Bajaj Electricals — not attend the technician

Address:

Kolkata, West Bengal, 700040

My call id is : kol[protected]-1, book on 6.12.17, but still now no one conatct with me, this is my second call id the first one deleted by technican (Tanumoy ([protected]), this guy is taking upperhand beyond company rule.

I have a celling fan bajaj spiderman, when we switch on the fan it will started a sound (Before 5 months ago) in my previous call mr tanumay attend the call, (My warranty are void), on that time i was not present in that house, he doing his best and spoke with me by phone more over 20 minute to under stand that, kindly open the lock that he could generate a bill but without solve my problem,

This is true that customer are paying service charge without the problem solve, he also saying that remove your fan from the ceiling after that i will do repair job, this is the real version of a technician who represents bajaj company.

But the rel think is, this time i remove the fan from celling and booked a call from bajaj, but he didn't attended due to, he call me regarding this call and told me (Mr. Tanumay), "due to not open the lock last time he personally cancel the call."

Kindly do the necessary step for this, if you can't do this then give me our nearest service centre address at tollygunge, where we go and repair the fan