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India Post Customer Care

Department of Posts

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Phone:+91 612 222 5051
 +91 771 223 3400
 1-800-112011
Mobile:+91 120 232 1176
Fax:+91 612 2225011
 +91 771 2233194
Regional Contacts:

Andhra Pradesh:

Dak Sadan, Abidas, Hyderabad – 500001.
cpmg_apr@indiapost.gov.in
+91 40 2346 3636 (Tel), +91 40 2474 7282 (Fax)

Assam:

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India Post Complaints & Reviews

Indian Postal Services - Toll Free Number not working

User
 mayureshgoyal on Oct 31, 2014
Indian Postal Services have listed this Toll free Number for International Mail queries 1800-11-2011 But I am trying this number for last one week and they don't have operators to receive the call. It always says operators are busy. it seems more like there is no one to pickup the call. How can you solve this issue ??...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Subject not deliver in time.

User
 nandu1989 on Oct 30, 2014
Dear Support, This is for you kind attention from the last years I am not getting any letter deliver in time.Postman is not interested to deliver letter even he has no manner to talking.He delay always all letter.So this is requested to you please do needful action against him....
Complaint comments Read comments Complaint category Employees

India Post - EG615469803IN consignment not track

User
 sudampandit on Oct 30, 2014
Dear Sir, I have order placed on dated 12, Oct.2014 and order no-3170762738.As per accepted consignment delivery date 24, Oct.2014 but till date consignment not delivered at my shipping address.I have consecutive follow for the same but not got any positively reply . Please look in to the matter and do the need full ASAP...Consignment number given by sanapdeal customer but not track this consignment. No -EG615469803IN...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

India Post - delay of speed post

User
 jang sharma on Oct 30, 2014
sir, i have sent a parcel to Geelong, Australia through speed post on 09/09/2014. tracking no is EH603638535IN. my daughter received the parcel at Geelong Australia on 07/10/2014.after one month. kindly pay compensation for the delay of consignment.it gives us too much harassment.i visited at sec 8 pkl post office so many times to inquire about the consignment but in vein..they did not answer me the lady neelam who is on the seat said go and do the compliant on line it is not our duty to see why are you coming so many times to us.so please do the needful and help me to get the compensation...
Complaint comments Read comments Complaint category Postal & Delivery Services

Indian Post - Admit Card And Interview Letter Are Delivered after date is pass out

User
 hnu123 on Oct 29, 2014
Post Office: CHIRAULI Post Office Type: BRANCH OFFICE District: FAIZABAD State: UTTAR PRADESH Pin Code: 224228 Contact Address: Postmaster, Post Office CHIRAULI (BRANCH OFFICE), FAIZABAD, UTTAR PRADESH (UP), India (IN), Pin Code:- 224228 Dear sir, In this branch the postman deliver the letter after date is pass out. Please take necessary action against Postman because the letter reach to him before date but he deliver after passing out the date of letter. Thank you......
Complaint comments Read comments Complaint category Education

India Post - Regarding Consignment NO.EQ775752833IN

User
 Aryadev singh on Oct 29, 2014
Dear Sir, Greetings! I would like to draw your attention against the Consignment No. EQ775752833IN which was not delivered to me till date. When i tracked my consignment on internet, i got below given information:- Detailed Track Events For EQ775752833IN Date Time Status at Status 21/10/2014 12:24:00 BNPL SP Hub I.G.I AIRPORT DELHI Item Booked 21/10/2014 17:07:49 BNPL SP Hub I.G.I AIRPORT DELHI Item bagged for Nangloi S.O 21/10/2014 17:46:46 BNPL SP Hub I.G.I AIRPORT DELHI Bag Despatched to NSH NEW DELHI 21/10/2014 23:15:10 NSH NEW DELHI Bag Received 22/10/2014 04:57:27 NSH NEW DELHI Bag...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Old Payment not clear & Bed Information & Talk to very bed.

User
 sep143 on Oct 28, 2014
Dear Sir, my post office Bhinder, Udaipur Rajasthan 313603 pls my old payment never clear & Postal Officer are talk to me then bed information. my father death and old payment never recived and bed info to talk to me. Thank Sir. Ragard By:- MANOJ KUMAR PRAJAPAT ADD- SHAH JI KI BAWADI, BHINDER MO. 8104168094...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Has not delivered yet

User
 declaration333@gmail.com on Oct 27, 2014
Tracking id is EK539200678IN. Article despatched from Banglore on 17/10/2014 and reached to delhi on 18/10/214 despatched from Delhi on 19/10/2014 for Bareilly since then no tracking information available. It should have reached to my Pin code that is 243601 and city name Budaun State. U.P. on 21/10/2014. I am still waiting....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Non Payment of eMO PNR no.146404140724002041

User
 Dr Suresh Chander Gupta on Oct 27, 2014
eMO was booked on 24/07/2014 for Rs. 2100/- from Nawapara Rajim-493881 (Chattisgarh) for house no.1263 Sector 4 Gurgaon( Haryana on the name Dr. Suresh Chander Gupta. I did not get the payments so far.Please resolve my problem soon Thanks....
Complaint comments Read comments Complaint category Government Organizations

India Post - Delayed delivery of Speed Post [Resolved]

User
 Abdul Majid Naik on Oct 25, 2014
My passport was sent on 18/10/2014 by Speed post with Article Number - EM241061591IN from Mumbai but it has not been delivered yet. There is no update of the status as well on the article tracking website as after 21/10/2014. I registered as complaint 10005933214 as well on 23/10/2014 on the website but that is also not responded yet....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Not delivered

User
 bsatapathy1963 on Oct 25, 2014
The following consignment package which is booked from Gurgaon, Haryana on 14th Oct 2014 and to be delivered at Bhubaneswar and till today(25th Oct, 2014) it is not reached at the destination. Tracking details are given below, showing on 14th Oct Package is received at BNPL unit (SPC Gurgaon).On 20th Oct Package has left BNPL Unit (SPC Gurgaon) and on 24th Oct it arrived at NSH, Gurgaon.There is no tracking from 14th to 20th and again from 20th to 24th Oct, 2014.Since last 10days or so the package is at Gurgaon.It may take years to arrive at the destination. Customer care is requested to look into...
Complaint comments Read comments Complaint category Mobile Handsets

India Post - delivery delay

User
 knkkk on Oct 24, 2014
speed post No.:EM180709584IN which is booked from Mumbai on 18th Oct 2014 and till today it is not received. tracking showing on 20th oct it is desptched from mumbai to coimbatore but it is went to chennai. it is updated on 24th oct. 4 days there is no update. what type of tracking facility you are having. so many officers are sitting there. they dont bother about customer difficiculties . INDIA POST IS WORST SERVICE.....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Not recieved

User
 chintu_babu on Oct 24, 2014
dear sir
i haven't recieved my parcel yet which was booked on 11/10/2014

Detailed Track Events For AW002180336IN

Date Time Status at Status
11/10/2014 15:46:00 Dandekarwadi Extension Counter Item Booked
11/10/2014 16:51:55 Dandekarwadi Extension Counter Item bagged for NSH MUMBAI
11/10/2014 18:08:05 Dandekarwadi Extension Counter Bag Despatched to NSH MUMBAI
12/10/2014 11:09:59 Dandekarwadi Extension Counter Bag Despatched to NSH MUMBAI
12/10/2014 13:13:29 NSH MUMBAI Bag Received
12/10/2014 20:42:40 NSH MUMBAI Bag...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - No update on international ems

User
 The_yongster89 on Oct 22, 2014
My parcel was booked on 07/10/2014 in Mumbai. It contains important medicine pertaining to my health. I can't contact any of the offices via email to gather information because the emails no longer exist. When will I receive my parcel in South Korea? Tracking number:EM135817945IN...
Complaint comments Read comments Complaint category Postal & Delivery Services

Indian Post - Documents sent not delivered.

User
 Eklavya Eklavya on Oct 20, 2014
Dear Sir, I have sent my original transcripts from India to US for evaluation. The details of my dispatched documents are as follows-: 1) Post office name from which it was dispatched -: Sector 16 Noida 2) Dispatched to New York. 3) Dispatch date - 08/10/2014 4) Dispatched Through - Air Mail 5) Cost incurred - Rs. 657/- (Rs 72 as taxes included) 6) Consignment No-: EU048541654IN When enquired at Post office between different modes of sending documents they said that air mail is the fastest mode and will take only 5 to 7 days. If you will send through ship then it will cost you roughly...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Items Stolen from Parcel

User
 ramboyo on Oct 19, 2014
I have sent my parcel to my friend who is in Delhi by Speed Post on the occassion of her Birthday but the item was Stolen in between somewhere .Its very embarrassing to know that no one take care of one's valuable giftits consignment number is EE930145944IN .the gift was an expensive pen which was stolen and empty box is kept in it to show the size of parcel.what the is problem with government officials who neglact such fruad with customer :( :(...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - consignment not found

User
 vignesh rajaganapathy on Oct 19, 2014
my pan card is dispatched on oct 16, 2014 through india post and my consignment number is RM808044049IN, when i tracked it is showing as consignment not found, pan car is very important and urgent for me, please help me delivering it as soon as possible, and my coupon number is 556684927....
Complaint comments Read comments Complaint category Employees

India Post - REGARDING LOST MY CONSIGNMENT & MISSBEHAVE BY THE POSTMAN

User
 faizul.pasha10@gmail.com on Oct 18, 2014
DEAR SIR/ MADAM I ` M FAIZUL HASAN S/O MR. MOHD HASAN ADD-VILL- BIZRA PO- KUNWARPUR NANKAR TEH- SWAR DISTT- RAMPUR UTTAR PRADESH-244924. SIR MY PAN CARD ARE DESPATCHON DATE 04/10/2014 CONSIGNMENT NO. RM806441802IN PAN NO. AMIPH5880P Coupon Number -554295295 ARE NOT DELIVERD & LOST BY POSTAL DEPT. & MISBEHAVE BY THE POSTMAN WITH ME . POSTMAN DETAIL IS Mr. RAM GOPAL POST OFFICE -KUNWARPUR NANKAR TEH- SWAR DISTT- RAMPUR U.P 244924...
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

India Post - lack of work and not listening my complains

User
 ankit3190 on Oct 15, 2014
I have enrolled for yearly subscription of pratiyogita darpan magazine (id-128412) on 18 sep2014 for preparation of my government exams. I have not received my issue till dated today. when i enquired about the matter, I came to know that my mannual registered post no 3920 was dispatched on 22 sep from Agra (UP). I have visited the my nearest post office(560100) several times regarding this matter but every time i got no help. I requested them many times to look in to it but, they refused to hear any of my words. They sent me back saying they cant do anything. Today, on 15 oct, I came to know...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - PAN CARD UNDELIVERED COMPLAIN

User
 AVINASH4u11 on Oct 15, 2014
Permanent Account Number (PAN) : DNMPK4643B NAME -AVINASH KUMAR FATHER'S NAME- RAM PRAVESH CHAOUDHARY ACKNOWLEDGMENT NO. 029679700043232 Date of Birth- 01 JAN 1987 My Pan Card Has Dispatched on 23 - Apr-2014 by Registered/Speed Post** vide airway bill no. EM099955981IN at the address for communication* indicated by you in the application.But not delivered/Receive in indicated address so pls dispatched the pan card on urgent basis. Thanking You Avinash Kumar Distt-Singrauli (M.P.) Mob. 08103498586 Po- Singrauli (M.P.)...
Complaint comments Read comments Complaint category Postal & Delivery Services

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