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Bajaj Electricals Customer Care

Bajaj Electricals Ltd

51, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400023

Customer Care Phone Numbers and Contacts

Phone:+91 22 4128 0000
 +91 22 2204 3780
 +91 22 2204 3733
Fax:+91 22 2282 8250
Registered Office
45/47, Veer Nariman Road
Fort
Mumbai - 400023
Phone - 22043841, 22045046
Fax - 22851279

Company Showroom
'World of Bajaj Electricals'
Bajaj Bhavan
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Bajaj Electricals Complaints & Reviews

Bajaj Electricals - Emergency LED Lamp not working

User
 Sudhi_msoba on Oct 2, 2014
Dear Sir/Madam, My Bajaj LED Emergency lamp LED GLO 430LR is not working. Looks like the rechargeable battery is dead. Please let me know the service center in Bangalore at which this product can be repaired. I have written 2 emails to Bajaj customer care and received no response from them. My email address is sudhi_msoba@yahoo.co.in Mob : 9620077710...
Complaint comments Read comments Complaint category Appliances

Bajaj Electricals - Bajaj Majesty ICX 3 Induction Cooktop

User
 ritikaaljn on Sep 30, 2014
I purchased bajaj induction cooktop ICX3 on july 17, 2014; 2 days after which the device stopped working . A technician visited my place after a customer complaint where he told us he would need to change some part inside the device and will come back with the spare part after 3 working days . After this, I have lodged around 10 customer complaints as the technicians never returned . It's been approx 2.5 months I am being harassed due to bajaj's extremely poor after sales service . The contact no. Of bajaj's official dealer "Sopnil Services, mumbai" given to me is incorrect and after repeated...
Complaint comments Read comments Complaint category Electronics & Appliances

Bajaj Electricals - Bajaj Water heater is not working properly

User
 Indrajit Somadder on Sep 22, 2014
Dear Concern, I purchased a bajaj water on 15 august & after installation the heater is giving problem. For that I have also registered complain two times ( complain no 8711 & 8764). But till date no one from the company has bothered to take any necessary action. Is it a way of customer service ?...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Bajaj Electricals - Water heater delivery from Bajaj electrical

User
 prmishra on Sep 15, 2014
The worst service provider. I ordered a Bajaj water heater almost 10 days back and made the payment online. To day a delivery boy came to deliver the water heater and surprisingly he asked for the payment of that heater. And he went back without delivering the product when we said that we have already paid the money. Then we called the customer care and they said that your payment is not reflecting on our site due to some some technical issue. After that i have been following with either customer care or the courier office regarding the same. And what's the result, nothing. So now i am not going...
Complaint comments Read comments [1] Complaint category Water Heaters & Geysers

Bajaj Electricals - Bajaj Majestic Iron Box

User
 joshuaspurgeon on Sep 11, 2014
Recently bought a steam iron box from croma and the same is not working from day 1 ( water leakage during steaming and less steam...)... wen returned back they refused to replace it and put accross that they would mend it and give it in three to four days but after one month still the product is with croma and they say its normal use it the same way... horrible experience with croma and bajaj... would never return back to them... anyone reading this please never buy from them... very weak service and dont know how to handle the complaints......
Complaint comments Read comments [1] Complaint category Water Heaters & Geysers

Bajaj Electricals - Complaint number 5381508 - Platine Food Art

User
 nagwekar.amit@gmail.com on Sep 9, 2014
Bajaj Team, This is regarding my complaint number 5381508 dated 29th August 2014. Till today even after 8 days it is not resolved. I have made several calls to your call centre and service center. Your call centre numbers are at least reachable but your customer care people have only standard answer that they are escalating my case. This answer is not helping me as a customer as this is not solving my problem. Your service centre people are the worst people i have experience till now. They don't know how to talk to customer and don't bothered for customer issues. The...
Complaint comments Read comments [2] Complaint category Appliances

Bajaj Electricals - Defective Exhaust Fan and not provide FREE installation of water heater

User
 Arun Majumder on Sep 7, 2014
No response from Bajaj Customer Care regarding my mail. I have registered my complain of defective Exhaust Fan and request for FREE Installation of Bajaj Majesty 15 GPU Geyser by calling to 022-412800 at 1-33pm on 26/08/2014. My Bajaj Electrical Call No is 5360911 for Installation of Bajaj Majesty 15 GPU Geyser and Call No is 5360924 for replacement of Bajaj Metallic Exhaust Fan as per SMS received from LM-WeCare, the above jobs have been assigned to N. K. ELECTL, Ranchi. I have received call from N.K. ELECTL at 4-20 pm regarding above matter. They asked for installation charge for Geyser....
Complaint comments Read comments [7] Complaint category Water Heaters & Geysers

Bajaj Electricals - Unresolved problem with Bajaj Bahar deco 1200mm fan

User
 PradoshLeo on Sep 3, 2014
Dear Sir, Please note that we had purchased a Bajaj Fan (Guarentee Card Attached) on 20 April 2014 and we started facing problem in about 3 months time. We booked a complaint with the helpline number 1800-22-2252 on 30 July 2014 complaint number 5187118-1, after which people from your service center Aqua Tech Services came and took the unit for repair. They then brought the unit back and fixed it back after 4 days. The same started giving the same noise the same evening. We again called the service engineer and asked him to rectify the same which was not done. We then again called...
Complaint comments Read comments [2] Complaint category Appliances

Bajaj Electricals - bajaj Fan not swing

User
 Rahul Raghavani on Aug 24, 2014
hi sir/ medam our bajaj spectrum supar fast 16" W/F is swing not working and apka ek admi aya tha usko thik karne jo thik karke gya use kuch dino me hi fir se wo problem ho gya so hamari apse darkhast he ke jaldi se iske bare me hame suchit kijiye...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals - Complaints about Morphy Richards

User
 goelrajeev84 on Aug 20, 2014
My name is Rajeev Goel. I am one of the customers of Bajaj Electricals and I am hoping you may be able to help resolve a challenge I am facing. I have purchased Morphy richards Toast, waffle and grill sandwitch maker and I am very much frustrated with its performance and the service provided by Morphy Richards executives. I am using Morphy Richards products since many years but never faced any problem as I am facing now with Morphy Sandwitch Maker. I am very much disappointed with the performance of Morphy richards Toast, Waffle and Grill sandwitch maker. I have purchased Morphy Richards Toast,...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Bajaj Electricals - complaint for bajaj electrical rise cooker

User
 udaykumar1203@gmail.com on Aug 18, 2014
Dear Bajaj electrical product limited I want to inform you that your services are for the customer is very bad in first time. I am using so many products of bajaj company like Mixer, Fans, irons, rise cooker, bikes, induction cooker etc. but never face any problem from bajaj products but I am facing first time this problem from bajaj side. I bought a rise cooker of bajaj company and this is in warranty right now till november, 2014 and it not working now i don't know whats the problem happening after that I raise the complaint in customer care on 31st july, 2014. Your customer care executive...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals - irresponsibility of service centre

User
 radhakrishnag on Aug 9, 2014
i purchased bajaj immersion coil on 20.03.2014, from a reputed electrical show room in bangalore, on 02.08.2014 immersion coil not working so i went to showroom they told given the address to contact service centre (Authentic service centre, near post office new thippasandra bangalore). on 4th i personally went to saw the condition they told that element not working we raised the indent, there is no stock in gowdown, please call after 2/3 days it will be ready
after 2 days again same thing, no stock we are collecting weekly once from gowdown come after 4 days.

Dear Sir/Madam...
Complaint comments Read comments [1] Complaint category Appliances

Bajaj Electricals - Unfortunate decision to choose Bajaj Gyser

User
 Partha Pratim Pal on Aug 9, 2014
Dear Sir / Madam, On 28.11.2009, I had purchased a Bajaj Gyser (Majesty 15L) since then problem starts, I have to change element every year and its cost involves is Rs.800/. Here the problem is not end here, recently I noticed that drops of water continuously coming out from the Gyser. I contacted your service centre on 22.07.14 (Call no.5139273-1) and Maa Sarada Electricals (Ph:24345601) assigned a mechanic and gave me a quotation Rs.2, 498/- suggesting replacement of some parts and he has taken from me Rs.350/- as inspection fee. Then, I contacted Maa Sarada Electricals and told them that...
Complaint comments Read comments [8] Complaint category Water Heaters & Geysers

Bajaj Electricals - Disgraceful service

User
 Teja Aluri on Aug 3, 2014
Multiple reminders have been made in order to fix an issue with water heater. Took 10days to come, then did incomplete work and charged in full and closed the complaint. No telephone response from Area manager, named "Aleem", not sure if giving a wrong telephone number is part of their strategy, but has happened twice with two different number. An experience with a customer service executive was rudest (I would in fact call it abusive) lastly they even hide facebook complaints in order to appear as a clean and happy consumer company. Faulty product manufacturer and pathetic consumer service,...
Complaint comments Read comments [5] Complaint category Water Heaters & Geysers

Bajaj Electricals - Stay away from this one

User
 pavan_call on Jul 28, 2014
I have bought Bajaj Shakti 25 L Water Heater from online bajaj site i.e http://shop.bajajelectricals.com/.

Here it said installation of the geyser is free for my pin code.So after receiving the product I have called for the same with complaint ID:: 5156887

They said they would be visiting and do the installation in 2 working days.

Now its four days and when I have called customer care they gave me two numbers and asked me to check with them i.e home care electricals - 7829772068 / 9880867168

None was picking calls and the other number...
Complaint comments Read comments [2] Complaint category Water Heaters & Geysers

Bajaj Electricals - Bajaj majesty 5 liter pressure cooker inner lid pcx 35

User
 JAIN.RAVIRAJ on Jul 18, 2014
Dear sir
I have ordered 5 liter bajaj maesty pcx 35 pressure cooker
I received it by courier in broken handel condition on 12 july 2014
By gati courier i paid cash rs 1299=00

Kindly replace it immediately
As i m unable to use this pressure cooker for cooking purpose
My details are

Web ordr no- belb019614
Docket no- 523311565
Invoice no-11407238/11-jul-14
Item code- 710005

Wating for your prompt responce

Raviraj jain


Mbl- +91 99696 26834...
Complaint comments Read comments [2] Complaint category Appliances

Bajaj Electricals - Induction Cooker - Service is not being provided while the product in Warranty

User
 anurag_soni444 on Jul 8, 2014
Hi, I purchased a Bajaj Mejasty incution cooker on 01 March 2014, This product comes along with the warranty of 1 year. The product stopped working after around 4 months only. I raised a complaint on 06 July 2014 with complaint number 5030904 mentioning my Induction cooker is not working, They ensured that it will get repaired in two working days the two days are over no one visited my home to repair the damage. When I am calling to customer care they are providing the contact number of the service center according to my address but when I call the service center then the service center...
Complaint comments Read comments [6] Complaint category Water Heaters & Geysers

Bajaj Electricals - I want a replacement of my Bajaj IRON MX 22.

User
 parag3gwl on Jul 5, 2014
Hi, I purchased Bajaj Steam IRON MX22 on 10th Sep 2013. This iron box is having following problems:- 1. Sometimes water is leaking from this iron. (I think the scenario is when steam nob is on and circle is not for cotton) 2. Steam is not generating properly. It is getting stopped after some seconds. 3. Steam Burst Button is not generating steam. (if it works sometime then normal steam is not working) Following are the dates on which i have done complaints: - 1. Service ID 3665698 / 07th Dec 2013 (Technician Shivu Kumar) 2. Service ID 4613171 / 04th May 2014 ( Technician...
Complaint comments Read comments [3] Complaint category Electronics & Appliances

Bajaj Electricals Limited - Faulty Cooler

User
 vinay shrimali on Jul 4, 2014
I was purchased A BAJAJ coller(PX93 DC) from Faridabad on May 10, since purchase this product got faulty 4 times, every time I was registered a complain(30 May, 19 June, 27 June) and their representative come and replace the part after 4 week, They don't even investigate what is the root cause. Since it's only 50 days for this product purchage, I need to register complain 4 times but they don't agree to replace it. They even not bother about consumer problem and not agree to listen it more. Sincerely, This is the worst experience to deal with bajaj electrical and even i don't suggest anyone also....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals Ltd - non delivery of goods

User
 anil dani on Jul 1, 2014
sir,
I had deposited INR 59925 to Bajaj Electrical Wardha on 20/05/2014 wide cash receipt no 427 . for product code 530047 . BJSLA 136 CFL WEB for 85 PC. The matter already discuss with AM Lum. Nagpur . But till todate I am unable to get it. Every time reported that it will get within two three days but fact is that no material received tome.
so plese look in to matter. and asked them to paye 18 % interest interest to me and then why I go to Bajaj.

Thanking You

Anil Dani
Piyush Associates Chandrapur

M - 09421724658...
Complaint comments Read comments [1] Complaint category Business & Finances

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