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India Post Customer Care

Department of Posts

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Phone:+91 612 222 5051
 +91 771 223 3400
 1-800-112011
Mobile:+91 120 232 1176
Fax:+91 612 2225011
 +91 771 2233194
Regional Contacts:

Andhra Pradesh:

Dak Sadan, Abidas, Hyderabad – 500001.
cpmg_apr@indiapost.gov.in
+91 40 2346 3636 (Tel), +91 40 2474 7282 (Fax)

Assam:

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India Post Complaints & Reviews

India Post - regarding dispatch of material

User
 tarun.. on Aug 16, 2014
The Indian institute of chartered accountants has send the study material to me, the study material also received by the postal authority in my town medipally post office, hyderabad, pin code.500098.In transit to address is missed due to some reasons.So, the postal authority returned those material to their higher officials, when I will get my study material, Why the to address is missed, the people are neglected in this....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - registered parcel

User
 balakan on Aug 14, 2014
Dear sir/madam, i send a registered parcel on 09/08/2014, from pune to coimbatore, i trace the parcel it was reached coimbatore on 12/08/2014. But still now the receiver is not receive my parcel. Please help me it is a important parcel....
Complaint comments Read comments Complaint category Government Organizations

India Post - rakhi lost

User
 puvika on Aug 13, 2014
hi, i am shalini kumari from varanasi.i send three rakhi on 2-8-2014 to kolkata from speed post.my courier no. is EU6200806531N, counter no.-1, OP-code:000 .khajuri varanasi.but when it is delivered to them and brother open then only one rakhi is there.he informed me on phone and i am shocked and start crying. due to only careless service, my two brothers was unable to tie rakhi on his hand on occasion of raksha bandhan.when i informed to post office then they said they are not responsible for that.who is responsible for this?many peoples send their important documents from speed post.even i send...
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

India Post - Speed Post Delivery Delay

User
 Prem Gangwar on Aug 11, 2014
Hi Sir, My sister sent Rakhi on the occasion of “Raksha Bandhan” by Speed Post tracking number : EU567390505IN. But due to delay process of your delivery till today I not able to receive this parcel. I called concern post office “Kakkanad S.O” but the lady who picked the phone (484-2422201) is not able to tell me proper date on which they suppose to deliver this. Same case happened when I order one product online and they shipped by speed post at my office address in infopark Kochi but That time I went there and collect that parcel. Sir I have request why post master...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Speed Post is worse than Ordinary Post

User
 pushpasingh.dhn on Aug 11, 2014
The envelope containing RAKHI was dispatched on 28.07.2014 from Bokaro Steel City to Bareilly. After regular follow up and complaints till today the envelop is not traceable. It is a shame if after taking the charges also services are not provided to customer by Indian Post. Rakshabandhan has passed and the RAKHI was not delivered. The no is EJ319745070IN....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Lost of article thru india post

User
 paridhanlok on Aug 10, 2014
Dear Sir, we sent one article of salwar kameez thru india post but not delivered yet .either its lost or stolen by indian postal department.after so many reminders there is no progress in case after lodging complaint.pls do the needful.thanks

Complaint Number 121000 04268

ComplaintNumber: 121000-04268 Status : Pending
Transaction & Complaint Speed Post Letters -- Delay in Deliveryof Articles
Transaction Details No: EH498661620IN on 11/07/2014
Transaction Office faridabad under FARIDABAD DO
Destination Office gurgaon under...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Complaint against area post man

User
 nitda on Aug 8, 2014
Dear sir/ma'am This is Nitin Bhardwaj live at 40, Shyam Nagar Okhla IND. Estate New Delhi-110020, from very long time postman of our area is not working honestly. Most of the Documents of our are opened.Few month before i was expecting a Gazette of mine, when I got it was opened when my mother argued with him that why it is opened as it was not supposed to be like that he used harsh words and misbehaved with her. We are fed up with him. I request u to please take needful action against him. Kindly look into the matter. Thank you....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - pending delivery of envelope containing rakhi

User
 HARESH GUPTA on Aug 7, 2014
The rakhis were despatched on 02.08.2014 from dharuhera for bathinda & sangrur. After regular follow up and complaints till today the envelop is not traceable. It is a shame if after taking the charges also services are not provided to customer by Indian Post. It is a very shame ful act that nobody is bothered and responsible for the delivery. Still if some shame is left then try to deliver the two envelops on the address at the earliest before raksabandhan. the nos are EH485743634IN & EH485743550IN...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - not come to give a letter on my village

User
 sachin6595 on Aug 1, 2014
Respected sir My name is sachin tiwari iam live in bahupur village post office sindhura district faizabad uttarpradesh pincode is 224208 sir my village post master are not be come giving a letters on time i have complaint many time in faizabad post office but sir no any response and cant be solve my problem sir this problem are creted so sir i have req to you to please neccessary step again sindura post man...
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

India Post - About aadhars card

User
 ashwinnithy on Aug 1, 2014
sir,
our family members applied for aadhars card and we came to know that the card was despatched on 08/05/2014, This we heard through on line and confirmed the bar code number for three members through
aadhars card department respectively, here i am provide you bar code no KL865943014FT, KL865943005FT, KL865943102FT, kindly do the needful at the earliest and make an arrangements for sending those cards as early as possible.
cellno-9894956001
mail ID-sujanithy@gmail.com...
Complaint comments Read comments Complaint category Government Organizations

Indian Post - Complaint of Post Man

User
 Dounderiya on Jul 30, 2014
Sir, we have regretfully says that the post man of our Area have not perform their duty at time because we have not receiving mail from last three month. i am a CA student and various letters and others periodical are coming from our institute but, due to negligence of post man we have not received them when asked from the post man of our area then he said "me kuch nhi kar sakta mere pe work load jayda hai isliye apki daak nhi la sakta". please check the problem and kindly try for resolving the same. Applicant Praveen Dounderiya C/o- Brijmohan Pathak Jwala ka pura, M.L.B. colony...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Non-payment of Postal Recurring Deposit pre-closure amount - Reg.

User
 Vinoth NRM on Jul 30, 2014
A foreclosed postal RD Cheque Amount of Rs.93, 079 at Neyveli-607802 Postoffice on 5-7-2014. Even though SB Ac. No. assigned, postal clerk denied to make payment due to non availability of pass book . Hence I request you to give instruction, sub-postmaster Neyveli-2 to make payment immediately with interest from 5-7-2014 to till date...
Complaint comments Read comments Complaint category Business & Finances

Indian Postal - mesbehaving of postman

User
 sandee928513 on Jul 26, 2014
dear sir/madam, before some days i booked my study books through online site i.e.gullybaba.com. They delivered the booksat right time to our postoffice. Today the postman called to me and said to methat your parcel in postoffice.he said to me that come and collect your parcelfrom postoffice otherwise i will send it back. when i asked him to deliver myparcel at my home, he refused to deliver my parcel at my home and he threatenedto me that if you not collect your parcel I will send it back immediately. The postal address that is given by me is mentioned below:- Sandeep S/o Sh. Rajender Singh Vill-...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Non - Delivery of Article even after 25 days

User
 Choudhary Harshit Rathi on Jul 24, 2014
I have booked a parcel on 30/06/2014 from India Post Basera S.O.-251310 to Ulhasnagar Maharashtra. They promised me that my parcel has been delivered within 7 days but now 25 days has been gone but the parcel is not delivered. The buyer from Ulhasnagar take his money back from me. I have also wrote a complaint to Post Master on 15/07/2014 but did not get any response from them. I also checked on internet the parcel don't showing any delivery. Here is my tracking number - CU016799875IN Harshit Rathi 501, Basera, Muzaffarnagar UP-251310 Ph. No. - +917599023707...
Complaint comments Read comments Complaint category Other

India Post - Theft from parcel

User
 chau7777 on Jul 22, 2014
One parcel booked by Chauhan enterprises vide Registered no. CDO304466272IN dated 14 Jul 2014 in respect of Mahender Pratap Chauhan from Mayapuri Post office at New Delhi to deliver at Lonavla, Maharashtra.

The parcel booking weight was 3688 grams and when my wife opened the parcel and found few items were missing and the parcel was re-stitched / repack. Later the weight check carried out and found the weight was 2788 Grams. I enquired on telephone from the Lonavla branch post man and Post master regarding the issue, They simply told that the parcel was delivered as they received...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Ghatampur Post Office - District Name not updated

User
 hietspeech on Jul 17, 2014
Ghatampur post office (PIN CODE 209206) is located in Ghatampur tehsil of KANPUR NAGAR district, but India Post shows it in KANPUR DEHAT district. This wrong information results to problems when filling some govt application form or applying for passport, because they uses India post data to get district by pin code....
Complaint comments Read comments Complaint category Postal & Delivery Services

Indian Post - Post never delivered our letters and documents

User
 pradeepgujjar on Jul 16, 2014
Hello this is Pradeep Bhadana.iam updating my complain regarding to non delivery.iam living at faridabad(haryana).our area's post man name is yogesh.he never delivered our documents ot letter.recently on 18-6-2014 a letter was deliverd in our area's post office but still their is no response by postman.whenever i call himj he say that i will or recently he said to me that i have no time to delivred your leeter when i will get time i will deliverd that.lots of example i have regarding for the same but it was recently.plz do me a favour take a strong action over it....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Item imported from china stuck at customs kolkata since 3rd july. no one picks up phone.

User
 atulbafna on Jul 14, 2014
Sir, My name is Atul Bafna, my Import export code number is 1314004697. I had imported some sample products from china which are stuck at kolkata customs as shown by online tracker since july 3rd 2014. The docket no. Is RD354658553CN. I tried calling several times to Post office appraisal dept, the FPO kolkata and the GPO on the numbers mentioned on website of india post. They all have one similar thing : call gets picked up and then you hear 'please check the number you hace dialled and then money is deducted for the call. I called each no. At least 5 times and same thing happened. I...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - stolen items from boxes send from honk kong

User
 darvishal on Jul 12, 2014
Subject ( complain for stolen goods ) Respected Sir/ Madam, I Bandana Sundas daughter of Sudhan Kumar Sundas resident of Gari Dhura Jorebunglow P.O Ghoom Darjeeling, I have posted three boxes of goods containing the new cloths and other valuable items during my visit to Hong Kong, I have receive the boxes after one months of posting. When I receive the boxes all the boxes are tempered and retaped. When I opened the boxes all the valuable items were lost and new cloths were missing I instantly complain it in the Ghoom post office and they have suggested me to filled a written complain...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

India Post - Postman complaint

User
 Paras381 on Jul 12, 2014
Sir My self Paras Kumar From Meena Medico Main Road teghra, District - Begusarai State :- Bihar Cell :- +919199802393 Hamare naam se State bank ne ATM card bheja hai par Postmain Sahab Mujhe nahe de rahe hai Puchne par wo Bolate hai Mai Nahe janta hu jab ke unk pas ATM card aya hua ha Sir aap se request hai ke please isme hara Help kare Thanks... Paras Kumar...
Complaint comments Read comments [1] Complaint category Banks

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