[Resolved]  Bajaj Allianz — travel insurance policy

Hi i called for renewing 2 polices for my dad and mom which supposed to be renewed from 9 aug 2017 to 11 nov 2017. I paid in full online. V when i get the policy it was a new policy not renewed and i got only one policy for my dad with a wrong name and wrong dates which is from 14 2017 to 11 nov 2017.
No policy is issued for my mom. And when i called the customer care they ask me to contact the the branch. And the operators donot know the time they take to fix the issue.
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Sep 14, 2017
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2017
Bajaj Allianz Customer Care's response
Hi Sukhdev,

We'll get this checked for you. Please send in your contact & policy number at [protected]@bajajallianz.co.in for better assistance.

Your complaint has been registered under the Reference No. BA - 1229. Request you to mention this number in the subject line of the email while sending in your details and for all future follow ups. Thank you.

Regards,
Bajaj Allianz General Insurance
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