?