Bajaj Electricals — Tank Leakage- Majesty Water Heater (Geyser)- 25 L

Amrish Kumar Tiwari

from New Delhi, Delhi

Address:

Ghaziabad, Uttar Pradesh

I had purchased a Bajaj Majesty 25 L Water Heater on 7th September 2014. Tank Leakage was observed in May'15 which I reported to Bajaj Customer care and the tank was replaced by the authorized representative from M/s S.R. Enterprises, Ghaziabad in May'15. However, it was extremely shocking to see that the newly replaced Tank started leaking again in June'15 that too without any use in the peak summer season. I raised a complaint again (Call no.[protected] with the Bajaj Customer Care on 27th June'15 and since then I have been awaiting the Engineer's visit for attending the problem. I have raised a reminder again on 12th August (Call no.[protected], however nobody has turned up to attend the complaint. Please advise the concerned official to take immediate action in this regard and depute a competent engineer to attend the complaint on urgent basis. Regards, Amrish Tiwari BHEL Noida

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Bajaj Electricals customer support has been notified about the posted complaint.

Aug 18, 2015

Updated by Amrish Kumar Tiwari M/s S R Enterprises, Ghaziabad is not responding to any calls and thus the problem is not getting resolved despite numerous complaints/ attempts made for calls.

Please escalate the issue at appropriate level and get it resolved.

Regards,
Amrish Tiwari
BHEL Noida