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Bajaj Electricals Customer Care

Bajaj Electricals Ltd

51, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400023

Customer Care Phone Numbers and Contacts

Phone:+91 22 4128 0000
 +91 22 2204 3780
 +91 22 2204 3733
Fax:+91 22 2282 8250
Registered Office
45/47, Veer Nariman Road
Fort
Mumbai - 400023
Phone - 22043841, 22045046
Fax - 22851279

Company Showroom
'World of Bajaj Electricals'
Bajaj Bhavan
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Bajaj Electricals Complaints & Reviews

Bajaj Electricals - connection failure

User
 Mihir Mohnish on Dec 20, 2014
i have a bajaj geyser which is 1 yr old only.it is 25 ltr. majesty and sr no.-02267.it is purchased from radio center(house of electrics) which is in khajekalan, patna city .When I switch on the geyser it doesn't gives any reply eg;voltage and led indicator is not working and before 1 month my geyser's heating element not working so, it is also changed.and my geyser is only 1yrs oldr.So, is it true that bajaj gives very bad response, I have seen it since 2 months.so, I request you to register my complain and send some to see the problem, as soon as possible...thank you....
Complaint comments Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals - about our complaint no. 6006372 on dated 11-12-2014

User
 parashwa nath yogi on Dec 20, 2014
your prodect of15 ltr water heater shakati glassed sr.no. 15558 batch no. 1102-0113 cod no.1518928 was by me from Pawan Enterprises chittorgarh Raj. 312001vide his bill no.557 on 16-10-2013. the above product was not working properly.The comlaint was lose by me on 11-12-14. But it was not resolved till today up to 7pm please take action for resolving the problam of comp. no. 6006372 thanks...
Complaint comments Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals - Defective

User
 hlsrivastava20 on Dec 11, 2014
I purchased a Bajaj Platini Trio Waffle & Sandwich Maker from Khanna Radios, Lahurabir, Varanasi vide cash memo no. 5471 dated 9.10.2014 for Rs. 2500/-.It is regretted that within two months, its body has cracked due to poor quality of material at a point as shown in the attached photographs. It is requested that necessary action may please be taken at the earliest to replace my Sandwich Maker as such type of poor quality is not expected from such a reputed company. Thanks H.L. SRIVASTAVA CHIEF ENGINEER (RETD.) HIRA BHAWAN, C 29/1 B, LOHAMANDI, MALDHYA, VARANASI 221002...
Complaint comments Read comments Complaint category Appliances

Bajaj Electricals - after pressing steam button water is leaking

User
 bavinagesh on Dec 5, 2014
i purchased bajaj steam iron box mx-8, first day on wards water is leaking we given complaint 2 times compaint num-57433667-1 they replaced water tank after that also it is started leaking, we given another complaint (946843-1 ) after that also they did minor repair. but not completely solved still leaking the water after pressing steam button. my Iron box got dirty in service center even i am not used single time. Its lower plat got many scratches. I want a replacement....
Complaint comments Read comments [2] Complaint category Water Heaters & Geysers

Bajaj Electricals - SR Enterprises (Ghaziabad) will not able to resolve my problem

User
 Rohit Pandey1 on Dec 1, 2014
Dear Sir, I have been very disappointed by the kind of response i get from bajaj electricals callcenter and the service center SR Enterprise who provide servicing of Bajaj Electrical products in Indirapuram Ghaziabad area. I had lodged an complain for my Bajaj press which is not working and its "thermostat" has to be changed . It has been more than three time i have register a complaint through customer care. Every time I call them they say that we will raise an urgent request and today your problem will be solved but no one so far from service center has been keen in resolving my problem. Two...
Complaint comments Read comments Complaint category Electronics & Appliances

Bajaj Electricals - dear sir my complain no. 5862516-1 till now not attend my any service enginner.

User
 rajendra1407 on Nov 24, 2014
dear sir i am purchase bajaj geysers 15 ltr.model no shakti .it is under warranty period, water leakage from tank so i make complain at customer care.my ist complain assigned to pragti enterprises last month but nor resolve till now so i am again complain registered in customer care now again my complain assigned to other agency. My complain no. 5862516-1 on 18 nov. & assigned to S.R enterprises but not any engineer or service person come to attend complain. So i request you to please attend my complain as soon as possible. thanks & regards rajendra sen m.no -9953142172...
Complaint comments Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals - Morphy richards OTG (under warranty) given to the service centre has not been serviced from the long time

User
 Sagar Miglani on Nov 7, 2014
Hi I am from Udaipur, Rajasthan. Our OTG which was under warranty has been given for repairing as their upper heating element was not working. We have been told that it will be done in a weeks time. Till the date they are they have an excuse that we had requested to the company but parts are not yet received, we don't have our technician, It's almost done, Such craps. This week they said we closed our service centre & shifting stuff to another place when we called for update of service. i purchased the new OTG of another company meanwhile. Now I have a urgent need of another OTG. Kindly respond...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals - Geyser not functioning.

User
 kaarthu1911 on Nov 3, 2014
Bajaj Shakti plus geyser, not heating. Power on indicator is glowing. Date of purchase : 28.02.12. Address: K. Rajasekhar, E-1, Sai sowmya Residency, Near Mana Kalyana Vedika, Pinnamaneni Teachers Colony, Kanuru, Vijayawada - A.P - 520007 Ph.No: 9701373284...
Complaint comments Read comments [1] Complaint category Appliances

Bajaj Electricals - Received defective Ceiling fan

User
 Dileep kumbar on Oct 28, 2014
This is regarding order No: BELB1310616. I have ordered online Bajaj Bahar ceiling fan on 6th Oct 2014 and after waiting so many days on 23rd Oct I have received it. and when checked it is a defective one. It is making lot of noise which is not at all bearable.i want the fan to be replaced or else I need my money back.I called to customer care they told they will call back but they did not call and sent a mail and they have not replied back.I urge all the people not to buy any product from Bajaj Electricals online. they will give you scrap product only.they are not answering to my mail as well as...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals - New ceiling fan - making weird noise

User
 mad_vijay on Oct 24, 2014
Hi, My name is Vijay Madrecha and I stay in Wakad, Pune, Maharashtra. I purchased Bajaj Disney - Little Mermaid ceiling fan on 11th Oct 2014 for my daughter's room, the installation was done on the same day. Just after the installation, when we switched on the fan, it started making a weird noise. I informed about it to the shop from where I purchased the fan and he helped in logging complaint. The call number for the same is 5648322-1. The technician from Global Services, Pune visited my place on 17th Oct. He tried to make few adjustment to get rid of the noise, but couldn't...
Complaint comments Read comments [2] Complaint category Appliances

Bajaj Electricals - Shakti 25 Ltr Water Geyser-Tank Leak Issue

User
 johneyanish@gmail.com on Oct 23, 2014
Hi, I Major Anish Johney, have purchased a SWH 25 Ltr Shakti Plus on 25 March 2013 with batch number 1054 1212 and GC SI. No./Code No. 0173985. Since one year I am complaining for the inside tank leak problem for this geyser and as the Geyser inner tank is under warranty for 5 years, the service provider is replacing the tank almost on a monthly basis. I have raised so many complaints(7-8 times) regarding this tank leak problem (which can be checked from my registered contact number 9632907799) and after waiting for 2 weeks the technician comes and replaces the tank. This has been going on for...
Complaint comments Read comments [1] Complaint category Water Heaters & Geysers

Bajaj Electricals - not receiving customer properly

User
 Ranga Alla on Oct 22, 2014
I ordered fridge whirphool REF 275 DLX TITANIUM 4S(N) Mr. Zakir(Sales Person-Fridge) has quoted us price to 20, 700 INR. At the time of billing they said that they have quoted 3000 INR less by mistake. Then Mr. Srinivas (Manager) of CHANDANAGAR branch started vulgar language towards customer. Invoice No: BHEL/CR14/2183, Purchase Date : 19-10-2014, Till date our product is not dispatched from the showroom Mr. Gopal Reddy (Dispatch Section)...
Complaint comments Read comments Complaint category Refrigerators

Bajaj Electricals - Not received the Item (Bajaj Bahar Ceiling Fan)

User
 Dileep kumbar on Oct 21, 2014
I have orderd Bajaj Bahar Fan on 6th October 2014 and (Order No:BELB1310616). and i have checked the order status and it is showing the "item is not delivered because, the address is not found" and when i asked about this to the customer care they are saying the product is still in warehouse.How is it possible.I have ordered so many things in flipkart and snapdeal, they have not faced any problem in delivering to this address.i called so many times i am not getting proper answer and every time they tell that they will call back but they wont call.they did not give complaint no.everytime new person...
Complaint comments Read comments Complaint category Electronics & Appliances

Bajaj Electricals - No Action on complaint

User
 rahulmangla on Oct 19, 2014
Product - Shakti Plus Water Geyser 25 L Two months back I registered a complaint, no is 6207871. Under that complaint all the parts of the geyser were changed and I was charged 3500 INR. 3 months warranty was given for all parts along with continued warranty of 5 years for water tank. Now I am facing water leakage problem and complaining at customer care since Oct 4, but no one is ready is to help. Complaint numbers - Oct 04, 2014 - 5592620 Oct 10, 2014 - 5622575 Oct 15, 2014 - 5657193 Oct 18, 2014 - 5675963 Customer care is helpless and says we can only forward request to service...
Complaint comments Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals - Pethatic after sale service - no response

User
 honeyajay on Oct 11, 2014
Hi I purchased a water gyser Shakti 25 ltr of Bajaj in October 2013. Since June 2014 we are facing a problem to water leakage for which we called customer care in July 2014. Since than we have called so many times to customer care and technicians visits takes the copies of invoice and warranty card and never came back. The technicians have opened the gyser which is lying in totally bad shape and unassembed in the bathroom since last one month. Whenever we called the customer care they gave us assurance that the same will be addressed at the earliest with a new compliant no. I have written...
Complaint comments Read comments [2] Complaint category Water Heaters & Geysers

Bajaj Electricals - Complaint no: 5308463 Pending Since 50 days

User
 GajendrayG on Oct 6, 2014
Dear Team, I have purchased Bajaj GAS Stove. Since two months the gas stove burner is having issue and the gas burner is 5 year Guarantee. I have registered a complaint with Bajaj service center on 19th Oct 2014 :Complaint number 5308463 Since 50 days regularly I used follow -up with BAJAJ Customer service, Om sai solution 02228766954 and Navi Mumbai regional manager Mr. Sinha 9820421946. They are giving my fake promises and not solution. So kindly look into this otherwise I have to choose other door for my solution. Regards, Gajendra Gaikwad 7506003884...
Complaint comments Read comments [2] Complaint category Appliances

Bajaj Electricals - Emergency LED Lamp not working

User
 Sudhi_msoba on Oct 2, 2014
Dear Sir/Madam, My Bajaj LED Emergency lamp LED GLO 430LR is not working. Looks like the rechargeable battery is dead. Please let me know the service center in Bangalore at which this product can be repaired. I have written 2 emails to Bajaj customer care and received no response from them. My email address is sudhi_msoba@yahoo.co.in Mob : 9620077710...
Complaint comments Read comments [2] Complaint category Appliances

Bajaj Electricals - Bajaj Majesty ICX 3 Induction Cooktop

User
 ritikaaljn on Sep 30, 2014
I purchased bajaj induction cooktop ICX3 on july 17, 2014; 2 days after which the device stopped working . A technician visited my place after a customer complaint where he told us he would need to change some part inside the device and will come back with the spare part after 3 working days . After this, I have lodged around 10 customer complaints as the technicians never returned . It's been approx 2.5 months I am being harassed due to bajaj's extremely poor after sales service . The contact no. Of bajaj's official dealer "Sopnil Services, mumbai" given to me is incorrect and after repeated...
Complaint comments Read comments Complaint category Electronics & Appliances

Bajaj Electricals - Bajaj Water heater is not working properly

User
 Indrajit Somadder on Sep 22, 2014
Dear Concern, I purchased a bajaj water on 15 august & after installation the heater is giving problem. For that I have also registered complain two times ( complain no 8711 & 8764). But till date no one from the company has bothered to take any necessary action. Is it a way of customer service ?...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Bajaj Electricals - Water heater delivery from Bajaj electrical

User
 prmishra on Sep 15, 2014
The worst service provider. I ordered a Bajaj water heater almost 10 days back and made the payment online. To day a delivery boy came to deliver the water heater and surprisingly he asked for the payment of that heater. And he went back without delivering the product when we said that we have already paid the money. Then we called the customer care and they said that your payment is not reflecting on our site due to some some technical issue. After that i have been following with either customer care or the courier office regarding the same. And what's the result, nothing. So now i am not going...
Complaint comments Read comments [1] Complaint category Water Heaters & Geysers

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