Vijay Sales Customer Care
Vijay Sales
Customer satisfaction rating: 1%
Submit a Complaint

Vijay Sales Customer Care

Vijay Sales

1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East
Mumbai City District
India - 400063
Landmarks:Near NSE Ground & Aarey Milk Colony

Customer Care Phone Numbers and Contacts

Additional info
Online Queries
+91 22 6171 1071

Customer Care
Mumbai +91 22 6622 7722
Pune +91 20 6720 1000
Ahmedabad +91 79 6604 3333
Surat +91 26 1671 2222
Delhi +91 11 6666 0100

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Vijay Sales related photos (37)

Complaints with pictures are more trusted and informative    View all

Vijay Sales Customer Care related pictures (37)

Vijay Sales Complaints & Reviews

Sort by:

Vijay Sales — Improper service

 bhumkar hospital on Oct 26, 2016
I Mr.Santosh Sinalkar from Dr.Bhumkar hospital, Thane has ordered a Television from ghodbunder road, thane dated on 19/10/2016 cheque payment done .But yet not have recieved the delivery of the product and the sales person has visited for the fitting whose behaviour was very ill-mannered .product purchased was VISE LED VM48F501 of amount Rs.31490/-
Kindly look into the matter and i am very disappointed with your service.Please give a feedback....
Complaint comments  Read comments Complaint category TVs

Vijay Sales — Eureka Forbes Aqua Guard Water Purifier Crystal Plus

 nitinkatre on Oct 26, 2016
Purchased water purifier on evening of 16.10.16. Installed on 17.10.16. Water Purifier stopped functioning from 19.10.16. Lodged complaint with Vijay Sales on 20.10.16. Complaint No.1610B201954. I was informed that it will be attended to at the earliest. I called again on 20th Oct, 22nd Oct, 24th, 25th, 26th Oct. Only response I get is company person is supposed to visit the same day. No call from either Vijay Sales or Eureka Forbes Person. Harassed and Helpless....
Complaint comments  Read comments Complaint category Food

Vijay Sales — Complaint regarding Videocon LED- 40' TV on 18th Oct, still no one has attended a call

 swapnil suresh bhagat on Oct 24, 2016
I have purchased Videocon LED TV from vijay sales kharghar last year & the tv was having some problem have registered a complaint regarding LED TV on 18th Oct, still no one has attended a call regarding this issue.
I feel very bad to say that daily Iam getting assurance that call will be attended today form last 3-4 days when ever have called at the end of the day, but still awaiting….!!!...
Complaint comments  Read comments [1]Complaint category TVs

Vijay Sales — About the call center named satish

 ashetty6020 on Oct 20, 2016
Theres a person named satish from whom i had talked a minute later
Bande ko kuch pata nai washing machine mei compressor ka gaurantee de ra hai banda
And the technician bhai he said tum aisa sab kya bolta hai sidhe 2saal ka warranty bolne ka baki mei sambhal lunga is this some kind of joke...
Bhai tumhara technician samne samne ullu banne ko bol ra hai tumhare call center wale ko......
Complaint comments  Read comments [1]Complaint category Washing Machines

Vijay Sales — First aid facility was not available on Oct 19, 2016
I am ur customer for more than 3 years, unfortunately my hand cut during checking the refrigerator on vijay sales sec-7 dwarka, i asked their employees for bandage. But thats really worst that more than an hour their is no bandage or first aid facility their. My concern is, if there is any big problem happened their then who will be responsible and how team will tackle if in this small condition they was unable to help me. Thats really ridiculous....
Complaint comments  Read comments Complaint category Pharmacy

Vijay Sales — Water heater

 razz.ravi7 on Oct 16, 2016
Im have been using vijaya heater for 4 years.since then i have got 5times repair and it has to be kept aside for representative or any body is useful or repaired it by any cost.its very pathetic service i have been every faced and worst product i used in my life.i need an immediate service support for it as it has 6 years warranty.i have purchased this item in adoni kurnool dist andhra pradesh.i tried to make service itself...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Vijay Sales — Poor service & Fake execution team

 vijay sagvekar on Oct 15, 2016
Hi myself vijay, On 10th Oct i hve purchase godrej refregerator & panasonic washing machine frm vijaysales chembur branch.. I feel vry bad to say tht, i am vry unsatisfied frm ur sales team n also frm ur service bcz i thought I'll get my products on 11th oct tht was an dassera day bt unfortunately i got refregerator on 12th oct n till date i didn't receive my washing machine.. several time i called on customer care no. Of chembur branch bt no 1 is intrested to receive a call which is shown how u treating with ur customers n playing with there feelings.
It's truely disappointed.
Complaint comments  Read comments [1]Complaint category Products & Services

Vijay Sales — Product

 cavikash40keshri on Oct 14, 2016
I had a booking for videocon model ddb led vju32hh12cah - fda having booking code no - 161160019258 dated 11-10-2016. the salesperson said me that we will deliver it by tomorrow or day after tomorrow. it's 14-10-2016 today i didn't get any call from your store.

Even i didn't find on your website how to track my booking status.

Will you please let me know when i am going to have deliver the television at my delivery address.

Complaint comments  Read comments Complaint category TVs

Vijay Sales — Home theatre delivery on dusshera

 rahul.prince123 on Oct 11, 2016
This incident took place at bhandup west store. Home theatre was booked on 2nd october and it was assured that delivery of the same will be done on dusshera day (11th october 2016) and the same was not done.

Post follow up it was intimated by amol from the concerned store that delivery will be done next day

Can someone from vijay sales please revert for the reason of this lapse...
Complaint comments  Read comments Complaint category Appliances

Vijay Sales — Not providing delivery on time and not proper support from telephone executive

 Dinesh R Bhoir on Oct 11, 2016
I have purchased tv from vijay sales panvel branch. They have committed to deliver product on dassera before 12 p. M. But still i don't received delivery of tv. Also telephone executive is not supporting after asking about status of delivery and also telephone executive disconnecting call directly without giving any reason for delivery.

For more information please find sales order no. As below.
V. No. 172-pnv10-16so 410.
Code - 172160021442....
Complaint comments  Read comments Complaint category TVs

Vijay Sales — Vise led 32'

 mshaikh2222 on Oct 7, 2016
Dear sir/madam,

I have purchased vise led before 4 months, since purchase of the tv it used to stuck and sound use to not work for sometime and again normal after two months the mother board was found faulty. I asked for replacement which was not given and again i was asked to use the same tv. I continued watching the same tv again after 2 month the display is found faulty for which i complained but no response for a week the person came and took photos and told the technician will come and again the story will repeat. Vise is a brand you cannot trust on and i want a replace of the...
Complaint comments  Read comments Complaint category TVs

Vijay Sales — Lg fridge in denting conditions - tapes were fixed to hide dents

 Vidur Grover on Oct 4, 2016
I have bought lg refrigerator from vijay sales - janak puri, new delhi on 02nd oct (Bill attached) & the same was delivered at my home on 03rd oct afternoon.

Stickers/tapes were pasted on the body of fridges (Photos attached) which i saw on 3rd evening once i reached home on 3rd evening.

On the removal of tapes large dents were visible therefore it will not be wrong to mention that tapes were intentionally pasted to hide those dents.

This is the pure case of cheating & needs to be looked into urgently.

Vidur grover
Complaint comments  Read comments Complaint category Refrigerators

Vijay Sales — Eureka Forbes Water Purifier Replacement

 Leena Bodo on Oct 2, 2016
I purchased an Eureka Forbes W/Purifier Prime UV on 28th Aug 2016 from Ghatkopar Branch. The W/purifier has some problem in its internal circuit. I have raised the complaint to the store but till now they have not given replacement or any other solution. They sent mechanic thrice to check the problem in the beginning but nothing happened. It was a really bad experience that till now I am not getting replacement. Noe the store does not pick up phone calls and they don't respond also. Please tell me what I am supposed to do now? Its been a month and they are just sitting quite. It's really unprofessional....
Complaint comments  Read comments [1]Complaint category Appliances

Vijay Sales — Voltas window AC

 ajayjandaik on Sep 29, 2016
On 2-4-2016 vide order no- 361-UND04-16SOAT 12, i purchased a window ac 185DY (5 Star) 1.5T from vijay sales noida. In the first week of this month suddenly had a problem and i made a complaint to voltas customer care but to my utter surpise no one came to resolve my complaint for 4 days despite making several calls. A guy came after 4 days to repair the ac though he repaired the ac but his behaviour was very bad. Now within 20 days of repair the same problem occured again, now its been three days since i made the complaint again and same story is being repeated after making numerous calls a guy...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Vijay Sales — Store number is off and customer care is not able to help: refrigerator not delivered and

 anuraag_oo7 on Sep 27, 2016
I have negotiated and agreed for godrej refrigerator from vijay slaes vashi store for rupees 15000 but at the time for payment they started saying that i need to pay more as price has increased and they missed to update the prices.

They keep on saying the same and finally i end up paying 500 rupees extra however they were demanding 1200 rupees extra from the agreed amount.
This behavior of m/s vijay sales is very bad and i found my self cheated by such big store.

Even after 2 days of making the payment their is no intimation for delivery. And on calling the customer...
Complaint comments  Read comments Complaint category Refrigerators

Vijay Sales — Washing machine - rat mesh

 Yogesh Sondkar on Sep 26, 2016
Hi Team,

I am totally disappointed by the Service provided from your end .
I have purchased new Front end washing machine . Order No. 192-PSR09-16SO 157 From Vijay sales, Pune Satara Road Branch.
The Rat mat which fits at the bottom of the machine was of wrong size. Your Representative informed that he will bring the right size within 2 days.
After 2 days another person from your service section came and informed that it has to be provided from Vijay sales only.
Hence visited VIJAY Sales, informed them ..They promised me that it will provided within 1...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Vijay Sales — False promises & cheating

 Suhasini Dighe on Sep 21, 2016
I bought samsung fully automatic washing machine from vijay sales, sector 29, gurgaon. They promised a 'washing kit' inside the machine but nothing was there when we opened it. Moreover, when we contacted customer care no, they said samsung will provide it. When we contacted samsung people, they told that its responsibility of vijay sales. When we again tried to contact vijay sales, the contact no. Only rings up, nobody picks it up. When two calls from vijay sales executives approached us for ensuring the machine delivery, we told them about our issue but nothing happened thereafter. Moreover, i...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — Worst response

 jayshree thakur on Sep 20, 2016
Its really worst
I ordered for an apple mac book pro at vijay sales in hub mall goregaon. They promised me the delivery after four days. Then again two days.
Now again when i contacted them, they said it will take 7 days more. I have already done my whole payment. Now no onje properly responded.
Even now i say, dont ever go in that store. You will loose your money, time and energy as well.
Worst vijay sales ever...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Vijay Sales — 1.5 ton window ac condenser leakage in one month from the date of purchase

 Vikram_Kashyap on Sep 19, 2016
We buy 1.5 ton window ac from vijay sales dwarka sector 7 delhi, on 28-jul-16.
That ac has stopped cooling due to condenser leakage, we submit the complaint at vijay sales on 30-aug-16, vijay sales engineer visited us on 02-sep-16 and failed to repair the ac, our ac unrepaired till today 19-sep-16, vijay sales customer care has stopped responding our phones. Please help us to repair our ac immediately.

Vikram kashyap
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Vijay Sales — No resolution even after year from vijay sales

 Shrikant D Pawar on Sep 17, 2016
Shrikant D Pawar

Sep 17, 2016
No resolution even after year from vijay sales
Pasting the email communication which i did with customer care.. apart from that did several phone calls also but no proper resolution were provided.. started documenting these things just beacause i should have documentary proof.

Have removed my contact details from this..

email id :

First mail ware marked to them on 23rd july 2016 prior to that i was doing follow ups on phone since october 2015.

Complaint comments  Read comments Complaint category TVs

Recently Discussed

(0 minutes ago)
Munafa Co-operation /
Smart watch android not accepting sim card and bluetooth not working
(0 minutes ago)
Seek Careerz
Fake job offers
(1 minutes ago)
United Capital Club
It's a fraud company
(1 minutes ago)
TVS Motor Company
Tvs tyres
(1 minutes ago)
TVS Tyres

Featured Complaints