Bangalore Water Supply & Sewerage Board [Bwssb] — BWSSB - Excess Billing on an empty building

Address:

20 Lilli Lane, Dental College Main Road, Munekolalu, Marathahalli, Bangalore - 560037

Sir/Madam, RR no: E-229071, Customer name: Shreekantha Rama, The house is empty for past 6 months but I have paid Rs.4245- each month. Since there are no tenants and no usage how come BWSSB is charging us excessive amount for their services. Moreover, even though I have water connection, I don't get single drop of water to my house, yet I have to pay the bill.

All I can think of is that BWSSB is cheating to their customer by charging excessive bill amount because there is no other way to explain my concern.
When asked why there is no sewage for past 10 years, I am told all sort of stories on why they cannot build, where as next to my lane, there are sewage and 150 ft from my house, they have lines going for sewage.

Finally I would kindly appreciate to rectify my concern regarding excessive bill amount. Remove the excessive bill amounts being paid.

Since I am staying out of town, I am not able to come in person to resolve this matter, appreciate if you can help me.

Thanking You.
Yours Sincerely