India Post Customer Care

India Post Customer Care

Department of Posts

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
India - 110001

Customer Care Phone Numbers and Contacts

1800 112 011
+91 77 1223 3400
+91 61 2222 5051
+91 12 0232 1176
Fax:+91 61 2222 5011
+91 77 1223 3194

Contact Information added by users

The following information has been added by our users and may or may not be correct and/or true. Use at your own risk.
+91 98 9989 2352
+91 97 1189 5226
+91 98 9123 4575
+91 98 9134 7634
+91 99 7896 0588
+91 84 0150 3310
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Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
View More Information...
Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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India Post related photos (189)

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India Post Customer Care related pictures (189)

India Post Complaints & Reviews

India Post — Item booked by speed post at post office not yet delivered even after 06days

 falcons09 on Nov 26, 2015
I booked a speed post no-ED683355164IN on 20 nov 2015 from rohini sector-15 new delhi post office which reached at NSH new delhi on 21 nov15. there is no further update on website about whereabouts of item. Talked to Rohini post office as well Guwahati post office and both post offices are completely clueless.please help me....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post — Delay in delivery for Speed Post

 sgsandy on Nov 26, 2015
I had made a speed post for Lumding, Assam from Pune, Maharashtra on 9th of November. It is very surprising that even after 17 days it has still not reached its destination. On checking in Speed Post Tracker I see that it has taken 14 days for the letter to reach Guawahati, Assam from Kolkata, West Bengal. Both being the capital of the respective states and with numerous air and train connections between them I wonder why it took 14 days to reach. It is pathetic. India Post thinks it will serve India better by this type of Service? We normally send important letters through Speed Post with the...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post — India post spoiled my life and cheated me rs. 12414

 varunsundars on Nov 25, 2015
Hi everybody here i am going to explain my pitiful story after losing my dream job and getting into INDIA POST CHENNAI GPO office and subsequently being spoilt by internal politics of officers, seniors and union members. Actually this issue was raised by me personally to Chief Postmaster General- Chennai city region Shri. MERVIN ALEXANDER and after subsequent torchers by my seniors like keeping my original certificates under there custody, especially by Administration department ACPM and Depy Chief Postmaster VIJAYA and admin section staff SHANTHI. I withdrew the case and got relieved of my duties...
Complaint comments Read comments Complaint category Government Organizations

Speed Post — Not delivering packet

 Sho921 on Nov 24, 2015
I made a speed post from LUCKNOW on 9/11/2015 to Germany, parcel contains my documents its been over 2 weeks and still it has not reached its destination. The parcel number is EU412828456IN. My future is at stake here please help it needs to be delivered to Germany by end of Nov. 2015....
Complaint comments Read comments Complaint category Government Organizations

India Post — Courier not delivered (lost)

 Neha_Gangwal on Nov 24, 2015
I have done one courier through India Post on 14th Oct 2015. Till date the courier is neither delivered nor even returned. Have been following up with courier people since 25 days, everytime they are saying they have no answer till yet so come after 2 days or on Monday or Friday. My Consignment No - CK022603745IN...
Complaint comments Read comments Complaint category Movement & Delivery

India Post — Missing articles in the parcel

 Amalraj Susairaj on Nov 23, 2015
We have booked a postal parcel from Surat on 9th November 2015, the consignment No CG508161400IN, this parcel content of 25 Sarees .we have received the parcel on 17th Nov 2015 with the open condition, the booked parcel weight is 9895 gms and we have received only 2350 gms. almost 20 no os saree has been stolen, when i inquired at the local post office they asked me to fill a complaint, i have filled a online compliant on the same day, the compliant no 10006625425. till today we have not received any revert, even if i call the call centre, it keep on saying all the executives are busy....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post — PPF cheque submitted is missing

 Apurvaa Borgaonkar on Nov 21, 2015
I have submitted cheque of rs.50, 000 for PPF account at Airoli Post Office on september 30th 2015. The cheque was encashed from my bank account on 19th October 2015. But when I updated my passbook on 20th Nov 2015, I dont have entry of 50, 000 which I tranferred on my PF account. They said that the cheque got missing....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post — Sub: refused to work – maturity of K.V.P certificates (Bhatpara post office)

 Debabrata Majumder on Nov 18, 2015
The Chief Postmaster General of the respective Circle
Yogayog Bhawan,
P-36, C.R. Avenue,
Kolkata – 700012
Sir, Date :08/11/2015
Sub: Refused to work – Maturity of K.V.P certificates (BHATPARA POST OFFICE)
Ref: DPOST/E/2015/07719 dated 31/10/2015. K.V.P CERTIFICATS

I am a 65 years widow old Senior citizen. On 23/10/2015 I went to Bhatpara post office to en-cash our K.V.P certificates 85CD708166 & 85CD708167, (copy enclosed). When we submit our certificate in front of postmaster, he said that, as per new circular...
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Indian Post — Missing a parcel

 nimbalkar on Nov 17, 2015
My self vishal nimbalkar i was send a parcel from kupwara in kashmir to thane date of 04/nov/2015.and that no is .RP A CF000575000IN. But its not comming.iwas track but its eror is not valid so confused so pls suggest me .n tell me where is my parcel.thank u ....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post — Delay/ non delivery of speed post

 Aalesh Nigam on Nov 17, 2015
I booked my a speed post on 10/11/15 from satna, mp to new delhi. It reached nsh new delhi on 15/11/15 but no update is shown after that. The speed post should reach destination latest by 19/11/15. My career is at stake. The tracking no. is EI625877930IN....
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India Post — MIS interest and principal is not being paid by the post master, Ultadanda Main Road Post office,Calcutta-67

 Rabindranath Panda on Nov 17, 2015
Opened MIS accounts (I)126830(ii)239838 and (iii)239822 with the post master, Gr-I of Ultadanga Main Road post office, Kolkata-700067. He has stopped giving monthly interest and stopped paying me the Principal. Kindly help me recovering my dues and the expenses of litigation if any and interest thereof....
Complaint comments Read comments Complaint category Banks

Speed Post — Non- receipt of atm card

 Pranaydas on Nov 17, 2015
Sir, I have applied for ATM Card and received message that ATM card ending with 5488 dispatched on 5th Nov. 2015 vide speed post no. EX129645795IN. Then from speed post tracking it is seen that on 5th Nov. item booked at BNPL SP Hub Manipal and upto 13-11-2015, the bag is received at NSH Kolkata Airport. Afterthat its whereabouts is not know. Though more than 10 days have elapsed I have not received the item. Then what is the necessity of sending item through speed post. Every day it is heard that within 48 hours the product will be reached at the destination through speed post. Please make arrangement...
Complaint comments Read comments Complaint category Banks

India Post — Not Deliverd

 Sandeshsharma on Nov 16, 2015
HELLO On 10/11/15 I have sent a post to Dy.Director Highways Department Chennai 400005 by speed post from Hiriyur post office(577598) I got acknowledgment and its number(RK880452216IN) i use to trak the mail daily on last day 11/11/15 the bag dispatched to ANNA ROAD SORTING C (CRC) and further the processes has not done and that application has to be reach by 18/11/15 5.45pm but still it is in birur. If it wont reanch with in the stipulated time my candidature will be canceled or rejected. if it happens the postal department will be the main reason. so i will still wait for one day other wise...
Complaint comments Read comments Complaint category Government Organizations

Indiapost — Shipment not delivered

 vikas kalra on Nov 14, 2015
Hello sir/madam my parcals have come from china from ur service and showing its with you from a long time but still not in my hands delivered by you. i m requesting yu pz deliver it soon as well as possible tracking numbers are EQ306807323SG EA119861512CN 3A5V017934482 44938146821 32037318517 11370149832 SYL00920877ZJ SYL151711535SJ 33159261542 44515048860 RF033701496CN regards...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post — Not issuing Duplicate MIS Books since last 8 months

 piyalibasu on Nov 14, 2015
I have lost my two MIS Books of Chakraberia Post Office - Howrah, West Bengal. I made GD at Police Stn on 26th March, 2015 and informed Chakraberia Post Office on 27th March, 2015. Several times I went Chakraberia Post Office & Howrah Head Post Office for Duplicate Books. But till date I do not receive any Duplicate Books. I can not withdraw Monthly Interest from March, 2015....
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India Post — Non delivery of express parcel

 rkg385 on Nov 13, 2015
Flat Rate Parcel (Domestic Air) was booked at Chandigarh on 4th Nov'2015 vide No - CP138334023IN for delivery at a address at Rajiv Gandhi Technological Park, Hinjewadi (Pune). Tracking shows that Bag containing Parcel stand opened at PH Pune on 7th Nov'2015 but parcel is not delivered till date even after 7 days....
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India Post — I received a speed post which was completely tampered.

 R.B Goyal on Nov 13, 2015
I received the speed post today and it was opened as if somebody has tried to open and see the contents.I just tilted the post and all the pages came out and I had not opened it. I hadn't touched it, it was already open.Last time a demand draft worth thousands of rs was found at the ground floor of my apartment. All this mischief is done by the postman in our area.Before that I received a registered book post at the stairs.How can a person leave a registered post like this? Those books worth a thousand rupees and I found them lying on the stairs, I seriously complain about the carelessness of the...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post — Non/delayed delivery of speed post

 smitakariwadekar on Nov 12, 2015
I am expecting a parcel delivery through speed post. The parcel, containing some important documents was dispatched from Sawantwadi, dist. Sindhudurga on 27th Oct 2015 by speed post at an address at Wakad, Pune. Bill no is EM575486430IN. However, till date, the parcel has not been delivered by the post despite we paying for the speed post service. Online tracking status shows that it has reached Infotech Park (Hinjawadi) S.O post office. Status as of 2nd Nov 2015 is "Bag Opened". After calling up the hinjewadi post office we were told that they are unable to locate the envelope and shall...
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

India Post — Unable to track my consignment

 ranjit khangembam on Nov 11, 2015
A consignment was booked on india post on 7/11/015. Till date no information has been updated. whenever i try to track it always shows item booked at EPPC- Parel. My consignment no. is AW401043365IN . This type of issue had been happened to me once and it was delivered after 3 months. Please help me to get my consignment. Thanks...
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India Post — Item not delivered yet

 Abhishek Mahata on Nov 10, 2015
I booked my item for speed post on7-11-15 from India Post Gwalior Railway Station. Its been 3 days my item hasn't left Gwalior yet. Its in NSH Gwalior only for the past days. It is supposed to be delivered to Guwahati, Assam but there is not update shown on the website. Pathetic customer care service. Not helpful at all. EMI No: EI612233729IN...
Complaint comments Read comments Complaint category Postal & Delivery Services

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