Bajaj Electricals Customer Care

Bajaj Electricals Customer Care

Bajaj Electricals Ltd

51, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400023

Customer Care Phone Numbers and Contacts

Phone:
+91 22 2204 3733
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+91 22 4128 0000
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+91 22 2204 3780
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Fax:
+91 22 2282 8250
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Registered Office
45/47, Veer Nariman Road, Fort, Mumbai - 400023
Tel: +91 22 2204 3841, +91 22 2204 5046
Fax: +91 22 2285 1279

Company Showroom
'World of Bajaj Electricals', Bajaj Bhavan, Nariman Point, Mumbai 400021
Tel: +91 22 2202 3626
Satisfactory Rating
13%
Complaints
460
Responses
176
Resolved
21
So far so good - The company responded to our notifications and is working on resolving complaints.
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Bajaj Electricals Customer Care related pictures (26)

Bajaj Electricals Complaints & Reviews

Bajaj Electricals — Complain about bajaj instant water heater not working

 Arati Tambwekar on Feb 7, 2016
Bajaj instant water heater is not working. The red light is glowing but the green light on the heater is not glowing. Kindly register the complian as soon as possible and send ur repair person soon.....
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals — Bajaj steam iron majesty mx 3 not replaced by company

 P_rabh on Feb 6, 2016
Hi,

Item code : 440158
Bajaj Steam Iron Majesty MX3
Serial No. - N098041415993
invoice# DEL20140900017329

I have bought Majesty MX3 and its not working properly from very initial days. This iron box is under 2 years of warranty. We did multiple complaints and everytime the company respresentatives change one or other part but the problem still remains. It has been replaced all the parts in the iron box but still the problem is unresolved. Company is not ready to replace the product despite being multiple complaints and the issue still persists....
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Bajaj majesty geyser

 Hitesh Save on Feb 6, 2016
It all started with my call no. MUM230116009139134-1 dated 23rd January ( Just 3 days before my Guarantee expired on 26th January) while I had complained about my Bajaj Majesty Geyser. Your technician attended it on same day without informing me and even in my absence (In presence of our house made) and declared that the complaint has been resolved. After that I again raised the complaint on 25th January (MUM250116009149240) which was attended ob 28th January but again the problem was not resolved.
Then suddenly on 1st February Geyser stopped working entirely and I again raised the complaint...
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — BEL001B0517947 - delivered a wrong product

 srini.vaithi on Feb 2, 2016
I have ordered for Bajaj Majesty One Juicer Mixer Grinder on Jan 19th 2016 through http://shop.bajajelectricals.com, But they delivered a Wrong Product - Bajaj Majesty Juicer One (Extractor). At the same time of delivery I called and Informed their customer care (web Dept) team that I received a wrong product and they asked me to send an email to response@bajajelectricals.com. I have sent so many emails and For the past one week I am trying to reach their customer care team over phone, But no response till date. I am requesting you to take up this Issue with the company management to sort out the...
Complaint comments  Read comments [1]Complaint category Appliances

Bajaj Electricals — Complaint against bajaj electricals - delivering fault geyser /no rectification

 Sreekanth R on Jan 30, 2016
We want to register complaint against Bajaj Electrical for delivering fault geyser (which was not able to serve even 15 days ) and after knowing the fault failed to take rectification.

We brought a Water Geyser of Bajaj (10 L) on 04/11/15 from dealer Amrita & co., pallavaram.
After 15 days the Geyser stopped working. We contacted dealer and he contacted bajaj electricals and a person made a visit and identified geyser as faulty and to be replaced by but after that since past 20 days nothing happened.
We are fed up of making calls to service center.
We are working...
Complaint comments  Read comments Complaint category Appliances

Bajaj Electricals — Bel001b0517947 - delivered a wrong product

 srini.vaithi on Jan 28, 2016
I have ordered for Bajaj Majesty One Juicer Mixer Grinder on Jan 19th 2016 through http://shop.bajajelectricals.com, But they delivered a Wrong Product - Bajaj Majesty Juicer One (Extractor). At the same time of delivery I called and Informed their customer care (web Dept) team that I received a wrong product and they asked me to send an email to response@bajajelectricals.com. I have sent so many emails and For the past one week I am trying to reach their customer care team over phone, But no response till date. I am requesting you to take up this Issue with the company management to sort out...
Complaint comments  Read comments [2]Complaint category Appliances

Bajaj Electricals — Money not refunded

 ravi_4422 on Jan 27, 2016
I have placed a order of room heater from bajaj electricals site online on 27-12-2015 but when after 10 days when product not reached i have called to bajaj customer care & request to refund the money after than i have called customer care about 6-7 times but still money is not refunded.
Order no. was "BEL001B0217665" payment was done by Net-banking. I want to refund my money....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Electricals — Faulty water heater

 Augustian Kurian on Jan 23, 2016
I have purchased Bajaj 15 ltr geyser, it stopped working (When i power on the water heater it has a sound and stopped working. The body cover also got opened from the back)

I raised a complain with customer care on 16th Jan 2016 Ref - No BAN160116009101211-1, No body turned up and finally they cancelled the request saying "We did not get any response from you. Hence cancelling your call". Again i called up Customer care and finally send one Engineer visit my place.

Now Bajaj telling they cannot replace the geyser. When you power on it wont get faulty :-) The product...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Bajaj Electricals — No action on service request

 Abhijit_TEL on Jan 20, 2016
Since my Room Heater stopped functioning, I registered a service request on 13th January ( BAN130116009083377-1). Since did not receive any call in next three days I started following up with the call centre from 18th Jan. Everyday I am told that they will come and address it that day only. After three days of continuous follow up they gave me two number to directly contact with Servicing Vendor. But in spite of repeated call over next two days (at least 20 times) none of the phone is answered. Just now before typing this mail, I again called the call centre to find out a way to escalate it. I was...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals — Geyser warranty and service

 Vyshampayan Datar on Jan 17, 2016
I have purchased Bajaj 25 ltr geyser, it stopped working. I raised a complain with customer care. I received below message. Dear Customer, Ref Bajaj Electricals call no.BAN060116009043458-1.we could not reach you at your registered contact no. on 8105805029. Please call us at 18001025963 within 24 hours. No one tried to call me. Please help....
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Bajaj Electricals — Water gyser

 pranitvahile on Jan 15, 2016
Im complaining about disfunctioning of water heater since last 40 days but Company is not providing proper service and misleading me....
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Bajaj Electricals — Geyser 10 ltr shakti plus

 Sanjay ji on Jan 10, 2016
Bajaj is the Bed product Not done my work in 7, 8 days Coplane n.:-8418207 Sanjay Vaishnav colony Baloda bazar - 493332 Dist- balodabazar bhatapara ( Raipur chattisgarh) 9977335501, 9826422165 07727222165...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Electricals — Complaint about food processor.

  Rekha Singh on Jan 10, 2016
I bought a Bajaj food processor on 19/04/2015 from Ambiance Mall, Vasant Kunj via inv. no.0003291.When I tried to use the juicer it did'nt work.The comp. mechanic told us that not only the base machine was decolorised but also broken from inside and the warranty card I was given was also did not matching with the product. Your dealer has sold me a defective product. You should change the product immediately else I will be forced to take legal action against the dealer as well as the company and also publicise this on social media....
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Bajaj Electricals — Non-receipt of item against order no. Bel001b1317663 [Resolved]

 Thramesan on Jan 9, 2016
I have placed an Order for Bajaj Electric Kettle ( Model Majesty 15 1.7L x 1 no.) on 27.12.2015 through their online shopping with www.bajajelectricals.com and paid the amount of Rs. 1799.00 in advance by credit card. They have promised that item will be delivered with in 7 days. After making the payment, they have sent the Invoice copy by e-mail (Invoice No. BEL001B1317663 dated 27.12.2015 for Rs. 1799.00) and followed by SMS informing that item is packed for despatch. But till date, I have not received the item. In this connection I have sent so many mails to them and also tried to contact...
Complaint comments  Read comments [2]Complaint category Water Heaters & Geysers

Bajaj Electricals — Bajaj food processor fx7

 kishor shine on Jan 8, 2016
I purchased bajaj food processor fx7 from borivali vijay sales, after two days while using we came to that one jar was leaked, so i had registered complaint to vijay sales & bajaj costumer care, thay said with in two days their man will come. now almost 6 days gone. nobody contact us regrading above matter. very poor service ....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Electricals — Water geyser complaint resolution pending from 1 month

 Rajat Bagga on Jan 2, 2016
I purchased a bajaj water heater 15ltr on 03.12.2013 On 01.12.2015 i reported a complaint of leakage from geyser. 1st of all the service person from AVON SERVICES GURGAON arrived on 05.12.2015 against the declared service response time of 2 days. Next it was informed to me that there was issue was not repairable and geyser has to be replaced for which i did send the copy of the bill on mail. But again there was no response so i registered a complain again on 08.12.2015. But again there was no response from service center even after repeated number of reminders to AVON SERVICES. Again i lodged...
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Bajaj Electricals Ltd. — Product Name is Bajaj Majesty DX 6 not working properly. [Resolved]

 mayur.bachhav on Jan 1, 2016
We have purchase Bajaj Majesty DX 6 on 04th Nov 2015 from E-zone but after 1month is giving problem of power supply & now some sticky thing are getting out from iron. Since from 30th Dec 2015 I am following with them & they are not responding properly, after continuously trying i got no of Mr. Punit & he is taking care of Western Mumbai till Oct 2015 he confirm that Mr. Arun is now incharge for western. When i talk with him for replacement of the same he ask me to give call on 02nd Jan 2015. PLEASE NOTE THAT WHENEVER I ASK FOR REPLACEMENT THEY ARE STATING TODAY THERE IS HOLIDAY YOU HAVE TO CHECK...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Electricals Ltd — Geysers

 D.K.Dubey on Dec 31, 2015
I have purchased 2 Bajaj (one for 15 litres and otherone is 10 ltrs capacity) But Majesty 15 GPU WATER HEATER serial no of product G155 061405067 on date 23/1/2015 from Maa Bhagwati Enterprises M-2/8, Amber Complex, Zone-II M.P. Nagar, Bhopal Mob-9926404626...This one is defective piece...I have already complained 4 times on customer care, in my knowledge complained no. was 7765212 dated 25/09/2015 and other one complain no, is 7901642 dated 17/10/2015. On the time it was repared and said that this is defective we will see in future but unfortunately there is no response is given by the company......
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Bajaj Electricals — Mixer grinder

 suvamay on Dec 29, 2015
I purchase bajaj GX1 mixer grinder last 5 month there are 2ND time my mixer grinder not working. Genearly coil get damaged. i also raise a complain bajaj 24th_dec2015 but till now i did not any response. My number is 9560336225...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Bajaj Electricals — Heat convector from dealer stock (Model rx-7)

 varun1969 on Dec 29, 2015
I had lodge a complaint on 19/12/15 (complaint no. 8327815) . For your kind information, no one called so far or no one came to attend the complaint till 28. it is very strange from service point of view. How should we give the assurance to our customer for the service. Company must look into the matter seriously. Ajay K. Dudhwal AAS ELECTRONICS...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

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