Address: Varanasi, Uttar Pradesh |
Dear Sir,
I am located in Varanasi.
I have purchased Tata photon wi fi on 14.06.14 and my tata photon wi fi no. is [protected]
I was told that Tata photon wi fi will have high speed o[censored]pto 3.1 mbps and will work perfectly.
But since the day i purchased it i am getting speed of 250 kbps and I am unable to browse the internet.
As i am unable to browse there is no question of getting any speed on my second laptop.
I have been regularly complaining at you customer care and today an engineer visited me to check the photon wi fi device and I was told that there is no service of Tata photon wi fi in Varanasi.
I feel like I am cheated from such a reputed company - when you do not have serice of tata photon wi fi in varanasi then why are you selling it in Varanasi and doing false promise to customers?????
I was using BSNL broadband earlier and I got it disconnected only because I invested another Rs. 2400 to purchase Tata photon wi fi so that i can use 2 laptops and my mobile phone through tata photon wi fi
So as a customer I demand an explaination why i was fooled to buy tata photon wi fi when you do not have service in Varanasi.
I want to return tata photon wi fi and want my money back at the earliest.
Awaiting your early reply.
Encl: snapshot of speed test for your proof
With No Thanks & Regards
Shobhit Gupta Was this information helpful? |
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