[Resolved]  Bajajallianz — travel insurance medical claim - partial settlement

Address:411016

My claim for medical treatment expenses during visit to usa in june - 2017 has been accepted only in part. All attempts to resolve have failed.
Complaint id is 1398139.
Tried to first communicate with grievance redressal officer at email address 'rita. [protected]@bajajallianz.co.in' as given on irdai website. But it seems this address is not valid as the emails are not being delivered. Please help. Thanks.
Prashant deshpande.
301 bhosale mystiqa, model colony, pune - 411016
[protected], [protected], [protected]@yahoo.co.in
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Oct 23, 2017
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2017
Bajaj Allianz Customer Care's response
Hi Prashant,

Apologies for the experience you've faced. Request you to send in your policy number at [protected]@bajajallianz.co. for further assistance.

We've registered your complaint with us with the Reference No. BA - 1260. Please do mention this number in the subject line of the mail while sending the details and for any future followups on this.

Regards,
Bajaj Allianz General Insurance
Complaint comments 

Comments

Dear Sir,
Please provide policy as par policy number-
OG[protected]-00000662.

Mail [protected]@gmail.com
Bajaj Allianz Customer Care's response, Sep 22, 2017
Verified Support
Hi Jagatpal,

We’d like to help you with the policy. Please share your contact number with us at [email protected] so that we can connect with you faster.

Please note that we have registered your issue with Reference No. BA - 1261. Do mention this reference no. in the subject line of the mail while sending in your details and for future followups on this case. Thank you.

Regards,
Bajaj Allianz General Insurance

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