India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 1%
Submit a Complaint
1783
COMPLAINTS

India Post Customer Care

Ministry of Communications & Information Technology

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
246
164
Phone:
Mobile:
Mobile:
46
37
Fax:

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
1%
Complaints
1783
Responses
0
Resolved
21
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

India Post related photos (255)

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India Post Customer Care related pictures (255)

India Post Complaints & Reviews

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India Post — Non-payment of maturity of mis.

 Surya Prakash Agarwal on May 24, 2016
MIS account No. 229583 matured on 21/01/2016.
MIS account No. 229582 matured on 21/01/2016.
MIS account No. 230007 matured on 24/03/2016.
In spite of repeated visits, they are neither issuing cash nor cheques. In addition, they are asking for opening of savings account for which we are being asked to wait for some months(about 3 months).
I shall be highly obliged if you kindly do the needful at an earliest( since its already been late ).
My contact no. is 9830283288...
Complaint comments  Read comments Complaint category Government Organizations

India Post — Speed post not delivered and track data not available

 Sethjee on May 24, 2016
On april 05, 2016, a speed post at saharsa ho post (Pin : 852201) was made. Its receipt is saying the no. Ef543120725in charging total rs 40 + 5 = 45/-. The speed post had been addressed to mr. Korangrapady subhas, assistant commissioner of income tax-cpc, post bag no. - 1, electronic city post office, babgalore-560100, karnataka.
Detailed track events for ef543120725in is continuing to say "consignment details not found" surprisingly even after lodging the complaint under registration no. 100006937343 on may 13, 2016 : 1.45 am at web site ; http://www.indiapost.gov.In/pincodesearch. Aspx...
Complaint comments  Read comments [1]Complaint category Government Organizations

India Post — PPF Deposit related

 soni pinkey on May 23, 2016
My self bhargavi soni
Today i m going to post office in naroda ahmedabad office so only five six person in a queue but officer is not properly in his duties. He totally care less and morning 10am to 12:30 pm he and his office-mat internal talk only
All costumer waiting for transaction but he has no any idea for that
O please take some step for him, its last four five days to till this practice is continue in his side. We are tired for that...
Complaint comments  Read comments Complaint category Government Organizations

Postal — Delay in delivery

 Thakur Hilal on May 21, 2016
I am writing as a request mail regarding of tracking number with SACB reference number (L5695094-110316). Please send me the tracking number of important document which was attested by you before seven weeks ago. Seven weeks before status shows attested in posted until now i haven't received it. This document is so important for me. Why you are not understanding my problem, it is the best job opportunity for me. If i loose this job then i will loose every thing of my life even my family. My family has lot of expectations to me. For God sake please send me the tracking number or update me. you are...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Postal — Delay in delivery

 rehan sayar on May 21, 2016
I am writing as a request mail regarding of tracking number with sacb reference number (M9791176-110316). Please send me the tracking number of important document which was attested by you before seven weeks ago. Seven weeks before status shows attested in posted until now i haven't received it. This document is so important me. Why you are not understanding my problem, it is the best job opportunity for me. If i loose this job then i will loose every thing of my life even my family. My family has lot of expectations to me. For god sake please send me the tracking number or update me. You are the...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Staff cooperation

 kalpeshk patel on May 19, 2016
Respected sir,

I am kalpesh patel from ahmedabad, gujarat. Today i was going to our post office at 1.30 p. M. For submit pli monthly charge in naroda i e sub post office 382330. That time all post office staff was taken lunch (Recess) and then after they come back at 2.00 p. M. All staff work stat at 2.10 p. M. And told me that your time was close. Our syste of pli was close at 2.00 p. M. And your address was odhav so you do not fill the payment of pli at our post office. So it is wrong system and that time outer temperature of our city was 50 deg. So you understand my situation....
Complaint comments  Read comments [1]Complaint category Employees

India Post — Speed post package not yet delivered even after more than 4 months

 chippoo on May 18, 2016
A speed post article was booked at padmanabhpur sub-post office, durg, chhattisgarh on 31 dec 2015.
Receipt number: ec003092567in.
It has not reached its destination till date.
A complaint was lodged online (Complaint number : 10006718650) but nothing happened.

The package contained product worth rs 1648. Either trace it immediately and send it back to me or refund rs 1648=00 through dd payable to 'sanjay kumar verma'.
Hope things are clear.

Sanjay kumar verma


The speed post was addressed to
=
Mr nagesh...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

India Post — Complain again for not taking care of my previous complain

 bikush on May 18, 2016
Respected
Sir
I am bikash sharma one of the student of sikkim manipal institute of technology, rangpo, east sikkim having consignment no. Ek984913171in had parcel regarding smudde books which was sent by h. O. Manipal before one and half months. Now it is around 2 months over, i had not got my parcel. I many times asked at rangpo, rongli, chujachen post offices but they said your parcel has not arrived yet. And my last complain no was 10006932475. But they treat me as nothing. This is my second time complaining.

I have to study, prepare assignment and do project but...
Complaint comments  Read comments [8]Complaint category Education

India Post — Consignment not deliver and unable to track

 Bharat Kumar Bansal on May 18, 2016
Hi,

I have booked one consignment from sp new raj nagar 201002 to deliver at amritsar to one of my client on 11th may 2016. But consignment not deliver yet.

I talked to concern person who booked my consignment that time he's refused to entertain my request and said that booked one again it will be delivered this time.

Please accept my request and find my consignment and deliver to my client on priority basis and take action against defaulters.

Consignment no: eu334681329in...
Complaint comments  Read comments [5]Complaint category Postal & Delivery Services

India Post — Delay in delivery of registered post by airmail to usa

 Lokesh Chowdary Mbbs on May 16, 2016
Sir..
I have booked airl mail for my registered posts to usa whoch contained my educational documents to be sent directly from my medical college to ecfmg of united states of america. The tracking ids are
Rn541073200in
Rn541073160in

But after a few days tracking updates shpw consignment not found... What a disgraceful government services we are getting offered. I have booked a complaint in indiapost.Gov.In
With a complaint number of 10006933489... But they didnt respond at all
Its about my medical education credentials.. How could any one do such...
Complaint comments  Read comments [9]Complaint category Postal & Delivery Services

India Post — Lost of insured & normal speed post letter

 Gokulesh Rastogi on May 15, 2016
I have posted insured speed post letter on 05/05/16 eu544507506in
& another speed post letter on 05/05/16
Eu544507497in
I have also launched a complain on india post
Complain number are as follows-
10006932681 for insured speed post letter
10006932718 for speed post letter
I need your help to get my letters delivered safely
Which i think india post is not capable to do so
Plz help me as i have important document in those letters which were necessary to be delivered before 20/05/16...
Complaint comments  Read comments [6]Complaint category Postal & Delivery Services

India Post — Non- delivery of speed post

 mdasadkamal on May 15, 2016
R/Sir,
I have received an SMS from Passport Seva Kendra (provides passport services under Ministry of External Affairs, Government of India) that my passport have been dispatched from Passport office, Delhi on 06.05.2015 through speed post having consignment No. PP116923725IN. When I tracked my consignment on the portal of post office(www.indiapost.gov.in) it shows that item have been delivered on 11.05.2016 at 16:25:00. But I didn't receive above said post yet as on 14.05.2016 11:30 AM. It is for your kind information and necessary action please.

With Regards
Complaint comments  Read comments [4]Complaint category Postal & Delivery Services

India Post — Not received for Acknowledgement

 Merugu Veera Raju Yaadav on May 14, 2016
Sir,

I am Veeraraju from Eluru. I posted one postal cover with acknowledgement on 18/03/2016 to Controller of Examinations, BSE Department in Hyderabad.
My receipt no. is A RN848007398IN. But till this time i did not received the acknowledgement. I faced the same problem before 6 months to the posting of BSE Department. Its need to me follow for further actions on the same department.

So, please share acknowledgement to me the above date.
My Address: Merugu Veera Raju, S/o: Venkata Someswara Rao, 15-1-18 / 3, Adivarapet, Near Jenda Chettu, Eluru-534005,...
Complaint comments  Read comments [3]Complaint category Postal & Delivery Services

India Post — International Speed post article still not delivered

 udendra on May 14, 2016
Hi,
I posted speed post article to Sri Lanka on 30/04/2016 from New Delhi GPO, but it still has not been delivered. They say speed post takes maximum 10 days, but now its 2 weeks! My receipt num is ED951877560IN.

I tried reaching them through email addresses provided in the indiapost website and phone numbers, but got no response.

Please look into this matter as I have not encountered such experience with India post before.

Thank you....
Complaint comments  Read comments [4]Complaint category Postal & Delivery Services

India Post — Link failure frequently

 pdutta1975 on May 13, 2016
Dear sir
I am a post office customer at Rampurhat H.O 731224 in West Bengal Circle.Most customers face link failure problem at Rampurhat H.O.The service provider BSNL is accountable to post office.But why the dept is not changing this company and seek alternative service provider.As a result customers suffer.I request you to arrange for immediate change of service provider so that link is available smoothly.In the same city State Bank, Oriental Bank have saught another service provider and no link problem there now.
Pls solve it....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Pli payment issues

 raghavendra.l Rao on May 13, 2016
Karnataka kathriguppe 560085 post office employee not ready to take the pli and sukanya samruddi account payment. Because people will start coming every month for payment. Straight away he will say in this branch we don't have this facility pls go to main branch. Becouse this employee people will loose theire cofidence in post office it's my humble request one of the worst service. Ever seen in this world....
Complaint comments  Read comments Complaint category Insurance

India Post — ("payment no processing by the post office staff")

 s.k_c98 on May 11, 2016
श्रीमान जी, मेरी माता जी (कमला देवी) का खाता(३४५९७४२) पोस्ट ऑफिस में है, चुकी मेरी माता जी का स्वर्गवास हो चूका है। अतः मुझे उनका पोस्ट ऑफिस का खाता बंद करना है। मेरी माता जी मुझे घर पर सुनील के नाम से बुलातीं थीं। अतः उन्होंने पासबुक पर...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Delay in delivery - EW337710956IN [Resolved]

 arojitghosh16 on May 11, 2016
I have sent a letter on 6th May, 2016. On 7th may, it shows item is bagged for NSH PUNE. and at about 11 o clock the status shows bag despatched to Pune. but after 2 days, ita gain shows bag is received at NSH kolkata Airport. and despatched to NSH pune (9th May).
Today is 11th May, 2016. and till now there is no update about my article.
Do something sir. Its very important for PAN card purpose.
Booking ID #EW337710956IN...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Indiapost — Non delivery of item

 MADHU M NIAR on May 10, 2016
This complain is in regard to the item that i had purchased online from aliexpress & the dispact made over china post & india post.
There is track record with china post that the item has been dispatched from china to india. But there is no records with indiapost about the article in india.

Transaction details no: ri881492790cn on 07/03/2016

Complaintnumber: 10006856945 status : pending

No one even cared to respond to my queries written on the indiapost complaint portal....
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

India Post — Speed post article didn't reach on destination

 kapil5290 on May 10, 2016
I had posted through speed post of india post on 4th may at 10:22 am. It had very important things which have to reach before 9th. But it had not reached till today on 10th may. Now that article reach it is of no use. I am complaining to consumer forum for the compensation i should get due to non delivery of my article. I was tracking regularly but it is giving details of 4th n 5th may and not gave details if 6, 7, 8, 9 and 10th may. I hope consumer forum ll take strong action against them.
Details of article sent:
Tracking no. : ei776276353in...
Complaint comments  Read comments Complaint category Postal & Delivery Services

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