Bajaj Electricals — Using chines materials / quality check department providing defected materials

Address:

Bhopal, Madhya Pradesh, 462042

I bought new bajaj induction majesty touch pro on 28/10/16 (dhanteras) from manglam add: 1 press complex zone 1 mp nagar bhopal.

On starting it not start. so i gave my first complaint to customer care on 29/10/16 & callid is ind[protected]-1.
Your service engineer rahul visit at around 6 pm on 29/10/16. after checking he said cord is not working, we have to replace it. for replacing he have to talk with boss and inform till 9 pm. but his call not received.

On 01/10/16 i again call to customer care infrom accordingly. mr customer care assured that service engineer will come by maximum 6 pm. i am waited & waited but no one came.

Today i again call to customer care and ask for update. the customer care informed that your complaint of dated 29/10/16 so will be attended within 3 days i. e. 30/10/16 is diwali, 31/10/16 is sunday. the customer care representative dosen't know when was sunday. after arguing him he forward call to senior representative. mr senior informed your case was forwarded on priority basis & assured that your complaint will be resolved.

Now the following point is arise that i got faulty product and i think that
(1) is bajaj electricals is using chinese materials.
(2) is bajaj electricals quality check employees not getting salaries so they pass without checking it to their branch.
(3) bajaj customer care representative does not know when sunday is.
(4) no timely inform by bajaj service engineer.

I am assured that in future i will never buy any bajaj electricals appliances

Saji mathew
Hno 35 good shephered colony, bhopal
[protected]