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Bajaj Electricals Customer Care

Bajaj Electricals Ltd

51, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400023

Customer Care Phone Numbers and Contacts

Phone:+91 22 4128 0000
 +91 22 2204 3780
 +91 22 2204 3733
Fax:+91 22 2282 8250
Registered Office
45/47, Veer Nariman Road
Fort
Mumbai - 400023
Phone - 22043841, 22045046
Fax - 22851279

Company Showroom
'World of Bajaj Electricals'
Bajaj Bhavan
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Bajaj Electricals Complaints & Reviews

Bajaj Electricals - New ceiling fan - making weird noise

User
 mad_vijay on Oct 24, 2014
Hi, My name is Vijay Madrecha and I stay in Wakad, Pune, Maharashtra. I purchased Bajaj Disney - Little Mermaid ceiling fan on 11th Oct 2014 for my daughter's room, the installation was done on the same day. Just after the installation, when we switched on the fan, it started making a weird noise. I informed about it to the shop from where I purchased the fan and he helped in logging complaint. The call number for the same is 5648322-1. The technician from Global Services, Pune visited my place on 17th Oct. He tried to make few adjustment to get rid of the noise, but couldn't...
Complaint comments Read comments Complaint category Appliances

Bajaj Electricals - Shakti 25 Ltr Water Geyser-Tank Leak Issue

User
 johneyanish@gmail.com on Oct 23, 2014
Hi, I Major Anish Johney, have purchased a SWH 25 Ltr Shakti Plus on 25 March 2013 with batch number 1054 1212 and GC SI. No./Code No. 0173985. Since one year I am complaining for the inside tank leak problem for this geyser and as the Geyser inner tank is under warranty for 5 years, the service provider is replacing the tank almost on a monthly basis. I have raised so many complaints(7-8 times) regarding this tank leak problem (which can be checked from my registered contact number 9632907799) and after waiting for 2 weeks the technician comes and replaces the tank. This has been going on for...
Complaint comments Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals - not receiving customer properly

User
 Ranga Alla on Oct 22, 2014
I ordered fridge whirphool REF 275 DLX TITANIUM 4S(N) Mr. Zakir(Sales Person-Fridge) has quoted us price to 20, 700 INR. At the time of billing they said that they have quoted 3000 INR less by mistake. Then Mr. Srinivas (Manager) of CHANDANAGAR branch started vulgar language towards customer. Invoice No: BHEL/CR14/2183, Purchase Date : 19-10-2014, Till date our product is not dispatched from the showroom Mr. Gopal Reddy (Dispatch Section)...
Complaint comments Read comments Complaint category Refrigerators

Bajaj Electricals - Not received the Item (Bajaj Bahar Ceiling Fan)

User
 Dileep kumbar on Oct 21, 2014
I have orderd Bajaj Bahar Fan on 6th October 2014 and (Order No:BELB1310616). and i have checked the order status and it is showing the "item is not delivered because, the address is not found" and when i asked about this to the customer care they are saying the product is still in warehouse.How is it possible.I have ordered so many things in flipkart and snapdeal, they have not faced any problem in delivering to this address.i called so many times i am not getting proper answer and every time they tell that they will call back but they wont call.they did not give complaint no.everytime new person...
Complaint comments Read comments Complaint category Electronics & Appliances

Bajaj Electricals - No Action on complaint

User
 rahulmangla on Oct 19, 2014
Product - Shakti Plus Water Geyser 25 L Two months back I registered a complaint, no is 6207871. Under that complaint all the parts of the geyser were changed and I was charged 3500 INR. 3 months warranty was given for all parts along with continued warranty of 5 years for water tank. Now I am facing water leakage problem and complaining at customer care since Oct 4, but no one is ready is to help. Complaint numbers - Oct 04, 2014 - 5592620 Oct 10, 2014 - 5622575 Oct 15, 2014 - 5657193 Oct 18, 2014 - 5675963 Customer care is helpless and says we can only forward request to service...
Complaint comments Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals - Pethatic after sale service - no response

User
 honeyajay on Oct 11, 2014
Hi I purchased a water gyser Shakti 25 ltr of Bajaj in October 2013. Since June 2014 we are facing a problem to water leakage for which we called customer care in July 2014. Since than we have called so many times to customer care and technicians visits takes the copies of invoice and warranty card and never came back. The technicians have opened the gyser which is lying in totally bad shape and unassembed in the bathroom since last one month. Whenever we called the customer care they gave us assurance that the same will be addressed at the earliest with a new compliant no. I have written...
Complaint comments Read comments [1] Complaint category Water Heaters & Geysers

Bajaj Electricals - Complaint no: 5308463 Pending Since 50 days

User
 GajendrayG on Oct 6, 2014
Dear Team, I have purchased Bajaj GAS Stove. Since two months the gas stove burner is having issue and the gas burner is 5 year Guarantee. I have registered a complaint with Bajaj service center on 19th Oct 2014 :Complaint number 5308463 Since 50 days regularly I used follow -up with BAJAJ Customer service, Om sai solution 02228766954 and Navi Mumbai regional manager Mr. Sinha 9820421946. They are giving my fake promises and not solution. So kindly look into this otherwise I have to choose other door for my solution. Regards, Gajendra Gaikwad 7506003884...
Complaint comments Read comments [2] Complaint category Appliances

Bajaj Electricals - Emergency LED Lamp not working

User
 Sudhi_msoba on Oct 2, 2014
Dear Sir/Madam, My Bajaj LED Emergency lamp LED GLO 430LR is not working. Looks like the rechargeable battery is dead. Please let me know the service center in Bangalore at which this product can be repaired. I have written 2 emails to Bajaj customer care and received no response from them. My email address is sudhi_msoba@yahoo.co.in Mob : 9620077710...
Complaint comments Read comments [2] Complaint category Appliances

Bajaj Electricals - Bajaj Majesty ICX 3 Induction Cooktop

User
 ritikaaljn on Sep 30, 2014
I purchased bajaj induction cooktop ICX3 on july 17, 2014; 2 days after which the device stopped working . A technician visited my place after a customer complaint where he told us he would need to change some part inside the device and will come back with the spare part after 3 working days . After this, I have lodged around 10 customer complaints as the technicians never returned . It's been approx 2.5 months I am being harassed due to bajaj's extremely poor after sales service . The contact no. Of bajaj's official dealer "Sopnil Services, mumbai" given to me is incorrect and after repeated...
Complaint comments Read comments Complaint category Electronics & Appliances

Bajaj Electricals - Bajaj Water heater is not working properly

User
 Indrajit Somadder on Sep 22, 2014
Dear Concern, I purchased a bajaj water on 15 august & after installation the heater is giving problem. For that I have also registered complain two times ( complain no 8711 & 8764). But till date no one from the company has bothered to take any necessary action. Is it a way of customer service ?...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Bajaj Electricals - Water heater delivery from Bajaj electrical

User
 prmishra on Sep 15, 2014
The worst service provider. I ordered a Bajaj water heater almost 10 days back and made the payment online. To day a delivery boy came to deliver the water heater and surprisingly he asked for the payment of that heater. And he went back without delivering the product when we said that we have already paid the money. Then we called the customer care and they said that your payment is not reflecting on our site due to some some technical issue. After that i have been following with either customer care or the courier office regarding the same. And what's the result, nothing. So now i am not going...
Complaint comments Read comments [1] Complaint category Water Heaters & Geysers

Bajaj Electricals - Bajaj Majestic Iron Box

User
 joshuaspurgeon on Sep 11, 2014
Recently bought a steam iron box from croma and the same is not working from day 1 ( water leakage during steaming and less steam...)... wen returned back they refused to replace it and put accross that they would mend it and give it in three to four days but after one month still the product is with croma and they say its normal use it the same way... horrible experience with croma and bajaj... would never return back to them... anyone reading this please never buy from them... very weak service and dont know how to handle the complaints......
Complaint comments Read comments [1] Complaint category Water Heaters & Geysers

Bajaj Electricals - Complaint number 5381508 - Platine Food Art

User
 nagwekar.amit@gmail.com on Sep 9, 2014
Bajaj Team, This is regarding my complaint number 5381508 dated 29th August 2014. Till today even after 8 days it is not resolved. I have made several calls to your call centre and service center. Your call centre numbers are at least reachable but your customer care people have only standard answer that they are escalating my case. This answer is not helping me as a customer as this is not solving my problem. Your service centre people are the worst people i have experience till now. They don't know how to talk to customer and don't bothered for customer issues. The...
Complaint comments Read comments [2] Complaint category Appliances

Bajaj Electricals - Defective Exhaust Fan and not provide FREE installation of water heater

User
 Arun Majumder on Sep 7, 2014
No response from Bajaj Customer Care regarding my mail. I have registered my complain of defective Exhaust Fan and request for FREE Installation of Bajaj Majesty 15 GPU Geyser by calling to 022-412800 at 1-33pm on 26/08/2014. My Bajaj Electrical Call No is 5360911 for Installation of Bajaj Majesty 15 GPU Geyser and Call No is 5360924 for replacement of Bajaj Metallic Exhaust Fan as per SMS received from LM-WeCare, the above jobs have been assigned to N. K. ELECTL, Ranchi. I have received call from N.K. ELECTL at 4-20 pm regarding above matter. They asked for installation charge for Geyser....
Complaint comments Read comments [7] Complaint category Water Heaters & Geysers

Bajaj Electricals - Unresolved problem with Bajaj Bahar deco 1200mm fan

User
 PradoshLeo on Sep 3, 2014
Dear Sir, Please note that we had purchased a Bajaj Fan (Guarentee Card Attached) on 20 April 2014 and we started facing problem in about 3 months time. We booked a complaint with the helpline number 1800-22-2252 on 30 July 2014 complaint number 5187118-1, after which people from your service center Aqua Tech Services came and took the unit for repair. They then brought the unit back and fixed it back after 4 days. The same started giving the same noise the same evening. We again called the service engineer and asked him to rectify the same which was not done. We then again called...
Complaint comments Read comments [2] Complaint category Appliances

Bajaj Electricals - bajaj Fan not swing

User
 Rahul Raghavani on Aug 24, 2014
hi sir/ medam our bajaj spectrum supar fast 16" W/F is swing not working and apka ek admi aya tha usko thik karne jo thik karke gya use kuch dino me hi fir se wo problem ho gya so hamari apse darkhast he ke jaldi se iske bare me hame suchit kijiye...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals - Complaints about Morphy Richards

User
 goelrajeev84 on Aug 20, 2014
My name is Rajeev Goel. I am one of the customers of Bajaj Electricals and I am hoping you may be able to help resolve a challenge I am facing. I have purchased Morphy richards Toast, waffle and grill sandwitch maker and I am very much frustrated with its performance and the service provided by Morphy Richards executives. I am using Morphy Richards products since many years but never faced any problem as I am facing now with Morphy Sandwitch Maker. I am very much disappointed with the performance of Morphy richards Toast, Waffle and Grill sandwitch maker. I have purchased Morphy Richards Toast,...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Bajaj Electricals - complaint for bajaj electrical rise cooker

User
 udaykumar1203@gmail.com on Aug 18, 2014
Dear Bajaj electrical product limited I want to inform you that your services are for the customer is very bad in first time. I am using so many products of bajaj company like Mixer, Fans, irons, rise cooker, bikes, induction cooker etc. but never face any problem from bajaj products but I am facing first time this problem from bajaj side. I bought a rise cooker of bajaj company and this is in warranty right now till november, 2014 and it not working now i don't know whats the problem happening after that I raise the complaint in customer care on 31st july, 2014. Your customer care executive...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals - irresponsibility of service centre

User
 radhakrishnag on Aug 9, 2014
i purchased bajaj immersion coil on 20.03.2014, from a reputed electrical show room in bangalore, on 02.08.2014 immersion coil not working so i went to showroom they told given the address to contact service centre (Authentic service centre, near post office new thippasandra bangalore). on 4th i personally went to saw the condition they told that element not working we raised the indent, there is no stock in gowdown, please call after 2/3 days it will be ready
after 2 days again same thing, no stock we are collecting weekly once from gowdown come after 4 days.

Dear Sir/Madam...
Complaint comments Read comments [1] Complaint category Appliances

Bajaj Electricals - Unfortunate decision to choose Bajaj Gyser

User
 Partha Pratim Pal on Aug 9, 2014
Dear Sir / Madam, On 28.11.2009, I had purchased a Bajaj Gyser (Majesty 15L) since then problem starts, I have to change element every year and its cost involves is Rs.800/. Here the problem is not end here, recently I noticed that drops of water continuously coming out from the Gyser. I contacted your service centre on 22.07.14 (Call no.5139273-1) and Maa Sarada Electricals (Ph:24345601) assigned a mechanic and gave me a quotation Rs.2, 498/- suggesting replacement of some parts and he has taken from me Rs.350/- as inspection fee. Then, I contacted Maa Sarada Electricals and told them that...
Complaint comments Read comments [8] Complaint category Water Heaters & Geysers

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