Bangiya Gramin Vikash Bank — Failed ATM Transaction | |||
Dear Sir I am a customer of your bank Ramharipur Branch. My Savings Account No is[protected] .I am trying to withdraw a sum of ₹6500 at PNB ATM MTPS BRANCH BANKURA WB at 12.30PM using my ATM card. No money comes out of ATM but my account is debited by an amont ₹6500. I have applied to the Branch Manager of Ramharipur Branch about my ATM withdrawal problem on 18th October 2021.My complain No is [protected]. But till the date my problem is not solved. I request you for necessary action. Thanking you Yours faithfully Nupur Chattopadhyay Was this information helpful? | |||
Bangiya Gramin Vikash Bank customer support has been notified about the posted complaint. | |||
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+91 348 222 4602
Chuanpur N. H 34, Berhampore, Murshidabad, West Bengal, India - 742101
This is my humble submission that I was use my ATM card on 07/11/2021 on 12.13 noon an amount of rs. 4000.00, in this time the transaction was not complete but the amount of rs. 4000.00 deducted from my account on this time. I await your response in atm approx 15 minutes but no activity done, then I was made another transection of rs 1500 then the transection was successfully completed, then I wait 24 hours for the automatic refund of the the wrong transection amount of rs 4000.00 but no refund is done and I contact with the branch, then initiate the issues and commitment that the amount will refunded with one month maximum, but today on 09/12/2021 the time exists one month more but no refund done till date.
Therefore you are requested to take the necessary action for the refund please.
A/C NO[protected]
NAME- SK RAISUDDIN
AMOUNT OF DEDUCTION- 4000
DATE - 07/11/2021
TIME- 12.13.40 noon