Bajaj Finserv — Nach_ad_rtn_chrg~bajajfin

abr876

from Gurgaon, Haryana

Sep 30, 2021

Address:

5-94/299 Road8 Phase2, Srujana Laxmi Nagar Patelguda GP

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

Please stop all these.

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Bajaj Finserv customer support has been notified about the posted complaint.

Sep 30, 2021

Updated by abr876 Baja Fineserv is forcing and sending links.
where we just click that link redirect to purchase or accept.
in this way they are selling product like wallet care paln.
The below is the email sent to bajaj no reply till now.

Bhaskar Reddy Asi <[protected]@gmail.com>
Fri, Sep 24, 10:06 PM (6 days ago)
to Wecare, customerexperiencehead, Grievanceredressalteam

Dear Sir,

This is regarding SR61777086 about cancellation of the wallet care plan .
My flexi loan account ref :400SAF88542922 | Mob: [protected]

Initially I have received Zee5 subscription voucher offer message on my mobile. up on clicked on link available on message it take to somewhere and started getting message like you are purchased Wallet Care Plan worth 999. now i am seeing it will debit Rs 999 from my bank account which is not in my plan or even i didn't wish. at the same time ie. on 22/09/2021 I have raised request SR61777086 to stop this activation but still i couldn't see any progress, please do the needful.

My query is i have signed for only flexi loan account related then how ecs will applied for other things?

Please do cancel Wallet Care Plan and do not send any withdrawal request to bank as i did not interested to take this.

Please find the attachments for your reference.

Sep 30, 2021

Updated by abr876 I am getting the below message from bajaj, which is actually i never show intrest.
bajaj forcefully withdraw amount from my bank. i have taken flexi loan and sign it for only.
but bajaj is cheating customers and doing theft from customers account with out concern.

Dear Customer, Thank you for giving consent for purchasing Wallet Care Plan. We will be debiting Rs.999 from your registered bank account within 2 days.Please keep your account funded., Regards, Bajaj Finance Ltd. T&C