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Bajaj Electricals Customer Care

Bajaj Electricals Ltd

51, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400023

Customer Care Phone Numbers and Contacts

Phone:+91 22 4128 0000
 +91 22 2204 3780
 +91 22 2204 3733
Fax:+91 22 2282 8250
Registered Office
45/47, Veer Nariman Road
Fort
Mumbai - 400023
Phone - 22043841, 22045046
Fax - 22851279

Company Showroom
'World of Bajaj Electricals'
Bajaj Bhavan
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Bajaj Electricals Complaints & Reviews

Bajaj Electricals - Complaint Closed with any Solution

User
 manoj12_345 on Feb 24, 2015
I have purchased AQUA UVX Water Purifier(WPX7) from Kohinoor on 21/11/2014.The aquaguard is not working and I have raised a complaint with Bajaj Customer Care. The customer care agent have raised a complaint and given me the complaint number as 6448463. After two days I got the message that the complaint of 6448463 is resolved and nobody came to repair the Water Purifier. Today again I called Bajaj Customer Care and teamare saying that they have again raised a new complaint against the request and given me new complainnumber 6462349. I really dont understan d when nobody came to repair the Water...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals - Bajaj Microwoven 2100 ETC

User
 anupom_123 on Feb 23, 2015
I had a problem in Bajaj Microwoven since 4 months, I had complained Bajaj Toll free No 3 times, they had send a technician but they do not have any knowledge about Microwoven, also that model PCB board are not available in Bajaj Stores, I had a good faith about Bajaj, for that every Bajaj Items, I like to purchased it, but I am really tired about their services and all, Lastly I ask the Bajaj Call centre, whether they can repaired my Microwoven or I want to throw it in Dustpin or scrap the item, When Bajaj launched the product in the market, they should think that service should be and spare parts...
Complaint comments Read comments [1] Complaint category Appliances

Bajaj Electricals - Damage/Malfunctioned Product. No service provided.

User
 Gagan Moarwal on Feb 20, 2015
I am Dr.PremChand. I bought a bajaj oil filled radiator model no. PX 155 RH9 from snapdeal. It was delivered on 1st December 2014. I used it for two weeks but then it malfunction. It started leaking oil. I turned it off and called the customer care no. but no one was picking up the call. I even tried to call the service center and customer care many times a day but it was of no use, no one was answering my calls. I even filed a complaint on their website and my complaint no. is 5139930. The radiator has two year warranty. I want my radiator replaced/repaired as soon as possible. But I can't contact...
Complaint comments Read comments Complaint category Electronics & Appliances

Bajaj Electricals - NOT DELIVERED THE PRODUCT -ONLINE PURCHASE

User
 lesanshar on Feb 19, 2015
Bajaj Electricals, This is my second mail to you and previous mail was sent on 12th February morning 9AM. Why you are not responding to the customer query, who believed the purchasing of your product through online. On 3-2-2015, I have ordered and paid (through online) for BAJAJ MAJESTY OTG 3500 oven (My product reference no: 1313187 and Docket no:523336407). Before ordering I have checked my pin code (524002) and it showed that it is possible to deliver to my area. Today 10th day but I didn't received the product yet to my address. In the order status mentioning that the product has...
Complaint comments Read comments [1] Complaint category Appliances

Bajaj Electricals - non deliverry and not refunding the money back

User
 kunika aggarwal on Jan 30, 2015
sir i have placed order of chopper(oder no is BELB0312575). i submitted R's 1650 through debit card on 27. 12 .14. they on calling reported me that the product is out of stock . i asked them to refund the money but inspite of my hard efforts i am still unable get the refund . please help me to get my money back...
Complaint comments Read comments Complaint category Appliances

Bajaj Electricals - related to lighting product

User
 aceans0447 on Jan 26, 2015
Dear Sir, I had phasing the problem to your delars ( Pandey Electricals Padra Rewa Madhya Pradesh). i am using the CFL lamp in our home. Company gives 1 year warranty but he is giving only 3 times replace it on CFL lamp. I hope you look at the matter. Your hopefully Aditya Narayan Mo. 09827606321...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals - leakage of s s tank of geyser

User
 a k mathur11 on Jan 20, 2015
My son had purchased 2 Bajaj Geyser on 20.11.2010 from Canteen Stores Dept, The Mall Road Delhi Cantt.vide bill no 349322. The details of product are as under Product 25 Ltr MAJ Sl No 01321 & 01319 Batch no 0910 for both. GC Sl No /Code No 0800405 & 0800403 respectively. Sl no 01321 has developed a leak as water drops are seen. You are requested to depute rep to see & take necessary action for the tank which carries a warranty for 5 years. Thanks A K MATHUR 652 Green Heavens, Plot 35, Sector 4 Dwarka, New Delhi 110078 9013467061...
Complaint comments Read comments [2] Complaint category Water Heaters & Geysers

Bajaj Electricals - geyser purchased on 22.11.14 not working since day 1

User
 reejoug on Dec 30, 2014
I had purchased a Bajaj "New Shakti Glasslined" Geyser bearing Serial Number 102-0814 / 15835 and GC Sl. No. / Code No. 2824403 on 22nd November 2014 from Narang Electric Centre, Kalkaji Market, New Delhi. From the first day itself, the equipment has not been working. There have been 4 complaint numbers 5897853, 5962375, 6048287 and 6127668 allocated against the said Geyser: 5897853 was of no help since the problem with the Geyser could not be identified 5962375 was for changing of "Assembler" which was faulty 6048287 was again against changing of the "Assembler"; It took more than...
Complaint comments Read comments [2] Complaint category Water Heaters & Geysers

Bajaj Electricals - Worst customer care

User
 rajunaik6969 on Dec 25, 2014
I purchased a Bajaj Flora 1L Instant Geyser from Snapdeal website last week and the same was delivered to my Pune address on 18 December 2014. After referring Bajaj website mentioning free installation service is available, I called their call centre No.022-41280000 at 3.12 pm. The guy took all the address details and told me that a person will come over and install the geyser within 2 days. I received a SMS from WECARE saying call No.6053189-1 has been assigned to Global services Pune. Next day, I received a call from a service centre guy in Pune, saying installation will be charged at 350 Rupees....
Complaint comments Read comments [2] Complaint category Appliances

Bajaj Electricals - worst service with arogant attitude

User
 manob on Dec 22, 2014
I am using a wide range of bajaj home appliances which includes chimney, water heater (Geyser), hot blower, room heater, mixer grinder etc. Of late I am facing unnecessary hurdles for service of my bajaj appliances. To start with, I bought a bajaj chimney a few years back and faced a lot of trouble just to get it installed mainly due to the fact that your service centre is totally ignorant even about the working principle of the chimney. However, I managed to install the same myself and subsequently sent you a quarry related to the warranty of the same as your service condition indicates that...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Bajaj Electricals - Pathetic Fans...And even worst after sales services

User
 Bhavnanotani on Dec 22, 2014
I purchased and installed Bajaj Fans - Chetak in my home on 06.11.2014. Out of Four Fans, 1 was making tremendous noise and other one was circulating air in upwards direction and not downwards. I lodged a complaint in service centre on 20.11.14 and the service man came without any prior intimation when I was out of home. I am a working lady and despite many request to Bajaj to send the service person on Saturdays or near office lunch hours or closing hours the man comes deliberately during working hours. They cannot offer flexible service timings even on repeated request. First they deliver bad...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals - connection failure

User
 Mihir Mohnish on Dec 20, 2014
i have a bajaj geyser which is 1 yr old only.it is 25 ltr. majesty and sr no.-02267.it is purchased from radio center(house of electrics) which is in khajekalan, patna city .When I switch on the geyser it doesn't gives any reply eg;voltage and led indicator is not working and before 1 month my geyser's heating element not working so, it is also changed.and my geyser is only 1yrs oldr.So, is it true that bajaj gives very bad response, I have seen it since 2 months.so, I request you to register my complain and send some to see the problem, as soon as possible...thank you....
Complaint comments Read comments [1] Complaint category Water Heaters & Geysers

Bajaj Electricals - about our complaint no. 6006372 on dated 11-12-2014

User
 parashwa nath yogi on Dec 20, 2014
your prodect of15 ltr water heater shakati glassed sr.no. 15558 batch no. 1102-0113 cod no.1518928 was by me from Pawan Enterprises chittorgarh Raj. 312001vide his bill no.557 on 16-10-2013. the above product was not working properly.The comlaint was lose by me on 11-12-14. But it was not resolved till today up to 7pm please take action for resolving the problam of comp. no. 6006372 thanks...
Complaint comments Read comments [1] Complaint category Water Heaters & Geysers

Bajaj Electricals - Defective

User
 hlsrivastava20 on Dec 11, 2014
I purchased a Bajaj Platini Trio Waffle & Sandwich Maker from Khanna Radios, Lahurabir, Varanasi vide cash memo no. 5471 dated 9.10.2014 for Rs. 2500/-.It is regretted that within two months, its body has cracked due to poor quality of material at a point as shown in the attached photographs. It is requested that necessary action may please be taken at the earliest to replace my Sandwich Maker as such type of poor quality is not expected from such a reputed company. Thanks H.L. SRIVASTAVA CHIEF ENGINEER (RETD.) HIRA BHAWAN, C 29/1 B, LOHAMANDI, MALDHYA, VARANASI 221002...
Complaint comments Read comments [1] Complaint category Appliances

Bajaj Electricals - after pressing steam button water is leaking

User
 bavinagesh on Dec 5, 2014
i purchased bajaj steam iron box mx-8, first day on wards water is leaking we given complaint 2 times compaint num-57433667-1 they replaced water tank after that also it is started leaking, we given another complaint (946843-1 ) after that also they did minor repair. but not completely solved still leaking the water after pressing steam button. my Iron box got dirty in service center even i am not used single time. Its lower plat got many scratches. I want a replacement....
Complaint comments Read comments [2] Complaint category Water Heaters & Geysers

Bajaj Electricals - SR Enterprises (Ghaziabad) will not able to resolve my problem

User
 Rohit Pandey1 on Dec 1, 2014
Dear Sir, I have been very disappointed by the kind of response i get from bajaj electricals callcenter and the service center SR Enterprise who provide servicing of Bajaj Electrical products in Indirapuram Ghaziabad area. I had lodged an complain for my Bajaj press which is not working and its "thermostat" has to be changed . It has been more than three time i have register a complaint through customer care. Every time I call them they say that we will raise an urgent request and today your problem will be solved but no one so far from service center has been keen in resolving my problem. Two...
Complaint comments Read comments Complaint category Electronics & Appliances

Bajaj Electricals - dear sir my complain no. 5862516-1 till now not attend my any service enginner.

User
 rajendra1407 on Nov 24, 2014
dear sir i am purchase bajaj geysers 15 ltr.model no shakti .it is under warranty period, water leakage from tank so i make complain at customer care.my ist complain assigned to pragti enterprises last month but nor resolve till now so i am again complain registered in customer care now again my complain assigned to other agency. My complain no. 5862516-1 on 18 nov. & assigned to S.R enterprises but not any engineer or service person come to attend complain. So i request you to please attend my complain as soon as possible. thanks & regards rajendra sen m.no -9953142172...
Complaint comments Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals - Morphy richards OTG (under warranty) given to the service centre has not been serviced from the long time

User
 Sagar Miglani on Nov 7, 2014
Hi I am from Udaipur, Rajasthan. Our OTG which was under warranty has been given for repairing as their upper heating element was not working. We have been told that it will be done in a weeks time. Till the date they are they have an excuse that we had requested to the company but parts are not yet received, we don't have our technician, It's almost done, Such craps. This week they said we closed our service centre & shifting stuff to another place when we called for update of service. i purchased the new OTG of another company meanwhile. Now I have a urgent need of another OTG. Kindly respond...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals - Geyser not functioning.

User
 kaarthu1911 on Nov 3, 2014
Bajaj Shakti plus geyser, not heating. Power on indicator is glowing. Date of purchase : 28.02.12. Address: K. Rajasekhar, E-1, Sai sowmya Residency, Near Mana Kalyana Vedika, Pinnamaneni Teachers Colony, Kanuru, Vijayawada - A.P - 520007 Ph.No: 9701373284...
Complaint comments Read comments [1] Complaint category Appliances

Bajaj Electricals - Received defective Ceiling fan

User
 Dileep kumbar on Oct 28, 2014
This is regarding order No: BELB1310616. I have ordered online Bajaj Bahar ceiling fan on 6th Oct 2014 and after waiting so many days on 23rd Oct I have received it. and when checked it is a defective one. It is making lot of noise which is not at all bearable.i want the fan to be replaced or else I need my money back.I called to customer care they told they will call back but they did not call and sent a mail and they have not replied back.I urge all the people not to buy any product from Bajaj Electricals online. they will give you scrap product only.they are not answering to my mail as well as...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

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