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Bajaj Electricals Customer Care

Bajaj Electricals Ltd

51, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400023

Customer Care Phone Numbers and Contacts

Phone:+91 22 4128 0000
 +91 22 2204 3780
 +91 22 2204 3733
Fax:+91 22 2282 8250
Registered Office
45/47, Veer Nariman Road
Fort
Mumbai - 400023
Phone - 22043841, 22045046
Fax - 22851279

Company Showroom
'World of Bajaj Electricals'
Bajaj Bhavan
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Bajaj Electricals Complaints & Reviews

Bajaj Electricals - false commitment and bad behaviour

User
 ATUL19855 on Apr 28, 2015
Dear sir this is to bring under the notice that i have given my induction to Gorakhpur service center 10 days back but today i have visited the service center but dint response properly i have requested please give my induction back i dont mine if it is not repaired but they told they kept at their house and today it will diliver but still i am waiting please look into this matter Thanks Regards ATUL MALL 9415852780...
Complaint comments Read comments Complaint category Electronics & Appliances

Bajaj Electricals - Majesty plus 10 liters water heater not working for past 4 weeks.

User
 ssanthanam on Apr 25, 2015
Bought this water heater a year back, on 4-Mar-2014 and immediately after its installation, we had to replace its thermostat. After that, the appliance went out of order numerous times and no proper reasons were given to us. In one year, we ended up calling the service personnel numerous times to service this faulty piece [on an average per month, called them at least once]. Now, after 30th March-2015, it stopped working and no one is helping us to get it back functioning again. A complaint was registered around 31st March-2015 and the complaint number given to us was 6657027-1. A technician came...
Complaint comments Read comments [1] Complaint category Water Heaters & Geysers

Bajaj Electricals - Bajaj tez farata fan u clump missing

User
 sohebali94@gmail.com on Apr 22, 2015
Dear sir / madam
I am a dealer my name is soheb ali my shop name is dymond electric. .
A u clump missing on bajaj tez farata fan. I already complaint three times and write on a letter head but no replay. . .


Dymond elecrtic
Soheb ali
7278105022...
Complaint comments Read comments Complaint category Electronics & Appliances

Bajaj Electricals - Not providing free installation on purchase of new 25L Majesty water heater

User
 mahesh on Apr 17, 2015
I thought for new water heaters, installation will be done free of cost. But to my surprise when I called customer care they are saying it will be charged 350 rupees. I bought the water heater from Mahendra Appliances, Chicket Bangalore. Model is Bajaj Majesty 25L water heater....
Complaint comments Read comments Complaint category Water Heaters & Geysers

Bajaj Electricals - AIR COOLER

User
 sarathy8282 on Apr 11, 2015
This to bring to your notice that i have bought Bajaj Air Cooler 2000 Model on 7th April 2015 in Sathya Electronics Namakkal.A Branded Show Room. The Air Cooler Which i bought is working just like a fan and no cooling has been came and enquired next day regarding this to the showroom manager and he diverted to Bajaj customer care and said the showroom and the deler is not responsible for this. I called to Bajaj Service customer care on 9th april 2015. still now they were not response to the complaint.The complaint ID no is:6715637.kindly take necessary action....
Complaint comments Read comments Complaint category Appliances

Bajaj Electricals - Induction Cooker Servicing Issue

User
 SameervRaje on Apr 7, 2015
This mail is with reference to complaint number 6680077 . We had purchased Induction cooker from Hyper City - Viviana Mall, Thane around a one an d half month back. During the course of its normal usage I started observing that the plastic body besides the induction plate deformed and buckled at all four sides . We approached hyper city with the machine on Thursday 2nd April 2015. On 3rd April 2015 we were informed by the hyper city customer service that we have to pay an amount of Rs. 750 for the body damage . As per them this information was given t them by Bajaj Technician, after inspection...
Complaint comments Read comments Complaint category Appliances

Bajaj Electricals - BAJAJ COOLEST PC 2005

User
 jithin123789 on Mar 27, 2015
TO THE RESPONSIBLE, ITS A GREAT SHAME TO DRAFT A COMPLAINT LETTER AGAINST BAJAJ ELECTRICALS .I HAD PURCHASED A BAJAJ COOLEST PC 2005 MODEL, IT WAS WORKING WELL ALL THESE DAYS, BUT SUDDENLY THE MOTOR GOT COMPLAINT. I HAD ENQUIRED WITH THE SERVICE CENTRE IN COCHIN (SMART ELECTRICAL SERVICE), THEY INFORMED US THEY WILL DELIVER THE MOTOR AS SOON AS POSSIBLE, BUT STILL NO REPLY. WHEN I CONTACTED THE SERVICE PERSON MR. RAJESH HE REPLIED TO ME" WE ARE ALSO WORKING IN THE SAME HEAT SO WHAT ABOUT U ".SUCH AN IDIOTIC REPLY I GET IT FROM HIM.WHY SHOULD I PAY MY MONEY FOR BAJAJ PRODUCTS WHAT SHOULD I DO, WHY...
Complaint comments Read comments Complaint category Electronics & Appliances

Bajaj Electricals - defective product and nowhere to go

User
 raj2sh on Mar 14, 2015
I had ordered a mixer grinder from shop.bajaj electricals.com. The order number is BELB0113698. The product was delivered 2 days later and it was defective. It just didn't come on. Then the entire traumatic experience started. The customer service referred me to the service centre and the service centre referred me back to the call centre saying that they do not cater to online purchases. And this after ordering it from Bajaj's own shopping site. The site mentions easy returns but it has been everything but easy. It seems that no one wants to help after taking my money and dumping me with a useless...
Complaint comments Read comments Complaint category Electronics & Appliances

Bajaj Electricals - pathetic service - no resolution 2 months

User
 Sumant18 on Mar 5, 2015
Hi Team, This is regarding complaint numbers 6215052, 6257434, 6455659, 6515200 This is going since 2 months and it's still not resolved. I bought this product from flipkart. my parents are calling you everyday and getting harassed by your service. They have already visited service center quite many time, but its not helping. Please consider this as escalation. expecting better service from your end. Let me know if you are unable to resolve this and I need to seek help of consumer court. Thanks, Sumant Mob - 9308712762...
Complaint comments Read comments [3] Complaint category Electronics & Appliances

Bajaj Electricals - Complaint Closed with any Solution

User
 manoj12_345 on Feb 24, 2015
I have purchased AQUA UVX Water Purifier(WPX7) from Kohinoor on 21/11/2014.The aquaguard is not working and I have raised a complaint with Bajaj Customer Care. The customer care agent have raised a complaint and given me the complaint number as 6448463. After two days I got the message that the complaint of 6448463 is resolved and nobody came to repair the Water Purifier. Today again I called Bajaj Customer Care and teamare saying that they have again raised a new complaint against the request and given me new complainnumber 6462349. I really dont understan d when nobody came to repair the Water...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals - Bajaj Microwoven 2100 ETC

User
 anupom_123 on Feb 23, 2015
I had a problem in Bajaj Microwoven since 4 months, I had complained Bajaj Toll free No 3 times, they had send a technician but they do not have any knowledge about Microwoven, also that model PCB board are not available in Bajaj Stores, I had a good faith about Bajaj, for that every Bajaj Items, I like to purchased it, but I am really tired about their services and all, Lastly I ask the Bajaj Call centre, whether they can repaired my Microwoven or I want to throw it in Dustpin or scrap the item, When Bajaj launched the product in the market, they should think that service should be and spare parts...
Complaint comments Read comments [1] Complaint category Appliances

Bajaj Electricals - Damage/Malfunctioned Product. No service provided.

User
 Gagan Moarwal on Feb 20, 2015
I am Dr.PremChand. I bought a bajaj oil filled radiator model no. PX 155 RH9 from snapdeal. It was delivered on 1st December 2014. I used it for two weeks but then it malfunction. It started leaking oil. I turned it off and called the customer care no. but no one was picking up the call. I even tried to call the service center and customer care many times a day but it was of no use, no one was answering my calls. I even filed a complaint on their website and my complaint no. is 5139930. The radiator has two year warranty. I want my radiator replaced/repaired as soon as possible. But I can't contact...
Complaint comments Read comments Complaint category Electronics & Appliances

Bajaj Electricals - NOT DELIVERED THE PRODUCT -ONLINE PURCHASE

User
 lesanshar on Feb 19, 2015
Bajaj Electricals, This is my second mail to you and previous mail was sent on 12th February morning 9AM. Why you are not responding to the customer query, who believed the purchasing of your product through online. On 3-2-2015, I have ordered and paid (through online) for BAJAJ MAJESTY OTG 3500 oven (My product reference no: 1313187 and Docket no:523336407). Before ordering I have checked my pin code (524002) and it showed that it is possible to deliver to my area. Today 10th day but I didn't received the product yet to my address. In the order status mentioning that the product has...
Complaint comments Read comments [1] Complaint category Appliances

Bajaj Electricals - non deliverry and not refunding the money back

User
 kunika aggarwal on Jan 30, 2015
sir i have placed order of chopper(oder no is BELB0312575). i submitted R's 1650 through debit card on 27. 12 .14. they on calling reported me that the product is out of stock . i asked them to refund the money but inspite of my hard efforts i am still unable get the refund . please help me to get my money back...
Complaint comments Read comments Complaint category Appliances

Bajaj Electricals - related to lighting product

User
 aceans0447 on Jan 26, 2015
Dear Sir, I had phasing the problem to your delars ( Pandey Electricals Padra Rewa Madhya Pradesh). i am using the CFL lamp in our home. Company gives 1 year warranty but he is giving only 3 times replace it on CFL lamp. I hope you look at the matter. Your hopefully Aditya Narayan Mo. 09827606321...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Bajaj Electricals - leakage of s s tank of geyser

User
 a k mathur11 on Jan 20, 2015
My son had purchased 2 Bajaj Geyser on 20.11.2010 from Canteen Stores Dept, The Mall Road Delhi Cantt.vide bill no 349322. The details of product are as under Product 25 Ltr MAJ Sl No 01321 & 01319 Batch no 0910 for both. GC Sl No /Code No 0800405 & 0800403 respectively. Sl no 01321 has developed a leak as water drops are seen. You are requested to depute rep to see & take necessary action for the tank which carries a warranty for 5 years. Thanks A K MATHUR 652 Green Heavens, Plot 35, Sector 4 Dwarka, New Delhi 110078 9013467061...
Complaint comments Read comments [2] Complaint category Water Heaters & Geysers

Bajaj Electricals - geyser purchased on 22.11.14 not working since day 1

User
 reejoug on Dec 30, 2014
I had purchased a Bajaj "New Shakti Glasslined" Geyser bearing Serial Number 102-0814 / 15835 and GC Sl. No. / Code No. 2824403 on 22nd November 2014 from Narang Electric Centre, Kalkaji Market, New Delhi. From the first day itself, the equipment has not been working. There have been 4 complaint numbers 5897853, 5962375, 6048287 and 6127668 allocated against the said Geyser: 5897853 was of no help since the problem with the Geyser could not be identified 5962375 was for changing of "Assembler" which was faulty 6048287 was again against changing of the "Assembler"; It took more than...
Complaint comments Read comments [2] Complaint category Water Heaters & Geysers

Bajaj Electricals - Worst customer care

User
 rajunaik6969 on Dec 25, 2014
I purchased a Bajaj Flora 1L Instant Geyser from Snapdeal website last week and the same was delivered to my Pune address on 18 December 2014. After referring Bajaj website mentioning free installation service is available, I called their call centre No.022-41280000 at 3.12 pm. The guy took all the address details and told me that a person will come over and install the geyser within 2 days. I received a SMS from WECARE saying call No.6053189-1 has been assigned to Global services Pune. Next day, I received a call from a service centre guy in Pune, saying installation will be charged at 350 Rupees....
Complaint comments Read comments [2] Complaint category Appliances

Bajaj Electricals - worst service with arogant attitude

User
 manob on Dec 22, 2014
I am using a wide range of bajaj home appliances which includes chimney, water heater (Geyser), hot blower, room heater, mixer grinder etc. Of late I am facing unnecessary hurdles for service of my bajaj appliances. To start with, I bought a bajaj chimney a few years back and faced a lot of trouble just to get it installed mainly due to the fact that your service centre is totally ignorant even about the working principle of the chimney. However, I managed to install the same myself and subsequently sent you a quarry related to the warranty of the same as your service condition indicates that...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Bajaj Electricals - Pathetic Fans...And even worst after sales services

User
 Bhavnanotani on Dec 22, 2014
I purchased and installed Bajaj Fans - Chetak in my home on 06.11.2014. Out of Four Fans, 1 was making tremendous noise and other one was circulating air in upwards direction and not downwards. I lodged a complaint in service centre on 20.11.14 and the service man came without any prior intimation when I was out of home. I am a working lady and despite many request to Bajaj to send the service person on Saturdays or near office lunch hours or closing hours the man comes deliberately during working hours. They cannot offer flexible service timings even on repeated request. First they deliver bad...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

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