India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 2%
Submit a Complaint

India Post Customer Care

Ministry of Communications & Information Technology

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
India - 110001

Customer Care Phone Numbers and Contacts




+91 61 2222 5011
+91 77 1223 3194

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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India Post Complaints & Reviews

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India Post — ATM Card

 S U Khan on Oct 26, 2016
Myself salahauddin khan is from, 81, gf-1, golmuri, jamshedpur, jharkhand. my postal pin code is : 831003. sbi had sent me an atm card through speed post on 09/10/2016 which was received at golmuri post office 14/10/2016. i was in regular touch with the postman whether any speed post has come to my address, he always said we have sent to bank on 14/10/2016. i went to golmuri post office physically and one of the employee of post office told me that we have sent the atm card to your bank on 14/10/2016. but i could not understand if my address - 81, gf-1, golmuri, jamshedpur – pin – 831003 was...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Delivered my Atm card to wrong person

 Sabeer ahmed on Oct 25, 2016
I am sabeer.p.basheer from cochin postal pincode is bank had sent me an atm card through speed post on 01/10/2016.and this recieved in my post office 03/10/2016 (palluruthy post office pin 682006).I keep asking to the postman whether any speed post has come to my address, he always said no.since I got my tracking number I found that the post had been delivered in 15/10/2016 to a wrong person.and they are bluffing now.please do the necessary action to retain my atm card.hopefully...
Complaint comments  Read comments Complaint category Credit Cards

India Post — Consignment status details

 Gudoos on Oct 25, 2016
Dear sir,
My consignment number is EN715797829IN. It is from Hyderabad. The status has not changed since last six days. On 19/10/2016, it showed that the consignment is despatched to Patna but till 25/10/2016, it has not reached to Patna. Also it was dispatched from Hyderabad on 8/10/2016 to Kolkata and was received there on 18/10/2016 which is reasonably very late.
Please solve this issue as soon as possible.
Anchal Vidyarthi
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Not Deliver any post to my address

 Mudasar Malik on Oct 25, 2016
Dear sir,
The post office bearing pin code no 182221 located at seri in bhaderwah area of doda district j&k, he/she don't delive any one of my university or any other document to my adress...i dont received any post from this post office. Some times my examination form last date is gone but he/she don't deliver marks sheet of my university.
Dear sir please do needfull

With regards

Mudasar Hussain
Pin code 182221...
Complaint comments  Read comments Complaint category Universities

India Post — Parcel not delivered and sent delivery report in documents

 Jyoti P. on Oct 25, 2016
I ordered an article (order no. 15167397080) through snapdeal online shopping on september 15, 2016 and it was sent to me (jyoti mahant c/o cambridge international school, vpo mohal, distt - kullu, hp, 17526) throgh india post on 29th september (dispatch doc. no. aj011339815in). i received a phone call from the p. o. on 4th october to collect the item from po instead of delivering to addressee. on 6th october, 2016 i visited po but no one was available there. po employees neglected their duty and did not deliver the parcel to me and they didin't even return the parcel to sender. they sent a report...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Complain about postman and also on worker who worked in post office

 prem poddar on Oct 25, 2016
Hlo sir,
My name is prem, and i m from uttam nagar, delhi. I have lodged a complain about the post and also on worker who worked in d. K. Mohan garden, west delhi pincode 110059. The post man never deliver the any document on my address. When i call him then he said to me i don't have any idea. Today i had gone to post office regarding my speed post who didn't deliver on my address on time. When i reached there, and asking about my speed post. They told me, i don't knw whr is ur post it may be happen it will be returned. And when i asked the senior they also replied me like i don't knw anything...
Complaint comments  Read comments Complaint category Employees

India Post — Not received my card (speed post)

 ..manish on Oct 25, 2016
Dear sir,
I am very unsatisfied your service.
My post received showing in po office online. But not deliver at my address.
Ir i am meany time call doing but not receive my call.
Ir vary urgent work is holding. Kindly my product send me my address.
Peed post sanding no.-em116571666in
My address.
Manish singh
D-197 noida sec. (63)
Pin no.201301
Mo.8285682260, 7827705064

Manish singh...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Lack of delivery in time

 Tiaso on Oct 25, 2016
Sir, i have sent through speed post on 3rd oct from pune, shivaji housing society pin code 411016 to dimapur, dhobinala police point (Nagaland) pin code 797112, but my item is yet to deliver. I have track down and it shows in kolkata which reached on 11th oct and did not dispatch still. Kindly check what went wrong and try to deliver it at the earliest.
The consignment no - em308306381in...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Not delivered speed post no ef428716445in

 ajit sinha on Oct 24, 2016
My above mentioned speed post booked on 21.10.16 at local address, which is not delivered due to in collusion with recepient. Delay only to time barred. Same day i had booked 4 item at 4 address in connecting same which 3 is local and 1 is at delhi. 2 local post delivered on 22.10.16 and 1 is delivered on 24.10.16 but 1 post which is local not delivered till date. It is very clear that recepient in cpllusion with postman delay to receive it. Kindly take necessary action in accordance with law....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Parcel are theft by delivery boy

 conaumer on Oct 24, 2016
This theft is commeted many times. The delivery boy open my parcel and some item is theft form it. I m facing problem many times for a year they theft my parcel and say that there is no fault in there service. And they also say to me that next time they not deliver any parcel. This is not a right thing, india post is a goverment service not a private service in which any person take there own decision. Please help me....
Complaint comments  Read comments Complaint category Online Shopping

India Post — Complaint regarding consignment status details

 Yoginath on Oct 24, 2016
Dear sir,
My consignment number is EI669958022IN. It is from Madhya Pradesh. Since 4 days it is showing same address from where i posted it . There is no update after 20th oct 2016 .i am not able to verifying details about status of post ..
Solve this issue as soon as possible . This is not only the problem of one state but also getting same issue from everywhere... if there is a technical issue or any other solve it otherwise i am gonna Complaint to ministry of india post

Yogendra kumar Dubey
Complaint comments  Read comments [4]Complaint category Postal & Delivery Services

India Post — Non Delivery of IGNOU Books Set

 Mrkantravi on Oct 23, 2016
Hello sir,
I have a concern about the non receipt of the parcel sent by IGNOU. Did go to post office for the non receipt of 3 books set but got 2 only after waiting for more than 8 days. I have yet to get a parcel whose details have been mentioned below. Apart from this I have made online complaint for the same, but they have mentioned in answer that books have already been delivered to my address, but in reality I am yet to get that parcel at my address. Please assist me in this regarding.

Online complaint number: 10007244415
Parcel no: CY159183624IN
Complaint comments  Read comments Complaint category Universities

India Post — Speed post to canada

 kunwarcool on Oct 23, 2016
My speed post tracking no. EH785992232IN containing transcripts from cbse which is scheduled to arrive in surrey Canada was booked at sec8 panchkula on 21 oct 2016.i have tracked this but its still showing the status as RECEIVED FROM CUSTOMER. Please request them to deliver it fastly and show the exact status so that i dont have to come time to time at post office .My admission deadline has already been closed. So pls help me to deleiver my package fastly and securely as it has already been 3 days as the system is showing the same status each and every time....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Indiapost — No phone inside courier

 Boom ghosh on Oct 22, 2016
Dear Indiapost Cheater Thieves,

One of my uncle send a phone with his hard owned money for his son who used to reside on my room. I received the parcel and when we opened it, there was nothing on that parcel, only papers were there. You have employed the biggest thieves on your organization and the bitter part is that, eve though you realise it, there is nothing you are doing to fix it. I will ensure that this message reaches to masses and will try to close this, henceforth, making the thieves jobless. because they do not deserve a job as they play with it.

ems –...
Complaint comments  Read comments Complaint category Mobile Handsets

Indiapost — Complaint against speed post from azamgarh to kolkata [Resolved]

 shubbhu on Oct 22, 2016
Sir i have done speed post from azamgarh head office to gokhle road kolkota for iei on 14th october 2016 from azamgarh head office 276001 my speed post was having a d. D also i dnt knw y it hv nt reached yet... Itz showing still in azamgarh.... I did s speed post 2 of them is reached bt the 3rd 1 is not... Consignment no is eu721884408in kindly let me knw the status... It is too urgent.. N it is about my future... Kindly help please.....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Staff irresponsibilty abt missing of customer documents & unpleasant reply

 Gayathrias on Oct 20, 2016
Dear all,

This is gayathri. i m residing in kuniamuthur, coimbatore - tamil nadu. i approached kuniamuthur post office to open savings & mis on 06/10/2016 and submitted documents to the staff. they took more than a week time to open savings a/c. and staff lost documents for mis. when i asked the alternative staff, he told the concern person is on training and asked to come aft 4 days. i was mentally upset and asked him that it takes only a day open mis in other branch.

His response was very rude and said to approach other branch. customer service was very poor in this...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — I have send 1 box to Nagaland,kohima.on 4th of October by speed post, and it still didn't receive still.

 Ponger on Oct 20, 2016
I have send 1 box, i.e. some clothes to Nagaland, kohima from Bangalore.on 4th of October by speed post, and they still didn't receive it. And we can't even track that parcel. Why it's taking this long to rech there.????
Please solve my problem as soon as possible.
SO koramangalaI BK S.O
Counter no.1, OP-code:987
To: Imnanuchit Ponger
Kohima, 797001
Wt: 2706grams...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

India Post — Unethical behaviour

 sahilverma1596 on Oct 20, 2016
Earlier i received my mark-sheet torn in pieces, i didn't complaint about as i managed it from my institute. And on 20/10/2016 at 16:30 when postman came to deliver another letter i reported the same to him as i wasn't present the earlier day, he started yelling at me stating he is not responsible, i don't know who is responsible but would like you to teach some sense to the postman & take appropriate action against the postman & Responsible Person for maintaining the document good.
postman deliver the letters in old post office street, morinda...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Percel has not reached in the destination code till now

 Milanpa on Oct 20, 2016
A letter along with necessary documents had been sent on 08/09/2016 from kolkata legal Service committee office to the supreme court legal service committee office.track no. is -EW707105526IN.But unfortunately the letter had not reached yet.what a shame that INDIA POST acts such an irresponsible way...I didn't track my was very important documents....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Registered letter no. rm829876100in not delivered till date.

 RNS16@ on Oct 20, 2016
A registered letter no. rm829876100in registered with g. p. o, kolkata on 10.10.2016 but till date (20.10.2016) not delivered to me. when enquired at purulia post office (723101), they informed me that no such letter received by them and most probably g. p. o (700001), kolkata till date not send to purulia post office for deliver to to the addressee.
So, therefore you are requested to pleae look into the matter and solve the problem....
Complaint comments  Read comments Complaint category Postal & Delivery Services

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