[Resolved] Bajaj Allianz — Pathetic customer service
V
Virendra Ukey
from Mumbai, Maharashtra
Address:
Pune, Maharashtra, 400076
Recently i purchased ulip plan of bajaj allianz on request of friend who is an agent also. Despite telling categorically about my despatch address, they have sent my policy document.. As a result of which i have not received policy document even after one month. I have requested bajaj allianz customer greivance cell to immediately cancel my policy and return the amount but they are not responding to it..
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Jul 29, 2017
Complaint marked as Resolved
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2017
Bajaj Allianz Customer Care's response Dear Sir,
We apologise for the inconvenience caused. Please share your policy or application number and contact details along with your email address. Our team will assist you better.
We regret the inconvenience you had to face. Please mail us your policy and contact number at [email protected] and we will get this checked for you.
Your complaint has been registered under the Reference No. BA – 1200. Request you to mention this number in the subject line of the email while sending in your details. Thank you.
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today morning i got a txt MSG KA 05 ML 3968 has been processed for claims.
KA 05 ML 3968 is not my car.
We regret the inconvenience you had to face. Please mail us your policy and contact number at [email protected] and we will get this checked for you.
Your complaint has been registered under the Reference No. BA – 1200. Request you to mention this number in the subject line of the email while sending in your details. Thank you.
Regards,
Bajaj Allianz General Insurance