Bank — Fraud issue for payment transfer by paytm and helping to cyber criminals.

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641602

Paytm — paytm fraud and helping to cyber criminals.


Debit Card [protected] has transaction of INR 15, 000.00 Info.IIN*Paytm.com on[protected]:22:22.This is purchased by a fraud not me .A fraud from this number [protected] called me and pretends to be FEDERAL BANK customer care and told me my debit card got blocked, bank want to activate it. Than I gave my details .Next instantly that fraud did this purchase from Paytm .After this fraud I blocked my debit card and filed a FIR in police station And I immediately requested Paytm to stop that purchase and refund my money back to me. Than on same day I got a reply from patym on 11.30 p that I have to give my bank statement and trascaton details.I gave to them next paytm told me they are working on my problem.The main twist is I got a mail on december 26th . paytm coustomer care person gave me the details of beneficiary, according to paytm those are the details of that fraud, who has purchased 15, 000.00 rupees by using my debit card. which is fake(do not exisits) and number [protected], when I called to this number, do you know what was happend, he did not even know the difference between ATM and paytm .Next I got a another mail from paytm, which consist they are working hard on my problem and hopefully will give positive response to me.I do not understand why paytm playing dirty politics with me, i mean someone from paytm are saying they are trying to help me and someone giving me fake details. why paytm gave me the fake details, when my problem is not solved and Still paytm working is on my problem, than what is necessary to gave me this fake details .Most important thing how can you deliver this purchase, when so much investigation is Going on this problem.Paytm should have ask that fraud to show legal bank statement.Without doing these all how can some person from paytm want to mislead me, when I am fighting with cyber criminals.when police and cyber cell are investigating on this crime.why paytm want to encouraring criminals.please give me your head office number, I wanna discuss this matter and if paytm seriously delivered this purchase than I will file case against paytm in the consumer court, as I have all email conversations with timings.how can paytm so irresponsible about this fraud transcation.For me it is 15, 000.00 rupees, huge amount, my one month salary.