Vijay Sales Customer Care

Vijay Sales Customer Care

Vijay Sales

1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near NSE Ground & Aarey Milk Colony

Customer Care Phone Numbers and Contacts

Phone:
+91 22 6171 1071
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+91 22 6171 3333
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+91 22 6622 7722
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Online Queries
+91 22 6171 1071

Customer Care
Mumbai +91 22 6622 7722
Pune +91 20 6720 1000
Ahmedabad +91 79 6604 3333
Surat +91 26 1671 2222
Delhi +91 11 6666 0100
Satisfactory Rating
2%
Complaints
200
Responses
0
Resolved
4
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Vijay Sales related photos (21)

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Vijay Sales Customer Care related pictures (21)

Vijay Sales Complaints & Reviews

Vijay Sales — After billing not providing the offer

 Mudit Bahuguna on Feb 3, 2016
Hi,

I am Mudit 903312121, Today i bought a hp laptop from vijay sales pitampura branch.where when i was quering about a product the salesman told me to give a 15 product kit with the laptop if i buy a laptop i.e of rs 34990.but after the billing they refused to provide me the offer benefits.i strictly told them i will complaint about this on internet but they said do watever you want to do.this will never get resolved and it will always be on the communication level no output will come.My question is why the salesman introduce me that offer if he cant provide me that.
Complaint comments  Read comments Complaint category Laptops / Notebooks

Vijay Sales — Very poor service at ghatkopar west vijay sales branch

 Siddhesh Mhaprolkar on Jan 28, 2016
Its been noticed thrice I visited this store, in this year before 26th Jan, on 26th Jan and 28th Jan.
All the visit I found many executive are there to attended customers, but all are less interested to attended customers. I have to ask for the help, even after that I have to wait for 10 minutes for help in empty store.

On 26th Jan, I was the first customer who entered in the store. Unfortunately there was electricity issue, than too due to an emergency reason I buy new laptop. But other formalities couldn't make out due to electricity issue. They suggest me to re visit after...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Vijay Sales — Processing fee

 Alex B F on Jan 17, 2016
I visited your Mira Bhayandar store today dt. 17.01.16 to buy a smartphone, I selected an HTC smartphone for Rs 32750 /-, I approached the Bajaj Finserv customer for finance and was told an processing fee of Rs 999 will be levied. I also hold Bajaj Finserv privilege card. The sad part was no staff from the store tried to convince Both{me as well as Bajaj finserv }. I being a regular customer felt left out. I have also complained to Bajaj Finserv Regarding the same. My intention is to bring it to your notice and we walk as a Happy customer every time. Regards Alexbf...
Complaint comments  Read comments Complaint category Mobile Handsets

Vijay Sales — Fraud sale - warranty not valid

 KritiGupta93 on Jan 12, 2016
I bought an iPhone 5C from Vijay Sales - Sector 18, Noida on 7th of March, 2015, there was a major hardware issue in my phone due to which my back camera was not focussing ! So, I went to Apple Care on 19 December, 2015, to my surprise they told me that the warranty on my cellphone had expired on 03.05.2015, I was shocked and wondered how was it possible. Apple care told me that the IEMI number was registered on 04.05.2014 for this handset and told me to contact the store I bought it from. I went to Vijay Sales, it has been almost a month and nothing has been done about it. I am suffering, Apple...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Vijay Sales Infinity Mall Andheri West — Tv purchase not to the quality

 zoeb m b on Jan 7, 2016
Vise tv bounght, complained on customer care no, technichan visited after 3 calls, technican advise- tv ok but the output of the sound is low due to its manufacturing feature- went to vijay sales to the salesman purchased from 3 sales team started talking rudely and didn't accept the quality of the product. On hand told us to go where ever we want to go and complain we are not scared of any forum....
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — Dell inspiron 5558 i5 laptop

 rahulkuv30 on Jan 4, 2016
Every time i start my laptop it takes around 10-15 mins to start. It's Configurations are i5 5th Generation, 8gb RAM, 1 TB HDD, 3 GB Graphics. It costed me above 55 k and that's wat i get...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Vijay Sales — Visa led

 ankitshah87 on Dec 28, 2015
I purchase led tv of visa brand. I cimplain about led that led automaically on some time. They told me technicial will come. But after 4 days technicial not come. This is service of vijay sales chandkheda brnch.really really phathatic service. What i do ...you reply... and i never suggest any one purchse your product....
Complaint comments  Read comments [1]Complaint category TVs

Vijay Sales — False charges and harassment by dealer

 karan.p986 on Dec 5, 2015
I am user of bluestar ac 1.5 ton
My ac works fine till now...
But i have been told by my dealer that if i don`t pay false charges of dealer they will tell bluestar and bluestar will not provide me service.

Invoice name:karan patdiwala

Indoor unit no: 15a18116
Outdoor unit no: 15a17608

Vijay sales dev arc mall ahmedabad gujarat
No:66040000...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — New mobile defective and not refunding the payment

 milz on Dec 5, 2015
I bought new Xperia M5 from Vijay Sales Borivali West Shahstri Nagar Branch on 28th Nov 2015. and noticed next day that the mobile is faulty. After 3 days of follow with sony centre they gave letter to change the mobile. I took same model again and the other piece also was faulty. Now as i am not satisfied with service i am asking to refund the payment and they are insisting to buy other brand which i am not liking. They are not co-operating at all. How can i forcefully buy any mobile which i dont like which is worth 32200/- rupees. They are also telling that you have to buy of the same amount or...
Complaint comments  Read comments Complaint category Mobile Handsets

Vijay Sales — Damaged product supplied - ac outdoor unit

 kishor_knk on Nov 26, 2015
Hi Vijay Sales Admin Team, I had purchased Goodrej AC from Vijay sales Bhandup on Sunday 15th Nov 15, This unit was Delivered on 16th Nov 2015 . The Goodrej Engineer came for installation on 19th Nov 2015 and when opened the Box of Outdoor Unit and found that it was in damaged condition . I am trying to reach the Bhandup Vijay Sales but they are not responding to the call’s and even spoke to the Sales representative Amit Raut heard us but has not taken any action not suggested any thing what to do further ? These all things are leaving me frustrated, Please take some action before me initiation...
Complaint comments  Read comments [2]Complaint category Appliances

Vijay Sales — Poor service

 Rakaa on Nov 18, 2015
I bought Videocon LED on 10th Nov 2015, it was delivered on 13th Nov 2015 after back to back follow up, but still LED set up not happened, nobody responded from Vijay sales as well as Videocon, Very poor service i had ever seen by those company...whenever i tried on Vijay sales number 61715555 which i got by sales person Karan from Thane vijay sales but number is not working, I fed up to trying call vijay sales...
Complaint comments  Read comments [2]Complaint category TVs

Vijay Sales — Refrigerator buying on 7th promised to deliver on 11th still not delivered

 jitinmhatre on Nov 12, 2015
We are purchasedgodrej fridge from ghatkopar vijay sales branch at time of billing they assured us that delivery on 11th nov, 2015.on the same day we are waiting till 6p.m but no one call us we are trying to call the given number but it was continuiously engage after to many call i contact to customer care number but they told us there is no booking on my name it is very disgusting poor service after promising to deliver on 11th not a single call from company ....
Complaint comments  Read comments Complaint category Refrigerators

Vijay Sales — Faulty led sony smart led kdl 40w700c

 hiteshjpatel on Nov 9, 2015
i have purchased one SONY SMART LED KDL 40W 700C on 04/11/15 against
Delivery Note 164-MR11-155DN 131 DATED 04/11/15 got a delivery on evening your delivery boy was came and install the tv and take a signature from my wife, after half and hour i reach the home and on the TV i was shock there is crack inside the tv
i had immediately try to contact vijay sales on phone but it was continuously engage
next day i visited vijay sale i spoken to Mr. Anoop singh he says that person from sony will come and check the person visited our home and says who had open the tv, no one has...
Complaint comments  Read comments Complaint category TVs

Vijay Sales — While purchasing the 39 inch LED TV of vise adjusted discount of 5000 against my old TV but while delivering the LED ask me to Pay Rs. 3000/-

 salian suresh on Sep 29, 2015
My self Suresh salian have booked LED 39inches TV @ 26th September from Infinity Mall at Andheriat that time sales executive Mr.Daulat Salvi told me that he will give me discount of Rs. 5000/- against exchange of my old box TV 32 inches. I have agreed on the same. At the time of giving delivery to me on 28th September sales executive Mr.Daulat Salvi ask me to pay Rs.3000/-more. Else he will not give me delivery of the LED TV or else you can cancel your booking. They have make the falls promises to the customer at the time of booking the product and later on they recover the money from the customer....
Complaint comments  Read comments Complaint category TVs

Vijay Sales — Selling old manufactured mobile cellphones whose parts don't give performance

 Kamlesh Raut on Sep 19, 2015
Bought Panasonic Eluga, on 11th sept 2015, but whose manufacturing date is July 2014, although box packed the battery plays the important in the cell phone, all parts deteriorate inside the package, which the consumers don't know nor have been they told at the time of selling the goods. Personally had a bad experience about it, bought the above cell phone whose battery was dead, took home to know it had a speaker problem. which the service center will repair but not been replaced. so have to buy a new phone and get it repaired and then use...repairing time 20-25 days....
Complaint comments  Read comments Complaint category Mobile Handsets

Vijay Sales — Complaint regarding Amrit Aqua Eureka purifier

 Omveer Tomar on Sep 10, 2015
Myself, Omveer Tomar, I have purchased 2 Amrit Aqua purifier from Vijay Sales Delhi but it was not working. I called to contact person but they are not responding to me. It was Such a bad way to attend the customer. It is not working but they are not returning this products. Regards Omveer Tomar Mob: 09555604990 omveertomar333@gmail.com...
Complaint comments  Read comments Complaint category Employees

Vijay Sales — Delivery of product

 deepakbansode on Aug 16, 2015
I bought an godrej fridge & videocon led TV from vasai branch The sales person had promised me next day delivery of the product.i asked him are you sure you will deliver it as you promised me bcoz of my mother birthday and i need to gift her but they don't deliver the product, i called at vijay sales vasai branch but the staff of that branch Very poor telephonic customer service. unskilled for customer service. Careless of the issues being raised they just reply on phone but in back end no followup. The lady on phone for customer service is very poor in communication she dont know what is customer...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — Non lifting of exchange air conditioner

 Rameshwar Singh Thakur on Jul 23, 2015
I bought a window air conditioner vide invoice number 152-VMT07-15SI 90 dated 20/07/2015 from VSDIGI Korum Mall. The AC was delivered and installed on 22nd as promised So far so good. But the old AC in exchange has not been picked up till 23rd despite daily follow up. This has put us under house arrest. If it is not lifted today then we are going out and they you may not be able to lift it for weeks. Please take note. You need to streamline your process. Rameshwar Singh Thakur...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — Poor service after complaining about faulty product

 Chetan Sutar on Jul 22, 2015
I purchased videocon washing machine from Vijay sales, Pune station road. After 3 days they delivered faulty machine with few faults like drain motor problem.We didnt used it, as person who came for demo himself advised us to replace it. When we complained about it and asked for replacement they said we sent mail to company and waiting for there reply. its been week and still we didnt got any responce. when we tried calling them they didnt picked up. invoice number:191150001377 date: 13th july 2015...
Complaint comments  Read comments Complaint category Washing Machines

Vijay Sales — offer made was different than what was delivered

 Aparna S Jana Nair on Jul 7, 2015
It is very disappointing & very bad customer service when your salespeople have been given the target to be meet & sell product promising a lot of freebies (For me it was insurance) & when i went to get that activated i was told offer was unavailable??? Why???

I was informed i can get the necessary arrangement on the phone & get the insurance arranged within 15days of the product being sold to me.

Invoice code : 164150015192 dated 21st june 2015

What liars cust sales guys could be just to get sale???

I demand a compensation...
Complaint comments  Read comments Complaint category Mobile Handsets

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