[Resolved] Bajaj Allianz — Premium collected but policy not issued | |||
Bajaj Allianz indiranagar branch, Bangalore had collected payment from me in Feb after giving me a proposal for my car insurance. They called up on 02/05/2017 to confirm that they're depositing my cheque and the policy will be mailed once the cheque is cleared. The payment was honoured by my bank on 05/05/2017. My insurance lapsed on 11/05/2017 but there is no response from the branch. The policy has not been issued yet. When called up customer care they say that they do not have any details in regards to my car insurance. Without the policy how do I go out in my car? I must have called up the branch and it's manager about 50 times but there is no response. They just dont receive my calls. Was this information helpful? | |||
Jun 17, 2017 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support May 15, 2017 Bajaj Allianz Customer Care's response Hi, We're keen to assist you. Request you to send in your contact and policy number via email at [protected]@bajajallianz.co.in so that we can assist you with the renewal. Also, we've registered your complaint with the Reference No.: BA - 1169, please keep a note of the same for further procedure. Request you to mention this number in the subject line of the email while sending in your details. Thank you. Regards, Bajaj Allianz General Insurance | |||
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+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
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We will surely assist you. Please mail us your policy and contact number at [email protected] and we will revert with the necessary information.
Your complaint have been registered with the Reference No. BA – 1177. Request you to mention this number in the subject line of the email while sending in your details. Thank you.
Regards,
Bajaj Allianz General Insurance