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Vijay Sales Customer Care

Vijay Sales

1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:+91 22 6171 3333
 +91 22 6622 7722
 +91 22 6171 1071

For Online Queries

Phone : +91 22 6171 1071
Email id :  ecustomercare@vijaysales.com

Customer Care

Vijay Sales Customer Care Mumbai  

Phone : +91 22 6622 7722
Email id : vscaremumbai@vijaysales.com

Vijay Sales Customer Care Pune

Phone : +91 20 6720 1000
Email id : vscarepune@vijaysales.com

Vijay Sales Customer Care Ahmedabad

Phone : +91 79 6604 3333
Email id : vscareahmedabad@vijaysales.com

Vijay Sales Customer Care Surat  

Phone : +91 26 1671 2222
Email id : vscaresurat@vijaysales.com
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Vijay Sales Complaints & Reviews

Vijay Sales - Dell laptop warranty

User
 ank1777 on Nov 25, 2014
I purchased the dell laptop from vijay sales (faridabad crown plaza) on 17/04/2014 bill copy attached. After 7 month there is some problem in my dell laptop than i call dell customer care than i surprised to hear that from your side no communication is done with dell regarding my dell laptop warranty in dell they having the warranty till jan. 2015 but it having the warranty till april 2015.

Dell customer said to me that Vijay sales have to sent the mail to dell regarding the extension of the warranty from the bill purchased date. 2 times i gone to your faridabad store and met Mr....
Complaint comments Read comments Complaint category Laptops / Notebooks

Vijay Sales - Non Compliance In providing Service

User
 ranjan171089 on Nov 9, 2014
Dear Sir, I am Ranjan.I have Buyed a LG Fridge from Vijay Sales last Year.I have registered for the service due to some technical problems in the refrigerator but still now no one has come.I am getting message that kindly revert your feeedback for the service you have got.What the hell is this if i have not got the service than how can i give the feedback.For your refrence the following below are the details : Contact No : 8108730259/7798668616 Buyed From : VIjay Sales, Ulhasnagar- Maharashtra Service Request :RNA1410300055449(Earlier after which i again called for the service) Kindly let...
Complaint comments Read comments Complaint category Refrigerators

Vijay Sales - not receiving my call

User
 vipul29041987 on Nov 7, 2014
I glade to inform you that I had purchase new micro max led dated 29.10.2014 and they told that we install your led in 1 week today dater 7.11.2014 I call in vi jay sales 8980010285 1st time receive my call but no one answered me and than not receiving any call I try 4 to 5 time but no answerd from your side so please do the need ful for that......
Complaint comments Read comments Complaint category TVs

Vijay Sales - delivery of damaged washing machine

User
 dipakb on Nov 6, 2014
I had purchased LG washing machine from Vijay sales Pimpri godown, Following are the details V:No 222-PBG11-14SI26 Order No: 195-PCH11-14SOT17 Item Name: LG WM T7222PFFC DATE 02.11.2014 I got the delivery on very next day and the LG service engineer was also came on the 04.11.2014. When box was opened then it was observed that, machine was badly damaged from backside (photo attached) . I called Vijay Service Pimpri office for the replacement.I was very happy to here that machine will get replaced on the same day. sequence of event for the disappointment from Vijay Sales and their...
Complaint comments Read comments Complaint category Washing Machines

Vijay Sales - Defective Vacuum Cleaner!

User
 Nishant RanJan on Nov 6, 2014
Good Afternoon, I had purchased a Eureka Forbes Vacuum Cleaner ( Trendy Steel ) on the 20th of October from Vijay Sales, Shop No.B1/679 Janakpuri, Block AB, New Delhi, Delhi 110058, Phone : 011 6666 0777. The Particular product was defective when we opened it. We tried calling all possible numbers available of Vijay sales on the web and it is on 4th November the Eureka Forbes technician visited our place to declare that the piece had a manufacturing defect and you should consult the dealer you bought it from. We again tried calling Vijay Sales but nobody answers their phone so we visited...
Complaint comments Read comments Complaint category Electronics & Appliances

Vijay Sales - Non Delivery of LG AC LSA3SP3M (3 Star) 1T SPL - SET - Voucher No. 110-SCZ10-14SOA 972 and Code No. 110140002871

User
 mudit.bothra@gmail.com on Nov 6, 2014
Sandeep Bothra FLat 902, Span Heights, Off 150 Feet Road, Bhayander West, Thane - 401101 To Vijay Sales Santacruz Branch Prime Center, 18, S.V.Road, Santacruz West Mumbai Dear Sir/ Madam [Reference: order number /Voucher No. 110-SCZ10-14SOA 972 and Code No. 110140002871] On 24.10.2014 I placed the above order with you for LG AC LSA3SP3M (3 Star) 1T SPL - SET, for which I paid in advance. The LC AC has still not been delivered. Under the Sale of Goods Act 1979 you are required to deliver the LG AC LSA3SP3M (3 Star) 1T SPL - SET to me within a reasonable time mentioned...
Complaint comments Read comments Complaint category Electronics & Appliances

Vijay Sales - fraud product service

User
 hiswe on Nov 5, 2014
Dear sir, My name is Amit Shetty . I want to complaint against electronic Vijay sales shop who has cheated me with my laptop . I don't have any knowledge about computer so I went to these shop trusting them but, one of the sale person cheated me with laptop, this guys has not given me any accessories items with laptop, he cheated me with charging extra amount and he has not installed any programs in my pc, now I am facing problem with document uploading, I came to known about this betray when my other friends brought this computer and they have received same pc without any problem please help...
Complaint comments Read comments Complaint category Laptops / Notebooks

Vijay Sales - installation of videocon television

User
 rajesh_dalal on Oct 29, 2014
i purchased tv from vijay sales belapur br. on 23/10/2014.. and they promptly delevered on 2nd day 24/10/14. but for installation no call from them till 30/10/2014.. and after six days still installation is still painding.. sorry to say vijay sales service is very poor.. and next time i never purchased anything from vijay sales.. i called also your customer service care two three times but i don't get any possitive responce from your side.. hopefully you taking the matter on priority and install tv and dish early as possible. Rajesh Dalal 9820790969 tax invoice no. 173-blp10-14siaa0 70 d4...
Complaint comments Read comments Complaint category TVs

Vijay Sales - product not deliver yet

User
 thakor.alkesh on Oct 21, 2014
Dear Sir I am Alkesh Thakor from ahmedabad. I have bought LG Refrigrator from your ashram road outlet on 18.10.2014 saturday..executive Mr.Dhwanit has given me delivery time 2pm to 9pm on 21.10.2014. today i have called so many times on the number given by Mr.Dhwanit 66042000 but not getting concrete reply..they told that they will delivered the product today but not done it. i have never seen such poor service and the way people are treating customer after sales.. i have already purchased so many fmcg from your outlet but now this will be my last experience. what should i.understand...
Complaint comments Read comments Complaint category Refrigerators

Vijay Sales - Installation not done

User
 Sunny paji on Oct 20, 2014
I have purchase 40inch videcon led tv and philips home theater from Vijay Sales (pune station branch ) Delivery was done on time but Installation things is pending, which make me to say that Vijay Sales After services is very bad .Please do the needful and resolve my problem as soon as possible my name -Satvinder Singh Mobile no :- 9960864447 City :- Pune - 411006...
Complaint comments Read comments Complaint category Health & Beauty

Vijay Sales - Defective handset received of Sony Xperia M2.Purchased from vijay sales(mira road)

User
 Dip27790 on Oct 17, 2014
I have purchased Xperia M2 Dated 9-Oct'12 and have done complaint regarding hardware issues to Vijay Sales. But as per them, they will not replace the mobile once the mobile sold.Also i went to Sony Customer service and got DOA(Dead on Arrival) certificate, even after that none of them is taking initiative to replace a new handset. DOA no.-D114101106680 All the procedure have been done by self, But at least i can expect some follow up from Vijay Sales With Sony regarding my Cell phone as am their customer.. What is the role of Vijay sales once the product is sold?? Its better to purchase...
Complaint comments Read comments Complaint category Mobile Handsets

Vijay Sales - laptop warrenty

User
 parag panchal on Sep 21, 2014
Dear Sod, I had purchase lenovo laptop on 15/8/2014 Model no: Z50 with a scheme of warranty of 1+2 years free (2 years free extra warranty), but few days ago i had received email from lenevo that your warranty is not valid or extended for two years. Please note that is was purchase on with in the period of scheme and registered on same day. For your reference i have attached screen shot for the same which has take on same day. Appreciate your quick response Thanks and Regards. Parag G Panchal 09824159897...
Complaint comments Read comments Complaint category Airlines

Vijay Sales - led tv of samsung not working properly only in 8 months.

User
 Karan Ahirwar on Sep 12, 2014
my samsung led tv is not working properly, as it gets on-off automatically 5-6 time if its appears once. so please come and resolve my problem, its 32" inch led tv as model no. UA32F4500 BUYED ON 26-12-13 . before 1 months it apears only for 1 time and now before a week it appears 6-7 times in a day and now its not working properly....
Complaint comments Read comments Complaint category TVs

Vijay Sales - not good service provider for videocon washing machine

User
 dilip dinkar chavan on Aug 30, 2014
Dear Sir, Videocon washing machine is not working, however Vijay Sales is not taking our complaint seriously... Videocon engineers have replace each & every part of the Machine in one & half year... only metal body is there... now machine is making lot of noise ... my mother has blood pressure problem age 61yrs... and washing machine is making noise like band... My mother is planning to approach consumer court. She is ex-government official If U have facility to upload video I can upload video for ur reference... in Vijay sales am coordinating with Mr. Mukesh ghatkopar branch......
Complaint comments Read comments [1] Complaint category Washing Machines

Vijay Sales - Leakage in inner tank water heater

User
 MH23 on Aug 29, 2014
We have purchased Vijay Water Heater (25 litres) on 24.07.2013. Now facing the problem of leakage in Inner Tank, for that I have complained on toll free no on 16.07.2014, Your representative visited and ascertained the complaint on 19.07.2014 and told that the tank will be replaced with in 3 days. But despite my repeated phone calls nobody turned to my home till date. Kindly look in to the matter and arrange for replacing the tank.


Regards

S.JAYA RAO,
#4J Anand Heights,
Near Prabhas College,
Kedareswarapeta, Vijayawada
Phone 7382465364...
Complaint comments Read comments Complaint category Water Heaters & Geysers

Vijay Sales - Vijaya water heater complaint at kakinada

User
 C.Thoyaj on Aug 26, 2014
Respected Sir,

I C.Thoyaj given complaint On 09.08.2014 and the complaint no. 5341 against Vijay Water Heater.We are once again remind the complaint on 18.08.2014 and also remind the same on 23.08.2014.and also we requested Mr.Naidu (Vizag branch service center ) and also requested Mr.Sambashiva Rao (Hyderabad, Contact No. 9394303480) to arrange technician to solve the problem.
But so far nobody attended to solve the problem.

We request you to kindly arrange technician to solve the problem

Hence Kindly treat it as most urgent and do the needful.
Complaint comments Read comments Complaint category Electronics & Appliances

Vijay Sales - Vijaya water heater

User
 C.Thoyaj on Aug 23, 2014
Respected Sir,

I C.Thoyaj given complaint On 09.08.2014 and the complaint no. 5341 against Vijay Water Heater.We are once again remind the complaint on 18.08.2014 and also remind the same on 23.08.2014.but so far your technician not attended to solve the problem.
Since last few years we are using Vijay Products and also given best services to us. In recently your services are not good.
We request you to kindly arrange good technician to solve the problem

Hence Kindly treat it as most urgent and do the needful.

Thanks and Regards
Complaint comments Read comments Complaint category Electronics & Appliances

Vijay Sales - Complaint against Dent in Refrigerator

User
 Pankaj Ekta Anand on Aug 20, 2014
I want to inform u that I purchased Samsung refrigrator Model no. RT47H5679SL Dt. 11/05/14 From Vijay Sales, Model Town, Delhi.There was dent on Front door when it was delivered Telephonic complaint was lodged to Vijay Sales on the same day. As three months have passed and in spite of my several visits to the dealer, no action till date have been taken .
The Old Manager of Vijay sales Mr Deepak Bhagat was committed that he will change the fridge. After few days he transferred to the another branch. The Floor Manger Mr Narender also committed the same. But now no body listen.
Floor...
Complaint comments Read comments Complaint category Refrigerators

Vijay Sales - Mouse complaint.

User
 manoj sure on Aug 10, 2014
I had purchased a mouse on (27/11/2013) from vijay sales which is held in kalyan at bindu towers, now its not working which is in warranty period, now when i went to the store they totally ignore of giving service, they told me to go at vikhroli for the service, and it is not possible for me, if vijay sales can't give the service than they are selling the products of other company. I need to solve it ASAP. serial# PR0765 logitech wireless mini mouse M187 BLACK Rate:1095 My mail-id: manoj.sure945@gmail.com mob# 8879626446/8080862333...
Complaint comments Read comments Complaint category Computers & Accessories

Vijay Sales - Customer Service and Late Delivery

User
 SwatiBucha on Aug 4, 2014
Atrocious Customer Service This is to inform you that i ordered an AC from the Preet Vihar Branch and we received a dented unit. This unit has not been replaced up till now. I have made hundred calls and the person Yogender talked rudely with me and my mom. Moreover, he banged the phone without resolving the issue. We have not received the AC as yet. It has been an awful experience shopping with Vijay sales and this is for sure that i am not going to shop anymore from Vijay Sales. As of now replace the unit today it self else i'll lodge a complaint against you people in the Consumer...
Complaint comments Read comments Complaint category Electronics & Appliances

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