India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 2%
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2058
COMPLAINTS

India Post Customer Care

Ministry of Communications & Information Technology

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
457
294


Mobile:
Mobile:
82
64

Fax:
Fax:
+91 61 2222 5011
+91 77 1223 3194

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
2%
Complaints
2058
Pending
0
Resolved
33
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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India Post Complaints & Reviews

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India Post — Not pertain to me v ganesh kumar 9581800066

 vgkking on Sep 29, 2016
I received three sms from india post

you have received speed post article noet126008494in for delivery. Thank you for using india post. Please track further status at http://indiapost.Gov.In/

you have received speed post article noet126008503in for delivery. Thank you for using india post. Please track further status at http://indiapost.Gov.In/

you have received speed post article noet1260175224in for delivery. Thank you for using india post. Please track further status at http://indiapost.Gov.In/

not pertain to me and i have not received...
Complaint comments  Read comments Complaint category Other

India Post — India Post Non delivery of important documents

 2contactsmriti on Sep 29, 2016
I sent an international registered letter from Jaipur to Canada, the package was sent on 8th Sep and since then there has been no update on the shipping progress. Neither has the package been delivered yet. Below are the details of the package and complaint (I earlier raised on India Post website):

Transaction & Complaint: Registered Letters - Delay in delivery of Articles
Transaction Number: RR343790848IN
Transaction Date: 08/09/2016
Complaint Number: 10007197485

I have been calling the international toll free number (1800-11-2011) bit that does...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Indian Post Office — Ignorance of duty

 sunil pammi on Sep 29, 2016
Respect sir
. Most humbly and respectfully I will bring you kind notice to the fact that I have been recently harassed by the post woman of my area I think she is not doing her duty responsibly cos most of the people are unsatisfied with her work even I am also a sufferers I had applied an atm card from the SBI more than three times it has been returned to the head office and also registry or letter are not bring to me I think I am not getting any thing send to me by post, does it can be preventable and one more thing when I ask her why she should not bringing the letter she furiously say...
Complaint comments  Read comments [2]Complaint category Banks

India Post — Pan card delivered wrong address

 koteumesh on Sep 27, 2016
Dear sir,

our pan card iteam booked at kokan bhavan on 08/09/2016 11:23:45. to narasapura so, kolar taluk & district - 563133. the consignment no. is RM
818870809IN

but iteam not delivered upto today. we are checked through indian post tracking system iteam delivered on 12/09/2016. but iteam is not delivered upto this time.
we are enquired post man and post master from lost 10 days those peoples are not responding properly.
we are losting business of Rs. 2L for not avaliable of pan card.
so please do the needful....
Complaint comments  Read comments Complaint category Business & Finances

India Post — Missing of articles

 Sunil baranwal on Sep 27, 2016
Sir/madam,
I had ordered to amazon india to deliver 4 jars of mueseli. Amazon booked this consignment via aw912194921in to khatima at my address. I got this product
Delivery on dt 26 sep 16. When i opened this parcel, the two jars were missing. Seeing this, i complaint to post master khatima-262308. They told me that this could be opened and stolen 2 jars in ich moradabad. Further he and his staff told me this is not happened here. I wat to request you to make in query about this matter and punish them and compensanate me. This incident has been occurred with me twice. How can i...
Complaint comments  Read comments [3]Complaint category Postal & Delivery Services

India Post — Torn parcel received

 Amruta Ranade on Sep 26, 2016
I received a Parcel from Hull, Yorkshire and was so disappointed to see it all torn. The items inside the parcel have been stolen and only the letter is received because it was double packed or else i would have lost it too.
This is extremely saddening as letters are sent with so much love and this is what the dept does.
I don't understand where and how the letter gets torn and I need an explanation for it. Someone has taken a lot of efforts to make it and send the parcel and we've paid a good amount for it. It is the responsibility of India post to see that the parcels get delivered...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Regarding Booking no RD716503509IN

 bagh2016 on Sep 26, 2016
Sir
I was booked a percel for Bamako Mali under receipt no RD716503509IN on dated 14/09/2016 but during traking Ifound it went to Indonesia on 21/09/2016 at 9 AM after that there is no update but it is supose to send to Mali acountry in west africa it should either via france or UK to reach in Mali . Please do needfull as it is releted of large amount of losses if it does not reach in time.
hopee to hear from you soon
with regard
Sukumar bagh...
Complaint comments  Read comments [2]Complaint category Business & Finances

India Post — Non delivery of the book

 Ashwini M Hegde on Sep 26, 2016
Hi this is Ashwini M. Last week on 19/9/16 my mom sent my student note book through ordinary post, from punjalkatte post office, south canara district-574223. to the address #41, Sneha saudha, Kanaknagar 5A cross, RT Nagar post, Bangalore-560032. I haven't received it yet and I can't track it down as it is an ordinary post. i asked her why dint she send it through courier? and her answer was that she thought my book would reach me fine through Indian postal service. As the book is very important to me I can't afford to loose it. She even went to the post master to inquire about the post and he said...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Non Delivery of Parcel through indian postal service

 amt8in on Sep 24, 2016
My consignment no. AW973841730IN (from Amazon India) was denied door delivery rather the post office personal came to my home & told that the consignment has to be collected from post office. inspite of delivering the item he has mentioned wrong information that door was locked. he needs to be punished for not performing his duty holistically. please look into the matter seriously & do the needful to resolve the issue at the earliest & deliver the item to my place as soon as possible....
Complaint comments  Read comments Complaint category Weight Loss Products

India Post — Non delivery of aadhar card

 Shweta Sood on Sep 24, 2016
I have been temporarily shifted from my permanent address and I have given an application to the post office regarding redirecting of my letters.I made a aadhar card of my son which was to be delivered.but yesterday I received a message about the IP tracking number.when I tracked it online then the status was returned.I urgently need adhaar please make delivery as soon as possible...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — I'm complaining against post man of our area

 ravinder simbrawal on Sep 23, 2016
Dear Sir,
My name is Ravinder Kumar. We are in deep trouble from our area postman. He never give us any document. Always come and ask too many question then threat us to complaint ours that we are running company, blah blah... and return our parcel and letter.
My 3-4 official govt. letters already returned because of postman laziness...

My ATM CARD already returned 2 times by fault of post man...SBI BANK already debited my account balance 2 times as delivery charges...
this time we were waiting for our ATM CARD from SBI,
he never came to our house and...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Cant deposit money in my Account even after 7 days

 amemayank on Sep 23, 2016
Its been almost 7 days i am visiting Indirapuram ghaziabad post office and they are telling me sometimes system is not working, machine not working and today there is no electricity, just for depositing my money i have to visit several times and still my money is not deposited and the staff over there is so rude... from last 2 years the situation at this place is almost same and nobody cares about it.
and i requested for cheque book they said give us a letter will try to give you in 15-20 days.
lunch time is always fixed but working hrs are never.

please let me know...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Delay in postal delivery

 K V R AITHAL on Sep 22, 2016
We are receving letters irregularly. For this we asked the Post man, he was soo rude & replaied that he will delivery the letter as per his wish, we can complaint to any body. the we givened written complaint to related Post Master on 25th May 2015. After that we are not received any replay nor improved in service. From last FOUR MONTH we are not received a single POST, like Electric Bill, Telephone Bill, Gas Bill, Credit Card Bill.. Because of this we are paying HEAVY PENALTY....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Non delievery of any documents

 k.g on Sep 22, 2016
The postman named captan working in india post in postoffice of ggn branch sadar bazar, does not delievery any documents. and behave rudely also, he doesn, t doing his work properly and efficiently, although my house becames in his knowledge this 7/sep/2016.
After this he is not deleivering any document or upr se mna kr deta hai ki ab se koi document nhi pohchega tumhare ghr pe... what a rude man he is...
It is requested to u ki jldi se koi action le or meri prblm resolve kre or nhi to us postman ko ek bar job suspention ka threat digiye

And te sirf akele meri prblm...
Complaint comments  Read comments Complaint category Other

Indiapost — Delay in delivery

 vadivelantce on Sep 21, 2016
Speed post number : et977263555in

Booked at — annamalainagar

Delivered at — pulidikarai b. o (635202),

14/07/2016 10:45:55 annamalainagar item booked

27/07/2016 13:33:00 pulidikarai b. o item delivered

I had received the letter after 13 days. i had pay money for speed post rs.39.
So, what is the difference between the ordinary post and speed post? i don`t

Know. i never ever seen such delay in professional or other parcel service..

My conclusion is try to close indian post and save...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Non delivery of magazine EFY

 kalpravi on Sep 20, 2016
Every month I am receving Electronics For You magazine regularly with late delivery from Delhi, but last two month I.e August & September I have not received magazine till date (20/09/2016). I complainted over phone to Tambaram, Chennai Postal Authorities they told the complaint should send in letter, So I am sending this complaint. The postal authority at Melakottayur S O, Tambaram Division, Chennai not taking care of delivery of letters, magazine at Ponmar. I earlier also complained to Tambaram Postal Officer Mr. Premkumar. But till the problem was exist. Even they are not delivering the letter...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Parcel bieng on route from many days

 liladhar999 on Sep 19, 2016
The things are international parcels which are been on route to Jaipur from Kolkata which is not yet available in Jaipur according to toll-free number so please pay attention the tracking number are RS156774313CN&RL238024801CN please reply fast and provide me the sufficient information.the parcels are from registered China post.how many days will it take to be delivered...
Complaint comments  Read comments Complaint category Sports & Recreation

India Post — E money order

 manishagrawal.kaimur@gmail.com on Sep 19, 2016
Sir, maine 26-08-16 ko bhabua post office ke main branch se char city me 501 rs ka money order kiya tha. jo abhi tak dilivered nahi hua. jab mai iske bare me vaha ke head (post master) se puchhne gaya to unje baat karne ka tarika bahut hi ajib tha. charo slip ka transection no... 023342160826000105. 023342160826000106. 023342160826000107. 023342160826000108. hai....
Complaint comments  Read comments Complaint category Other

India Post — Non delivery of document after 54 days

 Amar Sambhwani on Sep 19, 2016
I had sent a courier from bahrain to ahmedabad on 23/7/2016. but it is still undelivered. after tracking several time i come to know that it reached at mumbai on 27/7/2016 and still it is in bombay. so do the needfull to delivery of my courier as soon as possible.

docate no. RR160028711BH
dispath no. 190/790
dt. 23/7/2016...
Complaint comments  Read comments [1]Complaint category Other

India Post — Non filing of the TDS return

 N.Neelakantan on Sep 19, 2016
While closing my NSS account NO 33184, in Feb 2011 Indiranagar, Bangalore Post Office, has deducted an amount of Rs.14464 as TDS and TDS certificate issued to me. However the TDS return has not been uploaded in the IT portal thereby the IT officer has refused to give credit for the same. I had reminded them in July 2011 and again in July 2016. Please request them to file the TDS return so that I can get credit for the TDS....
Complaint comments  Read comments [1]Complaint category Tax Services

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