Follow us
Log in        Register
     
 
Sony India Logo

Sony India Customer Care

Sony India Pvt Ltd

No 14/43 Hameedia Centre 2nd Floor, Near Featherlight Showroom & Oxford Book Store, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India - 600034

Customer Care Phone Numbers and Contacts

Phone:1-800-1037799 [Toll Free Number]
 1-800-30002800 [Toll Free Number]
Mobile:+91 90 2912 0629
 +91 99 6793 9629
 

Sony India Complaints & Reviews

Sony India - Demo of DVD

User
 SAM456 on Nov 1, 2014
I had purchased a Sony DVD+ Sony Bravia+ 2 Sony Xperia Handsets having the Invoice no. 2516, billing Date- 20th October, 2014 from Gariahat Store, Kolkata West Bengal. The DVD is required to be given a demo by the Sony people which they are denying to do unless they are being paid Rs.150. The actual person to convey this information is having the cell number 9051612444. Kindly update me on the same because i have been a Sony customer for a long time and these kind of things i have not experienced earlier that for a new product the demo is chargeable. Regards Shubhra Ghosh Contact:9830462459 ...
Complaint comments Read comments Complaint category Electronics & Appliances

Sony India - VAIO Laptop Complaint (Poor Service Center AKM Electronics Pvt. Ltd.

User
 eralkmr on Nov 1, 2014
I am writing to complaint about Service Center of Sony (AKM Electronics Pvt. Ltd.). This is one of the worst service provider in chandigarh. Staff employed over here is totally rude, non-sense, uneducated & arrogant. I have given laptop just for windows installation. And they bastards have taken 20 days and still there is drivers problem. I just want to shoot all these people....
Complaint comments Read comments Complaint category Laptops / Notebooks

Sony India - sony bravia installation complaint

User
 jassi2296 on Nov 1, 2014
sir i take Sony led tv 40inc. on the occasion of diwali and sir today date is 1st of November there is no service man for installation we complaint Sony centre every day from 23 to 1st of November but no action take place our new tv is placed as it is in study table please sir take immediate action for installation of TV MY SERVICE REQUEST NO. IS 21825577...
Complaint comments Read comments Complaint category TVs

Sony India - Noone attending to spoilt SONY product dispite of several complaints

User
 Atee on Oct 31, 2014
Complaint number 21888571 as given by number on the 25th October 2014. They said a person would come fro repair in two days ...but no one came... I complaint again and again hey promised that 2 days ...a gain I complaint today ( 31st Oct 2014 ) but call kept on getting transferred from one department to another but no one understood what I was talking about. VERY UNPROFESSIONAL ATTITUDE OF SONY TOWARDS THIER CLIENTS. Dr. K.L. Shukla 9810503242 Sahibaabd Ghaziabad...
Complaint comments Read comments Complaint category Electronics & Appliances

Sony India - Sony t2 ultra camera and browser issues

User
 BinduBinoy on Oct 30, 2014
Hello Very poor 13 mp camera and also its browser not allowing to take photos through camera After taking photo chrome browser will show unable to complete previous action due to low memory and in other browser nothing will happen. I checked with chrome, mozila, and opera. From all browsers sony camera having this issue. After taking photo chrome browser will show unable to complete previous action due to low memory and in other browser nothing will happen. It is not memory issue because i have lots of free memory and i cleared alal cache. I am a developer and I can't check my mobile...
Complaint comments Read comments Complaint category Mobile Service Providers

Sony India - Not repairing complaint phone and delaying the replacement for 4 months

User
 deepuks0381 on Oct 30, 2014
Sir, I have purchased a Sony Xperia Z1 in the month of Feb 2014 and got an issue of handset vibration during typing and also having an issue of set switched off automatically. When we have handed over the hand set to SONY dealer, Madona, MG Road, Cochin, they said hand set cannot be repaired due to shortage of parts and offered a refurbished hand set. As this issue was happened after three months, I am ready to accept repiared hand set of mine but I do not want to replace it with a refurbished hand set which I don't even know the quality and usage. Even after repeated follow up from my side,...
Complaint comments Read comments Complaint category Products & Services

Sony India - About Sony xperia sp

User
 akkimanu on Oct 30, 2014
Dear sir, I am akash sharma. I have a sony xperia sp. In my mobile handset the camera lense in not working properly. I went sony service centre and request her please see my molibe and solve my problme. She said we have not camera lense wright now. I'll have to order. But when i'll order the lense they are giving me 1-2 month delivery date. So please help what should i do. they are not giving me propre service. please help me....
Complaint comments Read comments Complaint category Mobile Handsets

Sony - Improper working

User
 yuvasara on Oct 30, 2014
I bought Sony Bravia 32R422B on 22nd October 2014. It properly works on first three days after that it automatically on/off itself. I feel Incomfortable with sony the reason behind we purchase branded electronics item is that for it's proper working condition.But they Cheat me.Dear Sony Pls register my compliant and replace the new one as soon as possible. my Mobile number is 9791429290. I purchase the TV from Benit&co.., Kakkathoppu branch.., MAdurai-625001....
Complaint comments Read comments Complaint category Electronics & Appliances

Sony India - Require Board Chaning

User
 sveeru1234 on Oct 30, 2014
Dear Sir, I, S. Veeresh from Kakinada purchased Sony Xperia –M in March -2014 at Kakinada D2 Mobiles for Rs.12, 000/-.. It worked for 5 months in good condition and last month onwards not working properly, (i.e., Mobile getting auto switched off and Auto on. I thought that is software problem and met D2 mobiles where I purchased the mobile. D2 Mobile technicians checked and informed that they will send it to Sony servicing Centre Rajahmundry. So I agreed and handed over the piece to D2 Mobiles showroom on 16.09.2014 and they forwarded to M/s. Sony representative on 17.09.2014. I Spoke to Sony...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Sony India - COMPLAINT NO. 21230595 DT 01.10.14

User
 VANDANA44 on Oct 29, 2014
I regret to inform you that I bought a Sony TV having model no. KDL-32W600A recently but within 15 days of its installation I was facing some display problem in this. I lodged a complaint no. 21230595 dated 01.10.2014. Your service engineer visited and reported some problem in its panel. Panel was replaced on 10.10.2014 but the problem was not resolved. Then I called you customer care on 12.10.2014 and your representative over there said that he is registering my request for quality check and a call will come from your end within 3 days but I have not yet received any call from you till date. If...
Complaint comments Read comments Complaint category TVs

Sony Bravia - COMPLAINT NO. 21230595

User
 VANDANA44 on Oct 29, 2014
I regret to inform you that I bought a Sony TV having model no. KDL-32W600A recently but within 15 days of its installation I was facing some display problem in this. I lodged a complaint no. 21230595 dated 01.10.2014. Your service engineer visited and reported some problem in its panel. Panel was replaced on 10.10.2014 but the problem was not resolved. Then I called you customer care on 12.10.2014 and your representative over there said that he is registering my request for quality check and a call will come from your end within 3 days but I have not yet received any call from you till date. If...
Complaint comments Read comments Complaint category Banks

Sony India - bravia led 40" tv

User
 agarwal kamal on Oct 29, 2014
I purchased a bravia led 40" on 19.10.14. there was some problem in picture quality. I lodged a complaint vide ID no.21854669 on 24.10.14 around 12 noon. I again reminded on 26.10.14 at around 8 hPM. but still nobody has neither attended nor called to attend. I am very much disappointed having purchased such a high priced and branded TV like SONY. IS THERE ANY ONE TO TAKE CARE OF THEIR CUSTOMER ????????????????...
Complaint comments Read comments Complaint category TVs

Sony India - More than 1.5 month passed but no response

User
 mtarun1983 on Oct 29, 2014
Sir, My sony bravia 46 inch tv was taken for repair as it diagnosed a defect during the warranty period, i am calling them repeatedly but nothiing is being done. One executive is saying no status other is saying its for replacement, other is saying parts not avaliables... please help me... Tarun Malhotra 9871766994...
Complaint comments Read comments Complaint category TVs

Sony India - Complaint number- 21948566 dt 26 Oct, 2014

User
 Subodh47 on Oct 29, 2014
Sony Tv Model No. KDL- 46W950A The Complaint. -- Internet Browser when opened does not show ' Address Bar ".Because of this no other web site can be accessed. Only Sony India home Page opens without the Address Bar when Internet Browser is opened. Inspite of repeated calls since 28 Oct, the complaint has not been attended even after 3 full days have passed. Even Chroma Store, Mahavir Nagar, Kandivali, Mumbai, tried in vain. Pl. look into this on top priority as it is shocking to me that such a poor response to customer complaint is being accorded. I am a senior citizen aged 68 years and this...
Complaint comments Read comments Complaint category Electronics & Appliances

Sony India - complaint for no demonstration of new home theater ....

User
 manu&addi on Oct 29, 2014
TO SONY INDIA PVT .LTD SIR TO SONY INDIA PVT .LTD ... I Sanjeev Chauhan purchased a new Sony home theatre nine days back from a neabyr dealer of SONY associates Kasumpti shimla Himachal Pardesh dated on 21 October 2014.Inspite of many reminders no company person has turned up for general demonstration of the productThe PRODUCT MODEL NAMEis dDAV-DZ350//CE12 SERIAL NO IS 6101165.tThe Sony service office is 100 meters away from my home and this type of negligence can bring a bad name to the company in future. Thus i request you to kindly look into this matter and solve my problem at the earliest by...
Complaint comments Read comments Complaint category Computers & Accessories

Sony India - No response and now not answering the phone calls

User
 nady110 on Oct 29, 2014
I registered my SONY BRAVIA 32" LCD Complaint this morning and paid all the service charges prior to their visit at home and they were making it sure that before evening your problem will be solved Sir, but now they not even answering the phone calls and few minutes before this the representative ended the call after i enquired about the service man will he come or not.. they are harassing me am worried . kindly do the needful. Sankalp Electronics Service Centre - Patiala[Punjab]...
Complaint comments Read comments Complaint category TVs

Sony India - not responding.

User
 Amar chaudhary on Oct 29, 2014
I have launched a complaint no-021869341 dated 24/10/2014 and after that i have been trying to contact so many times to sony service center, patna but all in vain. it is therefore requested you to plz solve my installation problem in my new SONY BRAVIA 3D tv. my contact no is -09431046453...
Complaint comments Read comments Complaint category TVs

Sony India - camera.quality

User
 Dhruva Ghai on Oct 29, 2014
I have purchased SONY XPERIA C3 one Month before the camera quality of this phone is very bad during night clicks. The images are getting blurr during night. The phone also get hank and battery backup is not upto satisfaction. The service centre or the toll free no. Is also not very much helpfull. If You go to the service centre they will be recommend for software update only and nothing more then else. So please or request you to dont by this mobile...
Complaint comments Read comments Complaint category Mobile Handsets

Sony India - Worst service by any company

User
 keyceebee on Oct 29, 2014
Dear Sir I have raised my complaint on 28th september and now its 29 oct14 and complaint is still not resolved: 1) first of all i am not satisfied with the services of Jolly Electronics, Karampura, staff doest not know how to to deal with customers, harsh language used, does not know the status, overall very bad service.Raised my complaint on 28th september, after 12 days i.e. on 12 oct14, they told us since part is not available, sony will give us new tv, please prepare draft of rs.14132/-, i have prepared the draft on 13oct14 but they collect the draft on 15oct, wasted 2 days and i have...
Complaint comments Read comments Complaint category TVs

Sony India - mobile not repaired properly in first service

User
 dinesh220779 on Oct 28, 2014
i purchase a sony experia m and within one year it got hangedup and it was to send to service centre for repairing it took many days to get back after repairing on receipt of the same i found that the voice receiver speaker is not working and also camera is getting vapured every time i start the phone as the service centre was far from my residence and i was not having alternate phone it took time to send the same to service centre again after diwali i got time to visit the service station but by that time my warrranty was expired by 7 days now the service centre is not accepting the repair against...
Complaint comments Read comments Complaint category Mobile Handsets

Share this page with others

  
  

Recently Discussed
7 hours 10 minutes ago
Sony India
sony bravia installation complaint
9 hours 50 minutes ago
Sony
Pathetic performance of SONY VAIO laptop bought only 2 month ago
1 days ago
Sony Bravia 32" LED TV Ex420
Colour Problem i.e Only Yellow colour Images
2 days ago
Sony India
Require Board Chaning
2 days ago
Sony Xperia
Mishandling of Customer Complaint