Bajaj Electricals Customer Care
Bajaj Electricals Ltd
Customer satisfaction rating: 14%
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504
COMPLAINTS

Bajaj Electricals Customer Care

Bajaj Electricals Ltd

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Address
51, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400023

Customer Care Phone Numbers and Contacts



Additional info
Registered Office
45/47, Veer Nariman Road, Fort, Mumbai - 400023
Tel: +91 22 2204 3841, +91 22 2204 5046
Fax: +91 22 2285 1279

Company Showroom
'World of Bajaj Electricals', Bajaj Bhavan, Nariman Point, Mumbai 400021
Tel: +91 22 2202 3626

Customer satisfaction rating
14%
Complaints
504
Responses
207
Resolved
24
So far so good - The company responded to our notifications and is working on resolving complaints.

Bajaj Electricals related photos (31)

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Bajaj Electricals Customer Care related pictures (31)

Bajaj Electricals Complaints & Reviews

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Bajaj Electricals — Bajaj coolest DC 2015 icon digital

 Riyaasingh on May 30, 2016
I have purchased this kooler from your company last year. As we trust your company this time your company has disappointed us. Its not even been a year and it's in warranty period and its not working properly. We have repaired it 3times in this one year. And that's not all it takes a period of a week or two for this product to get repaired. This is not what we expected from your company Since, you have a big and reputed dealer ship with good customer service, I request you to repair my malfunctioned gadget or to replace the product under warranty. I have all the bills and warranty card too.
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Worst funny service

 syed nissar on May 30, 2016
I ordered a product at 'bajaj electricals' online portal on Feb-02, 2016 and prepaid the amount. The funny part is they are not able to give information about my order. I haven't received product till today i.e. May-30, 2016. I phoned many times to their customer care no. they just responding that 'sir, online team is not available at this time, I will forward your request within 2 hours'.

They even not refunded my amount. I am attaching photo proof of order status and I request to refund amount and make sure to provide at least basic customer service towards customers....
Complaint comments  Read comments Complaint category Online Shopping

Bajaj Electricals Ltd — Suplying no spare of Bajaj coolers model Dc 2016

 Bahni Sarkar on May 28, 2016
The cooler was purchased from BAJAJ WORLD,
bOMBAY VARIETY STORES, NACHAN ROAD, BSMACHITY, DURGAPUR 713213

It was purchased on21/04/2013 and at the time of selling customer was told several times that its parts will be always available for repairing. But after a blade out of 4 of the fan of the cooler broke in spitre of several request they are not supplying or trying to repair the cooler ....
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Bajaj majesty hb04 model blender not working

 Hardik Sakhiya on May 27, 2016
Hello sir,
I am buying a bajaj majestry hb04 hand blender before 6 months ago in ebay sites with 2 yaers warranty but this product after 6 months not working conditions. Please provide 2 year warranty benifits and replaced or repair this products as soon as possible.
Please contact me.
Mobile no. 9067855770
Address:- behind petrol pump, cinema road, kalavad (Shitla), 361160...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Manufacturing defective ceiling fan & poor customer & service centre response

 kumarnkc on May 23, 2016
I purchased a new ceiling fan of bajaj make (Model edge, sl no. S4100316) on 9th april 2016. Upon installation fan was heavily swinging at all speeds.Initial complaints lodged on 11/04/2016 with customer care was routed to service centre sumukh electrical in bangalore whose service personal found fan blade as defective. I was assured to get the blades replaced within two days and the request was closed without proper resolution. After multiple follow ups with customer care, service personal revisited the complaint with new set of fan blades but to my surprise the problem was not solved. This time...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Bajaj majesty cgx 10 cooktop

 S B Lal on May 12, 2016
I had bought this cooktop on 19/07/2015 from mayur emporium, jwalaheri market, paschim vihar, new delhi-110063.

I used it for approximately one month and one day suddenly the glass of cooktop broken with huge sound.

I complained to the bajaj customer care as it was under warranty. A visit was made and it was told that the glass top does not come under warranty.

While buying i was assured about it that warranty is for all kinds of problems in the cook top.

Kindly look into the matter and instruct them to replace my glass top.
Complaint comments  Read comments [7]Complaint category Appliances

Bajaj Food Processor — Fx9/ leak of liquid jar

 shivaligl on May 11, 2016
I have purchased fx9 food processor on 8th march 16, but i m not satisfied with quality so poor quality only used 5times and product is in leak position...there a crack on the blade rotating side..i have done complaint on customer care but they told the jar would not be replaced.kindly replace the product so that i can trust on the company product.....
Complaint comments  Read comments [5]Complaint category Electronics & Appliances

Bajaj Electricals — Bajaj iron dx4

 Rahulisteaching on May 10, 2016
Dear Sir/Mam

Good morning!

As we grew up we were made to believe that Bajaj products are reliable and valued for your money. We always had Bajaj Appliances at home but now I guess the company has gone under new generation and products has been outsourced from China at least while purchasing we can make out that is why in two years I have purchase 3 BAJAJ IRON and all of them stop working within 10 months and no support from service center even it is written that 2 years warranty service center in Bangalore won't agree and they don't take any interest to their customer's...
Complaint comments  Read comments [8]Complaint category Appliances

Bajaj Electricals — Bajaj popular smart induction cooker

 Ruchijohn on May 7, 2016
Bought just before 15 days. Location is mohali.
Product - induction cooker bajaj popular smart
Item code - 740072
This product has stopped working at sudden and internal sparking has started.

I had tried all the customer care but either they does not exist or not picking.
Why u says 24 hours service if u cant give.
My mobile is 9041119951. I need quick service for the issue....
Complaint comments  Read comments [4]Complaint category Appliances

Bajaj Electricals — Bajaj platini geyser not working

 ravishankar692000 on May 6, 2016
I have purchased bajaj platini geyser from v.K. Enterprises, timber house, shimla in the year 2015. It is not working. I have lodged complaint. The electician has visited my house but failed to repair it. It is requested to look into the matter and it is requested that the geyser may kindly be replaced as it is in warranty period. We are facing lots of problems as me and my wife are working couple and i have to take leave and go to home to attend the electrician. He is not able to repair it....
Complaint comments  Read comments [12]Complaint category Water Heaters & Geysers

Bajaj Electricals — Regarding maximum service charges

 parthaanjoy on May 3, 2016
I have purchased 2 bajaj spectrum superfast wall fans last year 20th feb'15 in rs.1750/- each with 1 year guarantee. Now on 30th apr'16 one of them stop rotating and the company authorised technician told me to replace the motor will cost me rs.1300/- plus service charge rs.250/-. So is it tolerable to repair a fan just after 1 year in rs. 1550/- when you purchased it in rs. 1750/-....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Electricals — Bajaj ceiling fan

 somnath960 on May 2, 2016
I have purchased three ceiling fan in the month of jul 2015. Now I have registered complain regarding unusual noise from fan vide complain no. 9662237 dated 27/04/2016. Now the technician is telling that I have to remove the fan from ceiling for repairing but there call centre is telling that it is technician job. Now in this summer we are suffering without fan. Please resolve the issue as early as possible....
Complaint comments  Read comments [1]Complaint category Appliances

Bajaj Electricals — Bajaj platini food processor

 suraj sahs on Apr 29, 2016
I have purchased a bajaj food processor last year 6/7/2015 and they written down on this product 2 year warranty provided by bajaj to customer. Today i call to customer care about steel jar not running properly they said to me your complaint booked . After few hours bajaj service center member call me and said come to our service center. I gone there and they checked jar and just solved my jar problem without any product changes and asked me to give 50 rs . So if bajaj written down 2 year warranty on that product so why they taken 50rs for this solutions.
I never purchase bajaj product again....
Complaint comments  Read comments [4]Complaint category Appliances

Bajaj Electricals — Bajaj product no dc 2016 and forgery and cheating by dixit a staff of maharaja electrical adear firm of agra (up)

 pooransingh on Apr 29, 2016
(For Kind Attention of Mr.Shan)
Sir I had purchased above cooler from M/s BEE PEE ELECTRICALS Sanjay Place Agra on 20.4.2016, from Ist day when I started the cooler, I could not sleep due humming novice from motor, apart from this whole the water from tank spared on floor of of the room, also there is no cooling of cooler. These 3 complaint have attended by the Cooler mechanic shri Dixit of Maharaj Electricals Agra. I had all the 3 complaint to the said mechanic, who without attended the complaint got signed the Job order, , not told me what is the from, what does mean ? I had completely...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Electricals — Bajaj Food Processor fx7 shredding blade (coarse)

 Bhagyashri Kango on Apr 27, 2016
Grating Blade got is with big holes but requirement is of blade with small holes
Please do d needful asap....
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electrical — Bajaj cooler

 pradeepKD on Apr 21, 2016
Hi,

My self pradeep d kamble, residence at room no 3, lane no 28, private road pune, i purchased a bajaj coolest tc 2008 cooler from vijay sales pune station branch on 4-april-2016. And received this product on 5-april-2016.

However vijay sales guys showing one product and selling another one (Faulty one ) at the time of delivery. And also bajaj electrical company selling like this without checking properly . How to treat your customer like this.

When i was received this product from seller on 5-april-2016 its not working properly . I raised a query...
Complaint comments  Read comments [4]Complaint category Electronics & Appliances

Bajaj Electricals — Microwave oven - mwo30cgr

 Gaurav2908 on Apr 17, 2016
Hi, i have purchase microwave oven in jan 2014 and the product was covered under warranty till jan 2016. The product developed problem in feb 2016 and a complaint was registered with bajaj electrical under ref no mum190216009290966-1. However as the product was out of warranty the problem has not been addressed for last two months despite multiple follow ups.


My contact no is 9899465724. Look forward to speedy response....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Electricals — Complaint

 sahithi reddy on Apr 15, 2016
I bought a cooler from the local dealer in march 2016 and initially I have pumping problem we have dropped a complaint and engineering came and rectified the issue it worked Fyn for 2weeks ...and again I have issue with low cooling...i need product replacement or refund or at least resolve my problem asap......
Complaint comments  Read comments Complaint category Employees

Bajaj Electricals — Complaint lodged for home appliance (water geyser) is pending for more than a month..

 raje.gupta on Apr 12, 2016
Complaint logged for home appliance (water gyser) is pending for more than a month despite multiple follow ups and repeated calls to customer care.
The bajaj engineers visit the home and provide some lame excuse and go away saying they will come back with the component and replace it.
Later no body turns ups and also the customer care people keep taking the complaint without seeing whether the earlier complaint is been resolved or not.
They have charged me with visiting fees and still the issue is not been resolved. Its also causing leakage in bathroom a metal harassment to...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — Cooler

 uttam86 on Apr 11, 2016
I bought the bajaj cooler sb 2003 on 31st march 2016 and it's pump is not working anymore. I registered a complaint regarding it at bajaj electrical helpline number. I was said to wait for 24-48 hrs and service technician will shortout this problem within this period. But no technician came to solve the problem and today i got a message from bajaj electrical that my problem has been resolved. But my problem is as it is.
The complaint number i got is pat100416009567616-1. My cooler is in warranty and action has been taken till now to resolve my problem....
Complaint comments  Read comments [6]Complaint category Electronics & Appliances

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