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Sony India Customer Care

Sony India Pvt Ltd

No 14/43 Hameedia Centre 2nd Floor, Near Featherlight Showroom & Oxford Book Store, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India - 600034

Customer Care Phone Numbers and Contacts

Phone:1-800-1037799 [Toll Free Number]
 1-800-30002800 [Toll Free Number]
Mobile:+91 90 2912 0629
 +91 99 6793 9629
 

Sony India Complaints & Reviews

Sony India - free gift the purchasing of xperia zi mobile

User
 biloo on Jul 31, 2014
I purchased the mobile xperia z1 from the Sony authorised dealer AVIT DIGITAL F30C CANNOUGHT PLACE NEW DELHI PIN CODE 110001 on 25th July before purchasing the product i check the rate from the official sight of Sony India the sight was mentioning the free gift of portable charger when i check with the store manager he refuse to give when I cross check with Sony India they gave me the reference no 1-1490005199 and still I am waiting for the reply although I send them 2 reminders...
Complaint comments Read comments Complaint category Mobile Handsets

Sony India - my sony experia m2 is a wrost product

User
 pinku1972 on Jul 31, 2014
respected sir, I buy a sony experia m2 mobile on 30.07.2014.It buy from my local town sonepur, orissa.but its display and camera quality is not good.I thought its a duplicate or its a wrost product of your company.its emi no-352774063459022.how can you help me ? amitav nanda reporter E-TV oriya at/po-sonepur, dist-subarnapur odisha, pin-767017, mob-9437151610 mail-nandaamitav@rediffmail.com...
Complaint comments Read comments Complaint category Mobile Handsets

Sony India - Sony Xperia L Mobile Hangs (Under Warrenty)

User
 Venkatesannj on Jul 30, 2014
Mobile hangs after call. Call duration will be 00:00. already raised complaint. No response. 2 times servised in Sony Authorised service center. No use. still problem continues. Need immediate replacement. If no action taken further with Aug 6th. I will file a complaint at Coimbatore District Consumer Court. Regards, Venkatesan.N.J 98944 52543 Coimbatore...
Complaint comments Read comments Complaint category Mobile Handsets

Sony India - Pathetic after sale service

User
 Kamnat on Jul 29, 2014
Dear Sir/ Madam, I bought SONY Xperia ZL in Dec 2013, However after few months the phone had mic problem due to which my voice was not reachable to the person calling me. On June 07th, 2014, i gave my phone in SONY service centre (CCOM F-11, Eternity Mall, Teen Haath Naka, Thane (West) – 400601. Maharashtra India Tel:+91-22-40242604) since it was in Warranty period (Job ID: W114060701522). They promised me to return it same day if there is a software issue & in 7-10 days if there is a hardware issue. After numerous calls and reminders 3 weeks later they offered me new Xperia Z to be delivered...
Complaint comments Read comments Complaint category Mobile Handsets

Sony - phones not working

User
 manish salecha on Jul 29, 2014
TO, Sony service, I have bought my sony phone for 29000 which is xperiaZR IMEI NO :356603050319350 purchased on 12 sep 2013 and it got power off automatically and did not got on so I submitted my phone to service center on 6 th nov and I did not got a spare phone instead of that . On 13 nov 2013 I received a new phone which was replaced by my old phone new phone IMEI NO:356603051189596 . Again I had problem of battery and after 2 days of my problem of battery my phone display was broken so I submitted my phone on 16 th December and that time also I did not received a spare...
Complaint comments Read comments Complaint category Mobile Handsets

Sony India - Faulty Laptop

User
 Ashwini Fatehpuria on Jul 29, 2014
Ashwini Fatehpuria 26, Jelia Para Lane, Salkia, Howrah - 711106 We purchased a laptop of Sony on 2 Feb, 2013 and also purchased extended warranty for 2 years. All of sudden a few days back the display was off so the laptop was sent to service center they took approx a month to repair. On the day we got the laptop back the laptop was with some software issue, it was getting off when we started the laptop or takes 1 hour to start and same to shut-down. We are contacting Sony customer care they every time misguide and we are asking regularly asking them to replace the faulty laptop they keep...
Complaint comments Read comments Complaint category Laptops / Notebooks

Sony India - monitor complaint

User
 sunilmgd on Jul 29, 2014
i bought my 32 inch TV from kannur, kerala, on 27-12-2010 .these 3 years TV IS WORKING IN GOOD CONDITION, now 2 week before a small bubble type patches formed on the monotor, and the picture was blurred, day by day these bubbles were increased and formed allmost entire portion of the monitor, now it is not able to watch any programme, please do neceassary action at an early date.i expect an early and positive reply from you. the authorised agents from kannur inspected and reported The Job No:is j 41634002...
Complaint comments Read comments Complaint category TVs

Sony - give the proper rate

User
 hinal Patel on Jul 29, 2014
Hi, I have Sony Xperia C and its display was cracked. no one answer me properly of its display rate. so please give me proper rate of its display. in anand sony center they say 9000 rate of sony xperia Z display and also he say that Sony Xperia C display rate is also same. How could it would be possible??????? xperia Z and Xperia C are different model so how their display rate should be same. then i call baroda sony center they say me that Xperia C display rate is 10, 000... so please give me proper rate of Xperia C display...
Complaint comments Read comments Complaint category Mobile Handsets

Sony India - Poor Quality Product - Bravia TV Model KDL-40EX520 IN5 SerNo. 2421660

User
 aksdivya1 on Jul 28, 2014
Refer to my complaints regarding Sony LED Bravia tv as registered vide ur customer care with following reference nos. :- (a)19778024 (b)019-837-091 (c)19953578. Sir, I, abhay Kumar srivastava, bought Sony LED tv, the purchase details r as follows- (a) model - KDL - 40EX520 SER NO. 2421660 (b) Date of purchase 19 Feb 2011 (c) dealer - variety hall agencies, tulsi mall, mount road, Coonoor, near ooty - 643102 2. The LED panel went defective in Jan 2012 and was replaced under warranty on 10-04-12 at Visakhapatnam (job card no. HS 101282012020800339, BY SS Agencies, Visakhapatnam(contact...
Complaint comments Read comments Complaint category TVs

Sony India - regarding my broken glass of sony xperia M2

User
 Anamika Yadava on Jul 28, 2014
Hi, I broke my sony xperia M2 dual on July 4th 2014. It's 28th of July and I have not received a single detail about my phone. I have given my phone to get repaired in Ramphal Chowk Sony service center. You can pull out my details with my phone number i.e. 9711342503. Since then day I gave my phone to them they have been very lenient about it. for the first 15 days there was no update about my phone. They were not responding to my calls. Once they did they spoke to me rudely. Sony itself is a big brand name and with such pathetic service given by negligent people are ruining its reputation....
Complaint comments Read comments Complaint category Mobile Handsets

Sony India - Xperia E1 D2005 Not-Working

User
 kumarnangle@gmail.com on Jul 28, 2014
I Have Bought Sony Xperia E1 D2005 on May 2014.Sice Then It keeps on Restarting again and again either i'm Receiving a call r at any stage.Now its Just Stopped Working. Each time when i'm Trying to Switch it On.It Just Keeps on Moving in a Loop only Vibrates and Not Giving any Display. within the Period of Three Months its Giving so Much Problems Then How Can Somebody Trust on This Product.So i Request you to Kindly Replace the Handset....
Complaint comments Read comments [3] Complaint category Mobile Handsets

Sony India - Default in mobile model t2

User
 knayyar on Jul 27, 2014
I am extremely sorry to say that I had lodge a complaint against my mobile model T2 this mobile has been send to ypur service centre 15 days ago but still not rectified and no proper reply from your service centre . I was told that the motherboard o//f my T2 mobile is faulty and has to be changed.I would request you to kindly replace my set as it was purchased on 28/05/2014 and the mother board is faulty so kindly replace my mobile set....
Complaint comments Read comments Complaint category Mobile Handsets

Sony India - Xperia Z1 Compact Accidental Damage Protection not fulfilled by Sony Service Centre

User
 Chirag Vithal Perla on Jul 27, 2014
Bought a Sony Xperia Z1 Compact on 2nd April, 2014 ...Had all flaps covered when it accidentally came in contact of water. Still water managed to enter the device. When I went to the Sony Authorized Service centre in my area, Mumbai, they told that I cannot claim my Accidental Damage Protection. Even after I requested many times to log the incident under Accidental Damage Protection, they refused to log it under Accidental Damage Protection... What is the use of providing Accidental Damage Protection while purchasing the phone then? My Ticket ID and Phone's Job ID for your reference: Ticket...
Complaint comments Read comments Complaint category Mobile Handsets

Sony India - mobile work nahi kar raha warranty m hia phn

User
 rohu123123 on Jul 26, 2014
mera mobile xperia z work nahi kar raha due to software issue mobile warranty me hia but servce ceter wale usse out of warranty bata arhe hia scratch ke wajh se . phn repair bhi nah hota . is condition m mera phn thk na kar rahe na replace kar rahe hia iski cost 33000 plz help me...
Complaint comments Read comments Complaint category Mobile Service Providers

Sony India - couldnt answer properly

User
 hinal Patel on Jul 26, 2014
Hi, Need a help. I have Sony Xperia c less then one year. And the display of the phone was cracked but the touch is working. So I went to Sony center in vidhya nagar, they not even see the phone properly and say that it's cost of 9000. And not give me proper answer. I don't think that it's cost is that much high... Please guide me properly... Email me on sweet16.hinal@gmail.com...
Complaint comments Read comments Complaint category Mobile Handsets

Sony India - Sony Xperia Z not recognizing my charger or usb

User
 anumyd on Jul 26, 2014
I purchased Sony Xperia Z on 10th Feb 2014 and now the mobile is not recognizing my charger and usb. I went to sony authorized show room near yelahanka bangalore and they told me that it cannot be repaired and I have to pay 50% of the amount for replacing the same, that to in the warranty period and less than 5 months. They are not ready to check it also, I believe this is obviously a defective piece, Please rectify Anu P anumyd@gmail.com...
Complaint comments Read comments Complaint category Mobile Handsets

Sony India - Sony Cybershot not working properly

User
 rakeshbhaipiu on Jul 26, 2014
Dear Sir, This is to inform to you that my digital camera Model:DSC W630 is not working properly so I have contact to your surat, Gujarat Centre but they can not able to service the same hence I wanted to send to your NEW DELHI centre for further checking.Kindly do needful in this regards.I am sending the same to you within 2 to 3 working days.I also talk to your Toll free number today. Regards, PATEL RAKESHBHAI NAGINBHAI. 9099938730...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Sony India - Bluetooth and Wifi not working and phone hangs simuntaneously.

User
 619deepak on Jul 26, 2014
sir, i have bought sony xperia c a few months back in November.it started troubling.it hanged simultaneously .I visited an authorised service centre SREE BALAJI ELECTRONICS, 1-1-214/A, ANDHRABANK LANE, CHIKKADPALLY, HYDERABAD. a job sheet was given with number - w114063002091 and mobile IMEI no-356534054603798. service men said problem is of mother board and would be replaced within a week .the next visit he said the board is bent and my claim for sony warranty is not acceptable . i request u to solve my problem and get my board replaced as soon as possible mobile no-7799665225 9492843078...
Complaint comments Read comments Complaint category Mobile Handsets

Sony India - Feeling harassed and handicapped

User
 Puneet Khullar on Jul 26, 2014
Dear Sir/Madam,
Please note that i had given my Sony Xperia ST27i phone on 5th July, Job No.W114070502962, to your authorised service centre, Service Point at District Centre, Janakpuri, Delhi-58. I was told that the phone could not be repaired and shall have be to replaced at a cost of Rs.6247/- and shall take 7 days for the same. i agreed and paid Rs.500/ as advance for the same.Please note that till now i have not received the cell and every time i call up i am given next weeks date. Noe the new date is next week Wednesday 30th July. Please note that i am really fed up with this Sony...
Complaint comments Read comments Complaint category Mobile Handsets

Sony India - Harddisk Problem in vaio laptop

User
 nikhil gampawar on Jul 26, 2014
I have the Sony laptop but it having some hard disk problem last 4 months. By diagnosing the error, hard disk creates some voice on booting time. also having hang problem is there. the some specification of my laptop as below. Laptop Model No- SONY VAIO f-15213. SR NO- *54580110 0009801*...
Complaint comments Read comments Complaint category Universities

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