Bangalore Water Supply & Sewerage Board [BWSSB] Customer Care
Bangalore Water Supply and Sewerage Board
Customer satisfaction rating: 1%
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COMPLAINTS

Bangalore Water Supply & Sewerage Board [BWSSB] Customer Care

Bangalore Water Supply and Sewerage Board

Webpage:
Address
Cauvery Bhavan
Bangalore
Bangalore District
Karnataka
India - 560009

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
1%
Complaints
517
Pending
0
Resolved
5
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bangalore Water Supply & Sewerage Board [BWSSB] related photos (49)

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Bangalore Water Supply & Sewerage Board [BWSSB] Customer Care related pictures (49)

Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Bangalore Water Supply & Sewerage Board [BWSSB] — Increase in bill

 Sharma111 on Dec 6, 2016
Hi team

My Name is Neha Sharma. I stay in #2214 shardha nilaya, chandranagar 13th main, 1st floor Kumarswamy layout Bangalore 560078.

All of a sudden in August we received a Bill of ₹2300.00 for one month and post which I am receiving the same bill . Have tried to contact the Bwssb via email but it doesn't work . I haven't paid post August thinking that it is incorrect and hoping i get reply from Bwssb team . Now the bill is reached ₹7000 which is in sane . Not sure what needs to be done
My contact number is 9986477898

Please help me...
Complaint comments  Read comments Complaint category Utility Services

Bangalore Water Supply & Sewerage Board [BWSSB] — Water bill delayed by bwssb

 Nani Laxmi on Nov 30, 2016
On June 2016, I have received BWSSB bill for Rs.50596. So I paid Rs.50000 through cheque. But BWSSB deposited the cheque before the date on cheque. So cheque was bounced due to post dated. Immediately I received the message from bank regarding cheque bounced & I informed the same to Assistant Executive Engineer. Several times I informed through call and even I sent message to A.E.E. But issue is not resolved. After 3 months once again Rs.50000 added to my water bill with interest of Rs.2483.
Actually mistake done by A.E.E.
1. Early cheque deposit to bank.
2. After informing...
Complaint comments  Read comments Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [BWSSB] — Laying of new Water Lines

 Srikanthabk on Nov 28, 2016
As the laying of new water line works being carried out at most place in Bangalore. This work is being carried out in Vijayanagar too. As the main contractor is L & T. But the pathetic part is the way these works are being carried out. The works are being carried out by many sub-contractors. Such as excavation of road for laying main pipe, laying of pipe, connection of pvc pipe to the main pipe and leaving into individual house, Earth filling back, Earthwork for cross pipe, laying of pipe and Earth filling back. So in total eight sub contractors are carrying out the job. There is no co-ordination...
Complaint comments  Read comments Complaint category Other

Bangalore Water Supply & Sewerage Board [BWSSB] — Sewage line block

 N B Suresh Suresh on Nov 24, 2016
R R No: N340840
N B SURESH
Secretary
Donata Marvel Apartments
Gokula-BEL Main Road
Sundara Nagara
Bangalore 560 054

Sir / madame

Since many days in front our apartment the main drainage line is blocked and used water from our apartment is not flowing in the main drainage pipe line creating lot of inconvenience to all the residents.

We request you to look into this issue and resolve at the earliest....
Complaint comments  Read comments Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [BWSSB] — Excess Water Billing

 HarishSharma22 on Nov 24, 2016
Dear Sir,

We have a domestic connection and Details are mentioned as under,

Consumer No: 40522
RR No: N-539703/DHS 2-187

I have a BWSSB water connect for out house.
I recently started construction work and I've been using tanker water for construction.
BWSSB water connection line is plugged and no water is used.

the person who collects water reading charged me Commercial rates "saying it is non domestic" in the bill.
I am not using the cauvery water for my house construction, and the meter reading says "NO...
Complaint comments  Read comments Complaint category Utility Services

Bangalore Water Supply & Sewerage Board [BWSSB] — Sewerage blockage

 bharathtenten on Nov 23, 2016
Hi, Team. I live in the below-mentioned address. frequently we have this blockage problem in front of my home. Your team had cleared last month the same problem we had. This is happening frequently in front of our home because a new hotel and Paying guest have started on our road. So this hotel and paying guest owner had changed to bigger sewerage pipe till our home. from our home again it is the smaller pipe. Due to this, we will have frequent blockage problem. Hence I request you to give a permanent solution by changing to bigger sewerage pipe from our home till the end of our road.
Address:
Complaint comments  Read comments [2]Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [BWSSB] — BWSSB Pipe Burst

 Nandi18 on Nov 22, 2016
Written complaint made at Machallibetta Water Pumping Station on Banaswadi Main Road in their complaint book about 10 days ago regarding leaking pipe NO action taken
Today the pipe has burst at about 4 pm. At 9 PM, water is still overflowing and the whole road is full of water.
Complaint No179983 dated 22 Nov booked at about 4 30 pm regarding burst pipe outside our building opposite Machallibetta Water tank NO action has been taken despite going personally to inform them
Water is now leaking into our basement causing inconvenience to us residents...
Complaint comments  Read comments Complaint category Utility Services

Bangalore Water Supply & Sewerage Board [BWSSB] — Leakage of corporation water

 sudarshan H S on Nov 22, 2016
There is water leakage on on 1st main road, BHCS layout, Uttarahalli, Bangalore-560061 in front of 'Ashraya apartment' for the past 4-5 days. This after the road asphalting was done recently last week. Earlier to the asphalting there was no leakage for more than 10 years, since we are residing in the apartment mentioned above.Request urgent rectification, to prevent water pollution & wastage of water on priority.contact no:9986180315(sudarshan. H.S)...
Complaint comments  Read comments Complaint category Utility Services

Bangalore Water Supply & Sewerage Board [BWSSB] — About water usage of kaveri water without meter

 Jasyrr on Nov 16, 2016
Respected,
At 4th main, gayatri layout, kr puram, bangalore 36, there is a construction going on and people are using kaveri water for construction purpose without water meter, during demolistion period ty have disconnected meter and using water without meter, i request concerned officers to take care of this issue, even media is been informed too regarding this.
Thank you...
Complaint comments  Read comments [2]Complaint category Other

Bangalore Water Supply & Sewerage Board [BWSSB] — No proper water supply in j. p nagar 5th phase

 Poornima somu on Nov 15, 2016
Whomsoever. there is no proper water supply in j. p nagar 5th phase. 16th cross. every alternate water comes and timings is from 12 am to 7pm.
Its the time. when. people sleep. the person who leaves doesnt have common sense. please ask him to supply during day time rather den night. its causing too much of problem. i have a small baby and its too difficult to manage without water all the time. plz take necessary steps....
Complaint comments  Read comments [1]Complaint category Family & Relationships

Bangalore Water Supply & Sewerage Board [BWSSB] — Sewage water overflowing on the road

 bharathidhsn on Nov 12, 2016
Respected Sir,

Drainage line next to Sai baba, Chamundeshwari temple on Garuvhi Bhavi palya service road is blocked and overflowing on the road.

this is front of the temples and it is very ugly to see the drain overflowing on the road .
Vehicles go on that and its making people life difficult.
i't spill on others on the road.

Kindly look into it and solve this issues permanently at the earliest.

Thanks
Bharathidasan.D...
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Water Supply & Sewerage Board [BWSSB] — Drainage block

 Anand Irudaya on Nov 11, 2016
Dear sir,

Drainage line next to more mega store marathahalli is blocked and overflowing on the road.

It is very ugly to see the drain oerflowing on the road. More than 3 this is the state and no body seems to be bothered about.

On behalf of all the citizens of this locality it is my humble request to look into it and solve it at the earliest.

It is breeding ground for mosquitoes.

Kindly look into it and solve it at the earliest.

Sub division se1, ulsoor.

Regards
Pradeep...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [BWSSB] — Sewage water being diverted to rainwater drain; 1st cross, domlur 2nd stage, indiranagar

 Shiv560008 on Nov 11, 2016
The above complaint is present since last 3 years, drinking water line was also contaminated which was eventually changed after begging the department, the concerned officers had promised not to divert the water but the sewage water is flowing again in the rain water drains since the last 3 weeks & nobody is taking responsibility. the sewage water is released to the drain by the restaurants on indiranagar 100 feet road. i have suffered malaria twice in last 3 years due to stagnation. the concerned officers are aee raghavendra - mob - 98454 44049 & ae dhanvanth - 77609 63674....
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Water Supply & Sewerage Board [BWSSB] — Sanitary pipe line damage and blokage

 Hanume Gowda on Nov 9, 2016
Hi, I am Hanumegowda, resident of kaggadasapura, 25th cross. There is sanitary pipe line damaged/ broken at the entrance of 25th cross. Also there is no cap/closer for manhole in kaggadasapura main road near 29th cross and it's filled with sand bags. Due to this there is frequent sanitary blockage. Please clear the blockage, provide proper closet to manhole and also rectify the damaged sanitary pipe line at 25th cross entrance at the earliest....
Complaint comments  Read comments Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [BWSSB] — Sewage leakage entering our building

 manicks03 on Nov 6, 2016
Complaint ref no161067 on 17 oct, 2016, attended and cleared on 21 oct, again leakage noticed on 3o oct, complaint on the same ref no. Attended on 5 november, 2016.. On 06 november, noticed the leakage, we understand that there is a pipe broken on davis road near the signal on the southern side your people who attended the blockage clearance on the same point.
We would like to mention during the period mr kottekar ex engineer the complaints attended within 24 hours, now it is not the case as mr suhas does not care the customer. Hence request you to attend and have the pipe replaced for peaceful...
Complaint comments  Read comments [1]Complaint category Real Estate

Bangalore Water Supply & Sewerage Board [BWSSB] — No CMC water Supply since 2nd Nov 2016

 balakbangalore on Nov 5, 2016
Yajamanappa Layout 5th Cross Teachers Colony, Nagashettyhalli 560094.

We rarely see the supply of cauvery water, on the top of that there is no CMC water Supply since 2nd Nov 2016.

Complained to water supply incharge (Manju), but no use, collects money from the residents telling that motor is under repair, but no action taken place till date....
Complaint comments  Read comments Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [BWSSB] — Regarding RainWater Harvesting

 bmanju.etl on Nov 3, 2016
Regarding Rain Water Harvesting, RWH, though we have installed RWH they levied 11820 fine, we have given letter and AE & AEE EAST-2 have signed to adjust the bills from next month, but still it is not adjusted, this month again 11870 bill they have given.. Please check and resolve this. Billing Date 3/11/2016
Desired Resolution- Adjustment of the bill, and removal of the fine
or a Refund...
Complaint comments  Read comments Complaint category Unauthorized charges

Bangalore Water Supply & Sewerage Board [BWSSB] — Burning of dry leaves

 ganapat47 on Oct 31, 2016
There is regular burning of dried leaves inside the BWSSB water tan near Vijayanagar bus stand-MC Layout). This causes smoke pollution in the houses, shops, Syndicate bank and City Central library nearby causing breathing problems.The fire also destroys the beautiful trees in the compound.Burning leaves and garbage is prohibited as per pollution control laws.This practice should be stopped....
Complaint comments  Read comments Complaint category Nature & Environment

Bangalore Water Supply & Sewerage Board [BWSSB] — Asking for money for drainage cleaning

 hariprasad j gowda on Oct 29, 2016
Dear sir

This is bring to your notice we are stayed in annapoorneshwarinagar in-front of my hospital i got sanitary drain problem i called bwssb and they came and cleared the problem after that they asking money for cleaning, you know how much they are asking rs.2000/- and demanding more and he shouted in our hospital. Why govt not paid any salary for them and bwssb every month they charge sanitary charge like in water bill! We have to pay here and monthly there also this is way of bwssb service. And superior office is came before cleaning don't clean this not out mistake he given...
Complaint comments  Read comments Complaint category Other

Bangalore Water Supply & Sewerage Board [BWSSB] — No water for the last one WEEK

 kuttappa on Oct 31, 2016
RR No.E-408839, 4th Cross, Vinayaka L/o, PWD Mn Rd, B. Narayanapura, BG-16. We are not getting water for the last one week. Consequent on damaging of water pipe by M/s Air Tel while laying their cable. It is understood that the water is restored back, but we are not getting water in the entire 4th Cross & it is almost 15 days now. It is also understood that couple of houses in the street are getting water, but very thin flow. Kindly do the needful on priority. Festival week. Rajan - Mob.No.9449567565...
Complaint comments  Read comments Complaint category House, Apartment Rental

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Bangalore Water Supply & Sewerage Board [BWSSB]
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