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Bajaj Electricals Customer Care

Bajaj Electricals Ltd

51, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400023

Customer Care Phone Numbers and Contacts

Phone:+91 22 4128 0000
 +91 22 2204 3780
 +91 22 2204 3733
Fax:+91 22 2282 8250
Registered Office
45/47, Veer Nariman Road
Fort
Mumbai - 400023
Phone - 22043841, 22045046
Fax - 22851279

Company Showroom
'World of Bajaj Electricals'
Bajaj Bhavan
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Bajaj Electricals Complaints & Reviews

Bajaj Electricals - bajaj Fan not swing

User
 Rahul Raghavani on Aug 24, 2014
hi sir/ medam our bajaj spectrum supar fast 16" W/F is swing not working and apka ek admi aya tha usko thik karne jo thik karke gya use kuch dino me hi fir se wo problem ho gya so hamari apse darkhast he ke jaldi se iske bare me hame suchit kijiye...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals - Complaints about Morphy Richards

User
 goelrajeev84 on Aug 20, 2014
My name is Rajeev Goel. I am one of the customers of Bajaj Electricals and I am hoping you may be able to help resolve a challenge I am facing. I have purchased Morphy richards Toast, waffle and grill sandwitch maker and I am very much frustrated with its performance and the service provided by Morphy Richards executives. I am using Morphy Richards products since many years but never faced any problem as I am facing now with Morphy Sandwitch Maker. I am very much disappointed with the performance of Morphy richards Toast, Waffle and Grill sandwitch maker. I have purchased Morphy Richards Toast,...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals - complaint for bajaj electrical rise cooker

User
 udaykumar1203@gmail.com on Aug 18, 2014
Dear Bajaj electrical product limited I want to inform you that your services are for the customer is very bad in first time. I am using so many products of bajaj company like Mixer, Fans, irons, rise cooker, bikes, induction cooker etc. but never face any problem from bajaj products but I am facing first time this problem from bajaj side. I bought a rise cooker of bajaj company and this is in warranty right now till november, 2014 and it not working now i don't know whats the problem happening after that I raise the complaint in customer care on 31st july, 2014. Your customer care executive...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals - irresponsibility of service centre

User
 radhakrishnag on Aug 9, 2014
i purchased bajaj immersion coil on 20.03.2014, from a reputed electrical show room in bangalore, on 02.08.2014 immersion coil not working so i went to showroom they told given the address to contact service centre (Authentic service centre, near post office new thippasandra bangalore). on 4th i personally went to saw the condition they told that element not working we raised the indent, there is no stock in gowdown, please call after 2/3 days it will be ready
after 2 days again same thing, no stock we are collecting weekly once from gowdown come after 4 days.

Dear Sir/Madam...
Complaint comments Read comments [1] Complaint category Appliances

Bajaj Electricals - Unfortunate decision to choose Bajaj Gyser

User
 Partha Pratim Pal on Aug 9, 2014
Dear Sir / Madam, On 28.11.2009, I had purchased a Bajaj Gyser (Majesty 15L) since then problem starts, I have to change element every year and its cost involves is Rs.800/. Here the problem is not end here, recently I noticed that drops of water continuously coming out from the Gyser. I contacted your service centre on 22.07.14 (Call no.5139273-1) and Maa Sarada Electricals (Ph:24345601) assigned a mechanic and gave me a quotation Rs.2, 498/- suggesting replacement of some parts and he has taken from me Rs.350/- as inspection fee. Then, I contacted Maa Sarada Electricals and told them that...
Complaint comments Read comments [7] Complaint category Water Heaters & Geysers

Bajaj Electricals - Disgraceful service

User
 Teja Aluri on Aug 3, 2014
Multiple reminders have been made in order to fix an issue with water heater. Took 10days to come, then did incomplete work and charged in full and closed the complaint. No telephone response from Area manager, named "Aleem", not sure if giving a wrong telephone number is part of their strategy, but has happened twice with two different number. An experience with a customer service executive was rudest (I would in fact call it abusive) lastly they even hide facebook complaints in order to appear as a clean and happy consumer company. Faulty product manufacturer and pathetic consumer service,...
Complaint comments Read comments [5] Complaint category Water Heaters & Geysers

Bajaj Electricals - Stay away from this one

User
 pavan_call on Jul 28, 2014
I have bought Bajaj Shakti 25 L Water Heater from online bajaj site i.e http://shop.bajajelectricals.com/.

Here it said installation of the geyser is free for my pin code.So after receiving the product I have called for the same with complaint ID:: 5156887

They said they would be visiting and do the installation in 2 working days.

Now its four days and when I have called customer care they gave me two numbers and asked me to check with them i.e home care electricals - 7829772068 / 9880867168

None was picking calls and the other number...
Complaint comments Read comments [2] Complaint category Water Heaters & Geysers

Bajaj Electricals - Bajaj majesty 5 liter pressure cooker inner lid pcx 35

User
 JAIN.RAVIRAJ on Jul 18, 2014
Dear sir
I have ordered 5 liter bajaj maesty pcx 35 pressure cooker
I received it by courier in broken handel condition on 12 july 2014
By gati courier i paid cash rs 1299=00

Kindly replace it immediately
As i m unable to use this pressure cooker for cooking purpose
My details are

Web ordr no- belb019614
Docket no- 523311565
Invoice no-11407238/11-jul-14
Item code- 710005

Wating for your prompt responce

Raviraj jain


Mbl- +91 99696 26834...
Complaint comments Read comments [1] Complaint category Appliances

Bajaj Electricals - Induction Cooker - Service is not being provided while the product in Warranty

User
 anurag_soni444 on Jul 8, 2014
Hi, I purchased a Bajaj Mejasty incution cooker on 01 March 2014, This product comes along with the warranty of 1 year. The product stopped working after around 4 months only. I raised a complaint on 06 July 2014 with complaint number 5030904 mentioning my Induction cooker is not working, They ensured that it will get repaired in two working days the two days are over no one visited my home to repair the damage. When I am calling to customer care they are providing the contact number of the service center according to my address but when I call the service center then the service center...
Complaint comments Read comments [5] Complaint category Water Heaters & Geysers

Bajaj Electricals - I want a replacement of my Bajaj IRON MX 22.

User
 parag3gwl on Jul 5, 2014
Hi, I purchased Bajaj Steam IRON MX22 on 10th Sep 2013. This iron box is having following problems:- 1. Sometimes water is leaking from this iron. (I think the scenario is when steam nob is on and circle is not for cotton) 2. Steam is not generating properly. It is getting stopped after some seconds. 3. Steam Burst Button is not generating steam. (if it works sometime then normal steam is not working) Following are the dates on which i have done complaints: - 1. Service ID 3665698 / 07th Dec 2013 (Technician Shivu Kumar) 2. Service ID 4613171 / 04th May 2014 ( Technician...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Bajaj Electricals Limited - Faulty Cooler

User
 vinay shrimali on Jul 4, 2014
I was purchased A BAJAJ coller(PX93 DC) from Faridabad on May 10, since purchase this product got faulty 4 times, every time I was registered a complain(30 May, 19 June, 27 June) and their representative come and replace the part after 4 week, They don't even investigate what is the root cause. Since it's only 50 days for this product purchage, I need to register complain 4 times but they don't agree to replace it. They even not bother about consumer problem and not agree to listen it more. Sincerely, This is the worst experience to deal with bajaj electrical and even i don't suggest anyone also....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals Ltd - non delivery of goods

User
 anil dani on Jul 1, 2014
sir,
I had deposited INR 59925 to Bajaj Electrical Wardha on 20/05/2014 wide cash receipt no 427 . for product code 530047 . BJSLA 136 CFL WEB for 85 PC. The matter already discuss with AM Lum. Nagpur . But till todate I am unable to get it. Every time reported that it will get within two three days but fact is that no material received tome.
so plese look in to matter. and asked them to paye 18 % interest interest to me and then why I go to Bajaj.

Thanking You

Anil Dani
Piyush Associates Chandrapur

M - 09421724658...
Complaint comments Read comments [1] Complaint category Business & Finances

Bajaj Electricals - Food Processor is not working

User
 mrinal kanti rana on Jun 26, 2014
We purchase a food processor on July 2012 with 5 years motor guarantee.But it is now not working .
The details of the product is given below:
Product:FX - Food Factory
SLNO. 49S10
Batch No. 0712
GL SI No/Code No:13512363


Address: R-4, CLUSTER -XII,
PURBACHAL HOUSING ESTATE,
SECTOR - III, SALTLAKE CITY,
KOLKATA 700097...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals - Slow speed and clipping sound of the fan

User
 mannu_8004 on Jun 21, 2014
Dear Sir, I had purchased a ceiling fan named "TOPAZ" and having product number UTL-2T-TOPAZ-CF-1200 mm, GC Sl. No./ Code No. 1437645 and Sr, . No. 000245 from M/s Shakun Enterprises, Niti Khand-II/ 15, opposite JKG International School, Indirapuram, Ghaziabad on 20-05-2012. After some time of the purchase, the speed of the fan got slowed down and a clipping sound started coming out of the fan. I reported this problem to the dealer who informed that the slowing down of the speed is due to the fault of the condenser, which is not covered under the guarantee. I got the condenser changed, but the...
Complaint comments Read comments [1] Complaint category Appliances

Bajaj Electricals - Issue unresolved

User
 Nikhil_Verma on Jun 12, 2014
Since March-2014 end my Bajaj Majesty 15 L GPU Water Heater is having the same issue. Service team from Noida is either not trained properly or they don’t have proper spares. How can the same issue re-occur 4 times. Don’t you think it’s having damaging effect on the heater also if you are dis-assembling and assembling it so many times. Complaint No: 4362169; 4529856; 4709041& 4690991....
Complaint comments Read comments [3] Complaint category Appliances

Bajaj Electricals - Service not provided after repeated requests

User
 Sky Lark on Jun 2, 2014
Dear Sir, i am using Bajaj wall mount oscillating fan in my clinic. All my fans are Bajaj.Four of them stopped working recently and i had registered a complaint at toll free number 1800222252 on 1.5.2014. Already one month passed now.Whenever i give them a remind call they will tell me that technician will reach you in a couple of days.But so far it didn't happen. Once they told me to contact local service centre at Kozhikode ( Tel. 0495-2304048 ). I contacted them many times, they will say techinician will reach you within two days !! So far nobody came ! Today when i called to the office at Kozhikode...
Complaint comments Read comments [2] Complaint category Products & Services

Bajaj Electricals - bajaj ceiling fan mx05

User
 bunitapatel on May 26, 2014
hi my name is bunita patel and i have purcahsed a bajaj mx 05 ceiling fan, this review is real and not fake, the review is not only about the product but the service and quality of the fans bajaj electricals sells in india . i purchased a bajaj mx 05 ceiling fan 6 blades with single light with remote control, let me tell you it is not only a waste of money but also time and energy . from the day 1 of purchase and installtion i have faced a problem with the remote control the fan remote doesnt work, the fan had a technical issue, immediately lodged a complaint with the compaint number...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Bajaj Electricals - non performance of Induction cooker Model ICX 7

User
 Manoj_adv on May 17, 2014
Dear Sir Inspite of repair of the above induction by the company mechanic the same is not functioning. I had told the local dealer regarding the same but he didn't attend my complaint as a result I'm unable to use the product. My product is not within the warranty period. Kindly help me as quick as possible. Manoj ku. Das...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals Ltd. - Replacement of Two New Bajaj Celing Fans in Guarantee Period

User
 Neeta Naik on May 14, 2014
Hi,

We have bought two Bajaj Spectrum ceiling fans on August 14, 2013. Since that time

both fans gave problems. At the beginning they had wobbling issue for which we

approached Bajaj's customer care toll free number and they replaced blades of one of

the fan. After that we had to make 2 more complaints for one or the other fan. Later

on due to winter season fans were not in much use and time passed on till the month of

March of 2014.

Since March 2014 we are continuously following up...
Complaint comments Read comments [2] Complaint category Appliances

Bajaj Electricals - Faulty cooler - dc-2015 - icon

User
 cool rohit k on May 10, 2014
I have purchased a cooler DC-2015 ICON yesterday i.e. 09-05-2014. After getting delivery at 9:30 PM - 9:45 PM, when I unpacked & was just pluged in, I found that, its fan is creating a noise like anything. When I gave a close look, then I found that fan & swing system is touching to each other that is why it is creating a noice.

Whole night we spent our night in a gr8 summer duning the month of may.

In the morning, when I registered a complaint to your call centre they provided me the complaint no. 4653104 and assured me that engineer shall visit with in 2 days....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

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