India Post Customer Care

India Post Customer Care

Ministry of Communications & Information Technology

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Tollfree:
1800 112 011
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112
83
Phone:
+91 77 1223 3400
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35
19
+91 61 2222 5051
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30
25
Mobile:
+91 12 0232 1176
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29
25
Fax:
+91 61 2222 5011
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+91 77 1223 3194
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Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
View More Information...
Satisfactory Rating
1%
Complaints
1608
Responses
0
Resolved
12
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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India Post related photos (213)

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India Post Customer Care related pictures (213)

India Post Complaints & Reviews

India Post — Articles is not yet delivered

 pritam9135 on Feb 8, 2016
Sir I booked the parcel ( not the letters) on 02/02/2016 . My tracking no. is EK948650296IN . when i checked through your speednettracking then it gives me the details of only till 05/02/2016 after that there is no any further details given. It is not been delivered yet. Please help me regarding this. Thank you.
02/02/2016 15:36:18 MANIPAL H.O Item Booked
02/02/2016 16:51:33 MANIPAL H.O Item bagged for NSH MANGLORE
02/02/2016 16:58:56 MANIPAL H.O Bag Despatched to NSH MANGLORE
02/02/2016 20:41:00 NSH MANGLORE Bag Received
02/02/2016 20:41:14 NSH MANGLORE Bag Opened
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

India Post — Non delivery of articles speedpost

 anilplb29 on Feb 8, 2016
Dear Sir,

it is inform to you that, i have sent the item through head post
office gt road burdwan 713101 for send item to Pilibanga distt hanumangarh ( pin code 335803) to my father on dtd 05.01.2016.
But still item not received at above address, , and there was important item in parcel
Booking Details :

Booked at Burdwan, Dtd, Tariff Rs., Destination Code : 335803, Track no.EW410758785IN

It is also inform to you that i have also complain via online complain
(10006735917) on dtd 21.01.2016, & after there i mail also to cpmg_wb@indiapost.gov.in...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Articles is not delivered yet

 pritam9135 on Feb 8, 2016
Sir I booked the parcel ( not the letters) on 02/02/2016 . when i checked through your speednettracking the it gives me the details of only till 05/02/2016 after that there is no any further details given. It is not been delivered yet. Please help me regarding this. Thank you....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

India Post — Worst delivery ever and any helpline number is not working.

 anjanghoshcc on Feb 8, 2016
I have courier some documents by India Post on 03/02/2016 from Khoyrasole S.O. but the documents are still not delivered on 08/02/2016. It is taking too much time than usual. The taking details is also embarrassing me because the courier is rotating between ICH SAINTHIA and NSH KOLKATA AIRPORT. But the destination PIN CODE is 600014, Chennai, Tamil Nadu. And also the all helpline and office phone are not working. Worst service from India Post....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Delay in speed post

 mamguis on Feb 8, 2016
Mang Guite,
An article was booked for me from New Delhi on 02/02/2016 with tracking no ED975248555IN, but the said article was not deliver to me till daye i.e 08/02/2016. There is also nioupdate in the speedpost tracking site from 03/02/2016. Kindly do the need full as im am in urgent need of the said article...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Non delivery article

 baskey nripen on Feb 7, 2016
Sir,
We have given certain things to delivery to the following post office.But still it is not received the given address.

KAJOLI MURMU
post balapur, west bengal
Balapur 733127

For this we have given complaint for non delivery of article.i. e)Transaction no:EN236922608IN on 05/10/2016 at jaggaiahpet s.o 521175.for this we have received complaint Acknowledgement (Enclosed for reference ).
Other than that we have given online complaint also.Complaint no:10006630371.recently we checked against this complaint and result is attached here for...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Non delivery of article and showing as delivered

 Neha Goenka on Feb 4, 2016
I have not got my registered parcel with the following number RJ669648175CN. which has arrived in Gurgaon H.O. on 22 jan.

I have lodged complaint on india post website with number 10006746036 stating this that Item is not delivered by gurgaon ho whereas it is showing as delivered on 25 jan but I was at home for full day and postman didn't arrive not even after that but my complaint was closed stating it is delivered.

So I again lodged another complaint on 3 feb with number 10006755313 asking them to provide me proof of delivery but again it was closed on 3 feb stating...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

Indian Post — Not working my broadband

 Subash Boss on Feb 1, 2016
Not working my broadband.
l was complaint many time.
But not response for your reliance executives.
consumer no. 373281187435
contact 9961986686...
Complaint comments  Read comments [1]Complaint category Business & Finances

India Post - Vishrantwadi Pune — Damage documents delivered

 kumar.nipunkumar on Jan 29, 2016
I did Speed post just because of reliability of India Post.But I was wrong.I did SP on 22 jan 2015 from Pune and delivered to Lucknow on 28th Jan 2015. The documents are very important but INDIA POST what delivered is completely damage. It seems like the left it in water.

I don't know whose mistake was this (PUNE or LUCKNOW)

Finally I am facing the issues.

Can anyone clarify....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Cheque returned unpaid with charges of Rs 228 due to an error by the post office personnel

 Uma Shiva on Jan 25, 2016
I have been issued a cheque for an amount of Rs 110064, with the cheque bearing number 157206 on 20 Jan upon the closure of my recurring deposit account upon completion of the term

One of the post office personnel P Padma had missed some details on the cheque due to which it was returned unpaid. Upon going back to the post office on the reasons for this Padma mentions that due to work pressure she had made this error and the Rs 228 cannot be returned.
This is annoying, hard earned money is invested in post office and this is the attitude of the staff at postal department Jubilee...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Haven't received my parcel from last 10 days

 sunnyguptakumar on Jan 25, 2016
Hi sir/ma'am,

Myself sunny kumar gupta, i haven't received my parcel from last 10 days. I'm seeing the status of my parcel from "ips web tracking" (Item n° cp445315385es) site and it's showing on 15th jan'2016 arrived at delhi foreign office.

Personally i visited to delhi foreign office, near to ito metro station (At 18th jan'2016) regarding to know about my parcel where is it? And they said that it'll take time because currently we're dispatching 30th dec'2016 parcel to local post office, new delhi.
Complaint comments  Read comments Complaint category Government Organizations

Indian Post — Misplaced post by post office and wrong information

 guptavipul98@gmail.com on Jan 25, 2016
Lost of speed post article
i sent a article having tracking no. EK24074402IN through speed post from madiwala S.O on 29th dec 2015, after few days i checked the status of my article which showed that article is recieved by shivpuri head office on 1st jan 2016. when i confirmed about my article then they said the article was missed by them so i register complaint against shivpuri post office . after few days they updated the status that the article is delivered on 8th jan 2015 but i have not recieved any article yet. now they refused my complaint. please take immediate action against shivpuri...
Complaint comments  Read comments [1]Complaint category Government Organizations

India Post — International parcel not yet recieved

 Moosa.Khan on Jan 23, 2016
My sister sent a parcel on January 5th From USA.
On 10th Jan, India Post the site has been updated that the parcel has been sent for "Customs Verification". I emailed the customs department and they said they are yet to receive the parcel for customs checking.

I have even raised the complaint to India Post, number 10006736483.

I request the concerned authorities to look into this and release the parcel.

The USPS number is EL125524151US

Thanks,
Moosa...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Pan card not delivered

 Devwan Shahi on Jan 23, 2016
My pan sent by nsdl on 06-01-2016 which was reached at my village post office on 13-01-2016 but postman and postmaster returned that pan card without delivering me, saying an excuse that insufficient address. Inspite of searching honestly, also they even not called on provided mobile number in the address and return that pan intentionally. Plz help and punish them.

Anisha kumari
w/o-kumar devwan
vill+po-prahladpur, via-silout, ps+block-mushahari, dist-muzaffarpur, bihar-843119
mobile no-9771488295
pan no-eeopk0282l
pan acknowledgement-881030138055911...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Harassment by local office from last 2 months

 mahindru Vikas on Jan 22, 2016
I have opened one ppf account in mukerian post office (Punjab). My account number is 4198. Earlier I was doing job in mukerian and now transferred in pathankot .
I have given my passbook to pathankot office for transfer of my ppf account, from mukerian to pathankot.
I had requested on 16/11/2015 for the same but still as on date I didn't get my passbook back from post office .
As I have already visited local post office so many times but didn't get any reply or any solution regarding same.
And only reply by them is that u have to go to our head office (at dasuya) and...
Complaint comments  Read comments Complaint category Education

India Post — Non delivery of document rc book

 chinthala charan teja on Jan 22, 2016
RTO office with EMS number EN883936774IN sent RC Book on 04/01/2016
The status shows Delivered at Ramachandrapuram He S.O (502032) on 07/01/2016, didnt get the post yet. also raised a complaint 10006736794...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Consignment not received

 parveen kumar narwal on Jan 21, 2016
Sir my consignment is not found to India post. Please sent it soon.
Reg no- rh558867359in
Send to guwhati
Mob no - +919050632461
I have already inform to C.P.M.G Ambala about this please help me thanks....
Complaint comments  Read comments Complaint category Job & Career

India Post — I haven't received my parcel

 Mudabir abdullah kawa on Jan 21, 2016
On 12 january 2015 i rcieved a message that my parcel has been dispatched with speed post no EP895178515IN. this is to request you neither this no. can be tracked nor thr is any positive response from post master ..kindly track my article...
Complaint comments  Read comments Complaint category Banks

India Post — Documents parsal

 aadiya on Jan 19, 2016
Sir mera 1 documents date 10/01/2016 aaya tha Lekin mujay aaj tak mila hi nahi so please help me and call back my mobile no is 9906838494...
Complaint comments  Read comments Complaint category Other

India Post — Delay

 sameer saikh on Jan 19, 2016
Dear,
Sir/madam
I sent a speed post from saudi arbia (dammam)to indai(bihar, darbhanga)my artical no is EH150191447SA and my camplain no is 10006700323 so sir/madam my artical too much please inquire where is my artical....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

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