[Resolved] Bajaj Allianz — unable to view policy details on the portal

sravanthisinha

Address:

500015

The policy details are not shown in the portal, though I can generate my IT certificate from the login screen (https://bajajallianzlifeonline.co.in/CustomerPortal/logon/index.jsp#!/login). The issue has been present from past 4 to 6 months. And the chatbot always messes up with policy status saying provided wrong details, though I have always provided valid policy details

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Jul 27, 2018

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2018

Bajaj Allianz Customer Care's response Dear Sir,

We are sorry about that. We certainly want you to have the best experience with us. Please provide your contact details along with your policy number so that we can sort this out for you immediately.

Regards,
Bajaj Allianz Life Insurance Team.