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India Post Customer Care

Department of Posts

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Phone:+91 612 222 5051
 +91 771 223 3400
 1-800-112011
Mobile:+91 120 232 1176
Fax:+91 612 2225011
 +91 771 2233194
Regional Contacts:

Andhra Pradesh:

Dak Sadan, Abidas, Hyderabad – 500001.
cpmg_apr@indiapost.gov.in
+91 40 2346 3636 (Tel), +91 40 2474 7282 (Fax)

Assam:

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India Post Complaints & Reviews

India Post - delay of package delivery

User
 amarendra971@gmail.com on Feb 1, 2015
Sir, I have not recieved my package at my destination address. When I track it on website it display Status "Bag Despatched to moradabad" dated 21/01/2015. This is urgent. Please update me. if you not be able to deliver my consignment then I use Social media Website like facebook and twitter. Consignment no:AW600974431IN package recived by courier date: 20/01/2015 Mobile no: 9760516026 Email: amarendra971@gmail.com thanks...
Complaint comments Read comments Complaint category Online Shopping

India Post Speed Post - Item got stolen along the way

User
 Dinga sailo on Jan 24, 2015
I have ordered a mobile handset from flipkart.com on 6 January 2015 and they were using India Post Speed Post. The consignment number was - EK048334728IN. The item was delivered to me on 23 Jan 2015, but when i open the parcel, inside there was an old journal magazine . Along the way someone must have stolen the mobile handset and put that magazine instead.It is a shame that this kind of things happened in such a trustworthy department. It is like hacking customer's account and stealing their money by a bank clerk!!! Immediate action is necessary in order to avoid this kind of mishap in the future. I...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Registered letter not delivered

User
 Naveenboktapa on Jan 24, 2015
My Passport was posted through registered post from Lahaul Spiti Himachal pradesh with RE779885631IN on 27/10/2014 and was supposed to be delivered at Indira Nagar Bangalore. Its not delivered yet and I am not able to trace it online. Also I registered a complaint (Complaint Number: 10006016685) in India Post website, but didn't get any reply yet. Its almost 3 months now....
Complaint comments Read comments Complaint category Postal & Delivery Services

Indian Postal Service - Non delivery of speed post from income tax office from bangalore

User
 drmahendrapalsingh on Jan 23, 2015
Respected sir, there was a speed post from income tax department from bangalore. the post posted in Navin nager kanpur named Mr. U.C. Pandey mob. no 8858395373 posted. Misbehaved and refused to give post because of change in my address.we husband and wife working as doctor in hallet hospital kanpur. dr mahendra pal singh...
Complaint comments Read comments Complaint category Government Organizations

India Post - Online Purchase Cheating

User
 ശരത്ത് ജി എസ് on Jan 23, 2015
Sir, im ordering 5 shirt and three trousers for Rs 1999 form www.halcyonkart.in. But We got only 2 shirt and 2 Pants this is on line cheating. And the quality of the items is very poor.my cash on delivery coustmer id:2919 and e biller id:4475 AND MY COD ARTICLE NO 1183 DATE 14.1.2015 kindly send the sender details with phone number.kindly hold the my money to sender. Awaiting for ur reply with Regads, Sarath.G.S KOLLAM TRADERS NILAKMUKKU KADAKAVOOR, POST ATTINGAL TRIVANDRUM MOB:9847575757...
Complaint comments Read comments Complaint category Internet Services

India Post - non received of percale

User
 PRADIP DEKA on Jan 22, 2015
Sir I have book a percale by speed post docket no EG557171099IN on 11-12-14 from Padra S.O. to Zoo road S.O. Guwahati-781024, Assam.But I have not received the item till date 22-01-15. As per track details it is pending in Delhi Rms. So I request you to do the needful at the earliest. Thanking you Pradip Deka Ph-94350414688...
Complaint comments Read comments Complaint category Other

India Post - missing article in speed post and irresponsible behavior of post office staffs.

User
 Tejashwini K on Jan 22, 2015
This is regarding speed post track number E7067420061IN.this item was booked from VIT Chennai, Tamilnadu on 10/12/14. it was wrongly delivered to some other address.I am contacting post office(Koramangala 3rd block, Bangalore) for past 40 days. But i am not getting any proper response. The post master did not accept my written complaint telling I don't have the right to give complaint because I am the addressee for the particular speed post. Since it was sent by the college it is not easy for me to request college to lodge a complaint....
Complaint comments Read comments Complaint category Postal & Delivery Services

Indian Post Service - i didn't get my parcel from india to natherlands(AMSTERDAM INTERNATIONAL MAIL CENTRE)

User
 saipavani on Jan 21, 2015
i didn't get my parcel from INDIA to NETHERLANDS (AMSTERDAM INTERNATIONAL MAIL CENENTER) it is 8kg parcel almost 12 days finished. actually in india they told it will reach with in 8 days. But there is no update on website. my tracking number is CA613223201IN...
Complaint comments Read comments Complaint category Food

India Post - non delivery of speed post parcel

User
 charan singh chugh on Jan 21, 2015
dear sir, i have booked a parcel from bangalore to nizambad (AP) on 10-12-2013 & till date its not been delivered & when tracked & called number of time to hyderabad & bangalore spoken to the chief post master & local post office they say that the parcel is missing & its lost, i would like to know who can it be missed or lost untill they steal it, when you camera at your office bar coding is been done, how can be missed, its really unprofessional & when we tried to get in touch with them, we dont get any proper reply from them . at last i had personally visited and spoke...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Non-Receipt of speed post

User
 ihatemaths on Jan 21, 2015
I have not received the speed post item no.ED793970619IN, which is a driving licence, till now even though it was booked at patparganj P.O. on 18/12/2014 . It returned to nsh new delhi on 23/12/2014 as unclaimed because of a possible eror in destination address on the article . It has been a month since its dispatch to NSH New Delhi but it has still not been returned to the sender - transport authority(mayur vihar) . Tracking it on the india post website shows that it is doing the rounds all over delhi being sent to different post offices such as seelampur and civil lines which is pointless because...
Complaint comments Read comments Complaint category Postal & Delivery Services

Indian Post - Regarding Non delivery of speed post Consignment no: EJ701908927IN

User
 raju.239 on Jan 21, 2015
Sir, I have not recieved my speed post at my destination address. When I track it on website it display Status "Bag Despatched to NSH NEW DELHI " dated 21/12/2014 time 23:52:29 status at PALAM TMO. This is urgent. Please update me. if you not be able to deliver my consignment then I use Social media Website like facebook and twitter. Consignment no: EJ701908927IN Booking date: 20/12/2014 Mobile no: 9711078549 Email: rajuranjan.239@gmail.com thanks...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Non delivery of the article

User
 Bem on Jan 16, 2015
my parcel (CP124629133IN)which was sent on 22 dec, 2014 that is to be received at Imphal is not received yet. I have already complaint to the concern post office, online complaint(10006064743) But no action is taken. I shall be very thankful if you inquire about the said parcel as the parcel is very important....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

India Post - Regarding Postman Rajeev and Post Office staff of Nangloi New Delhi 110041

User
 abhas pawar on Jan 16, 2015
Respected Sir, I resident of RZ-D1 Nihal Vihar Nagloi New Delhi-110041 . I would like to draw your kind attention on the fact that the postman of our area is very irregular in his duties. He does not deliver the letters regularly and properly.Some times he misbehaves the people. Postman Rajeev is so careless that he use to deliver speed post with the delay of 7 to 10 days. we face many difficulties because of his misbehavior.And the staff of the Postoffice do not listen to our problems and behaves rudely. Hence I request you to take necessary actions against the postman so that we...
Complaint comments Read comments Complaint category Other

India Post - parcel not reached at destination

User
 anzarul haq on Jan 15, 2015
Sir, Dated on 25.11.14 I sent a parcel from post office of Khorfakkan, Sharjah, UAE on 25.11.2014 by air cargo which post id: cp340175595ae, rcpt no. 141005533. But till date not yet reached. I complaint to khorfakkan post office, compl. No. 700028...00755 0n 09.01.2015. I received a track details and remarks which is mentioned below EME: 18.12.2014 departure from Inward QE (elf) INCCUC Remarks: This item is forwarded to o/o delivery with pin 846001 from kolkata FPO through Darbhanga RMS When I enquired at Laheria sarai PO, pin 846001, they are saying parcel no yet reached. Address: Sarwar Alam,...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

India Post - Speed Post Letters -- Non Delivery of Article

User
 summit.89 on Jan 15, 2015
I applied online for my brother's PAN Card. As the Supporting documents for Identity/ Residential/ DOB Proof specified while applying have to be sent by Speed/Registered post to NSDL-INCOME TAX PAN SERVICES UNIT. So I sent the documents by Speed Post with Transaction Details No: ER573744330IN on 18/12/2014. But when I had no message from NSDL till 23/12/2014 then I tried to tracked the Speed Post Article online on "http://www.indiapost.gov.in", which was showing that " Item received at NSH Jaipur on dated 19/12/2014 at 7.35.25". Then next day again i checked on the same site, than it was showing...
Complaint comments Read comments Complaint category Postal & Delivery Services

Indian Post - delay/missing post

User
 amit694 on Jan 15, 2015
I was goint to receive a registered mail from singapore .article no is RC631323679SG. It was sent on 16dec 2014 from singapore to kanpur, india. On tracking my item in india tracking site of postal its showing dispatched from new delhi to kanpur on 26dec 2014. But til now not reveived my item. I have made many contacts to kanpur RMS where it comes. But negetive responce from them. Completely dissapointed from indian postal service. Till now waiting for my post....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Delivery of letter

User
 bpsbbsr on Jan 12, 2015
Sir, I Bijya Kumar Panda Secretary of Rural Association for Development and Research at- Baraput, P.o- Pathuripada, Banki, Cuttack. I came to know a letter issued in above said address by an institution however, the post peon delivered this letter to an unauthorized person without my knowledge. So I hope you take necessary action to get the letter which was issued in favour of me....
Complaint comments Read comments [1] Complaint category Government Organizations

India Post - complaint about postman post office bukia (baskhari) ambedkarnagar UP pin 224129

User
 Prabhanjan Tiwari on Jan 10, 2015
Dear Sir, My self Dr. Prabhanjan Tiwari, My complain related to postman who delivered a parcel at my home and demanding & taken extra charges of 30 rupees for parcel delivery service. He say it is delivery charge. Parcel postal detail No. CP110332402IN Sir, He (postman) say everyone time of parcel, money order (he charge 10 rupee/1000 rupee) and any postal delivery it is charge of delivery if not give him then he send back posts... Sir, My humble request to you kindly Inform me about the charge it was genuine or not which is taken by postman.. Thankyou Regards Dr. Prabhanjan Tiwari...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Article Lost

User
 Jiya mohan on Jan 9, 2015
Hello Sir, I have posted a Van Heusen Blazzer and it is missing The packet was opened and finally only empty packet was sen to me.Please track it and else please help me reach the correct authority. details ====== CK002548758IN Please look into the issue with urgency....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Cheque book

User
 yakub alli khan on Jan 9, 2015
Dear sir/madam, Iam an account holder in SBI, main branch, Par dip A/c No.11116885550. I have applied for cheque book through SBI & till now has not received it. due to postman mistake. Therefore it is kindly requested to Re-send. my cheque book. Yakub alli khan Near hotel nandighosh Udayvihar, Dochhaki, Par dip Pin-754141.Dist-jagatsinghpur, ODISHA...
Complaint comments Read comments Complaint category Banks

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