Bajaj Electricals Customer Care
Bajaj Electricals Ltd
Customer satisfaction rating: 16%
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526
COMPLAINTS

Bajaj Electricals Customer Care

Bajaj Electricals Ltd

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Address
51, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400023

Customer Care Phone Numbers and Contacts



Additional info
Registered Office
45/47, Veer Nariman Road, Fort, Mumbai - 400023
Tel: +91 22 2204 3841, +91 22 2204 5046
Fax: +91 22 2285 1279

Company Showroom
'World of Bajaj Electricals', Bajaj Bhavan, Nariman Point, Mumbai 400021
Tel: +91 22 2202 3626

Customer satisfaction rating
16%
Complaints
526
Responses
220
Resolved
37
So far so good - The company responded to our notifications and is working on resolving complaints.

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Bajaj Electricals Customer Care related pictures (32)

Bajaj Electricals Complaints & Reviews

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Bajaj Electricals — Gas geyser

 sandeep Nadig on Jul 19, 2016
I have raised complaint with complaint number ban1107160010094998-1 for issue with bajaj water gas geyser on 11/07/2016.

I have purchased this geyser on month of may 06/05/2016.

I have issue with geyser with gas leakage in geyser. I have been calling customer care people since i have raised teh complaint. And following up with dealer where i have purchased geyser. Till date no body came to my home to look into the issue.
I keep on getting simple message called my number could not be reached but strange part is i have not received single since i logged a complaint...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals Ltd — I am complaining about the product fan taken from you

 Nagnath nalawade on Jul 16, 2016
I am complaining about the product taken from you that is fan. Mostly 6 months are over but it noises so much. I kindly request you to change the fan or say something about the fan. Your product is nice we take from your company company. But 1 year also not complete and the fan is noising very much. So please take required things you have to do and send the reply fast to us so we can see what to do. Thank u....
Complaint comments  Read comments Complaint category Family & Relationships

Bajaj Electricals — Dry iron

 Razz Porwal on Jul 16, 2016
Sir,
majesty dhx-9 iron ki knob tuti hui he.
costmr name javed c/o chanda electronics
add. 49, narsingh bajar
contact no. 9229512354...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Bajaj water heater

 Pandurangamcelamkoti on Jul 16, 2016
My cell no 9849989582 pandurangam celamkoti from hyderabad telangana. my house no 8-3-232/c53/a, apsfc officers colony venkatagiri, youfuguda hyderabad 500045. my land line no is 040 23545445. igave complaint regarding bajaj water heater, in february, april, and june. service person, is not attending properly, every time they rectify after2or 3 days it stops heating. this is the situation i am facing for the last 3 months. please help me in the matter. details of complaint can be traced with the help of above mentioned, cell no, phone no, & residential address. kindly resolve my issue. thank you....
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — Local delivery pending since last 20 days

 nitin.iitb on Jul 14, 2016
I had ordered online bajaj calenta iwh through shop. bajajelectricals.com website on 26th june 2016 and have yet not recieved the order which is suppose to get delivered locally from mumbai bhiwandi warehouse to powai location in mumbai.

Order details
Order status : order placed sucessfully on 2016-06-26t21:38:06.467
Order number : bel001b0120605
Your order status

Docketno reference destination pickup date
527110045813 527110045813 mumbai 05-jul-2016 09:08 pm

Reference : 527110045813
Origin : bhiwandi_mankoli_gw (maharashtra)
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — Fan burnt - who is responsible???

 Deepak Rane 1321 on Jul 10, 2016
Compliant no. Mum200416009621542-1

My bajaj wall mounting fan was burnt during night when it was on in the month of april 2016, since then im following with bajaj for free repairs, but bajaj is least bother to give me service.
I want to know how the fan was burnt, who is responsible??? Its a 100% manufacturing fault.
I have received the call from bajaj service centres but they are asking me ti pay the money towards service charges, my question is why shall i pay the amount for service. As the product manufactured by the company cant be prevented from getting fire.
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — Service request, - 1005769 6786204

 Rajesh Challa on Jul 8, 2016
Hello, we purchased bajaj shakti 15 ltrs in 2008 and i must say it's a very reliable and robust product under your renowned brand.

Recently, it developed some problem and we raised service request on 04th july 2016 (10057691). also logged the service request online (#6786204). unfortunately, no service executive has attended to this service request so far.

I even sent mail to customercare@bajajelectricals.com - no response.

I hope that this service request would be addressed soon....
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Bajaj Electricals — Bajaj fx9 food processor

 Raj Jad on Jul 8, 2016
Hi received a faulty product from bajaj electrials and no one responding to my complaint not a single person has come from the company. The website say easy return and yet I have to go through all of this. Pls look into this matter. Calling to costumer care they just note down the complain and they also have no idea what to do just told me person will come but have turned up yet. I don't know where else to go now. My money is waste....
Complaint comments  Read comments Complaint category Products & Services

Bajaj Electricals Ltd. — Web order on 11 June 16 but neither product delivered nor any reply

 Sandeep Gaonkar on Jul 7, 2016
My order no. bel001b0120287 which was placed on 11th june, 16 as per we site product should have been delivered to me within 3 to 4 days time, however it was not delivered for so long and hence i called up service desk where i got reply that i will receive my product within 2 to 3 days, but again product not delivered and than i wrote email to service desk against which i received reply on 27th june, 16 that product will be delivered to my addresses within day or two, now after repeated reminders over phone and email till date i. e. 7th july, 16 product not delivered to my address....
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Misbehaviour from the service center

 nidhiamma on Jul 5, 2016
Greetings,
I've been using a bajaj induction cooker for the past 2 years. Last week I got a complaint with the product and visited your service center. Thier response was pathetic and I was completely dissatisfied. I asked them whether its an authorised svc or franchise. One mr. Babu reacted badly and he questioned me and said I was not supposed to ask like that. Unnecessarily he argued with me. Need someone's intervention on this.

SVC cont no : 9995082528
Location : Killipalam, TVM


Regards,
Velappan K
8547295916...
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — Exhaust fan

 sunnyk910 on Jul 5, 2016
Hi My self sunny saini. i was purchased bajaj exhaust fan in march month last month june 4 its not working. i erased a complaint in bajaj cust care complaint is 9946250... after 5 days person come and check all things he said i ll replace the motor neext week... i contiunes calling him he s not picking my call ...again i erased compalaint no is 10041275... still m not geeting any response please help...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Electricals — Order no. bel001b0120287 neither delivered nor any response even after reminders

 Sandeep Gaonkar on Jun 25, 2016
This is about order no. Bel001b0120287 which was placed by me on 11th june, 16 but since product not delivered and even status was not updated on site i called on help line on 23rd june, 16 and i was told that same will be updated me on my email but till date neither product delivered nor any response received on email.
If product not delivered within next day or two please refund my money with interest....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Electricals — Gas is not igniting and burning in the chamber

 Tvreddy on Jun 25, 2016
As tap is on water flows and gas will come to the gas chamber and switchd on sparks will come many times. Sometimes burns and sometimes not. Then water will heat. The problem is once burns and many times not burns in the chamber when the water tap on. Kindly resolve the problem immediately. I am using regularly in the morning and evenings. My children going to school by taking bath with cold water many times....
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — Wall Fan Not working

 parameshh.82 on Jun 24, 2016
In our office wall fan 2 Numbers not working. Kindly send the customer support engineer to our office to look the problem immediately. We are group company of reliance industries ltd. Given below address is our branch office.

Product - MIDEA BW04 WALL FAN

Reliance Corporate IT Park Ltd
4/5A, Aarupadai Palace
OLD TKM Road
Chengalpattu, Tamil Nadu
9841002129 / 7358765787...
Complaint comments  Read comments [1]Complaint category Telecommunications

Bajaj Electricals — Faulty and already repaired water tank inside a new geyser

 ajaysingh201 on Jun 24, 2016
Complaint number - kun190216009289019-1
I am very sad and annoyed with bajaj service and customer handling. Customer is cheated and this fraud has been done thrice till today.

For your reference, i am narrating all the 3 sequence of events below.


1.Inside new geyser, — faulty and repaired tank supplied and delivered to customer. This is totally against customer consumer rights.

Already shared a snapshots of faulty and repaired tank.


2. Second time, replaced tank again started leaking. This happened within 2 months...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — Bajaj Trio

 NEESHA DAMODAR on Jun 23, 2016
On 31st may i had bougt an bajaj Trio mixer within one week it has stopped functioning, I had lodged an complain against Bajaj trio on Tuesday by calling toll free number complain no 9978488, I had been informed that representative will give me a call before coming to my home . But today I got a message stating door lock.
Kindly look in to the matter, as within a week of purchase my mixer has stopped functioning....
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Geyser not working - bajaj-25 litres - worst service by bajaj [Resolved]

 karthik.nedu on Jun 22, 2016
Hello,

I have raise a complaint on 24th, may2016 and the below are the details,

Ban220416009639300-1
Assigned to sumukha electrical.

The electrician came after 4-days and examined the geyser and told that need to replace the coil and he said he will be coming back in 2days with coil.

Again he came after 10days with the new coil and replaced it and this time he told some plate has gone, so leakage is there and now he need to replace the plate.

He didn't turned up till today and he's not picking the phone as well..
Complaint comments  Read comments [4]Complaint category Water Heaters & Geysers

Bajaj Electricals — Defective Product not working [Resolved]

 vedpra on Jun 19, 2016
I purchased Bajaj Satin mixer grinder (Sr No 0027 0714 22622) on 18 August 2015 from Poonam Metals, 317 Avenue Road Bangalore 02 and in that 2 years guarantee has given .
This product is not working from date of purchase. I have already given it for repair 2 times but the problems starts again. I don''t know what type of repair work done by you and for repair you are not giving any repair receipt or what work done in repair. I don't have enough time and money to go to shop again give it for repair. I want replacement or return this product....
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — Not getting help

 ice cream on Jun 19, 2016
I had given complaint 20 day's back my problem is unsolved .I called many times to bajaj electronic customer care they just say sorry for trouble which you getting, no response or any call I am getting from company to cross check whether tha issue Is been solved, i feel there is no use of lodging complaint.
Your Bajaj Call No MUM130616009933054-1 with Secret Code ****h has been assigned to our JAY SERVICES.
Please share Secret Code with engineer on call resolution. If Product is Under Warranty, Showing Purchase Bill is mandatory. Bajaj Customer Care...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Defactive cooler

 colsujan on Jun 16, 2016
Dear sir,
I have purchased a cooler model2004 on 19 may 2016 from CSD ajmer. However two pannels of the said peace are misfitted for which i complained on tollfreeNo which was attended after a week or so satisfactorily. I finding no relief again complained and a new person came on 4Jun and said that he has to demand new set of panels and few other items and the piece defect will be cured.However since then also no relief. i have not been able to use the item since its purchase. its indeed demoralising and depressing to think about bajaj electricals. How do i get compensated for the money...
Complaint comments  Read comments Complaint category Electronics & Appliances

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