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India Post Customer Care

Department of Posts

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Phone:+91 612 222 5051
 +91 771 223 3400
 1-800-112011
Mobile:+91 120 232 1176
Fax:+91 612 2225011
 +91 771 2233194
Regional Contacts:

Andhra Pradesh:

Dak Sadan, Abidas, Hyderabad – 500001.
cpmg_apr@indiapost.gov.in
+91 40 2346 3636 (Tel), +91 40 2474 7282 (Fax)

Assam:

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India Post Complaints & Reviews

India Post - SERIOUS ISSUE -ITEM STOLEN AND CHANGED IN THE WAY

User
 pratik1818 on Sep 19, 2014
SIR/MADAM, This is to inform you that i sent an item through speed post and the "product is changed in the way" and receiver refused to accept it but status is showing delivered .This is a very serious issue for me as the item was of cost Rs 13000., and at the same time it is a big question mark on the India post department.Please resolve the issue on the priority basis. DETAILS ARE SENDER PINCODE-560068 RECEIVER PINCODE-737121 TRACKING ID- EK242282047IN THROUGH SPEED POST MY CONTACT NO-08951378174 Please act accordingly as soon as possible. Thank you...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - non receipt of acknowledgment card

User
 K ravindran371 on Sep 19, 2014
RLAD Vashi Post (400703) A RM088231939 IN Counter No. 1, Op - code:003 To : K. Surendran Wanakbori, T.P.S. S.O, Pin 388239, From : Kesavan Raveendran, Date 25/07/2014, time - 12:01 PM We are not received any acknowledgement above receipt Please let us know the status of the above receipt Yours faithfully Kesavan Raveendran Advocate Shop No. 10, Sheetal Dhara Complex, Plot No. 28, Sector - 7, Kamothe, Navi Mumbai - 410 209 kravindran08@gmail.com...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Parcel lost

User
 Srisudhar on Sep 17, 2014
My parcel EMO No - EM185477502IN was dispatched from Mumbai - Jacksonville, Florida, USA. Its been 2 weeks.I have not received it.I tried to track it, all it says is dispatched from Mumbai. I cant believe people can be so careless.Its really disappointing, we pay so much and take so much time on packing, sending gifts.Its high time India Post/Speed post improve its services or else in no time its gonna be closed....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Complaint Regarding Non Delivery of Articles and Misbehaviour

User
 Padmini Narayan on Sep 16, 2014
I have a complaint against the postman of our area - Munirka Village 110067. He is not delivering any of our documents sent by Indian post.Even if he comes for delivery, he calls from this number: +91-9013290949 and says I am delivering this document to some X, Y place, you come and pick it up or pick it up from the office. Moreover, when he comes he says it is not my duty to deliver this letter. Ealier also, he did not come to deliver it nor did he intimate us about any letter. Also, when you try to ask him his name or discuss this with him, he starts misbehaving and abusing. This is completely...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - India post speed post

User
 rvelar on Sep 16, 2014
Hi Sir,

I had sent a parcel from Bangalore to Pune on 11-Sep-2014, the parcel contained a bunch oh chocolates along with a card.

The 'to' address was our company address in hinjewadi phase-2, the parcel has been received there but is torn from one end and the chocolates are missing although the card is still there.

After inquiring our company reception it was found that the parcel was received in the same state, also the reception is under surveillance so there is no question of the parcel been tampered there.

The postmaster...
Complaint comments Read comments [1] Complaint category Food

India Post - Demand draft not delivered

User
 sarthok24 on Sep 11, 2014
Dear Sir, With reference to the above it is to inform you that a demand draft has been sent by indian postal service with tracking number RU938706659IN from Bhognipur, Kanpur Dehat to Kolkata. I am a student of Indian Maritime Univerity, Kolkata and have applied for education loan through State Bank of India, Bhognipur Branch. The fees for my 5th semester has been despatched by the bank in the form of a demand draft amounting to Rs.125000 with the aforementioned tracking number on 22/08/14 . The India post online tracking service shows that it has been bagged to the nearest post office to the...
Complaint comments Read comments Complaint category Education

India Post - Registered Post having Important Document is not delivered even after 20 Days of dispatch

User
 subhashish on Sep 6, 2014
Hello Sir, The consignment number "RK132398136IN" was dispatched from Bangalore on 15th-Aug-2014 and the consignment has the important documents related to my work experience. I am waiting for the consignment delivery and have also followed with the concerned Point of contacts but the package is still not delivered to me. Please find below the details of the online tracking of the consignment as per the date 07th-Sep-2014. Track Result for : RK132398136IN Booked at Booked on Delivered at Delivered on Details Not Available Not Available Details Detailed Track Events for : RK132398136IN...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - delay in courier

User
 Navdeep Lakhyan on Sep 6, 2014
HI I had sent my courier from chandigarh to U.S.A through India post on 14-08-2014 with consignment no. CP124460830IN my courier is not delivered yet its going to have 22 days... My courier is not delivered nd tracking information showing CONSIGNMENT NOT FOUND.what does it mean? plz help me it is very important and expensive Thanku Navdeep saini navdeep_saini28@yahoo.com...
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

India Post - Complaint of Postman

User
 mayanktripathi20 on Sep 6, 2014
Dear sir\Madam, My name is Mayank Tripathi.My address is H.no-56B, lane no-3, Patel Nagar, Rathdhana Road Sonipat Haryana pin code 131001. I have a complaint against the postman of our area.He is not delivering any of our documents sent by Indian post.Even if he is going to deliver he use to call us and say I am delivering this document to some X, Y place, you come and pick it up.Such services are getting from that person.Earlier postman was delivering post on time and properplace.If you are going to discuss with him his starts misbehaving with us. I request you to take a necessary action...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Foreign Document Air Parcel No (A RR241469791IN) dated 16/8/2014

User
 DDKASANA on Sep 6, 2014
Above said Air Parcel which has till date not delivered to addressed receiver. Pls note that this parcel containing our very urgent non negotiable shipping bills and other necessary original documents to release the shipment from foreign customs, shipping line, foreign port authority and other relevant agencies. And after passing privilege of free time from shipping line we will fall in demurrage charges. Without these documents we will get loses in very high volume, therefore it should be a note for Indian post services for forthcoming legal responsibilities from their end. We are attaching here...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Non receipt of letter from Czech republic em312319639cz

User
 krishnan d on Sep 5, 2014
The consignment content had been the official invitation letter issued by alien police. The tracking no of the consignment em312319639cz on 25.08.2014 the consignment reached india . Till today the subject consignment not reached . Pl investigate and revert back on priority. We have verified with the local post office and it confirms not received at vellore. While checking in web tracking it confirms that it reached chennai on 21.8.14....
Complaint comments Read comments Complaint category Business & Finances

India Post - Passport not delivered and status mis-sent shown

User
 santosh bahadur on Sep 4, 2014
Sir my passport send by speed post from kolkata gpo 02/09/2014 for kharagpur i am waiting for that and when i chek now kharagpur so deliver to so mention that delivery attempted missent no one contact me and how they return so please do some as i get my passport...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - not received document very important original document...

User
 Evolution India on Sep 4, 2014
http://www.indiapost.gov.in/SpeedNetTracking.aspx?articlenumber=ek494391710in

Track Result for:EK494391710IN
Booked at Booked On Destination
Pincode Delivered at Delivered on
Kalyananagar S.O 18/07/2014 110021 Chanakya Puri S.O 21/07/2014 Details


Detailed Track Events For EK494391710IN

Date Time Status at Status
18/07/2014 09:55:09 Kalyananagar S.O Item Booked
18/07/2014 11:46:56 Kalyananagar S.O Item bagged for NSH BANGALORE
18/07/2014 11:50:35 Kalyananagar S.O Bag Despatched to NSH BANGALORE
Complaint comments Read comments [1] Complaint category Government Organizations

India Post - Delivery of item to some other address

User
 ars_nair on Sep 2, 2014
Sir/madam,
According to the track record of india post my item (Booked by sbi) was sent via speed post item no. Eq500216884in. Track record shows that it has been delivered on 30th august 2014 at lohia nagar s.O. The item has been originally booked to adityapur post office (Pin code 832109) in jharkhand state. The item was not delivered to me till date. Track record is given below for your kind information. Kindly help me.

Arjun s
09497891525
Arjun.Pala@gmail.com
Expected delivery address is given below:
Arjun s
Co p. Sinha
House...
Complaint comments Read comments Complaint category Credit Cards

India Post - Regarding registered post not reaching on time

User
 Vikram Singh Nitharwal on Sep 2, 2014
Hello Sir/madam, One registered post letter was dispatched on date 27 Aug 2014 from Budsu, Nagour RAJASTHAN to Bandanwara, Ajmer rajasthan but it is unable to reach at the place till today . I had very important thing in this and its very shamefull and unfortunate that I am unable to get my post within 6 days....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Register Post article lost(probably)

User
 Lahma on Aug 27, 2014
A parcel was at 8/July/2014 from Bangalore to Aizawl. However to this day, ie 27/Aug/2014 the parcel has not arrived. The tracking shows 'article bagged to guwahati' but not reached further. I went to Post office @ aizawl couple of times, but was told bluntly to wait more. Here is my tracking links with an id=CK005475175IN http://services.cept.gov.in/parcelnettracking/track.aspx?articlenumber=CK005475175IN...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - misbehave by post office employee

User
 Aman1983 on Aug 27, 2014
Sir I am a defence employee. I went to Post Office situated New Mandi Gharsana(335711) Distt Sriganganganagar Rajasthan for Registered Post. Where employee sitting on the counter misbehave with me. He refused to do so and said ' main nahin karunga to jo ka sakata karle' which is untolerable. Please do the needful....
Complaint comments Read comments Complaint category Postal & Delivery Services

Speed Post - Pan Card - PAN card not received - status RUD lying in Mumbai

User
 preshli on Aug 23, 2014
I have applied for the PAN card in Ram & Co bangalore on july 14 and not received yet. Please find the below details Application Number : 999999999 Coupon Number : 554637670 PAN NUMBER : CNWPM5362G Applicant Name : PRESHELI MARIA Status : RUD lying in Mumbai Date of RUD : 16/08/2014 kindly do the needful Thanking you, preshli...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - non payment of pli maturity value

User
 bandhdanga on Aug 22, 2014
I, MR RAJIB KUMAR DATTA, have deposited my pli policy bond APS/NM/34462-A and pr book in city center post office durgapur on 31/10/2013. The maturity date was 12/11/2013.Asstt divisional manager(pli) wb circle has send me a letter stating that master data of my policy is not available in wb circle.They have send e mail to the deputy director aps(pli cell) on 29-05-2014 followed by reminder on 12/06/2014 and 07/07/2014 for master data online or manual transfer of the file.But so far no response from your end and i am not getting my maturity payment.please do the needful so that i can get my dues...
Complaint comments Read comments Complaint category Insurance

India Post - Non receipt of Speed Post letter

User
 SANTOSHSADANGI on Aug 22, 2014
Vide EMS Speed Post No.E04338492851N dated 5.8.2014, my brother Shri Siba Prasad Mishra of Rayagada, Odisha had sent a letter to me at my address Santosh Kumar Sadangi, House No. Batra's 75, Gobind Park, Jagatpuri, Near P.M. Public School, Delhi-110051. But the same is not received so far. Please enquire into the case and deliver the letter to me at the earliest as some important documents are available in the envelope....
Complaint comments Read comments Complaint category Other

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