[Resolved]  Bajaj Electricals — Poor after sale service with untrained service engineer

Address:

Dehradun, Uttarakhand, 248171

I have registered a complain for Bajaj make geyser in month of May 2016 as it was not dispensing the water. Service engineer visited the home and told that geyser is ok your pipeline are choked, call the plumber for checking and rectification of pipelines.
I called the plumber and he checked the entire pipeline and told that all the pipe lines are ok and shown to me that geyser output, and clarified that geyser is choked due to which pipeline are not getting the water.
I have again registered the complain for geyser, same service engineer was deputed at home for rectification. He told that earlier the problem was in the pipeline and now the problem is in the geyser due to accumulation of calcium inside the geyser and internal pipelines.
Service engineer try to uninstall the geyser, and due to non experience service engineer the geyser was fall down on the bathroom floor from the height of 8 feet and fully damage the shower pipe line, geyser bottom plate and water tank. somehow he assemble the and again install the geyser with application of PVC tape and semi tight PVC connecters result is the bottom plate of geyser is hanging, pipelines are leaking and also geyser is sparking.
I have given the feedback to the Bajaj service officer and contacted him many times, again registered the complain but till date nothing happened.
The above was due to poor after sale service and the inexperience service engineer and also to mention here that the service engineer was not having experience to handled such equipment and not having proper tools to work at site.