[Resolved] Bajaj Finserv — Bajaj Finserv is not Reliable ...

surajit020

from Mumbai, Maharashtra

Address:

Kolkata, West Bengal

This is Surajit Bhowmick from kolkata.I have bought Sony Bravia 22 inch color TV which costs 13450 Rs. When I check my account through experia Id and password, I found my account has been aligned with the another Surajit whose name also Surajit Bhowmick and i also noticed that the amount is deducting from his account not my account.After repeating follow up with the customer care, they have changed the things. On my first EMI their system has been failed. They are asking Bounus charge. I had enough money in my account. Even though I had to make the payment..There is no problem from my end. Call center executive is also too rude ..They do not know how to behave with the customer...

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Aug 14, 2020

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Aug 08, 2014

Updated by surajit020 This is Surajit Bhowmick from kolkata.I have bought Sony Bravia 22 inch color TV which costs 13450 Rs.
When I check my account through experia Id and password, I found my account has been aligned
with the another Surajit whose name also Surajit Bhowmick and i also noticed that the amount is deducting
from his account not my account.After repeating follow up with the customer care, they have changed
the things.
On my first EMI their system has been failed. They are asking Bounus charge.
I had enough money in my account.
Even though I had to make the payment..There is no problem from my end.
Call center executive is also too rude ..They do not know how to behave with the customer...
Mobile number : [protected] and email : [protected]@gmail.com

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Comments

surajit020

from Mumbai, Maharashtra

my Mobile number : [protected] and email : [protected]@gmail.com
|

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir/ Madam.

Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending