Bajaj Finserv — wrong email leading to loss of cibil score - loan account no:454dpf53123054

Dear bajaj finserv,

I have been writing this for quite some time now.

You are sending emails (Regarding loan account no:454dpf[protected] to the wrong person.

I do not have any loans from bajaj finserv.

Please contact the correct person and change your customers email in your contacts.

Due to this there is a marked reduction in my cbil score.

Requesting you to immediately correct my cbil scores.

Regards,
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Bajaj Finserv customer support has been notified about the posted complaint.
Feb 16, 2018
Feroze Dhahir's response
EMI card amount will be extend
My loans always perfectly due to the date
Why u will be minus amount with my emi card .
Renew my emi card with extend amount
I am also regular products purchased and my loan amount due to date I am also paid
Request to my emi extend amount
Complaint comments 

Comments

Dear sir maine 5. 6 mahine pehle apna ragisterd Mobile no change kar ne ke liye mail bheji thi jiska abhi tak koi jawab nahi aaya kirpya maira mobile jiska no h [protected] tha isko change karke [protected] karna h maira Expedia id no 31373308 h pl jaldi change kar do thanks
I have purchased a 'Samsung J7 pro' mobile through Bajaj finance.
As i got unexpected charge of Rs. 2400/- for Mobile insurance.

The purchase details;

Loan account number: 414DPF48185573

Store:
Mobile point, Pazhavangadi, thiruvananthapuram,
Kerala, india.
EMI card amount will be extend
My loans always perfectly due to the date
Why u will be minus amount with my emi card .
Renew my emi card with extend amount
I am also regular products purchased and my loan amount due to date I am also paid
Request to my emi extend amount

Shaik.feroz dhahir
Mobile no: [protected]
I have not been using this account since years and have no pending tasks.
All my EMI loans have been closed. I keep receiving emails and communication from Finserv for offers which I am not looking for
Please close my account since I am not interested in continuing

Customer Id : 6073413

I want complete deactivation of the account
Sir,
I am not able to sign in or login, i did not get otp for login.
Phone No. :[protected]

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