[Resolved] Bajaj Electricals — non payment of refund after online payment for bajaj room heater | |||
I ordered a bajaj room heater on 31st december, 2019 through website of bajaj and i paid the amount through paytm. The item was mentioned to be delivered within 7-10 days. On 4th jan, 2019 i got a call from bajaj executive that the item is not available with them and so it can't be delivered and the amount will be refunded to my bank a/c and so i will have to give my bank a/c no with ifsc Code through mail they will send to me. But no mail was received till now. I booked an item on 31st dec, 2019 and paid for the same which was to be delivered within 7 - 10 days but after 5 days it was informed that it can't be delivered and the amount was also not refunded till now. I am surprised to know that the item which can't be delivered was advertised in website and for that payment was accepted and after 5 days it was informed that it can't he delivered till now, no refumd was paid. I called several time to customer care of bajaj but no help/action was received till now. I sent mail to bajaj customer care and sales section also but till now the amount was not refunded to me. Was this information helpful? | |||
Jan 28, 2020 Complaint marked as Resolved Bajaj Electricals customer support has been notified about the posted complaint. | |||
1 Comment | |||
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But Til;l now no action has been taken by them. When I call the customer care, several new no are given to call which are all not working. Till now I have not received the amount .
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51, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400023