Bank Of Baroda — Poor service / unprofessional staff

deepankar01

from New Delhi, Delhi

Address:	Faridabad, Haryana, 121001
Website:	www.bankofbaroda.co.in

To,
Bank of baroda
Jawahar colony
Nit faridabad
Haryana

Subject: Poor service of the bank

Sir

One & half months ago I have opened my mother saving account with your bank While opening the account I have mentioned that I want a ATM card also Till now I didnt received the ATM card again I went to the concerned branch where the bank only three staff handing entire rush Approx30 people beacuse its my mother account & she is senior citizen i was request to one of your bank officer his name is Mrs Nidhi Shall be help she simply denie after long queue when came my turn I was asking why we not recive till now atm card she replied for The atm card Pen card is must i was also asked other options she denie after that we move outside from the bank
last week i cross cheak with my one of friend he said threw form 60 you can apply for pen card I was really shocked because nobody inform me in the bank It is not possible to make all the payments through bank It is also very tedious for my mother beacuse she is approx 65 years old she cant stand entire day at bank I am a working and have other responsibilities too I do not have time to come to bank every time only to file a complaint or fill the application for ATM Card It is really very disappointing that bank is taking so much time for issue of ATM card I request you to look into the matter and solve as soon as possible or your bank staff dont have complete imformation

Applicant - Saroj mishra
Saving account number:[protected]
Postal address: E637/2, dabua colony, mishra sadan, nit faridabad
Contact no-[protected]
Thanks,
(Deepankar Mishra)

Was this information helpful?

No (0)

Yes (0)

Bank of Baroda customer support has been notified about the posted complaint.

Apr 10, 2017

Updated by deepankar01 To,
Bank of baroda
Jawahar colony
Nit faridabad
Haryana

Subject: Poor service of the bank

Sir

One & half months ago I have opened my mother saving account with your bank While opening the account I have mentioned that I want a ATM card also Till now I didnt received the ATM card again I went to the concerned branch where the bank only three staff handing entire rush Approx30 people beacuse its my mother account & she is senior citizen i was request to one of your bank officer his name is Mrs Nidhi Shall be help she simply denie after long queue when came my turn I was asking why we not recive till now atm card she replied for The atm card Pen card is must i was also asked other options she denie after that we move outside from the bank
last week i cross cheak with my one of friend he said threw form 60 you can apply for pen card I was really shocked because nobody inform me in the bank It is not possible to make all the payments through bank It is also very tedious for my mother beacuse she is approx 65 years old she cant stand entire day at bank I am a working and have other responsibilities too I do not have time to come to bank every time only to file a complaint or fill the application for ATM Card It is really very disappointing that bank is taking so much time for issue of ATM card I request you to look into the matter and solve as soon as possible or your bank staff dont have complete imformation

Applicant - Saroj mishra
Saving account number:[protected]
Postal address: E637/2, dabua colony, mishra sadan, nit faridabad
Contact no-[protected]
Thanks,
(Deepankar Mishra)