Bajaj Allianz — unable to close the policy in free lookup period | |||
Dear team, My policy number is [protected] and was issued on july 30, 2019. I wanted to close this policy in free lookup period as i am not interested in this policy and was sold to me as i had taken home loan from bajaj insurance. From that date, i am trying to close this policy in free lookup period. I contacted the customer care of bajaj allianz and they said, i can take the soft copy printout and visit the branch. I visited the branch with the hard copy but bajaj allianz branch in kukatpally refused to accept the request and said original bond is mandatory for closure. Since i didnt receive the original bond yet, i requested for another bond to be sent to my address. Raised multiple complaints, mails, called multiple times to the customer care center. Last time, they raised a complaint after repeated calls. Complaint number is 80049179. And it is closed without any solution. I mailed their nodal officer also but no response. Kindly help in closing this misselling policy which was given to me. Was this information helpful? | |||
Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Sep 05, 2019 Bajaj Allianz Customer Care's response Hi, we sincerely regret the inconvenience caused. We have forwarded your concern to our respective team. They will connect with you at the earliest. Regards, Bajaj Allianz Life Insurance Team Verified Support Sep 06, 2019 Bajaj Allianz Customer Care's response Hi, We tried calling you, however your voice was not audible. Kindly share an alternate number and a suitable time to connect with you. Regards, Bajaj Allianz Life Insurance Team | |||
1 Comment | |||
Comments
78%
Complaints
2209
Pending
0
Resolved
1675
+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
View all Bajaj Allianz contact information
I am getting frequent calls from bajaj finance persons regarding personal loan. I haven't taken any loan from bajaj. But you have registered my mobile number for a loan which is not mine. Please delete my number from your register.
My details
[protected]
Mobile Number: [protected]
Name : Ramamohanareddy.b
Place : Hyderabad.