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Bajaj Electricals Customer Care

Bajaj Electricals Ltd

51, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400023

Customer Care Phone Numbers and Contacts

Phone:+91 22 4128 0000
 +91 22 2204 3780
 +91 22 2204 3733
Fax:+91 22 2282 8250
Registered Office
45/47, Veer Nariman Road
Fort
Mumbai - 400023
Phone - 22043841, 22045046
Fax - 22851279

Company Showroom
'World of Bajaj Electricals'
Bajaj Bhavan
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Bajaj Electricals Complaints & Reviews

Bajaj Electricals - Bajaj majesty 5 liter pressure cooker inner lid pcx 35

User
 JAIN.RAVIRAJ on Jul 18, 2014
Dear sir
I have ordered 5 liter bajaj maesty pcx 35 pressure cooker
I received it by courier in broken handel condition on 12 july 2014
By gati courier i paid cash rs 1299=00

Kindly replace it immediately
As i m unable to use this pressure cooker for cooking purpose
My details are

Web ordr no- belb019614
Docket no- 523311565
Invoice no-11407238/11-jul-14
Item code- 710005

Wating for your prompt responce

Raviraj jain


Mbl- +91 99696 26834...
Complaint comments Read comments [1] Complaint category Appliances

Bajaj Electricals - Induction Cooker - Service is not being provided while the product in Warranty

User
 anurag_soni444 on Jul 8, 2014
Hi, I purchased a Bajaj Mejasty incution cooker on 01 March 2014, This product comes along with the warranty of 1 year. The product stopped working after around 4 months only. I raised a complaint on 06 July 2014 with complaint number 5030904 mentioning my Induction cooker is not working, They ensured that it will get repaired in two working days the two days are over no one visited my home to repair the damage. When I am calling to customer care they are providing the contact number of the service center according to my address but when I call the service center then the service center...
Complaint comments Read comments [5] Complaint category Water Heaters & Geysers

Bajaj Electricals - I want a replacement of my Bajaj IRON MX 22.

User
 parag3gwl on Jul 5, 2014
Hi, I purchased Bajaj Steam IRON MX22 on 10th Sep 2013. This iron box is having following problems:- 1. Sometimes water is leaking from this iron. (I think the scenario is when steam nob is on and circle is not for cotton) 2. Steam is not generating properly. It is getting stopped after some seconds. 3. Steam Burst Button is not generating steam. (if it works sometime then normal steam is not working) Following are the dates on which i have done complaints: - 1. Service ID 3665698 / 07th Dec 2013 (Technician Shivu Kumar) 2. Service ID 4613171 / 04th May 2014 ( Technician...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Bajaj Electricals Limited - Faulty Cooler

User
 vinay shrimali on Jul 4, 2014
I was purchased A BAJAJ coller(PX93 DC) from Faridabad on May 10, since purchase this product got faulty 4 times, every time I was registered a complain(30 May, 19 June, 27 June) and their representative come and replace the part after 4 week, They don't even investigate what is the root cause. Since it's only 50 days for this product purchage, I need to register complain 4 times but they don't agree to replace it. They even not bother about consumer problem and not agree to listen it more. Sincerely, This is the worst experience to deal with bajaj electrical and even i don't suggest anyone also....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals Ltd - non delivery of goods

User
 anil dani on Jul 1, 2014
sir,
I had deposited INR 59925 to Bajaj Electrical Wardha on 20/05/2014 wide cash receipt no 427 . for product code 530047 . BJSLA 136 CFL WEB for 85 PC. The matter already discuss with AM Lum. Nagpur . But till todate I am unable to get it. Every time reported that it will get within two three days but fact is that no material received tome.
so plese look in to matter. and asked them to paye 18 % interest interest to me and then why I go to Bajaj.

Thanking You

Anil Dani
Piyush Associates Chandrapur

M - 09421724658...
Complaint comments Read comments [1] Complaint category Business & Finances

Bajaj Electricals - Food Processor is not working

User
 mrinal kanti rana on Jun 26, 2014
We purchase a food processor on July 2012 with 5 years motor guarantee.But it is now not working .
The details of the product is given below:
Product:FX - Food Factory
SLNO. 49S10
Batch No. 0712
GL SI No/Code No:13512363


Address: R-4, CLUSTER -XII,
PURBACHAL HOUSING ESTATE,
SECTOR - III, SALTLAKE CITY,
KOLKATA 700097...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals - Slow speed and clipping sound of the fan

User
 mannu_8004 on Jun 21, 2014
Dear Sir, I had purchased a ceiling fan named "TOPAZ" and having product number UTL-2T-TOPAZ-CF-1200 mm, GC Sl. No./ Code No. 1437645 and Sr, . No. 000245 from M/s Shakun Enterprises, Niti Khand-II/ 15, opposite JKG International School, Indirapuram, Ghaziabad on 20-05-2012. After some time of the purchase, the speed of the fan got slowed down and a clipping sound started coming out of the fan. I reported this problem to the dealer who informed that the slowing down of the speed is due to the fault of the condenser, which is not covered under the guarantee. I got the condenser changed, but the...
Complaint comments Read comments [1] Complaint category Appliances

Bajaj Electricals - Issue unresolved

User
 Nikhil_Verma on Jun 12, 2014
Since March-2014 end my Bajaj Majesty 15 L GPU Water Heater is having the same issue. Service team from Noida is either not trained properly or they don’t have proper spares. How can the same issue re-occur 4 times. Don’t you think it’s having damaging effect on the heater also if you are dis-assembling and assembling it so many times. Complaint No: 4362169; 4529856; 4709041& 4690991....
Complaint comments Read comments [1] Complaint category Appliances

Bajaj Electricals - Service not provided after repeated requests

User
 Sky Lark on Jun 2, 2014
Dear Sir, i am using Bajaj wall mount oscillating fan in my clinic. All my fans are Bajaj.Four of them stopped working recently and i had registered a complaint at toll free number 1800222252 on 1.5.2014. Already one month passed now.Whenever i give them a remind call they will tell me that technician will reach you in a couple of days.But so far it didn't happen. Once they told me to contact local service centre at Kozhikode ( Tel. 0495-2304048 ). I contacted them many times, they will say techinician will reach you within two days !! So far nobody came ! Today when i called to the office at Kozhikode...
Complaint comments Read comments [2] Complaint category Products & Services

Bajaj Electricals - bajaj ceiling fan mx05

User
 bunitapatel on May 26, 2014
hi my name is bunita patel and i have purcahsed a bajaj mx 05 ceiling fan, this review is real and not fake, the review is not only about the product but the service and quality of the fans bajaj electricals sells in india . i purchased a bajaj mx 05 ceiling fan 6 blades with single light with remote control, let me tell you it is not only a waste of money but also time and energy . from the day 1 of purchase and installtion i have faced a problem with the remote control the fan remote doesnt work, the fan had a technical issue, immediately lodged a complaint with the compaint number...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Bajaj Electricals - non performance of Induction cooker Model ICX 7

User
 Manoj_adv on May 17, 2014
Dear Sir Inspite of repair of the above induction by the company mechanic the same is not functioning. I had told the local dealer regarding the same but he didn't attend my complaint as a result I'm unable to use the product. My product is not within the warranty period. Kindly help me as quick as possible. Manoj ku. Das...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals Ltd. - Replacement of Two New Bajaj Celing Fans in Guarantee Period

User
 Neeta Naik on May 14, 2014
Hi,

We have bought two Bajaj Spectrum ceiling fans on August 14, 2013. Since that time

both fans gave problems. At the beginning they had wobbling issue for which we

approached Bajaj's customer care toll free number and they replaced blades of one of

the fan. After that we had to make 2 more complaints for one or the other fan. Later

on due to winter season fans were not in much use and time passed on till the month of

March of 2014.

Since March 2014 we are continuously following up...
Complaint comments Read comments [2] Complaint category Appliances

Bajaj Electricals - Faulty cooler - dc-2015 - icon

User
 cool rohit k on May 10, 2014
I have purchased a cooler DC-2015 ICON yesterday i.e. 09-05-2014. After getting delivery at 9:30 PM - 9:45 PM, when I unpacked & was just pluged in, I found that, its fan is creating a noise like anything. When I gave a close look, then I found that fan & swing system is touching to each other that is why it is creating a noice.

Whole night we spent our night in a gr8 summer duning the month of may.

In the morning, when I registered a complaint to your call centre they provided me the complaint no. 4653104 and assured me that engineer shall visit with in 2 days....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electrical - Bajaj Electricals - Bajaj Cooler DC 2015 - 6 Times Same Problem and no proper solutions from Bajaj

User
 Venky Singh on May 1, 2014
Hi, This is inform you that I purchased this Bajaj Cooler DC 2015 from Croma Retail, Indirapuram, Ghaziabad on May 29th, 2013 and within 15 Days of purchasing, It;s Motor stop working. After few Complaints, their Engineer/Technician visited and change the motor. Then in just 3 months, from June to Sep, 2013, I faced same issue (Motor not working due to water inlet) 5 Times and register complaint at their call center. Every time their Technician visit and changed the motor, but not any proper solutions. I'm really surprised that although problem is same again and again however, they are...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Bajaj Electricals Ltd - Extremely poor services from Bajaj for their Induction Plate

User
 Neelesh.Srivastava on Apr 21, 2014
Hi, I purchased one Electronic Induction Plate Make Bajaj, Model-ISX WOV in May 2013 and which got faulty at very initial stage after opening the pack, we logged 1st Complaint on 14th Oct 2013 (Complaint No. 3360081) at Bajaj Customer Care. After many follow ups one technician visited on my home in Dec 2013 and took one part to check and change accordingly. Since then no one visited even after more than 15 calls and 8-10 reminders (Logged lots of Complaint with Bajaj Customer care no. 3202232, 3827165, 4313795) only customer care is only providing different nos to follow up (e.g, , Mr. Lalait...
Complaint comments Read comments [2] Complaint category Appliances

Bajaj Electricals - Bajaj Majesty Induction Cooker ICX 7

User
 manishasultanpuri on Apr 20, 2014
Continuous beeps from cooker similar to the beeps when no proper pot is kept on the ceramic panel, Fan rotating, rest all functions working but no heating is taking place. Please give address of ur service centre in visakhapatnam and phone numbers....
Complaint comments Read comments [1] Complaint category Appliances

Bajaj Electricals - Replacement of bajaj cooler TC 2010 in warranty period

User
 Tejas Thaker on Apr 16, 2014
I have purchased bajaj cooler TC 2010 in may 2013 in around Rs. 5500. I have used cooler in last summer for around 2 months only. in this time it has got several problems. i have made the complaints in response to that excecutive came and just started the cooler. soon after some time is motor need to be replace. after so many efforts and followup after around 4 months it has got replaced by the company. now again I have started using this cooler this summer just 1 or two time its all side blow wind is not working and also suddenly is not working right now. and now my warranty period is also goint...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals - frustrating service

User
 Gowri Shankar A on Feb 18, 2014
Dear Sir
I, Gowri Shnakar bought a Bajaj Majesty 3 L Instant Water Heater from CROMA Indirapuram. Last week it suddenly stopped working.The Water heater is still under warranty. I have been calling CROMA for the past 1 week to get it rectified. Today CROMA has started saying to call up bajaj customer care directly sying we have lodged a complaint and bajaj customer care is not responding. Today the service was said to happen, but till date no one has come or i not getting proper response.


Gowri Shankar A...
Complaint comments Read comments [4] Complaint category Water Heaters & Geysers

Bajaj Electricals Ltd - Parts included in guarantee asking for replacement charge

User
 FALGUNISAHA on Feb 17, 2014
I purchased a room heater (RHX2) from Big Bazar on 17/11/2013 recently, by yesterday the halogen rod got damaged/fused. Complaint lodge today (complaint no 4118596), service person called me today (very quick response, its good) and informed me that the halogen rod shall be replaced by chargeable basis. It is totally surprised that as per Guarantee card no where it is indicated that this part is outside guarantee.
The Bajaj people are saying that "USUALLY IT IS OUT SIDE GUARANTEE", boss who cares about "USUALLY"/"IT IS UNDERSTOOD"/ETC non contractual terms....
Complaint comments Read comments [3] Complaint category Other

Bajaj Electricals Ltd - non attending the complaint on bajaj platni

User
 kambarath on Jan 18, 2014
The above product purchased on 11th January, 2014 from Future Retail ltd., CDC Noida, Sect. 38A Home town, The great india place mall, Noida. i have given the complaint on 15th jan. 2014 as it is not
working. no body turned for either repair or replacement. i have contacted on mobile no. 8527992322 and 22715904
bu no action. now 4 days over.

i have purchased this heater only for protecting my wife as she is under treatment in Kailash hospital for last 2 years.

pl. give reply immediately about this delay and replace the same with compensation as the patient...
Complaint comments Read comments [1] Complaint category Other

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