[Resolved]  Bajaj Allianz — refund

Address:686535

Dear sir,
Please find attached, my policy details for cancellation.
I have joined smart insurance plan 111 policy number[protected] on 28th september 2012. Because of my financial constraint, i could not continue paying my policy premium. As per the advise from the agent, i would like to discontinue my policy and requesting for the reimbursement of rs. 100, 000/ which i have paid as initial payment.

Thank you,

Manoj thomas
Dear sir/madam,

Greetings!!

This is in reference with the policy number [protected]

We request you to please find the below clause for the said policy for your reference:

Premium discontinuance :

If the policyholder is unable to pay his/her regular premium before the expiry of the grace period then a notice shall be sent to the policyholder within fifteen (15) days after the expiry of the grace period. The policyholder will be required to choose one of the following options within 30 days of the receipt of such notice:

(I) pay all due regular premiums and keep the policy in force or

(Ii) convert to discontinued policy without any risk cover.

· if the policyholder opts to discontinue the policy or we do not get any response in writing from the policyholder within the stipulated period of 30 days from the date of receipt of such notice*, the policy shall be converted to discontinued policy and all the risk cover shall cease with immediate effect.

*notice shall be deemed served to the policyholder on the 7th (Seventh) day of posting, hand delivery, facsimile or e-mail being sent to the policyholder’s address or immediately upon actual receipt, whichever is earlier.

· till the discontinuance action is taken, the policy shall continue with full risk cover including the covers under all riders, if any, levying all appropriate charges.

For your further assistance, please feel free to get back to us

Would be happy to assist you always

Regards,
Samiksha mendhe
Customer experience
Samiksha. [protected]@bajajallianz.co.in
Escalation : rahul. [protected]@bajajallianz.co.in
Bajaj allianz life insurance co ltd.
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From : [protected]@live.com
Send : 04-sep-2017 03:36:49 pm
To : customercare/cfu/pune ho/bajaj allianz
Subject: policy cancellation

Dear sir,

Please find attached, my policy details for cancellation.

I have joined smart insurance plan 111 policy number[protected] on 28th september 2012. Because of my financial constraint, i could not continue paying my policy premium. As per the advise from the agent, i would like to discontinue my policy and requesting for the reimbursement of rs. 100, 000/ which i have paid as initial payment.

Thank you,

Manoj thomas
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Oct 15, 2017
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Sep 11, 2017
Updated by Manoj Thomas
Hi,

I have forwarded refund request for my money which I have paid as a premium. Still waiting for a clear response.

Thx
Verified Support
Sep 12, 2017
Bajaj Allianz Customer Care's response
Dear Manoj,

Thank you for getting in touch with us.
Please share your contact number so that our team can get in touch with you soon.

Regards,
Bajaj Allianz Life Insurance Team.
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