Bajaj Electricals — FAN MX 05

Address:

Mumbai City, Maharashtra

I have purchased Bajaj fan mx 05 some years ago, since last three months its not working for which i launched a complaint in customer care[protected] the technisian came after 6 -7 days and suggested us to replace sensor remote and blades and charged us INR 250 for his visit (proof attached ), we allowed him to replace the required parts which was not in stock in thier service centre, after 10 - 12 days he called us to inform that remote and blades are available to be replaced and asked for permission, so we permitted him to do that apon a promise of sensor in transit and the same would be replaced in next 3-4 days, so he replaced blades and remote and charged us INR 2150 (proof attached ), then after 3 - 4 days they didnt received my calls for weeks so i started dropping a mail to customer care, finally yesterday we recd the reply from their service centre that sensor will not be available, apon asking the investment of INR 250 +2150 on fan, their reply was just a single that its scrapped and we have to scrap the fan, this way such a reputed company like bajaj replies and fools the customers who on thier brand faiths and buy thier products, my view has totally changed i will never buy a bajaj product nor suggest anyone to buy, Now my question is that can we get a remedy here to get my hard earned money back as my fan is still not working after fresh investment on it, or BAJAJ peoples will took on themselves to get the fan in working condition ????????, Ashamed of being a bajaj customer ...