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Vijay Sales Customer Care

Vijay Sales

1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

Phone:+91 22 6171 3333
 +91 22 6622 7722
 +91 22 6171 1071

For Online Queries

Phone : +91 22 6171 1071
Email id :  ecustomercare@vijaysales.com

Customer Care

Vijay Sales Customer Care Mumbai  

Phone : +91 22 6622 7722
Email id : vscaremumbai@vijaysales.com

Vijay Sales Customer Care Pune

Phone : +91 20 6720 1000
Email id : vscarepune@vijaysales.com

Vijay Sales Customer Care Ahmedabad

Phone : +91 79 6604 3333
Email id : vscareahmedabad@vijaysales.com

Vijay Sales Customer Care Surat  

Phone : +91 26 1671 2222
Email id : vscaresurat@vijaysales.com
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Vijay Sales Complaints & Reviews

Vijay Sales - False MRP Quoted(More than the company printed MRP)

User
 rohan1443 on Feb 28, 2015
Hi Team, I bought a refrigerator from Vijay Sales-Vikas Marg-New Delhi for Rs. 8900 for a fridge with an MRP they showed in their excel sheet to Rs. 9690. After I got the fridge delivered, I found the MRP sticker on the box which showed the MRP to be Rs. 9290. So Vijay Sales is duping its faithful customers by showing a false MRP more than the actual one(as of the manfacturer) and then offering a discounted final price. It was like a bolt from the blue when I figured out this mess they are making by playing such a false game.I was truly stunned. When i complained by calling the vijay sales...
Complaint comments Read comments Complaint category Refrigerators

Vijay Sales - Not Received cash back discount offer

User
 SHYAM JAUHARI on Feb 21, 2015
To, Vijay sales Ahmedabad Sub :-cash back discount offer Dear Sir/Madam I ( shyamjauhari) the customer of vijay sales which is located at C.G.Raod opp Havmor Restaurant Ahmedabad, I did purchased Samsung neo mobile from your store on dated 20 Oct 2014 bill no your .salesman informed me, on buying a mobile of Samsung neo you will get 10% discount from State bank of India & that money will be deposited in your account. Three months over but yet not received. When inquired they said there was no such scheme. May I know from your side the reality . And if there was no scheme then your...
Complaint comments Read comments Complaint category Electronics & Appliances

Vijay Sales - offer wrongfully committed by sale person for increase in his sales

User
 hiten rajgor on Feb 16, 2015
I purchased laptop from your goregan west branch from your sales person mr avinash.At the time of purchase i inquired about the offer availiable at that time and i also told him if any offer coming within 2 to 3 month i will purchased that time.but your sales person committed that if any offer coming within 6 month i will give you that offer. but now your sales person mr avinash is totally refused that he would not committed any promise like that. Herewith i request you that kindly give me the offer which is right now availiable on laptop beacause your sales person commited wrongfully thanking...
Complaint comments Read comments Complaint category Laptops / Notebooks

Vijay Sales - False Promise in exhibition to sell products

User
 pradsven on Jan 31, 2015
I had booked 3 ACs of LG from vijay sales exhibition in BKC on 3rd January 2015 and made fukll payment on 6th January 2015. I was assured in the exhibition that installation is free which was also conformed by the LG person manning the counter. though I was promised deliery by 15th of January, I got the delivery 0n 24th january. Now the ACs are lying in my house and the LG is not installing without paying installation charges and Vijay sales is not giving proper reply. This kind of false and bogus exhibition should not be allowed where customers are taken for a ride. I request that the ACs be...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Vijay Sales - Failure to install product in given time frame and extremely poor service.

User
 Joel Castanha on Jan 12, 2015
I purchased a Videocon LED DDb tv from vijay sales on the 4 th of January. I was promised delivery on the 5th which did happen. Then installation of the TV set Took place on the 6th and i was assured installation of the D2H will happen in a maximum of 3 days. I waited for 3 days but no one showed up. Then i called Vijay Sales on the 10th and they informed me that it being a Saturday it was difficult for installation to take place and assured it would happen on Monday. Today being Monday the 12th i called them up and I was told a request has been put up. Then i called them up again in the afternoon...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Vijay Sales - No customer support n service

User
 pratik_madhavi on Jan 11, 2015
Hi, As week ago I purchased a product of kaff company from vijay sales. We were not told that any executive will be reaching us for installing the product. As we were facing few problems in the product we contacted the customer support of kaff. They simply said that as the installation was not done by their executive the warranty has expired, we reported the same to vijay sales but they just said that they will get back to us. This is a very bad way of fooling the customer n strict action must be taken against them....
Complaint comments Read comments Complaint category Electronics & Appliances

Vijay Sales - television purchased from mega sale at BKC

User
 Xavier Dsouza on Jan 10, 2015
Hi we have purchased a videocon 4k and Philips sound bar and accessories we have done full payment at your outlet in ghatkopar on 7.1.15..now we are doing the follow up for same but there is no proper reply from delivery team nor the outlet customer service for delivery status..sales order no 115-ex01-155oa 1307...Code no 115150002046...kindly update is the status..Cell 9930883290...
Complaint comments Read comments Complaint category TVs

Vijay Sales - Defective Samsung galaxy note 3 neo white sold to me by vijay sales bhandup

User
 shibin sukumaran on Dec 28, 2014
I purchased Samsung galaxy note 3 neo n7500 from vijay sales in bhandup, LBS marg, Opp. asian paints on 27th Dec'14 for rs.23900.But within 1 hr the mobile started restarting by itself.This phone is not reading my sim card.It shows message "not registered in network" when i try to make a call.Also the screen freezes frequently.This was my first purchase from vijay sales and it turned out to be dissappointing.Vijay sales are selling defective product i think. vijay sales manager nitin told me that he will replace the mobile in 3 days time.Manager didnt had the guts to give it in writing that...
Complaint comments Read comments Complaint category Mobile Handsets

Vijay Sales - Raold Geyser Instalation

User
 Javed Naseer on Dec 16, 2014
I bought Racold Geysor from Vijaya Sale Lazpat Nagar Branch At that time the promised me to install that on sunday but he didnt come they he told me for monday and still he didnt come and now he is saying will come on tuesday but i am not getting any response from him. Please do needful and send service man to get installed. Pls take this on high priority. Javed Naseer Mo-9811455479...
Complaint comments Read comments Complaint category Water Heaters & Geysers

Vijay Sales - Laptop used for demo was sold!!

User
 Rajeshwari Guha on Dec 12, 2014
Dears, I bought this new HP laptop from Vijay Sales, Pune ( Station Rd) branch on 7th Jan 2014 (last Sunday)! To my horror I discovered yesterday that there are some 5 pictures taken in the month of Oct on different dates using the web cam that I found were saved in the folder. Now thankfully the pictures look to have been taken in the store itself! ( What I mean is those aren't pictures of anyone' home and then it would have meant 2nd sales) So, the fact that on Sunday these guys opened a fresh sealed box in front of me, doesn't mean that it's a fresh piece!! They had used the laptop for...
Complaint comments Read comments Complaint category Laptops / Notebooks

Vijay Sales - Dell laptop warranty

User
 ank1777 on Nov 25, 2014
I purchased the dell laptop from vijay sales (faridabad crown plaza) on 17/04/2014 bill copy attached. After 7 month there is some problem in my dell laptop than i call dell customer care than i surprised to hear that from your side no communication is done with dell regarding my dell laptop warranty in dell they having the warranty till jan. 2015 but it having the warranty till april 2015.

Dell customer said to me that Vijay sales have to sent the mail to dell regarding the extension of the warranty from the bill purchased date. 2 times i gone to your faridabad store and met Mr....
Complaint comments Read comments Complaint category Laptops / Notebooks

Vijay Sales - Genuine Screen guard

User
 jijo_joseph on Nov 18, 2014
I bought a Sony Xperia T2 Ultra Dual phone from Vijay Sales, Hadapsar, Pune on 18/07/2014. The salesman tried to convince me to buy a genuine screen guard, which had 6 months warranty. He made a mistake while sticking the screen guard, so it came out a little bit. Since it was little, I ignored it too. But later the screen guard started coming out from the side. This happened within 2 weeks from when I bought the phone. I went back to them since I was told I had warranty and they turned me down saying that we don't give warranty if it came out from the side. I had to go outside India for some work...
Complaint comments Read comments Complaint category Mobile Handsets

Vijay Sales - Non Compliance In providing Service

User
 ranjan171089 on Nov 9, 2014
Dear Sir, I am Ranjan.I have Buyed a LG Fridge from Vijay Sales last Year.I have registered for the service due to some technical problems in the refrigerator but still now no one has come.I am getting message that kindly revert your feeedback for the service you have got.What the hell is this if i have not got the service than how can i give the feedback.For your refrence the following below are the details : Contact No : 8108730259/7798668616 Buyed From : VIjay Sales, Ulhasnagar- Maharashtra Service Request :RNA1410300055449(Earlier after which i again called for the service) Kindly let...
Complaint comments Read comments Complaint category Refrigerators

Vijay Sales - not receiving my call

User
 vipul29041987 on Nov 7, 2014
I glade to inform you that I had purchase new micro max led dated 29.10.2014 and they told that we install your led in 1 week today dater 7.11.2014 I call in vi jay sales 8980010285 1st time receive my call but no one answered me and than not receiving any call I try 4 to 5 time but no answerd from your side so please do the need ful for that......
Complaint comments Read comments Complaint category TVs

Vijay Sales - delivery of damaged washing machine

User
 dipakb on Nov 6, 2014
I had purchased LG washing machine from Vijay sales Pimpri godown, Following are the details V:No 222-PBG11-14SI26 Order No: 195-PCH11-14SOT17 Item Name: LG WM T7222PFFC DATE 02.11.2014 I got the delivery on very next day and the LG service engineer was also came on the 04.11.2014. When box was opened then it was observed that, machine was badly damaged from backside (photo attached) . I called Vijay Service Pimpri office for the replacement.I was very happy to here that machine will get replaced on the same day. sequence of event for the disappointment from Vijay Sales and their...
Complaint comments Read comments Complaint category Washing Machines

Vijay Sales - Defective Vacuum Cleaner!

User
 Nishant RanJan on Nov 6, 2014
Good Afternoon, I had purchased a Eureka Forbes Vacuum Cleaner ( Trendy Steel ) on the 20th of October from Vijay Sales, Shop No.B1/679 Janakpuri, Block AB, New Delhi, Delhi 110058, Phone : 011 6666 0777. The Particular product was defective when we opened it. We tried calling all possible numbers available of Vijay sales on the web and it is on 4th November the Eureka Forbes technician visited our place to declare that the piece had a manufacturing defect and you should consult the dealer you bought it from. We again tried calling Vijay Sales but nobody answers their phone so we visited...
Complaint comments Read comments Complaint category Electronics & Appliances

Vijay Sales - Non Delivery of LG AC LSA3SP3M (3 Star) 1T SPL - SET - Voucher No. 110-SCZ10-14SOA 972 and Code No. 110140002871

User
 mudit.bothra@gmail.com on Nov 6, 2014
Sandeep Bothra FLat 902, Span Heights, Off 150 Feet Road, Bhayander West, Thane - 401101 To Vijay Sales Santacruz Branch Prime Center, 18, S.V.Road, Santacruz West Mumbai Dear Sir/ Madam [Reference: order number /Voucher No. 110-SCZ10-14SOA 972 and Code No. 110140002871] On 24.10.2014 I placed the above order with you for LG AC LSA3SP3M (3 Star) 1T SPL - SET, for which I paid in advance. The LC AC has still not been delivered. Under the Sale of Goods Act 1979 you are required to deliver the LG AC LSA3SP3M (3 Star) 1T SPL - SET to me within a reasonable time mentioned...
Complaint comments Read comments Complaint category Electronics & Appliances

Vijay Sales - fraud product service

User
 hiswe on Nov 5, 2014
Dear sir, My name is Amit Shetty . I want to complaint against electronic Vijay sales shop who has cheated me with my laptop . I don't have any knowledge about computer so I went to these shop trusting them but, one of the sale person cheated me with laptop, this guys has not given me any accessories items with laptop, he cheated me with charging extra amount and he has not installed any programs in my pc, now I am facing problem with document uploading, I came to known about this betray when my other friends brought this computer and they have received same pc without any problem please help...
Complaint comments Read comments Complaint category Laptops / Notebooks

Vijay Sales - installation of videocon television

User
 rajesh_dalal on Oct 29, 2014
i purchased tv from vijay sales belapur br. on 23/10/2014.. and they promptly delevered on 2nd day 24/10/14. but for installation no call from them till 30/10/2014.. and after six days still installation is still painding.. sorry to say vijay sales service is very poor.. and next time i never purchased anything from vijay sales.. i called also your customer service care two three times but i don't get any possitive responce from your side.. hopefully you taking the matter on priority and install tv and dish early as possible. Rajesh Dalal 9820790969 tax invoice no. 173-blp10-14siaa0 70 d4...
Complaint comments Read comments [2] Complaint category TVs

Vijay Sales - product not deliver yet

User
 thakor.alkesh on Oct 21, 2014
Dear Sir I am Alkesh Thakor from ahmedabad. I have bought LG Refrigrator from your ashram road outlet on 18.10.2014 saturday..executive Mr.Dhwanit has given me delivery time 2pm to 9pm on 21.10.2014. today i have called so many times on the number given by Mr.Dhwanit 66042000 but not getting concrete reply..they told that they will delivered the product today but not done it. i have never seen such poor service and the way people are treating customer after sales.. i have already purchased so many fmcg from your outlet but now this will be my last experience. what should i.understand...
Complaint comments Read comments Complaint category Refrigerators

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