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India Post Customer Care

Department of Posts

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Phone:+91 612 222 5051
 +91 771 223 3400
 1-800-112011
Mobile:+91 120 232 1176
Fax:+91 612 2225011
 +91 771 2233194
Regional Contacts:

Andhra Pradesh:

Dak Sadan, Abidas, Hyderabad – 500001.
cpmg_apr@indiapost.gov.in
+91 40 2346 3636 (Tel), +91 40 2474 7282 (Fax)

Assam:

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India Post Complaints & Reviews

India Post - documents not received at the destination

User
 mmangal2014 on Jul 9, 2014
I had sent my admission documents to a college named BITS Pilani- Pilani Campus through indian speed post (ER No. :247457757IN) on 19/06/2014 which have to be reached on or before 30/06/2014. But I found that the documents were not reached the destination and due to this my candidature in college cancelled. I'm very helpless now. Please look into this matter as soon as possible. Thanking You Yours Truly, MAYANK MANGAL...
Complaint comments Read comments Complaint category Institutes

India Post - delay in registered post delivery

User
 s1thkumar on Jul 6, 2014
I have sent my all original documents in the registered post from banglore to directorate general of mines safety, dhanbad. I have booked that parcel on 20th june 2014. Till 24th June there was some updates about the parcel in Indian post webite, after that I didn't get any information. Please find the parcel as soon as possible. It's already been 18 days since I parceled the parcel. Tracking number is RK096049039IN and my complaint no is 100057-75394. Please inform me weather parcel delivered or not. Here I enclosed snapshot of status. My mail id; nykgnt@gmail.com...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post Office - PostMan not even delivering the Registered POSTS.

User
 LJoshi12 on Jul 5, 2014
Hello There, This Complain is in regards to the Post Man, assigned for Area: E Block, Phase-2 New Palam Vihar, Gurgaon pin: 122017. We never receive normal posts, still accepted however, for important posts, we have requested the departments to send the POSTS as "REGISTERED POST" still the posts are not delivered, and sent back saying "The person is not available at the address", when the post sent for the second time, we our self collected the POST. When asking about the reason, that Postman, was not even concern about addressing the issue. I would really appreciate if a strict action...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Rrb locopilot exam call letter not received

User
 thakor sanjay on Jul 2, 2014
Respected sir,
I applied for rrb locopilot through post.
My application is accepted for rrb locopilot entrance exam and it shows on website of rrb, but i don't receive call letter/admit card for entrance exam.
I have download the admit card through website of rrb, but they said that it's not valid for entrance exam.It's just a proof which shows that your application is ok.
So sir, i have also attached this prrof for your easyness of inquiry on my problem.
Rrb locopilot entrance exam is held on 13th july 2014.
So, plz help me to get my admit...
Complaint comments Read comments Complaint category Government Organizations

India Post - Complaint against postman for not delivering posts

User
 tabha on Jul 2, 2014
Sir/Madam

With due respect I want to state that I have subscribed journals Yojana and Kurukshetra from Publication Divisions in April 2014 and it was supposed to start being delivered from May 2014 onwards but it was not yet in month of June and even July has started, when I contacted to the office of Publication Division, they said that they already had dispatched it, therefore contact to the post office.But Sir / Madam this is not the only issue, I have filled the from of SSC sub-inspector in paramilitary forces and SSC CGL 2013, there admit card for SSC sub-inspector was to be...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post Service - envelope include sketch and letter reached in damaged condition(tear and folded)

User
 Pleasant Som on Jun 30, 2014
Respected sir, Myself somdeep sharma from Bhawanigarh city post office Bhawanigarh pin code 148026 district Sangrur. I dispatched an envelope through India Post on dated June 03, 2014 which included one important sketch on a paper and a letter also, from the post office Bhawanigarh and its pin code is 148026 and they gave me tracked number RP378392838IN. . I sent sketch which is made on paper with my own hands. I sent it to ., on this address "Leshni Naidu 27644 Anderson pl., Hayward, CA 94544 USA. "But it reached there in damaged condition.USA post service put stamped on envelope “RECEIVED IN...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Envelope reached there in damaged condition

User
 Pleasant Som on Jun 29, 2014
Respected sir, Myself somdeep sharma from Bhawanigarh city post office Bhawanigarh pin code 148026 district Sangrur. I dispatched an envelope through India Post on dated June 03, 2014 which included one important sketch on a paper and a letter also, from the post office Bhawanigarh and its pin code is 148026 and they gave me tracked number RP378392838IN. . I sent sketch which is made on paper with my own hands. I sent it to ., Hayward, CA 94544 USA. But it reached there in damaged condition.USA post service put stamped on envelope “RECEIVED IN DAMAGED CONDITION” . I packed letter very nicely...
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

India Post - Parcel undelivered

User
 L N PATEL on Jun 28, 2014
The parcel sent to New Delhi from Navrangpura, Ahmedabad has not been delivered till date. The details are as below : To, Shri R S Patel B-5/318, Ekta Garden 9, IP Extension Near Mother Dairy Patpar Ganj New Delhi – 110092. Phone No. 011-22727687 From:- L.N. Patel & Co. 9, B. Jadav Chamber Ashram Road Ahmedabad – 380 009. 079-27546525...
Complaint comments Read comments Complaint category Wedding services

Indian Postal Service - Non-delivery of posts.

User
 milan_patel54 on Jun 24, 2014
Respected Sir, I am Milan Rashmikant Patel and address is 140/A, Shyam Darshan Soc., Dabholi gam, Surat-395004. My Postman known me well and he knows my address too...I am studying at IGNOU, which is running Distance Learning Programmes...So u can imagine if postal service is not good how can i study...My friends who is studying with me are getting their posts regularly.Moreover several times i had asked my university for my posts but they told that they have sent it..I also told them to send my post by courier, but they told that IGNOU is Government University so they have to post all documents...
Complaint comments Read comments Complaint category Postal & Delivery Services

Indian Post Office - Loss of goods

User
 vikas_25 on Jun 20, 2014
I am writing to inform that the goods I sent from Kalyan Post Office to Srinagar is received half weight and seal opened. On 6 June 2014 we dispatched 3 packets of weight: 16042 grams, 9410 grams and 14402 from kalyan. After 13 days packets received at kashmir with weight of 3.155 grams, 2.050 grams, 3.123 grams. This caused me considerable loss of money as well as inconvenience. I am writing to ask you to please make up the loss immediately and to set enquiry to get the responsible person for this cheap act Otherwise, I may have to reach higher authorities as well as take legal actions. I...
Complaint comments Read comments Complaint category Other

India Post - Postman does not deliver letters properly

User
 aruna73 on Jun 20, 2014
Sir, I am a resident of Allwin Nagar, Sungam By-pass Road, Ramanathapuram P .O., coimbatore - 641045. The postman of our area is about 6 months old. He is still not familiar with the names and address & it so happens that we always receive other people's letters and end up doing the postman job for our neighbours. Our neighbours are also doing the same. I had complained about this to the postman personally once, but he still does the same mistake. Please take notice into this and act immediately, because we still do not know if any of our letters are missing??????...
Complaint comments Read comments Complaint category Postal & Delivery Services

Indian Postal Service - Non delivery/missing of important article

User
 uttam biswas1982 on Jun 11, 2014
Respected Sir, I have sent an letter through speed post(EN349248175IN DATED 26 MAY 14) containing important document related to fund withdrawl, which i need urgently, from PO, naval base, vizag -14 to B Bhattachjee, COMNETCEN(MBI), INS ANGRE, C/O FMO, MUMBAI -400001. As per postal rules, the SP was supposed to reach to the addressee at least after 48 hrs. Irrespective of the stipulated time period, the letter had not been delivered to the addressee till todate. On 28 May 14, Mr B Bhattacharjee personally went to GPO, MUMBAI to collect the SP by hand but the staff at GPO straightway...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Huge delay in parcel delivery sent form Frankfurt, Germany to Darjeeling

User
 deb_b4u on Jun 8, 2014
Hi,

I have sent the courier via DHL and they handed the parcel to India post on 27th May, 2014.
Tracking no.CL751937665DE, which is still not delivered and since last 8 days there is no update http://ipsweb.ptcmysore.gov.in/ when raised for the same with Complaint No. 100057-37979.But since last one week, even there is response for the complain too.
Dropped 2 mails to "cpmg_wb@indiapost.gov.in", but again no response since last 2 weeks.Not sure whom to contact for the same.Thei web site provided toll free no. for international is not working, tried since last...
Complaint comments Read comments Complaint category Postal & Delivery Services

Indian Post - Please take the action of indian post office

User
 Praveen Sagar Josh on Jun 5, 2014
my name is malleswarao and i had sent a speed post from main post office branch kothagudem khammam district, on 28/4/2014 to Dadigala Ashok kumar seletion college don bosco of 0.45 gams of speed post but tell now post is not yet reached or not yet return to person...i went there and ask him wheither it will reach those guys or answqering me irresponsible answered that door lock...always same answer finally we tied...but the courrier is very important to us...the person ashok went there sanada post office and asked there still those or also same answered that courrier is not there any were i dont...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Delivery Boy abused

User
 Biswa Deep on May 30, 2014
Shipment vide India Post docket no CM003213013IN. India Post Jamshedpur, delivery boy abused & used offensive language. It was earlier requested to India Post jamshedpur branch to door deliver the shipment. Which they delayed for 1 day & wanted customer to pick up the same from PO. Customer denied & they delivered the assingment & the delivery boy used abusive language harassing the customer....
Complaint comments Read comments [4] Complaint category Postal & Delivery Services

India Post - important courier not reached

User
 BHARAT TIRTHANI on May 30, 2014
Hi, This is regarding my courier packet containing my original educational ceartificates is still not delivered at respective below address 76 C BACK STREET, ST.MAARTEN NETHERLAND ANTILLES TEL 599-542-5316 Also i have been visiting malviya nagar post office from last 4 days but all your employees are unable to give the satisfied answer that " where actually this packet is gone"despite of giving written complaint they are making fool out of me by saying this entire process is very time taking which will at least take 15 days to provide the solution. After telling them many times...
Complaint comments Read comments Complaint category Government Organizations

India Post - International registered parcel not yet received

User
 Namrata Debroy on May 30, 2014
Dear Sir, I had ordered a good from China in March and i haven't yet received my parcel. I have the tracking details but it says it is in the KOLKATA AIRPORT SORTING OFFICE. I have taken all the necessary actions but im helpless. Please look into this matter. Name : Rupasree Debroy Tracking ID : RB640334493CN City : Kolkata State : West Bengal...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

India Post - FIXED DEPOSITE AT POST OFFICE

User
 prpatel on May 29, 2014
HI I PREMILABEN M PATEL . I HAVE fixed deposit in POST OFFICE on 23 march 2009, my DOB 6 june 1949, so i was 59 year 9 month old, but post officer and post office agent creat my fixed deposit under senior citizen, so i got 9 % interest on my FD for 5 year, no win 23 march 2014 my FD mature so i withdrawal from post office, my tootal interest amount at per 9% on 2 lkah was 90, 000Rs . After 5 year and 3 month post office realise that i was not senior citizen so i supposed to return interest to post office back . But it was mistake by post office not clearly checked my form and accept even if...
Complaint comments Read comments Complaint category Banks

India Postal Service - Non delivery of parcel

User
 viku07aa on May 27, 2014
Dear Sir/Madam,

I have booked a parcel on 16 nov 2013 about 8 kg weight cost of approx 5000/_ .


I am not received my parcel till date, I have fwd my complain 2-3 time but no action.


parcel No- EE937840277. booking date 16 NOV 2013


booking from 1699 fpo srinagar to jhunjhunu rajasthan 333001


VIRENDRA KUMAR
7696490999...
Complaint comments Read comments Complaint category Government Organizations

India Post - Package

User
 nusha on May 26, 2014
Dear IndiaPost, I am waiting for a parcel from India, I am located in the UK. Upon tracking my order, it says that it has been dispatched to Mumbai on the 29th of April with no further update on the status. Could you please let me know the current delivery status of my order? My tracking number is RG566396634IN Thank you....
Complaint comments Read comments Complaint category Jewelry & Watches

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