Bangalore Water Supply & Sewerage Board [Bwssb] — Broken Pipe

Hello, i live at 2nd cross Priyadarshini Layout Ramamurthy nagar. The BWSSB pipe is leaking water due to which the residents of my lane are not getting water and most of it goes to waste as it runs down the gutter. This issue has been notified to the line man and few people at the BWSSB office nearest to my location. It has been over two months since the issue was reported but no action taken so far