Bakingo — Horrible experience with your cake

Bakingo- one of the first ever worst experience I could say I have had with your company! It was my husband's birthday, like every wife I wanted to give him a surprise by ordering a cake from your team! I guess that was the worst decision ever made by me by choosing bakingo for the surprise! Instead of making him happy your cake ruined or birthday celebration mood! I was literally out of words to even express for what was expected and what we had received in return! We are lovers of cheese cake, we have had the best of the cheese cake, till date! Your so called cheese cake was not even near to the taste what was expected, iam not even talking about the looks here, let me make it very clear! It was the horrible taste in the name of the cheese cake you are fooling the people! It is just the wipped cream which is nicely whipped and set and made as a cheese cake! The biscuit Base used as well was not up to the mark to hold the cake as it has to be!
I wanted a midnight delivery! For which they charged me 250 rupees and then the guy came early and says! He was already on the way which was way early than the expected time or says your order shall be cancelled By the team . The moment we said, we have paid extra amount for the delivery at the midnight! The guy changed the plan and sits somewhere and delivers the cake by 11:10 and leaves. We have spoken to couple of call center guys kunal and extra..who just transferred us to the store person where the cake was returned as it is! And till now I haven't got any response from anyone or any refund is been done for the amount paid this is very very disappointing! U already ruined our birthday mood and on the top of it no one is even bothered to even check back to what is our concern! One of the worst experiences in my life with related to the cake this is! U pay huge amount and u don't get to even taste the cake on the birthday! What a worst experience one can have! Claps that u guys have ignored this matter completely!
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint