[Resolved] Bajaj Allianz — wrong amount of ecs submitted to bank

Melvin Kiran

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560078
Website:	Bajaj Allianz

I had asked u people to change my frequency and due to some error you guys didn't not even change the frequency till two months after the expiry date and on top of that you have you have submitted the ecs for the amount of the whole year twice in a month and i am not going to bear the bank changes of that. Because of your mistakes why should i pay and your customer care is the worst in the world and i don't know what escalation means in your company but its # hopeless. I need this issue to be resolved and given my money back. Complain id[protected].

Was this information helpful?

No (0)

Yes (0)

Dec 30, 2017

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2017

Bajaj Allianz Customer Care's response Dear Melvin,

Thank you for getting in touch with us.
We have shared your details with our team. They will work further on the reported issue,
and the concerned person from our team will contact you at the earliest.

Regards,
Bajaj Allianz Life Insurance Team

Verified Support

Nov 29, 2017

Bajaj Allianz Customer Care's response Hi Melvin,

We'll certainly get this checked. Please help us by sending across your policy and contact number at [protected]@bajajallianz.co.in for further assistance.

We've registered your issue with us under Reference No.: BA – 1306. Please mention this number while writing in to us with the requested details and for any future follow ups.

Regards,
Bajaj Allianz General Insurance