Bajaj Electricals — No cooling by the cooler

This is to kindly inform you that i had purchased a bajaj room cooler
: DC 55 DLX new[protected] on 5th april 2022 and was delivered to me on 8th april 2022. serial number of the product 03541.
the same product does not provide cooling at all ". it only works as a
ceiling fan within the so called cooler. further i had registered the
problem with bajaj customer care team. the product was then inspected
by servicing team today on 10th april, 2022 and their assessment and
redressal was highly unsatisfactory, the service team claimed that the
temperature during the summer is too high that the cooling effect of
the cooler is not felt which is completely absurd explanation to a
customer.
hence, i request your croma store team at currency
tower, A219 raipur, -492001 to take remedial action by kindly return this defective product as soon as possible. i hereby attach the
invoice details as well -

Infiniti Retail Limited Trading as
CROMA
Tax Invoice
Raipur-Currency Tower-A219
Raipur-492001
Phone Number :[protected]
GST No: 22AACCV1726H1ZO
[protected][protected]
Till No:1005
Order Number: SOA[protected]
Created By: Shree
Date & Time:05/04/2022 21:53
ZPLU - Bajaj Room Cooler DC 55 DLX New
248029 YQ/XV 1
10400.00 10400.00 HDEL
[protected] [protected]
HSN CODE: 84796000