Vijay Sales Customer Care
Vijay Sales
Customer satisfaction rating: 1%
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315
COMPLAINTS

Vijay Sales Customer Care

Vijay Sales

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Address
1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near NSE Ground & Aarey Milk Colony

Customer Care Phone Numbers and Contacts


Additional info
Online Queries
+91 22 6171 1071

Customer Care
Mumbai +91 22 6622 7722
Pune +91 20 6720 1000
Ahmedabad +91 79 6604 3333
Surat +91 26 1671 2222
Delhi +91 11 6666 0100

Customer satisfaction rating
1%
Complaints
315
Pending
0
Resolved
4
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Vijay Sales Customer Care related pictures (37)

Vijay Sales Complaints & Reviews

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Vijay Sales — Store number is off and customer care is not able to help: refrigerator not delivered and

 anuraag_oo7 on Sep 27, 2016
I have negotiated and agreed for godrej refrigerator from vijay slaes vashi store for rupees 15000 but at the time for payment they started saying that i need to pay more as price has increased and they missed to update the prices.

They keep on saying the same and finally i end up paying 500 rupees extra however they were demanding 1200 rupees extra from the agreed amount.
This behavior of m/s vijay sales is very bad and i found my self cheated by such big store.

Even after 2 days of making the payment their is no intimation for delivery. And on calling the customer...
Complaint comments  Read comments Complaint category Refrigerators

Vijay Sales — Wasking machine - Rat mesh

 Yogesh Sondkar on Sep 26, 2016
Hi Team,

I am totally disappointed by the Service provided from your end .
I have purchased new Front end washing machine . Order No. 192-PSR09-16SO 157 From Vijay sales, Pune Satara Road Branch.
The Rat mat which fits at the bottom of the machine was of wrong size. Your Representative informed that he will bring the right size within 2 days.
After 2 days another person from your service section came and informed that it has to be provided from Vijay sales only.
Hence visited VIJAY Sales, informed them ..They promised me that it will provided within 1...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — False Promises & Cheating

 Suhasini Dighe on Sep 21, 2016
I bought Samsung fully automatic washing machine from Vijay Sales, Sector 29, Gurgaon. They promised a 'Washing Kit' inside the machine but nothing was there when we opened it. Moreover, when we contacted customer care no, they said Samsung will provide it. When we contacted Samsung people, they told that its responsibility of Vijay Sales. When we again tried to contact Vijay Sales, the contact no. only rings up, nobody picks it up. When two calls from Vijay Sales executives approached us for ensuring the machine delivery, we told them about our issue but nothing happened thereafter. Moreover, I...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — Worst response

 jayshree thakur on Sep 20, 2016
ITS REALLY WORST
i ordered for an apple mac book pro at vijay sales in hub mall goregaon. they promised me the delivery after four days. then again two days.
now again when i contacted them, they said it will take 7 days more. i have already done my whole payment. now no onje properly responded.
even now i say, dont ever go in that store. you will loose your money, time and energy as well.
worst vijay sales ever...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Vijay Sales — 1.5 ton window ac condenser leakage in one month from the date of purchase

 Vikram_Kashyap on Sep 19, 2016
We buy 1.5 ton window ac from vijay sales dwarka sector 7 delhi, on 28-jul-16.
That ac has stopped cooling due to condenser leakage, we submit the complaint at vijay sales on 30-aug-16, vijay sales engineer visited us on 02-sep-16 and failed to repair the ac, our ac unrepaired till today 19-sep-16, vijay sales customer care has stopped responding our phones. Please help us to repair our ac immediately.

Vikram kashyap
9582212335...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Vijay Sales — No resolution even after year from vijay sales

 Shrikant D Pawar on Sep 17, 2016
Shrikant D Pawar

Sep 17, 2016
No resolution even after year from vijay sales
Pasting the email communication which i did with customer care.. apart from that did several phone calls also but no proper resolution were provided.. started documenting these things just beacause i should have documentary proof.

Have removed my contact details from this..

email id : shrikant.pawar8509@gmail.com

First mail ware marked to them on 23rd july 2016 prior to that i was doing follow ups on phone since october 2015.

All...
Complaint comments  Read comments Complaint category TVs

Vijay Sales — Vacuum Cleaner given at Service Station for repairing

 Abspl on Sep 15, 2016
Hi,
I had given our company vaccum Cleaner for repairing to World Plus Services on 01.09.2016, earlier they told that there was a motor fault but after replacing motor now they told there was a fault in mother board and we had purchase material from thane vijay sales on 08.11.2015 and which was under warrenty but now Mr. Tarik Shaikh and Imran Shaikh are not contacting me and not giving me the clear cut explaination that when they are going to give me vaccum cleaner back after repairing.

Could you please look into this issue and resolve on priority.

Regards,...
Complaint comments  Read comments Complaint category Appliances

Vijay Sales — Videocon TV is not working,no display only audio

 mayureshsarnobat on Sep 15, 2016
We have'ed purched Videocon TV from Vijay sales branch Mumbai Goregoan west on 15/09/2015 3 years warranty. Within a year we had faced twice same problem on TV No display only audio is working.On 25/07/2016 we had recieved TV set and again within a month i.e 28/08/2016 same problem is occuring no display only audio, again we had registered a complain to vijay sales on 01/09/2016 and they told your problem will solve within two days but the engineer came on 10/09/2016 and took our TV set to service centre and recieved our set on 14/09/2016 but TV set recieved without repair i.e No display only audio.We...
Complaint comments  Read comments [3]Complaint category TVs

Vijay Sales — Denayal of sale of Model VISE VM32H601 at Panvel Showroom

 rvgore on Sep 10, 2016
Today at 13.00 noon I have showed willingness to purchase a TV Model No. VISE VM 32H601 chasis No, VM32H601 16060069.
Exchange Details 134048.As they have not made arrangement for prompt delivery of the said model. I have shown my willingness for self delivery. The booking slip was made and they agreed to reduce the cost of earlier TV but they have insisted to pay in full . I requested them to send their person along with me to take delivery of earlier tv but they denied to sale of this said model. It definetly damages your reputation. Such bad treatment to a regular customer like me is not...
Complaint comments  Read comments [1]Complaint category TVs

Vijay Sales — Wrong details provided by sales team to sale thier product

 shakti_tata on Sep 10, 2016
On 21 Aug'16 I have purchased one Videocon LED from Faridabad that time it has confirmed by Sales team that D2H Platinum HD Pack worth Rs. 650/- free for one year but after installation of LED I got a massage for only 6 Months. In spite of continuous follow up by mails I am not getting any response from their end.
Hence I am thinking that they are cheating with customers to sale their product....
Complaint comments  Read comments Complaint category TVs

Vijay Sales — Instrolling Problem

 Patel373737 on Sep 7, 2016
I purchased VISE LED UHD VKT43U5014k ultra television on 31 Aug 2016. But Not in-strolled yet day so how can help you.
I inform 4th time sales manager (09033000745) Vijay Sales purchase centre (Alkapuri Branch, Vadodara(guj) ) But rong commitment every time me.
So i tired and i hope next time im not purchase any Ele Good in Vijay Sales.
I listing Vijay Sales big name in Gujarat market ya right But Service not good only big name i think.
Name :- Ashok Patel
M. 9824002800
Purchase Bill no :-261-VAK08-16SDN 381
Code :- 261160010693...
Complaint comments  Read comments [1]Complaint category TVs

Vijay Sales — Purchased hp laptop having so many problems

 Sarika Ghadavle on Sep 5, 2016
My self sarika suresh ghadavle staying at seawoods navi mumbai. I have purchased 1 laptop (Model no. Hp laptop 15ay020tu & product number: w6t34pa serial number: cnd6197pbr) from the nearest shop m/s. Vijay sales (Gr. Flr, hilton centtre, plot no. 66, sector 11, cbd belapur, navi mumbai - 400614 & contact no. 022-27574578) on dtd. 11.07.2016 & the amount of rs. 35, 600/-.

Same day at night, i had checked my laptop & saw there are some scratches on the corner of the laptop. It is literally look alike as second hand or display peace. The laptop bag is also looking like used. Next day...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Vijay Sales — Regarding Airtel DTH conection request

 kunal.a.bhosale on Sep 3, 2016
Sir,
i bought Samsung LED K5570 TV on 15th Aug 2016 from Kalyan branch as per detail told by seller t TV has been inbuilt set up box the of airtel and 2 month subscription and installation free but yet today i have not get any airtel DTH service to me since 15 days i am waiting for it. Customer care no. doesn't respond to my number please fulfill commitment from service provider....
Complaint comments  Read comments [1]Complaint category TVs

Vijay Sales — Regarding haier washing machine

 Amol Kharare on Sep 2, 2016
Sir i complaint of washing machine ...after2 weeks the person came to check...he ckeck n told me u hav to pay 230rs for service charge...i paid...i told to giv him receit but he told i wil msg u in whts app...nw 20 days past til nw i nt even get a call frm vijay sales chinchwad, , ...one cal came again can i come to check ur machine .i told one person already check the machine... they dont hav the information tht who came n check the machine ...wht the heck service is going on .i mad waiting for a call but the person told me i will confirm it ...till nw im waiting plzzzzzzzzzzzz check otherwise...
Complaint comments  Read comments Complaint category Washing Machines

Vijay Sales — Non functioning of OTG

 Dr ÓP YADAVA on Sep 2, 2016
We have purchased an OTG from Vijay Sales Pimpri, Pune, Morphy Richards make, 24 RSS, Serial No.C061 OT19081100271 which is not functioning.We have informed in person Vijay Sales at Pimpri and requested for needful.Their
Secret code No.6361 refers.However, over ten days have elapsed since then but there is NO ACTION on our request/ complaint, reason being unknown.

This may please be looked into immediately.
Dr.O.P.YADAVA
RH 4 kunalpuram, Phugewadi
Pune Mumbai Road, Opposite Atlas Copco
Pune.411012...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Vijay Sales — Electrolux split unit with no after sale service

 Champa Ramchandani on Sep 1, 2016
Electrolux split unit bought fm Pune station Road Br in Feb 16 Electrolux sevice refused to check the installation and to provide any future service as the installation was done by a third party. The reason being the Electrolux technicians were to fix the outdoor unit right outside the window and refused to install the same slightly away as per society's requirement . They were not ready to lift the unit from ground level to merely 10 feet as the house is on 1st floor. Now since the ac giving some trouble; Electrolux refuses to pay visit despite my repeated requests to the store manager....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Vijay Sales — Non Corporation for getting services from Videocon

 Rajiv Saluja on Sep 1, 2016
Sir/mam,

We have purchased VIDECON FRIDGE on 10 may 2016(Serial number DRG004, model number :VPP60ZPS) from vijay sales(Rajouri Garden) . As we were assured by VIJAYSALES sales person that VIDEOCON give very prompt services only then we decided to purchase the above brand fridge .

On 23th August, the refrigerator was started on and off intermittently .We swiched off it and called Videocon customercare . We received a message with ref no. DEL2308160539 on 23/8/2016 at 6:59 pm .Next day MR Naresh from Videocon came and informed us that an electric part needs to be...
Complaint comments  Read comments [5]Complaint category Refrigerators

Vijay Sales — Duplicate Bill

 Shindevishakha on Sep 1, 2016
Dear Team,

I had reaching almost all the no.s that are flashing on your website though unable to reach any of the same.

I had purchased Sony C5 from Vijay Sales in Dec 2015 and its still in warrantee, Kalyan outlet i have lost the original copy of the bill, and now I am facing some issues with the cell. Can you check whether i can get the duplicate of the bill as the sony center is not taking my mobile for further repairing etc.

Request you to please help. You may call me at 9870123237 as well.

Rgds,
Vishakha S...
Complaint comments  Read comments Complaint category Mobile Handsets

Vijay Sales — Refrigerator dent

 irshad mulla on Aug 31, 2016
I bought a refrigerator @ opera house branch they told me i will be getting a brand new fridge but what i received was a fridge with a dent on it i called several times first they kept me on long hold later they told me they will inform about changing it with a new one tomorrow the next day i didnt receive a call so when i called i was told servers are not working will inform you later i didnt receive a call in the evening too so i called them then they informed me it will be changed in 1 or 2 days but no specific date was given for the same.still waiting for the new fridge to come...
Complaint comments  Read comments [1]Complaint category Refrigerators

Vijay Sales — Washing machine

 Nish2514 on Aug 30, 2016
We are extremely dissapointed by your services. We purchased a whirlpool machine on 2-3rs june from vijay sales in pimple saudagar pune and have done multiple complaints about it as it seems to be a faulty piece. There is a shrieking noise that comes when we switch it on and that is not always, but when it comes it even the neighbours peep to see what went wrong.Mr Amol from whirlpool customer support has even witnessed it once and changed some part even then the issue has not been resolved. Many customer reps have come n gone but unable to resolve as it doesnt happen when they come. We have the...
Complaint comments  Read comments Complaint category Washing Machines

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