Bajaj Electricals — Standard auto iron

Address:

400094

Since last three months I am trying to get repair my iron box which is under warranty from the service centre (a franchise one). They are not able to repair it nor able to give any explanation. When I contacted there customer care head Mr. Sujoy then also nothing worth has come. They don't even bother to take the phone. The customer care number of Mumbai head office is not working / or nobody picks up.
Twenty years back we use to say hamara bajaj but i don't have that opinion regarding this. My complaint number MUM[protected]-1 is closed with out discussing with the consumer.

Somebody help me to fight with Bajaj.