India Post Customer Care

India Post Customer Care

Ministry of Communications & Information Technology

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
India - 110001

Customer Care Phone Numbers and Contacts

Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...
Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

India Post related photos (248)

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India Post Customer Care related pictures (248)

India Post Complaints & Reviews

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India Post — 11 kg of important parcel is lost somewhere (unbelievable)

 ASHISHame on Apr 27, 2016
I booked a parcel (important & valuable wedding clothes) weighing 11 kg on 21 March 2016 through Registered Parcel from shamshabad, Hyderabad. It was supposed to be delivered after 4 working days, But you know what even after 1 month (37 days to be more precise) the item has not reached its destination. Its status was not even updated after 22 march... I raised the complaint after 1 week of booking the item but no one even bothers to reply the complaint..., this is our Indian postal service. I feel shame about our Indian postal miserable & irresponsible they have become, how much...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Fraud

 kaustubh2 on Apr 27, 2016
Fraud complacency is the most common thing here! we hsve been availibg sebices of recurring deposit from indian postal services andntgeir representive use to come and collevt the money and deposit the same but in between the rs lapsed becaise of the persons negligebce as he had not depositird money on time! now he is doing zero efforts to get the mapsed money from the rd the person is running by the name of babita rani ss/mba/234 look into the matter and get it resolved!! make a name for yiireself for once...
Complaint comments  Read comments Complaint category Business & Finances

India Post — Proof of delivery required : txn no.ru961796905in dated 10/12/2014

 Jaiswara on Apr 26, 2016
Consignment booked on 10/12/2014 at 13:14 Hrs at counter No.09, OP code: YAM, net wt 800 gms, amount paid Rs.220.00
The said consignment said to have been delivered by India Post on 16/12/2014 vide their reply dated 16/10/2015 in response to complaint no. 10006527085 .But it is not traced.
Kindly provide proof of delivery.
Txn office: Lucknow GPO- 226001 under Lucknow GPO CCC
destination office: Bandra East - 400051
Sender :Subhash Hiralal Jaiswal! K-1005, Aashiana Colony, Kanpur Road, Lucknow-226012
Addressee: Assistant General Manager - HR
Complaint comments  Read comments Complaint category Banks

India Post — Undelivered medicines by postman contact no.8950408857

 chandan@041 on Apr 25, 2016
Dear sir,

Mera naam chandan kumar hai aur main panipat (Haryana) ka rehne wala hu. Main aapko btana chahta hu ki

Mera ghar kaccha camp, guru nanak pura, panipat main hai.

Mujhe bones pain ki sikayat rehti hai jiski medicine online sanyasi aryuvede se aati hai or hamare area

Ka postman medicine deliver nhi karta jiska contact no. 8950408857 hai. Jiski wajah se meri medicine wapas chali jaati hai aur ilaz sahi

Se nhi ho pa rha.

Mujhe umeed hai ki aap meri problem samjhenge aur use solve karenge.
Complaint comments  Read comments Complaint category Other

Indian Postal System — Issue regarding delivery of parcel

 simanaray on Apr 22, 2016
The delivery system of IPS are worst. They never try to deliver things in home & update the status as delivery attempted. Several times my ATM cards or bank documents got returned to the bank. This time they denied to deliver a parcel ordered by amazon. They called me and asked me to collect the parcel from their hub only. They gave several excuses like the address is not proper, whether there is a calling bell in the ground floor of my apartment, they are not going to call me after reaching my home. If they are so reluctant about their work why they are taking the orders for delivery....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Documents not yet delivered one week over

 Suresh.dhavalagi on Apr 21, 2016
I posted a document on 12/4/16 but till now it's not yet delivered i given written complaint also but no use kindly help
It's t.Dasarahalli post bangalore 560057
If i call to that post office they simply telling like they won't maintain any records for ordinary post and all so due to this they are helpless and they can't help me anything in this please kindly help

Complaint comments  Read comments Complaint category Postal & Delivery Services

Indian Post Office — Payment not received

 Mahesh Inamdar on Apr 21, 2016
Dear Sir,
I send money by eMo but its not received yet after 9 days. see details

eMo send from MIDC Gokul Shirgaon 416234 PNR No.: 078965160412001512 dated 12.04.2016
eMO send to Kavathe Ekand 416307

But its not received yet.

Mahesh Inamdar (9890349324...
Complaint comments  Read comments Complaint category Movement & Delivery

India Post — Tracking problem

 Thrinadh Marukonda on Apr 21, 2016
I purchased a gadget on amazon.In. They sent through india post courier. The tracking number isaw909871865in .
Since one day there is no update in tracking. It was showing "bag despatched to bheemunipatnam s.O."
There is no update from that moment.
Please take necessary action on this matter....
Complaint comments  Read comments Complaint category Electronics & Appliances

India Post — Delay in delivery of article. [Resolved]

 rajib1.84 on Apr 20, 2016
Hi there,
This is regarding my express parcel via india post from kolkata, india to brampton, canada. The parcel (Which includes cricket kit only) was initiated at kolkata gpo on april 8th 2016 and my father was informed that it will be delivered in next 7-8 days. The last update made available online on april 12th states - "kolkata (Ex calcutta) exchange office (India)--> article bagged (This is the event)".

I tried to call india post but the given number seems to be incorrect - "for international mails related queries call our toll free number 1800-11-2011".
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Not getting delivery

 kamil Raza on Apr 19, 2016
Track number-ci029662116in
address- md badruddin, vill+po- bathani, district-gaya (bihar)
pin code-823311...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Unknown destination of returned post

 Dr.janardan Panday on Apr 19, 2016
A registered letter bearing consignment no.Rx023887805 was returned back by the ignou delhi 110068 post office without delivering it to consigneewhile tracking through the consignment number of the post on web siteit only reflects the place of return as moulana anu at hydarabad.
Accordingly it is being impossible to find out the name and address of the last destination of delivery of the post on 28th march 2016....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Item not received

 gantala on Apr 19, 2016
Tracking no EX301629665IN .Till now i have not received my item. Deliver the item urgently without lazy.
Complaint comments  Read comments Complaint category Banks

India Post — Sitting arrangement is not sufficient and work is very slow as compared to citizens charter.

 vinaylko on Apr 18, 2016
In awas vikas rajajipuram lucknow post office there is very slow work and employee are not cooperating to customers..For waiting there is not sufficient siting arrangement. So many sinor citizen visiting to this post office and suffers on daily basis..Some agents are always caputered chairs which available on post office...Please look all these issues to make easy transation in this post office.....
Complaint comments  Read comments Complaint category Business & Finances

India Post — How long will it take to receive my parcel

 Sukanta Sen on Apr 18, 2016

I have ordered this item from "" on march 29, 2016. It has reached Mumbai Foreign Post Office on April 7, 2016 and the status is "Retention reason : Awaiting presentation to customs commissioner". I have not yet received it on delivery address in Sanpada, Navi Mumbai.

Tracking number is RD114483734SE.

Please give the latest update.
How long will it take to receive my parcel?

Please help...
Complaint comments  Read comments [3]Complaint category Postal & Delivery Services

India Post — No updates since 10 days

 Mirli on Apr 18, 2016
Hello team,

I had sent an item of 3.5kgs to srinagar kashmir. It contained salwar kurta for my elder brothers marriage and dog leash. It has been 10 days since the last update of tracking. Last update of tracking is april 12, 2016 and the tracking number is ca040514335in. Could you please look into it asap??
Contact number:- 9700848099

Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

India Post — No delivery attempted panipat. Tracking id - ew416756884in

 Gourav Wadhawan on Apr 17, 2016
I have not received the Item, Delivery was not attempted by india post, but tracking details says delivery attempted. I had received orders at that address like 100 times from many courier service providers(online shopping). But never had the problem. Only with India post I am having this problem. They don't call I suppose if they are not able to find address and moreover their post office is also not picking call. I had the same problem with my Passport delivery through India Post. Most Unprofessional and Pathetic courier service ever....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — No proper response from India post

 mkjap on Apr 16, 2016
The article was posted from GPO for Kazakhstan on 26th March 2016 and was promised that the package will be delivered within 15 days and till date there is no update or proper response where the packet is. We have been trying to get the details from our end but no proper response received from the officials in GPO Kolkata. The AWB no. is CW032164779IN and was on route to Almaty Kazakhstan. Now their verdict is if we are lucky enough then the package will reach Kazakhstan in one month, but during booking the package this was not told to us. We request you to kindly look into this matter on urgent...
Complaint comments  Read comments Complaint category Government Organizations

Indian Post Office — Delaying in dispatching the letter

 ranjeetg on Apr 16, 2016
I have posted the letter on 13 april to arvind kejriwal, kanhaiya kumar & manish sisodiya( tracking id- ej131641792in & ej131641775in & ej131641815in) and its not been dispatched from ranchi, and on the same date i have posted from same post office to the west bengal cm mamta banerjee and yesterday on 15th april it was delivered to her.. Its seems totally wrong, its an important letter kindly help me out..Hope indian post office is not playing the political game...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Delay in delivery of speed post article

 Dhrubajyoti Bhattacharjee on Apr 15, 2016
Speed post id -
Transaction office-
Kolkata gpo(700001)
Transaction date-
My speed post is stuck in dhanbad rms for two days now. I am really worried whether they will deliver it within time or not. Official date range of speed post is 2-4 days so i dont understand why is it stuck in dhanbad rms for two days .
Please arrange its delivery as soon as possible...
Complaint comments  Read comments Complaint category Universities

India Post — Items missing

 aksurya95 on Apr 15, 2016
I Sent a parcel via India post with tracking number ES786744268IN but it didn't reach the destination and it stated that it was due to insufficient address and was thus returned but when it came back to me the items which were in my parcel went missing .When i consulted the post officer there they suggested to mail and register a complaint but i when i registered the complain i didn't get any response from their side .It has been 7 days since the complaint .
The parcel was an urgent one and it is a big loss to me
Please look into the matter...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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