[Resolved] Bajaj Electricals — Bajaj Duetto Duo 6 Litre PNG/LPG Gas Geyser Water Heater 2 Year Bajaj Warranty

shangite

Address:

Indore, Madhya Pradesh, 452010

I had purchased "Bajaj Duetto Duo 6 Litre PNG/LPG Gas Geyser Water Heater 2 Year Bajaj Warranty" online, before buying I had called Bajaj and confirmed regarding the onsite warranty and services. Also installation was done by Bajaj technician at my home only.

Since the installation it never worked properly. I had lodged around 15 complains in last one year even we dont use geyser during summer. Technician solves it temporarily and it only works few days and stops again.

I am highlighly unsatisfied with this product and bajaj services. Your technicians are not able to solve the product issue instead they ask for extra payment from us.
We are not able to use this product properly and have to spent extra for water heating. Hence I am lodjing a complain with Consumer Forum regarding this product for providing me right justice.

Note: The product is still dead and under warranty. Latest complain registered number is 1123273. You can track all the complaints lodged against this product with my registered number [protected].

Regards
Nidhi

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Feb 5, 2017

Complaint marked as Resolved

Bajaj Electricals customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

Bajaj Electricals Customer Care's response Hi shangite, thank you for sharing your details. We have forwarded your concern to the service team and they shall get in touch with you shortly.