[Resolved]  Bajaj Electricals — Complaint number 5381508 - Platine Food Art

Address:

Thane, Maharashtra

Bajaj Team, This is regarding my complaint number 5381508 dated 29th August 2014. Till today even after 8 days it is not resolved. I have made several calls to your call centre and service center. Your call centre numbers are at least reachable but your customer care people have only standard answer that they are escalating my case. This answer is not helping me as a customer as this is not solving my problem. Your service centre people are the worst people i have experience till now. They don't know how to talk to customer and don't bothered for customer issues. The mechanic who visited my place was so arrogant and careless. He was acting like he was doing a favour on me by attending my complaint. I have purchased this product on 02/08/2014 which means it did not work even for 1 month and started giving me problem. The product was purchase from E-zone (Viviana mall) Thane. Bill number [protected]. (customer ID [protected]) If this kind of low quality product Bajaj is making why are they charging premium cost. This leaves me no choice to file a case against you in consumer court. I have also tried to contact Area Manager Mr. Bose ([protected]) for escalating this case but he was neither able to solve my problem but trying to cover his faults by saying anything can happen in product and he was just trying to buy time. Hope someone will take efforts to read this mail and take necessary action on the same.