India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 1%
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India Post Customer Care

Ministry of Communications & Information Technology

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
India - 110001

Customer Care Phone Numbers and Contacts



Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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India Post Complaints & Reviews

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India Post — No regular service, nunhai agra post office

 lalagupta on Jul 28, 2016
Post office nunhai, near small scale industries office, main post office railway mal godam yamuna bridbe, agra
About 4-5 months there are no any staff to attend the regular customer of s/b, and mis account and public service, about oldest person are too much suffered to take interest of mis a/c, so please urgently arrange the staff to attend to customer and solve the problems, thanks...
Complaint comments  Read comments Complaint category Banks

India Post — No delivery of speed post

 kishor kaushal on Jul 28, 2016
I sent a speed post no. Ej1530209101n bokaro to shilong on dated 24.05.2016 and i received message on dated 31.05.2016 that article ej1530209101n booked on date 24.05.2016 was delivered on 31.05.2016 but today 28.06.2016 my speed post not reached/returned a destination. Why indian postal cheat me? It is very urgent matter because it is a fraud &cheating case against indian postal. I have suffer menatlly tention because this is valuable article for me......
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Package not yet received

 ppj123 on Jul 27, 2016
This is for item with tracking number rd115242479se. it arrived in india cleared customs as per tracking at chennai on 9th july. but then it was wrongly dispatched to vizag instead of bangalore!. last update was on 16th july with
16/07/2016 11:35:46 vishakhapatnam rms (crc) bag despatched to anna road sorting c (crc). after that no update. tried calling customer care numbers. no one picks up the phone.

If someone could contact the concerned post office and redirect the package to correct address would work....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Speed Post — Atm card not received by speed post

 aditihulke22 on Jul 27, 2016
I have not received my speed post eb247882635in. I tracked it and it shows since 2 days that it has been dispatched for nagpur (Where i live). It is very very urgent for me to get it now as i am shifting to another city in a few days. I need the atm card urgently as it would be difficult for me to apply and wait for it again
Please do something to help me....
Complaint comments  Read comments Complaint category Banks

Indian Post — Missing parcel and status

 rohit sisodia on Jul 25, 2016
One of my family member has sent a parcel from germany to india by dhl and dhl handed over to indian post july-2016.

The current status showing is delhi international mail centre date of 17th july-2016.

And after that i couldn't get any information from the indian post.

Many times i made the called to the costumer care but they are not telling any update about my parcel.

My parcel tracking number= rm406633673de

Kindly inform to me my mail to me my mail id is = rohit.
Complaint comments  Read comments Complaint category Mobile Handsets

Indiapost — Need proof of delivery receipt

 NagendraMP on Jul 25, 2016

Consignment No: EN370192985IN
In the site it is showing delivered on 28-06-2016 but the receiver is saying we didn't receive any courier
I contacted the Bhorakalan S.O post office which I couriered the parcel to provide the delivery of proof they are not responding
Help me to solve the issue
Thanks in advance...
Complaint comments  Read comments Complaint category Telecommunications

India Post — Item not delivered by postmaster

 Jasveer Kumar on Jul 24, 2016
Hi team,

Item numer ea438497271in booked on 15/07/2016 and showing status deliver to post office bastoi on 21/07/2016 but postmaster still not delivered the item to my mentioned address. Please take action against post master asap to deliver the item to me.

Inline image 1

Dileep kumar vimal
Mob - 9996112255...
Complaint comments  Read comments Complaint category Tax Services

India Post — Misplace of my order

 Sumiran Pradhan on Jul 23, 2016
Tracking id eq291874620in is not yet delivered to the given adress. Its more than 20 days and tracking status shows the product has been delivered to temi tarku bo on 12/7/2016 and yet not been delivered to the adress. My product has been lost or misplaced. Iwant a strict action against singtam so and temi tarku bo. And want my order to reach the given adress as soon as possible...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Iphone stolen from post. Received an empty box.

 yashverman on Jul 22, 2016
Tracking number - rs556191517nl.


I ordered/imported one iphone 5s from one well reputed seller. Today i received parcel today but that parcel was very light weight, and the packaging was not as it usually packed. It was just an empty box.
After open the box, i found nothing inside the box. Box was opened and someone who shipped the item stole the iphone, and then packed it again. While checking the box, it looks the box was opened and then packed with tap again.
If some from indian post start stealing the item, then i don't know whom to trust.
Complaint comments  Read comments [1]Complaint category Mobile Handsets

India Post — Bad service of india post

 zainulabedin dor on Jul 22, 2016
I did parcle through india post on 27 april. 2016 from azad chowk post office junagdh gujarat india. After a month when i come to know that my parcel is not delivered yet. I started contacting azad chowk post office but all staff is full of illiteracy. No one knows about how to track even one lady said the person who does that is cannot track at this time. Said busy talking with people. They can not provide such details over phone said you have to be here physically with receipt then what is the point of contact no. Then i contacted mumbai foreign post office they attended me very well and gave...
Complaint comments  Read comments Complaint category Products & Services

India Post — Pli bond paper not recived till date

 mishma on Jul 22, 2016
I have a pli policy no.JH-AEA-16092-UC issued date 30.03.2007 and i regulary pay my all premium but till date i have not received bond paper of pli policy no JH-AEA-16092-UC...
Complaint comments  Read comments Complaint category Other

India Post — I did not get my parcel

 anand5692 on Jul 22, 2016
Hy this is anand dixit and i suppose to get my credit card pin through speed post which has been send by icici bank from mumbai. And its already too late. And today i check my wbn ea400188369in it say that parcel has been unclaimed. Which is not true nobody inform me even no one call me. This totally annoying. I am really dissappointed. So please contact me on my number about it. 7503575692. Thank you....
Complaint comments  Read comments Complaint category Credit Cards

India Post — Wrong entry done by senior person of padrauna post office, & i have suffered last one year.

 rksingh24 on Jul 20, 2016
Dear sir,
Sir my self & my mother since last one year running post office regularly. lastly i have online complain, on dated 8 april 1st complain till date eight no. online complain i have lodged serial no. my online complain no. (1) 10006929042 (2) 10006905985 (3) 10006878694 (4) 10006945885 (5) 10006956382 (6) 10006976131 (7) 10007000977 (8) 10007042507at site.
But sir i have frustrated last one year, kindly sir advised me where
I go for justice.
Wrong entry done by senior person of padrauna post office, & i
Have suffered last one year.
Complaint comments  Read comments [1]Complaint category Government Organizations

India Post — Complaint regarding misplaced of speed post consignment # eu567608454in

 imrajat on Jul 19, 2016
Hello sir/madam,
I have order something online, and the consignment is coming/arriving from chander nagar s. O on 05/07/2016 through india speed post (Tracking no. Eu567608454in). This consignment has to be deliver at 457-b, dda flats, gazipur, delhi - 110096.
But it doesn't deliver. And when i track this consignment at indiapost it shows delivery attempted: missent at shahdara s. O (110032) on 06/07/2016 and then it shows item delivered at shahdara s. O (110032) on 08/07/2016.
How can this is possible as destination pincode is 110096 and it shows item delivered at shahdara...
Complaint comments  Read comments Complaint category Electronics & Appliances

India Post — Subject - complaint against deolali pravara postmaster

 anant nagari patsanstha on Jul 19, 2016
R/s sir,
In deola pravara local town, our finanace co - operative society work as a popular co - operative society. Daily contact with your post office department for communication with customer. Daily notices to defaulter as simple notice, ragister notice, reminder to member. But your official post master do not co-operate with us. Daily ragister are not accepted by him. If he take ragister envelop and amount of ragistration at morning, then send return to our co-operative finance society at evening. After enquiry he told in misword language and said to complaint to anywhere.
Complaint comments  Read comments Complaint category Banks

India Post — Parcel not being delivered

 Koustubh Dev on Jul 12, 2016
An article was sent by me on 18th of April 2016 but it has not been delivered till date my DOC no. is EI777080260IN after 2 months after i received a notification from receiver I found that the parcel has not been delivered so I wish to get the article back as soon as possible so that I can resend it again....
Complaint comments  Read comments Complaint category Tax Services

India Post — Request for Return shipment

 setlite on Jul 12, 2016
I have booked item on 04/05/2016 (Tracking No- ED951892536IN) for Egypt and it has not yet been delivered.
Requesting if it is not delivered then kindly send us back to our below address as provided at the time of Booking and will pay the charges-

Setlite Engineers Limited
5G, 5th Floor, Vandana Building,
11 Tolstoy Marg, Connaught Place
New Delhi - 110 001
Phone :+91-11-23311111/23321111

Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

India Post — Excess delay in delivery of important documents

 Piyush Vishvas on Jul 12, 2016
I have posted a transfer certificate of my daughter from hyderabad (langar house) to bathinda on 4th july 2016. which is required urgently for her admission. so i choose speedpost to deliver the document.
Speedpost no. is en440060683in

But its now 12th of july, due to carelessness of indiapost employees my daughters certificate is not delivered yet. no one pickup any customer care numbers. please improve these services so that customers can rely on indiapost.

Please look into the matter immediately....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Server down for 15 days & many more

 viralhariom on Jul 11, 2016
Khambhaliya post office (361305) gujarat ma chhella 15 (!?!) divas thi server down chhe... ketlu hasyaspad kahevay...
Koi ne stamp paper leva hoy to 6.5 foot (!?!) unchi window ma laambu thai ne levani...
Telephone bill, electricity bill, reg. ad, speed post, money order, premium collection, exam fee challan... aava badha kaamkaaj mate ek j window...
Parking ni pan moti samasya chhe......
Complaint comments  Read comments [1]Complaint category Government Organizations

Indian Post — Late delivery of speed post

 mappy on Jul 11, 2016
I have sent a speed post on 05.07.2016 from new delhi to mumbai and it was supposed to reach within 1-2 days. however it hasn't reached yet. on confirming from the post office they claim to have no idea about the same. those were really important document. i filed a complaint on indian post site but didn't get any reply.
My complaint number for indian post is 10007056135
My speed post tracking number is ed984629000in...
Complaint comments  Read comments Complaint category Education

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