Bangalore Traffic Police — Wrongly charged for traffic violation and bills paid are still displayed pending in Karnataka one portal

This is Tejas from Bangalore, Few months back I was stopped by the traffic police in order to pay fine regarding a previously committed offence, the offence was that,
"1. Pillion rider not wearing helmet.
2. Rider using phone."
At the time I was in a hurry so I dint ask for proof and paid the fine (I have the photograh of the receipt), but now when I checked my challan in the Karnataka one portal, it is still showing uncleared.
Also, this time I checked the photo of which I was charged and found out I was wrongly accused of the fine and the rider was not at all talking on phone, the rider is riding with helmet and the pillion rider is not wearing helmet and was talking on phone.
But they charged me fine (Rs. 1000/-) saying that the rider was talking on phone which is not listed under chargeable offence.

Another time I was stopped for previously committed violation, it was "Pillion rider not wearing helmet", as I was aware of it, I paid the fine as soon as I was asked to pay but now it still shows un-cleared and pending in the Karnataka one portal.

So plz provide me justice and plz make sure I get a refund.