Bangalore Water Supply & Sewerage Board [BWSSB] Customer Care

Bangalore Water Supply & Sewerage Board [BWSSB] Customer Care

Bangalore Water Supply and Sewerage Board

Cauvery Bhavan
Bangalore
Bangalore District
Karnataka
India - 560009

Customer Care Phone Numbers and Contacts

Phone:
+91 80 2294 5114
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15
4
+91 80 2223 8888
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17
7
+91 80 2294 5100
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11
6
Webpages:
Work days:
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am
Satisfactory Rating
1%
Complaints
411
Responses
0
Resolved
4
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Bangalore Water Supply & Sewerage Board [BWSSB] related photos (31)

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Bangalore Water Supply & Sewerage Board [BWSSB] Customer Care related pictures (31)

Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

Bangalore Water Supply & Sewerage Board [bwssb] — Sanitary leakage and overflow

 leela vathi on Jan 27, 2016
We are complaining the sanitary leakage in front of our house from past 8 days and no one is attending the same.
This leakage is flowing out in area and chances are there to spread the disease.
given the complaint to BWSSB je but there is no use.

kindly look in to this...
Complaint comments  Read comments [1]Complaint category Government Organizations

Bangalore Water Supply & Sewerage Board [bwssb] — Asphalting of excavated pipelines

 ravindragrrr on Jan 23, 2016
Dear Vijaya Bhaskar Sir,

This complaint is second time i am making since prvious one was not attended.
At yelahanka near Attur layout, recently say few months back BWSSB contractor has excavated asphalted roads for laying water supply and sewage lines.

But dug up roads are not levelled properly and reasphalted causing inconveniances to thousands of TirumalaNagar and Sorrounded area residents.

Am sure contractor had provision to make these roads good, but engineers are care less and not responsible to ensure originality of roads.

This...
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Water Supply & Sewerage Board [bwssb] — January Water Bill not received due to faulty Water Meter

 Kv Satish on Jan 20, 2016
RR No: N-334211/67-360
Sub Div : NE3
Consumer Id : 35037

With reference to the above mentioned domestic water connection, we here by inform yo that the January bill has not yet been received by us. This is mainly due to the error committed by the BWSSB staff while replacing the old version water meter to new one dated 19th Dec. 2015. Receipt No. SPML 9940. Kindly look into the matter immediately and do the needful.

Thanking you,

K. V. Satish
Bangalore, Hebbal

Mobile No. 9900718185
email Id : kv.satish@hotmail.com...
Complaint comments  Read comments Complaint category Other

Bangalore Water Supply & Sewerage Board [bwssb] — Kaveri water issue

 Shruthi Shankar on Jan 18, 2016
Hello all. We are facing very much prob wrt kaveri water... Water is not reaching us.. If we ask the person he's not responding properly...Please try to have a look it into at the earliest (place: pragathi layout, doddanekkundi Bangalore 37)...
Complaint comments  Read comments [1]Complaint category Other

Bangalore Water Supply & Sewerage Board [bwssb] — Change of sewage/water pipes on curley street, richmond town - surfacing of road not done

 Ramani v on Jan 11, 2016
While the pipes were changed (good initiative to change pipes), the pavement and road not surfaced. There is a lot of mud around and flying about when vehicles move around and it is a serious pollution issue. Residents and children of schools around have serious health hazard. Government departments should work in coordination and ensure that work is complete in all respects - in this case road is surfaced and all surrounding areas are cleared of mud. It is the responsibility of BWSSB to ensure that this coordinated and work is completed as BWSSB is the one who initiated this brought about this...
Complaint comments  Read comments Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [bwssb] — Water/sewage overflowing

 chikki2082 on Dec 29, 2015
Water and sewage is overflowing on the road near 162, 7 th cross, saraswathinagar, vijayanagar, bengaluru -40 Given telephonic complaint..however the AE(hosalli) said the area doesnot come under him. Request early intervention to ensure health and sanitation Regards Deepak...
Complaint comments  Read comments Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [bwssb] — Not taking meter reading since 7 months and producing false meter reading report by meter reader mr. Narashima murthy in vignan nagar.

 Ebenezer John on Dec 17, 2015
We are staying in No 38, 9th Cross, 2A Main Road in Vignan Nagar, Bangalore 560075. Our Water Meter has never been checked by Water Meter Reader since 07 Months and giving false receipt for false usage and charging the way he wants.
in july Rs 100, In Aug Rs. 300, in Sep 100, in Oct 300, In Nov 150 and in Dec 541.

On 16 Dec 2015, I went to Bangalore East -4 BWSSBoard office and Met Mr. A Rajashekar Asst Executive Engineer and explain to him the since 07 month Meter reader never checked water meter and left water bill in gate. with out calling to open gate to check water meter...
Complaint comments  Read comments Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [BWSSB] — No cauvery water supply

 ajeet_77 on Dec 11, 2015
Dear Sir/Madam, address- 1st Cross Extension Muneshwara Layout, KR Puram Bangalore 560036 (Near/Opp area- Ayyappa Nagar Petrol Pump). since begining we are facing Kavery Water Supply Problem in this area it comes (Once in a week) on Thursday only. and so many times it does come on that day also due to some reason, like today there is no water supply in this area, people has to buy water tank by spending too much of money. i would like to request you please regularize the kavery supply in this area and supply it atleast twice in a week....
Complaint comments  Read comments Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [BWSSB] — Frequent Lack of water Supply problem from August 2015

 BP Pradeep on Nov 28, 2015
Frequent water problem, No water supply every now & then for many days & weeks from Aaugust 2015, in spite of several complaints to the concerned authorities in BWSSB My RR no. E-326069 Address: 32/1 Hari Nivas, M.E.G Officers Colony, ITC Banaswadi main road, Bangalore 33...
Complaint comments  Read comments Complaint category Municipal Corporation

Bangalore Water Supply & Sewerage Board [BWSSB] — Excess of water bill

 sumalathapooja11 on Nov 28, 2015
From past november 2014 we are excess of water bill before that getting 700, 500, like that but from december more 2500 per month regarding this i complained for kothnur dinner bwssb and gave complaint letter also but i dint get any response from that side but from october 2015 i am getting 4500 rs per month so please check the complaint this my RR NO 21026 bilekahalli b g road bangalore...
Complaint comments  Read comments Complaint category Other

Bangalore Water Supply & Sewerage Board [BWSSB] — Sewage line blocked

 amarnath khatokar on Nov 18, 2015
Chamarajpet ward no-140, behind 1st main, 4 th cross, (conservancy), sewage line blocked from past 7days, , and sewage over flowing, complaint is registered in book by neighbours and me, , gangmens are telling no kambi lorry to clean the line, (bad smell generated ) please attend....
Complaint comments  Read comments Complaint category Neighbours

Bangalore Water Supply & Sewerage Board [BWSSB] — Water meter faulty

 noore.alam@yahoo.com on Nov 12, 2015
This Complaint is regarding the Water Meter Showing Excess reading, we had given a complaint to C3 BWSSB Office Frazer town nearly 3 months ago they failed miserably failed to correct the meter reading, instead of that after 2 and half month they came out today and gave a Water bill which is showing Rs: 14000 from past 3 Month, The complaint Number is [Request ID :##18706##] : Noor E Alam E-345962,

I request you to please look into the matter and fix the water meter issue as soon as possible....
Complaint comments  Read comments Complaint category Unauthorized charges

BWSSB — Bill excess payment not reflected - bill paid twice

 SujaiJayabalan on Oct 20, 2015
We have paid Bangalore One Water bill Payments > BWSSB Twice on 09th Sep 2015(refer details below). The amount is not adjusted by the BWSSB Authorities in my this month billing.. my Consumer number BWSSB 13838


If I have made excess payment in Bangalore One - Either it must get Refund / It must be adjusted in BWSSB Bill..

This is a serious problem and I trust Bangalore One Authorities will help me to this Problem

Trans No Date Department Consumer # Status Amount

NET005310440 09/09/2015 BWSSB 13838 Success 807.00
Complaint comments  Read comments Complaint category Other

BWSSB — Leaking Water Pipe Leading to wastage of drinking water

 Venugopal Beesu on Oct 19, 2015
There is a leaking water pipe right in front of my house. its bad to see drinking water getting wasted and running on streets. BWSSB had replaced the pipes and in the process they damaged the connection. I did lodge a complaint twice on BWSSB customer care still no luck. Due to lack of time I was unable to visit the BWSSB office or report in BBMP office. if the issue does not get resolved I will have to walk in to BBMP office. following is the address where the water pipe is leaking 4th Corss, A Street, East Link Road, Malleswaram Bangalore 560003. This road is diagonally opposite to...
Complaint comments  Read comments Complaint category Municipal Corporation

BWSSB — No supply of cauvery water

 Papu Parsram on Oct 13, 2015
Dear Sir,
It is almost a month now that we have no supply of Cauvery water.
Kindly do the needful
Address:
Gold Rs
3/11 Cleveland Road Cross
Fraser Town
Bangalore 560005
mob. 9902630740
Thanks & regards,
Papu Parsram...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

BWSSB — Billing issue

 Syed mubarak on Oct 8, 2015
As I want to inform You that water is not coming since from 3-4 years & swerage pipe are Blocked in this condition every month they will give the bill with out miss we have lodge the written compliant 4 to 5 times in Bwssb office but no use. will you kindly send any of the person to cross check the billing meter issue....
Complaint comments  Read comments Complaint category Municipal Corporation

BWSSB — The pipe connecting two manholes broken

 svk1977 on Oct 6, 2015
PF Layout Vijaynagar. The pipe connecting two manholes is broken and hence blocking our toilets.My house is in 2nd main road PF layout. Near the Ward office.Each time we complain, BWSSB does a temporary work and again after few days the problem resurfaces. Since its the main pipe which is the problem, I expect BWSSB to relay with new ones at no cost..What is the process.There is no respite from toilet bloackages due to this issue....
Complaint comments  Read comments Complaint category Municipal Corporation

BWSSB — No meter replacement even after paying DD to chairman

 smohanan77 on Sep 25, 2015
Even after paying amount of Rs. 4300 as Meter replacement charges in year 2014, the BWSSB has not replaced the faulty meter on the premises of Ramaraju Infrastructure, Glenwood Apts, 1st Cross Rd, Arekere, Bannerghata Road, Bangalore - 560076, RR No -> S337005. Even after multiple follow-ups with BWSSB Vijaya Layout office and Kothnur Dinge substation, there is no redressal to this grievance. The BWSSB is collecting flat Rs 4242 citing "Suspected Meter Stop" from the apartment complex. Please report this as a serious violation on part of BWSSB and help compensate appropriately and to rectify the...
Complaint comments  Read comments [1]Complaint category Government Organizations

BWSSB — Incorrect Meter reading Billed every month

 syed_khadir_ahmed@yahoo.com on Sep 24, 2015
Hi Tream, We could see that our meter reading is only showing a reading of 0127549 and we have been billed at 723000 which way way higher than current charges we should be receiving a refund for this higher billing. Please let us know how do we sort this issue....
Complaint comments  Read comments Complaint category Unauthorized charges

BWSSB — Drinking water (BWSSB pipe)leakage from new digital meters

 b s damodar on Sep 8, 2015
Dear Sir, Reg:- Complaint against the External Agency who fixes the digital meters As per the recent decision of BWSSB the old water meters are being replaced by digital meters by an external Agency engaged by BWSSB in the entire Bangalore City. This work is being undertaken when servicing is not there(i.e., day time). After their work, when servicing is given in the night, in almost all the new fittings people are experiencing huge water leakage. While in some cases the leakage is after water passes through the meter, in some other cases it is before water enters the meter. Thus, it causes loss...
Complaint comments  Read comments Complaint category Municipal Corporation

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