[Resolved]  Bajaj Finserv — Wrong updated bank account details

Address:Pune, Maharashtra

Dear Sir I had taken a tab on bajaj finserv a/c no. 4020CD01897304 EMI card no. [protected] I had given my A/C name :- SUNITA RAVINDRA DALAVE & my a/c no o[censored]nion bank bearing no [protected] for ECS. I had always maintained balance in this account. But right from the beginning you had called and said that insufficient balance is ther in my account. I had given my bank statement also to the person coming to receive installment from me showing him sufficient balance in my account on the day of ECS. Lately, I came to know that union bank has locked my account. When I enquired with the bankers, I was shocked to note that my initial installment of ECS in 2014 was deducted from some other account and since insufficient balance was there in his account, I was told that I have insuffiecient balance in my account. I have been charged with defaulter payment for no mistake of mine. Secondly, since some installment have gone from somebody's else's account, Union bank has locked my account. In the first place, how come my installment was deducted from somebody's else's account ? Dont you have any system to verify the acount ? I had given cancelled cheque of my account... how come you did not verify my account no ?: It appears that in your account, my bank account no is entered wrongly.. kindly give me scanned copy of my form immediately. Secondly, if its the bankers mistake, Kindly write to them about the same because for no reason or fault of mine, I have been charged for default payment by you and also for no fault of mine I am treated as a defaulter. I had bought the TAB on bajaj card. Are my details in your bajaj card account also wrong ? And for this ECS return, my Bajaj card was also revoked permanently. Is it my fault ? but mentioned wrong bank account details, so give me scan copy of bank account documents details and also check ecs card details which documents updated for my account... The account no from which you have deducted the first instalment on 5/04/2014 is [protected] which is not my account. And then since balance was not in this account which belongs to some third person, you are saying that I am a defaulter and charging me with ECS defaut charges of 350 per month. Attaching a scanned cancelled cheque for you to understand my bank account no. Similar cancelled cheque of the same bank was given by me when I purchased the TAB from Vijay Sales, Hadapsar on 26th february 2014. Thanks and Regards Sunita Dalave.
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Aug 7, 2021
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
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Comments

Dear Madam.

Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your complaint. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending

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