Bangalore Water Supply & Sewerage Board [BWSSB] Customer Care

Bangalore Water Supply & Sewerage Board [BWSSB] Customer Care

Bangalore Water Supply and Sewerage Board

Cauvery Bhavan
Bangalore
Bangalore District
Karnataka
India - 560009

Customer Care Phone Numbers and Contacts

Webpage:
Working hours:
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am
Satisfactory Rating
1%
Complaints
433
Responses
0
Resolved
4
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Bangalore Water Supply & Sewerage Board [BWSSB] related photos (34)

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Bangalore Water Supply & Sewerage Board [BWSSB] Customer Care related pictures (34)

Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Bangalore Water Supply & Sewerage Board [bwssb] — Charging on borewell water

 banuprakash23 on Apr 28, 2016
Dear sir
We not having bore well in the house, the borewell or we are not getting any borewell water charges with interest has been billed
Please rectify the same and reverse the entries in the bill. Please do the needfull
Lakshmidevi nagar ward (Ward no: 42)
We had given complaint many times but we had not seen any action on this

R. R no: 619465020/619252030/619274030/6194500306/19289030
Bill no: 38250/38172/38189/38239/38201

Name banuprakash
#176, 4th main road,
Lakshmidevi nagar, nandinilayout post
Bangalore-560058
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [bwssb] — No water from last 3 days

 chemmukkan on Apr 26, 2016
Sir

Iam staying in kaggalipura of pincode 560082, kanakapura main road and we are facing water scarcity from last 3 days.
I wounder how a government organisation can be so irresponsible in needs of people

Please make necessary arrangements for getting water.this is not a simple request it is our right .
I belive citizens rights are protected by court of law.

Thank you...
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Water Supply & Sewerage Board [bwssb] — Wrong meter reading by staff

 prakash kshatriya on Apr 26, 2016
We are staying in 11/1 ranga swamy temple street 13th cross road chickpet bangalore.53
With reference to the above mentioned domestic water connection, we here by inform you that the march bill had been received more by us. This is mainly due to the error committed by the bwssb staff. Our water meter has never been checked by water meter reader since 07 months and giving false receipt for false usage and charging the way he wants.
On 16 dec 2015, i went to bangalore center-1 bwss board office and met mr. Kotekar executive engineer and explained to him, since 07 month meter reader...
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Water Supply & Sewerage Board [bwssb] — Back flow of sewage blocked - whole street

 Soumya Bali on Apr 25, 2016
The sewage is flowing back in the whole street the affected houses are 1123, 1122, 1120, 1119, 1097, 1095, 1126.
17th main 1st stage, 5th block, hbr layout, bangalore 560043.
The newly laid pies and the old pipes are not connected to the main drain. The man hole covers are missing and some of the manholes are filled with stones and garbage.
We are living here for the last 25 years.
One rain the whole area stinks and it is a health hazard....
Complaint comments  Read comments [2]Complaint category Utility Services

Bangalore Water Supply & Sewerage Board [bwssb] — Cauvery water connection

 Anil Stephen on Apr 22, 2016
121, Chikkaramaiah layout, T C Palya main Road, Anandapuram, Bangalore. Does not have water cauvery connection since 1996 till now.
Please kindly provide water cauvery....
Complaint comments  Read comments Complaint category Banks

Bangalore Water Supply & Sewerage Board [bwssb] — Sewage overflow from manhole.

 Ravindra T Srinivas on Apr 22, 2016
Sewage line has been blocked and is flowing back into toilets.
have raised complaint couple of times and engineer has showed no interest in clearing the mess.

Address

Ward no 53
3rd cross
Manjunatha layout
behind RTO office...
Complaint comments  Read comments Complaint category Nature & Environment

Bangalore Water Supply & Sewerage Board [bwssb] — Not showing my bill

 gavi rangappa v r on Apr 21, 2016
My rr no is nw348341.but icont see my online bill of bwssb plse salve the prblm...
Complaint comments  Read comments Complaint category Employees

Bangalore Water Supply & Sewerage Board [bwssb] — Broken drainage cover

 vinochinnuu on Apr 21, 2016
There is drainage cleaning hole in front of canara bank, Vijayanagar. The drainage cover broken and looks dangerous. Already we complaint to the cleaning staff regarding this issue. But no action taken. Also the cleaning persons leaving the drainage wastes near the hole. More smell is coming from it. When we asked about this to them for leaving the wastes no proper answer. Kindly take necessary action in this regards....
Complaint comments  Read comments Complaint category Municipal Corporation

BWSSB — Water is contaminated in many places

 rajput_73 on Apr 13, 2016
I am working in bwssb. Many customers are complained about bwssb water supply for kauvery water connections and the polluted water. When i go to take meter reading the customers are complaining the same but the concern authority is not taking any action or visit the water connections. I found that in many places the water connection is provided without any meter installed on those places ex. Schools, shops and houses. I already informed the bwssb superintendent and my seniors. Please anyone through a light on this please....
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Water Supply & Sewerage Board [bwssb] — Overcharging water bill

 manoj2016 on Apr 8, 2016
This rr no: s-250129/s-50 is connected to 3 houses.
Ideally as per the guidelines borewell charges should be only 300 rupees (100 rupees for each house)

Bill number: s-250129940, s-250129030
Date: 06/04/2016 and 06/03/2016
Why bill charges to 600 rupees towards s.C. For borewell?.

Kindly look in to this immediately and rollback the additional borwell charges in the bill....
Complaint comments  Read comments Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [bwssb] — Billing

 bharucsb on Mar 29, 2016
Till january 2016..Sc for borewell was rs 100/-pm...But from february 2016 onwards it is rs 500/- pm...Accordingly water, meter, sanitary charges also have to be looked into..Its a residential building...Request pls...Apply the bwssb tarrif charges as applicable for domestic connections in accordance with the bills raised till january 2016.

For reference purpose -

Rr number is s-326547, sub div. - south3, bill nos. - s-326547030 & s-326547020......
Complaint comments  Read comments Complaint category Unauthorized charges

Bangalore Water Supply & Sewerage Board [bwssb] — Collapsed Sewer Manhole cover with debris inside.

 an.radhakrishna on Mar 18, 2016
Sewerage manhole cover along with debris has fallen inside the manhole at opposite House No 128/1, 4th Main, JP Nagar III phase (Near Jayadeva FLYOVER PETROL PUMP) Bangaloe 560078, since afternoon of 17th Mar. while the road working Roller used for compacting repair material of road passed over the manhole. There is immediate danger of sewage flowing back to the upstream houses due to clogging with debris and likely to be more & more difficult to manage with time. Hence immediate restoration requested....
Complaint comments  Read comments Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [bwssb] — Sewage overflow

 Prakash Ranjan Roy on Apr 4, 2016
From more than year, sewage is flowing on the road . please fix
This is creating huge trouble to every one driving and walking,
Moreover there is temple nearby and everyone going tho this free get sewage splash
I tried reaching out to concern authority but there is no response to any one .
Please find the pic attached detailing the story .
This need immediate attention....
Complaint comments  Read comments Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [bwssb] — Drainage overflow on the road

 Kiran Kumar C K on Mar 13, 2016
There is a problem of the sewage overflow on the road let out by the neighbours next door #51 Shankarmutt main road, Shankarapuram Bangalore-560004. From the past 6 months we have been giving complaints to the BWSSB & BBMP engineers and health inspectors. They have come and seen the place and the condition of the drainage but have not taken any action against this problem. There is a lot of foul smell and we are facing many health issues
PLEASE SOLVE THIS AS SOON AS POSSIBLE....
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Water Supply & Sewerage Board [bwssb] — Wastage of borewell/ groundwater

 Madhav Shastri on Mar 11, 2016
In front of our house there is house where the water is wasted atleast thrice a week for abt 30 mins and sometimes more than an hour. Contact me for more details on 9591969069....
Complaint comments  Read comments Complaint category Utility Services

Bangalore Water Supply & Sewerage Board [bwssb] — Please inspect

 Hariprasad Srinivasaiah on Mar 11, 2016
Hello Sir,

ITI Layout 3rd phase nayandanahalli near to ganesh temple, many people have not registered the borewell with 3-4 floor building & 5-6 houses .
please inspect and take action.


RTI activist...
Complaint comments  Read comments Complaint category Home & Garden

Bangalore Water Supply & Sewerage Board [bwssb] — Sanitary blockage

 Nanjundiaha Shashidhara on Mar 11, 2016
I am writing this to request you that the main sanitary line connecting to my residence is blocked - it needs urgent attention for free flow. Urgent attention is requested,

Prof N. Shashidhara
70. 11 B Main...
Complaint comments  Read comments [1]Complaint category Home & Garden

Bangalore Water Supply & Sewerage Board [bwssb] — Borewell surcharge wrongly billed

 joepulickel on Mar 7, 2016
Sir,

I do not have a bore well or any other well or any other water source in my compound and my only source of water supply is BWSSB.
This was very clearly shown to the BWSSB official who came to my house to ascertain whether there is nay bore well. In spite of this the BWSSB has been adding Rs 100 as surcharge for bore well in my monthly water bill.
I had submitted a written request for cancelling this surcharge and got an acknowledgement. (I had to take one day leave from my work to do this and is a financial burden and torture to me).
Even after submitting...
Complaint comments  Read comments Complaint category Utility Services

Bangalore Water Supply & Sewerage Board [bwssb] — Water is not leaving properly

 Mdshafeeq on Feb 27, 2016
Dear sir/ madam,
I would like to inform you that water is leaving only 45 minutes in the arfath nagar, which is come under west of padarayanapura, bangaluru, 560026.pls tell us how we can manage and carry in that time for all who is staying in one building, And which is have 2 floor, 7 houses in one building there is lot of middle and lower peoples are living. Pls take action on this statement which is truth and fact and take action the person who is leaving the water to that area and why iam telling this because these persons only not leaving water properly to the area and they are focusing...
Complaint comments  Read comments Complaint category Utility Services

BWSSB — Incomplete work by bwssb

 Jayashree Shankaran on Feb 22, 2016
I stay in 17 th f main road 6th block, koramangala, they have dug the concrete road for past two months, they have put water pipe to supply cauvery water to Egipura, but they have not completed filling up dug portion properly causing lot of inconvenience, pollution & dust & also traffic flow is affected.can concerned look into it & complete work...
Complaint comments  Read comments Complaint category Government Organizations

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