Bangalore Water Supply & Sewerage Board [Bwssb] — I'm complaining about my high water bill

Address:

Door no 40 3rd stage 3rd cross pillana garden 560045 Bangalore

Dear Sir,
My water RR number is E-318878.
We don't use kaveri water at my place infact we have closed the wall itself.
Bt still we get high bill for water
Can u plz look into this what is the exact issue.i request you to please resolve this issue as soon as possible as we stay in this rented house and we r forced to pay for the bill which we r not using at all, or help us in disconnecting the kaveri water connection itself so we don't get any bill for it please