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India Post Customer Care

Department of Posts

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Phone:+91 612 222 5051
 +91 771 223 3400
 1-800-112011
Mobile:+91 120 232 1176
Fax:+91 612 2225011
 +91 771 2233194
Regional Contacts:

Andhra Pradesh:

Dak Sadan, Abidas, Hyderabad – 500001.
cpmg_apr@indiapost.gov.in
+91 40 2346 3636 (Tel), +91 40 2474 7282 (Fax)

Assam:

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India Post Complaints & Reviews

India Post - Non delivery of Registered letter RP298769895IN DATED 19.03.2014

User
 bootasingh on Apr 14, 2014
Sir, a Regd letter RP298769895IN dated 19.3.2014 containing important article from HPO Moga (Punjab) has not been delivered till date to the addressee at Destination Surjit Singh PO, Syndicate Bank KAVLEM MUTT, KAVLEM, PONDA S.O PIN 403401....
Complaint comments Read comments Complaint category Postal & Delivery Services

Speed Post - Wrongly delivered letters to other addresses

User
 Cathrine Tanuja Gomes on Mar 26, 2014
I applied for PAN card.I got SMS that my PAN card is dispatched on 15/03/2014 by SPEED POST consignment no.EQ774454949IN.With this consignment no. I track the status of SPEED POST which shows me that on 19/03/2014 the parcel bag is dispatched and on 20/03/2014 received and delivered on the same day but still now I didn't get any letter by SPEED POST.Not handed over me nethier signed by me.
And GOD knows whom received it or signed it?where it is delivered?...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Non-delivery of parcel to uk

User
 krishnapparangappa on Mar 26, 2014
I the undersigned, krishnappa, residing at 344 10, 6th main, khb colony first stage basaveshwaranagar, bangalore-560079, has sent 2 regd; parcels to uk from basaveshwaranagar post office on 1st of march 2014 vide regn; no; a ck004545357in and a ck004545365in. Even after 26 days it is not reached the addressee. It contains ready made costly garments for my grand daughter and my daughter. For their birth day. I have given a written complaint to the post master at b.Nagar on 21-3-14, but it was of no use, since they are telling that the server is under break down. Till this day. I request kindly to...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Indian Postal Service - Non-delivery of post items by the area postman

User
 khalidjmi on Mar 24, 2014
Sir/Madam, Most humbly and respectfully this is to let you know that I am a resident of: C122/A, Third Floor, Nishat School Lane, Gali 9, Before SBI ATM, Near Riaz Medical, Okhla Vihar New Delhi- 110 025, since last two years but not even a single time we received our post in our letter box or in hand at our resident. We have never received any general posts and for registered and speedposts (when we come to know from the sender) we have to first contact the postman and then have to visit his convenient place to receive that. Even he didn’t pick his mobile, regularly keeps off and...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Speed post delivery took 8 days - useless service by speedpost

User
 sravanth_s on Mar 19, 2014
I registered a speed post on 11-mar-2014 at bangalore post office, item has to be delivered in Nellore, ideally nellore is just 400 kms from bangalore and it shouldn't take hardly 2 days to deliver, atleast by 3 days, but it was delivered on 18-mar-2014, so it took 8 days for delivery, the post I sent was of no use, so it was thrown into dust bin, I want to register a complaint in consumer forum for this....
Complaint comments Read comments Complaint category Postal & Delivery Services

Indian Post - post office life insurance fund

User
 anithakalaiselvan on Mar 14, 2014
Sir, I have a policy on RPLI from mar 2008, still am paid the premium on properly. Some personal reason I would like to close my policy.iam ask the postal dept how to close my policy ? For last two years.There is no proper response to my question, and the paid amount is fully return or not ?Kindly help me to close my policy as soon as posssible. POLICY NO : R-KL-CC-EA-192083 POLICY AMOUNT : Rs. 290 /- ( MONTHLY ) FIRST PREMIUM : MAR 2008 LAST PREMIUM : FEB 2034...
Complaint comments Read comments Complaint category Insurance

India Post - Terrible company

User
 faizalkv on Mar 10, 2014
I have posted a speed post letter from Mehsana To Valayam 673517, Kerala on 8th March 14, for the last one day it is held in Palam TMO. As and when I start search in Internet I got a lot of consignment has already got held in PALAM TMO. So please reach the letter to Valayam PO, 673517 PIN

My consignment no is: EG214041527IN...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Registered post containing important documents not delivered

User
 Karnanand Kolte on Mar 6, 2014
Dear Sir
I have sent Registered parcel containing important documents( Oman visa for my parents) from OMAN,
post office as per Oman post receipt Register No. RR000030017OM from Oman to India ( Pune), This register was send on 9th feb2014 from Oman post office .
As per Online status Register Mail Sent to CPO on 9th feb 2014 & Register Mail Received at CPO Mumbai on 9th feb 2014 Register tracking on Oman post (http://www.omanpost.om/tabid/93/Default.aspx)
For further tried to locate online on IPS WEB tracking on (http://ipsweb.ptcmysore.gov.in/ipswebtracking/)...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Non Delivery of Registered Post

User
 SANMICRO.159 on Mar 6, 2014
One Regd. Parcel having No. "CM650161214IN" has been booked from Ratnagiri (Maharashtra) on 01/02/2014 favouring "SANTOSH KUMAR, C/O CENTRAL BANK OF INDIA, KOLKATA MAIN OFFICE, 33 N.S. ROAD, KOLKATA. PIN CODE- 700001. STATE- WEST BENGAL. but the parcel not yet delivered. I've already lodged an online complaint on their website having no. "100056-42573" on 03/03/2014 but the status of the complaint is still open. No-one is picking the phone for resolve the issue. Please reslove the matter at the earliest. Thanking you. Santosh Kumar Mobile:- 9681721083; 8609445656....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - acknowledgment not received

User
 balajisukumar on Mar 4, 2014
sir we have done a Registered Post with Acknoledgement Due on 18/02/2014. The regd post is done from RLAD MUSHEERABAD NDSO <500020> A RN380410950IN Counter No:1 OP-Code: OPR1 To: Gharonda Builders and Developers, SultanBazer, Hyderabad - 500095 we have not yet received the acknoledgement due back to us. Can I get the status of this Delivery of this Post. Regards Balaji Sukumar Bhattaram MIG-2, Block-14, Flat-11 Baghlingampally Hyderabad - 500044 Ph: 9573766662 and 9391327107...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Register AD acknowledgment slip not Returned

User
 sarfarazbhalavat on Mar 3, 2014
Dear Sir/Medam

Respecte sir we wish to inform you that my hajj 2014 form send vadodara to sachivalaya gandhinagar before 21 days bat my Register AD acknowledgment slip not Return to may hame

pls. inform me my reg. AD states

Reg. AD No. ; RG559037137IN
Dt ; 10/02/2014...
Complaint comments Read comments Complaint category Society & Culture

India Post - Non-delivery of Speed Post material

User
 Amalendu Bikash Nath on Mar 2, 2014
I have sent one SPEED POST item to my relative in Assam through ADRA P.O., Purulia, West Bengal-723121 on 19/02/2014, but the same has not yet been delivered to the recipient. The details are furnished below : Sender's name/address : AMALENDU BIKASH NATH, QR.NO.A21-A, ACCOUNTS COLONY, PO ADRA, DIST.PURULIA, WEST BENGAL-723121. Recipient's name/address : ASHOK BIJOY NATH, RAMANI KRISHNA TEA ESTATE, PO RAMANI KRISHNA TEA ESTATE, KARIMGANJ, ASSAM-788722. Despatch details : Receipt No. EW297588477IN booked at Adra Sub PO (723121) at 10.58 hrs on 19/02/2014....
Complaint comments Read comments Complaint category Business & Finances

India Post - Complaint against uncivilised Post Woman posted to serve at Pin Code: 700 030

User
 SUBHRENDU SARKAR on Mar 1, 2014
The lady posted to serve Postal documents at the area having Pin Code 700 030 / South Sinthi Road, has found to be an ill-behaved, uncivilised person. She never put Postal documents at the provided Box at a height of 3.5 feet. She always throws documents (Electric / Telephone Bills etc. on outside floor. She opens main gate but never closes it. Dog / Cat etc do commit nuisance within the flat surroundings.On request to close she never response gently. She advices to provide Gatekeeper for her smooth entry & exit only by opening a small iron gate. Today also she ill-behaved and committed nuisance. Her...
Complaint comments Read comments Complaint category Government Organizations

Indian Postal Service - Non delivery of an Article

User
 bmridul.in@gmail.com on Feb 25, 2014
Respected Sir, I have checked by speed post tracker that my document has not been delivered there.The document is stuck at Palam TMO. It is very important document. Kindly help in tracing the document and the delivery as soon as possible. Speed post no-EE798973311IN Address which want to send: To, Indian Institute of Carpet Technology, Chauri Road, SRN Bhadohi-221401 U.P Thanks & Regards Mridul Biswas +919882469702...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - emo for RS.2000/- not received by the receiver

User
 mic on Feb 24, 2014
eMOPNR NO 068847140217541593 sent from Mumbai GPO ON Dated 17/2/14 to SHANMUGAPURAM, VALLIOOR POST PIN CODE NO.627117 the receiver is still not received the above mentioned amount pl look in to the matter and solve it and mail me @ ebanesarnadar@yahoo.in...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Registered post containing important documents not delivered

User
 Anver Basha on Feb 21, 2014
Dear Sir I have sent Registered parcel containing important documents from Anna Nagar, West Extension Chennai post office as per India post receipt No. A RT258197372 IN from Chennai to Melbourne, Australia, on 06-2-2014. The above consignment is yet to reach destination even after 17 days from date of booking. I tried to locate consignment online which shows it has been sent from Anna Nagar West post office to Anna Nagar main post office and not beyond that. I request you to kindly locate my above registered post and arrange to deliver the same at the earliest under intimation to me. My...
Complaint comments Read comments Complaint category Building Developers

India Post - Mail not delivered

User
 tech.hbm on Feb 11, 2014
Respected Sir/MamI would like to inform you that my tracking id is ET052886081IN, which is booked on 01/02/2014 at Vepery S.O but i did not receive it.Further information about thid Tracking id is also not updated after 04/02/2014.I request you to provide further information about my consinement.
Thanking you...
Complaint comments Read comments Complaint category Education

India Post - A troublesome situation

User
 Simon Singh on Feb 10, 2014
Dear Sir/Madam, I order a package last week and it was posted with the number EG209610897IN, however this package doesn't exist, I am positive that it has been sent. This situation has left me dazed and confused. Where might it be?...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - regarding delay in sending emo.

User
 vaishnavi ks on Feb 10, 2014
I, Anupama, have sent an emo of 250 rupees to vasanta in basavankote on 30.01.2014.after 10 days also the emo hasn't yet reached the destination.there is an urgent need for money.please delivery the Amount fast.emo delivery number:045846140130036865.sent from bsk 2nd stage tO basvankote dated;30.01.2014.please do the needful and oblige. Yours faithfully, Anupama.B.M...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Not received in time

User
 Savix666 on Feb 7, 2014
Respected Sir, I have ordered something online which has already reached here on 2nd February but I received it today. Even when I went on 4th they told me that something is missing for entry so they cant give and today I went again after that I got. Why they are so irresponsible? Please take some action. Thank you Your's obidiently Sourav Sonowal Kokrajhar, Assam...
Complaint comments Read comments Complaint category Postal & Delivery Services

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