Bangalore Water Supply & Sewerage Board [BWSSB] Customer Care
Bangalore Water Supply and Sewerage Board
Customer satisfaction rating: 1%
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484
COMPLAINTS

Bangalore Water Supply & Sewerage Board [BWSSB] Customer Care

Bangalore Water Supply and Sewerage Board

Webpage:
Address
Cauvery Bhavan
Bangalore
Bangalore District
Karnataka
India - 560009

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
1%
Complaints
484
Pending
0
Resolved
5
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bangalore Water Supply & Sewerage Board [BWSSB] related photos (45)

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Bangalore Water Supply & Sewerage Board [BWSSB] Customer Care related pictures (45)

Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Bangalore Water Supply & Sewerage Board [BWSSB] — Faulty water meter

 vinayns on Sep 26, 2016
From:
G K A Bhagavan
No 438/12, 8th Cross, Mahalakshmi Layout, Bangalore-560086

To
The AEE, NW-1 Sub Divn, BWSSB, Rajajinagar, Bangalore

Dear Sir,

Sub: Faulty water Meter RR No W 285505/NL!-358

Dear Sir,

Our House was vacant and no one was staying for more than 1 year and no water consumption was done.
Also, we were paying the monthly Bills regularly. On 8th Sept 2016, we got a Bill for Rs 13, 176/- as arrears.
Its really surprising how we got this large amount and we strongly suspect...
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Water Supply & Sewerage Board [BWSSB] — Payment made not accounted, wrong arrears.

 Navipra on Sep 21, 2016
Bill no. S-339786070 has been paid through CHEQUE no. 898859 Citibank dated 16.07.2016. ₹2110. This CHEQUE has been realised.
Subsequent bills are showing this as an arrear along with unnecessary penalties. Request you to update your account and ensure correct billing from next month-October. This is causing inconvenience to us.
Request you to confirm at the earliest....
Complaint comments  Read comments Complaint category Utility Services

Bangalore Water Supply & Sewerage Board [BWSSB] — Excel water bill due to a problem in the valve

 akimran82 on Sep 19, 2016
I have sent an email to the following on June 29th :
callcentre@bwssb.org, pro@bwssb.org, chairman@bwssb.org, eic@bwssb.org, cema@bwssb.org regarding excess water bill amount.

This excessive amount (about Rs 6500 per month) was generated due to a valve issue & the house owner has now installed a new valve.
After this, the bill amount is normal. So definitely we have not overused or wasted water by any chance during that month & hence we are not ready to pay the water bill which was generated due to a fault in the valve.

Generally the bill amount per month...
Complaint comments  Read comments [1]Complaint category Other

Bangalore Water Supply & Sewerage Board [BWSSB] — Water stopped coming

 raju_sampath on Sep 11, 2016
Hi, I' writing from Ganesha Block, RT Nagar regarding water not coming. I had raised compliant couple of times regarding this on BWSSB portal (ticket # 50116 dated 01Jun2016 and ticket # 74138 dated 11 Jul2016) and all my tickets were closed without any action. After my neighbors dug for their water connection, water stopped coming in my house and I had raised compliant in their portal and someone called me saying they would be visiting my premise. But I was surprised to see that my ticket was closed and again I raised the ticket and I see again the ticket is closed. I have been getting water bill...
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Water Supply & Sewerage Board [BWSSB] — Water supply

 shyamala kamath on Sep 10, 2016
Kindly note that I, Mrs Shyamala Kamath resident of 197, 9th cross HMT Layout R T Nagar, had registered a complaint online with BWWSSB (RR N -- 305097, complaint no 12080) about NO WATER SUPPLY AT ALL AFTER A LEAKAGE ON THE ROAD OPPOSITE TO OUR RESIDENCE WAS PLUGGED by concerned authorities of BWSSB. Prior to that there was no problem after the new pipe line for residences was layed.
Kindly note the situation remains the same, since a week even after complaining. There is no problem for other residences and are receiving normal supply....
Complaint comments  Read comments Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [BWSSB] — Illegal connection

 asha pr on Sep 2, 2016
Dear sir. I am a resident of bhuvaneshwarinagar.3rd cross, kengeri hobli. Nagadevanahalli.Bangalore .560056. Land mark kenchanapura cross hp petrol pump. Majority of the people in our road and nearby roads people are having illegal water connection. Request you to take necessary action immediately since we are paying and they are enjoying. And even the government is loosing their revenue. Requesting to immediately take action against them....
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Water Supply & Sewerage Board [BWSSB] — Sewage / effluent water leaking from bimal service center

 ssshu on Aug 29, 2016
Dear sir,

Bhimal service center, 16th d main, hal 2nd stage, kodihalli, opposite benaka towers is causing nuisance to the entire neighbourhood. We are unable to live in the stench and the sewage & human feces flooding on the road cuasing inconvenience to the passerby and people living in the residential area.

When complained to bhimal service center, they are reluctant to listen as they are blaming it is the job of bwssb. Kindly come for inspection and take this matter with utmost seriousness.

Cauvery college...
Complaint comments  Read comments [2]Complaint category Neighbours

Bangalore Water Supply & Sewerage Board [BWSSB] — Extra deduction of bill money while paying bill

 AJAY6july on Aug 25, 2016
Sir, while paying bill of bwssb on 21.08.2016 for bill no.E-7236798080of rs 8110.00, rs 8203.27 deducted vide txn id.2016082195216.
Same way on 30.07.2016 bill no.E-236798070 for rs 8150.00, rs 8240.00 was deducted vide txn id.5842959461.Thus on 30.07.16 rs 90 more was deducted and on 21.08.16 rs 93.27 was deducted more. But bill generated was for rs 8110&rs 8150 respectively.
Request refund of extra money deducted.
Thanks....
Complaint comments  Read comments Complaint category Unauthorized charges

Bangalore Water Supply & Sewerage Board [BWSSB] — Drainage problem

 MaheshMahie on Aug 24, 2016
Hai i am mahesh from bangalore channasandra layout 8th main road rajajeshwari nagar, i wanted to complain about the drainage water supply,
Our house is completely surrounded from the drainage which is not flowing proper and also one of the sanetry connections also flows in to it from several years, complained many times but no use, recently they have build new drainage but not in the place which iam complaining about, so here i request you people to look in to my attachments and beg you to construct it & do the need full.in video you can notice the first half from the drainage there...
Complaint comments  Read comments Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [BWSSB] — Damaged and leaking water pipe on seshadri road

 lalnilesh on Aug 17, 2016
The multi story building construction work happening on seshadri road (Diagonally opposite fire station) has heavy vehicles come in and out of the construction site, have the vehicles standing on the road many times, that has damaged the road and water pipes below. The bwssb has not done anything to rectify this and take this issue up with the bbmp & construction sites in vicinity. Immediate action needs to be taken to avoid wastage of precious drinking water....
Complaint comments  Read comments [1]Complaint category Government Organizations

Bangalore Water Supply & Sewerage Board [BWSSB] — Drainage/sewage overflow

 Nagalla Goutham on Aug 12, 2016
Hello sir... I'm a resident from brindavan garden layout vignananagar. It's been more than three weeks since the sewage manhole in our area is overflowing. We had complained to the bwssb department many times but no action has been taken so far. Today being varamahalakshmi only our lane is dirty. Most of the residents including kids in this area are falling sick. There are many dengue cases in this area. If immediate action is not taken the problem may get worst.. Kindly request to fix the problem as soon as possible. Thank u...
Complaint comments  Read comments Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [BWSSB] — Sewage blockage and sewage overflows with terrible smell around

 kssreekanth on Aug 10, 2016
Dear sir, my neighbors toilet is blocked and the sewage is overflowing we are getting terrible smell and the mosquitoes are breeding, my parents are 80 + seniors and i have two small children below age 5 please help us, my neighbor is refusing to repair the toilet saying he is not interested as he stays away from this property and his tenets are staying there....
Complaint comments  Read comments Complaint category Neighbours

Bangalore Water Supply & Sewerage Board [BWSSB] — Sewage drain Block and broken sewage drain manhole cover

 echfrancis on Aug 13, 2016
1. The sewage manhole opposite house no 190, Nandidurga Road, Benson Town is blocked and all sewage is flowing out. The Sewer and drain cleaning truck will be required

2. The Sewage drain Manhole cover is broken and needs to be replaced opposite house No 180, Nandidurga road, Benson town. During rains - the mud goes into the manhole and the sewage drain gets placked...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [BWSSB] — Water leakage on the road line .sub divn no.W-281963040, consumer no. w-281963/K2-211

 jayashankar.h.n. on Aug 9, 2016
Dear sir,
i am jayashankar.H.N., a resident of 1156/57, 5th main, 'A ' block, raajajinagar 2nd stage, bangalore 10.
sewage pipes were changed recently.They have damaged the water pipe. There is heavy leakage of water everytime water supply is on.
please rectify and stop water wastage.
thanks
H.N.Jayashankar ph. 9448081848...
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Water Supply & Sewerage Board [BWSSB] — Sewage blockage/ overflowing

 s.r.s.vasan on Aug 8, 2016
Sir,

Our residence number is 370 4th cross, 3rd phase, j. p. nagar bangalore 560078.
Our neighbour # 369, construction is going on. they have kept a watchman and a shed is built for them. there sewage is blocked and water is stagnant,. i, nspite of repeated request, no action is taken at their end and mosquitoes are breeding. we are senior citizens and we are really afraid of the epidamic diseases.

They say that because of rain water, the sewage is clogging, which is healthhazard

We request you to inspect immediately, and arrange to clear the...
Complaint comments  Read comments [1]Complaint category Neighbours

Bangalore Water Supply & Sewerage Board [BWSSB] — Water Contaminated

 she1974 on Aug 7, 2016
I am a resident of Markham Road, Ashoknagar, Bangalore 560025.

The water supply today is totally contaminated. It is black in colour, with stinking smell.

Please take action immediately.

The road here is dug for laying drainage pipes.

The water contamination problem is quite regular in the area. We have complained before and they come and sort it on temporary basis. But it keeps occuring.

This is just intolerable, may be because of the road being dug up.

Please attend to the problem immediately. Otherwise,...
Complaint comments  Read comments Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [BWSSB] — Sanitation pipes blockage

 chaithrac on Aug 5, 2016
This is from RT Nagar, 17th Cross, 2nd Block. House No. 301.
The sanitation pipes have been blocked and the water is stagnant.. It is raining heavily and the pipes are clogged.
Kindly do the needful before the sanitary pipes are completely blocked and the dirty water gets into the house through bathrooms.. It is definitely matter of concern.. Please respond at the earliest
Regards.....
Complaint comments  Read comments [1]Complaint category Family & Relationships

Bangalore Water Supply & Sewerage Board [BWSSB] — No water supply from newly laid connection at Hombegowda nagar area

 Mbvenkat on Aug 3, 2016
Almost 3 months back, bwssb laid down new pipe line to all the houses in Wilson Garden locality. However, the line has not been connected through meter to the houses.

However, for last 15 days, the water supply has been stopped from the old pipe and diverted to the newly laid down connection w/o connecting to the Water Meter. Your contractors should have completed the job of meter connection to new pipe line, which has not been done as date.

We have registered a written complaint at Hombegowda nagsr office about 4 days bank, but no response from any one. When the...
Complaint comments  Read comments Complaint category Utility Services

BWSSB — In-sufficient water supply

 Sandeep Devar on Aug 3, 2016
This message is to raise a compliant that “water supply – kaveri water” to our street is very minimal, there are more than 50 houses in my street and the supply of water will be for about 30-45mins maximum and the force of water is also very slow, hence there are lot of issues in the entire street. This has been reported to the local bwssb in-charge and engineer – “chalapathy” multiple times and have not got any positive effect on it.

Worst part is that, the street next to our street get “water supply” for the entire day (6-7 hours) as the people who live in that street...
Complaint comments  Read comments Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [BWSSB] — Sewage water flows out of chamber

 SOMA SHEKHAR on Jul 29, 2016
Sewage water flows out of chamber and on every occasion during rains sewage water is flowing reverse direction through drainage pipes into houses. This is because of blockage in sewage pipes.

Kindly take immediate action to clear the sewage line and save houses from drain water getting into houses.

I request you for immediate action once again....
Complaint comments  Read comments Complaint category Utility Services

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