[Resolved]  Bajaj Allianz — Product Name: CHILD CARE

Website:

[email protected]

Policy Number: [protected]
Product Name: CHILD CARE
Policy Status: Matured
Premium Amount: ₹ 6, 240
Sum Assured: ₹ 1, 00, 000
Start Date: 11/11/2002
Due Date: Fully Paid
Policy End Date: 11/11/2021
Premium Term: 16 years
Policy Term: 19 years
Payment Frequency: Yearly
Payment Method: Direct Payment

We have contacted Bajaj Allianz requesting for the policy matured amount where I have paid Rs 6240X 16 years = .Rs, 99, 840

They inform us we will be paid 70K plus very much surprising to us we,

1st they mentioned my contact details mail id and contact number are missing, we have sent an email to them with screenshots they are not ready to listen. We have registered with patience.

2nd after registering now they have asked my bank details are not available we have registered it a few years before, As Instructed by Bajaj we have sent an email to them.

3rd after everything done now they state they have done cheque payment amount has been credited to our account. Now they are asking us to send one more email when are calling from a registered mobile they are not ready to share details.

4th suddenly i have seen in my profile registered mobile number changed without our notice highly surprisingly?

Can anyone suggest how to proceed with bajaj Allianz, Whenever we speak with their customer service they are making us feel we have done all the mistakes in the world and we deserve not to get money from them?

Highly stressed with them my BP has increased a lot if we deal with them continuously my wife and children have to claim my death insurance from other insurance companies.

Highly depressed customer of Baja Allianz