India Post Customer Care

India Post Customer Care

Department of Posts

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Phone:+91 612 222 5051
+91 771 223 3400
1-800-112011
Mobile:+91 120 232 1176
Fax:+91 612 2225011
+91 771 2233194
Regional Contacts:

Andhra Pradesh:

Dak Sadan, Abidas, Hyderabad – 500001.
cpmg_apr@indiapost.gov.in
+91 40 2346 3636 (Tel), +91 40 2474 7282 (Fax)

Assam:


View More Information...
Satisfactory Rating
1%
Complaints
1399
Resolved
8
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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India Post Complaints & Reviews

India Post - Speed post parcel not delivered to Addressee and yet not return to Sender.

User
 Mijajur on Sep 3, 2015
I have send a parcel of weight 575 gram from INDUSTRIAL COMPLEX DUNDAHERA S.O. Gurgaon-122016 to JALUGUTI S.O. Morigaon-782104, Assam. I send this on 25/08/2015 with Transaction/Tracking number- EH657439011IN. Now ten days pass as I track it on india post website its showing that the consignment is return from GuwahatI-NSH. I don't know why it is returning and I visit post office DUNDAHERA S.O, they told me that they don't have any information regarding this. I have also submit a complaint on india post website with complaint number-10006475415. Till now I did not received any proper response. Tracking...
Complaint comments Read comments Complaint category Postal & Delivery Services

Speed Post - Damaged goods

User
 dipendeychowdhury on Sep 3, 2015
I have sent a induction coocker to my daughter at Gandhinagar through speed post vide their no: EW 845542799 Dated 20/08/2015, the goods delivered on 25/08/2015 but sorry to inform you that the induction cooker was fully damaged and itis not in use condition. I claim to investigat the matter and pay me the reimbursement ....
Complaint comments Read comments Complaint category Electronics & Appliances

Indian Postal Department - Money Order send but not received to the Addressee nor it is returned back to the sender

User
 rajrocks1987 on Sep 2, 2015
Money order is booked from Mansarovar, Jaipur post office but still not received to the Addressee and nor it is returned back till date. I have also raised a complain in the Indian Postal Department website under the Complains sections and complain no is: 10006379701. Complain Registered Date: 17/07/2015 Please find below details of the money order sent: Transaction Details No: 096138150615013001 on 15/06/2015 for Rs. 525.00 Transaction Office N/A under JAIPUR CITY DO Destination Office NOIDA H.O-201301 under NOIDA SECTOR 37 S.O CCC Please find attached scan copy of the money order receipt...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Portman demanding money for delivery speed post document

User
 praveen garg 1973 on Sep 1, 2015
My Son - Love Garg Passport was despatch on 31/08/2015 under Tracking No.: PP911804811IN through speed post. Postman reach my home today i.e. on 01/09/2015 and demand Rs. 251 for delivery for this parcel. We refuse to pay Rs. 251 and he returned without giving the parcel....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Dispatch counter problam

User
 rahulaman88 on Sep 1, 2015
Bulk counter Humare area ke aliganj post office me parcel counter ke koi ek person dispatch nahi karta hai aur jo bhi person counter pe hota hai Wo bolti hai ke jab bulk counter open hoga to hi ap dispatch hoga. Humne apna new work start kiya hai jis me Sara paise barbad ho raha hai post office walo ki laperwahi se so please help me Koi new counter open ho aliganj post office me taki hum apna work start kar sake Hum contact number- : 7705890880...
Complaint comments Read comments Complaint category Postal & Delivery Services

Indian Post - Time taking for registered post

User
 JITU2280 on Aug 31, 2015
Registered letter no RF 031759621IN dated 19/08/15 at 12:56 PM from Buxar Bihar delivered to Naliya Bhuj Gujarat on 31/08/15 AT 13:30 PM. letter containing rakhi. registered post taking 13 days to delivered letter. who is responsible for delay of registered post. Action should be initiated against responsible person....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Parcel no. RH226436751CN stuck at kolkata airport sorting office

User
 vimal330 on Aug 30, 2015
Dear Sir/Madam, My Parcel No. RH226436751CN held at Kolkata Airport Sorting Office since 28th July, 2015. whenever I check status showing the following message: “ China, BEIJING, Send item abroad (EDI-received), Air, KOLKATA AIRPORT SORTING OFFICE, 2015-07-28 You are requested to kindly release my parcel as soon as possible. Thanks with best regards...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Important and urgent Speed post not reached and tracking stopped

User
 physicist on Aug 30, 2015
My CSIR NET rank certificate was posted from New Delhi post office by speed post on 21.08.2015 by CSIR. I went to delhi on 26th and came to know that it has been posted (to kolkata which is my home) and got the speed post number ED610875362IN .But tracking it I saw that it was despatched to mumbai and then delhi from kolkata airport instead of reaching my home. After 25th it was not being tracked and today showing timeout .The NET rank card is very important and urgent for me.Now I dont know what to do, where to go.Feeling helpless and hopeless.I have to submit the rank card september to the instituion...
Complaint comments Read comments Complaint category Postal & Delivery Services

Indiapost - Dead website

User
 naiduvenkatesh on Aug 30, 2015
The connection has timed out

The server at indiapost.gov.in is taking toooo long to respond. It could probably be outdated just like irctc.co.in or statebankofindia.com servers

The site could be temporarily unavailable or dud. Try again in a few moments next month if you have the inclination

If you are unable to load any pages, check the computer's network connection at indiapost.gov.in

If your computer or network is protected by a firewall or proxy, make sure indiapost.gov.in know how to work with computers...
Complaint comments Read comments Complaint category Postal & Delivery Services

Indian Post - No delivery of international parcel inbound to INDIA

User
 Siddhant Khemka on Aug 25, 2015
Its been over a month that 2 of my parcels have not been delivered both items have been sent to india from the Italy a month back, but since then neither have the tracking details moved nor have they been delivered the tracking information is given here below : RA817630033IT and RA811036793IT Kindly look into the matter and delivery at the earliest, or contact on khemka.siddhant@gmail.com Address : 209B, Tower 2, The Magnolias, DLF Golf Course, Sector 42, Gurgaon - 122002 thanks...
Complaint comments Read comments Complaint category Postal & Delivery Services

Indian Post - No delivery of international parcel inbound to INDIA

User
 Siddhant Khemka on Aug 25, 2015
Its been over a month that 2 of my parcels have not been delivered both items have been sent to india from the Italy a month back, but since then neither have the tracking details moved nor have they been delivered the tracking information is given here below : RA817630033IT 7/27/2015 11:39:00 AM Italy 31063 Receive item from customer (Otb) 7/27/2015 9:14:00 PM Italy 31063 Receive item from customer (Otb) 7/27/2015 9:14:00 PM Italy 31063 Receive item at office of exchange (Otb) 7/28/2015 4:54:00 PM Italy MILANO P. BORROMEO C.S.I. Insert item into bag (Otb) 7/29/2015 3:04:00...
Complaint comments Read comments Complaint category Postal & Delivery Services

Indian Post - Item Missing from the Packet

User
 giridharan P on Aug 25, 2015
I had received a airmail parcel No. ETH80290078MY arrived from Malaysia on 20/8/15 through Gurgaon, Sector 45 post office. To my dismay, the item (wrist watch) was missing from the packet and I could see a cut with a blade on top of the sealed envelope, through which the item has been removed. I am yet to receive another packet SYL16416493SJ from Malaysia even though the tracking shows on 24th July, 2015 the item has reached India. But till date the airmail parcel contain watch straps was not delivered to me. My contact number is +919810977595 and email is peegee1968@gmail.com Giridharan...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Indiapost - Product not delivered

User
 ferozemmrc on Aug 21, 2015
I despatched my product to Homeshop18 (Chennai) on 06-08-2015 bearing the track No. EE883980614IN. Surprisingly the product has not been delivered to the destination & the status it shows now is that the product is being returned back to me at Srinagar, i paid Rs. 390.00 as the speed post charges, which i think is a loss to me....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Misbehaviour by the staff

User
 Srishti Priyadarshini on Aug 20, 2015
This incident took place on August 20th, 2015 at 1100 hours at I.p. Extension, delhi with the staff of mobile post van DL-1L G0913.I had gone to post 7 letters via speed post.The moment the person incharge saw multiple envelops in my hand he started shouting i wont post more than 2. On being asked to show the rule stating the maximum number of letters that can be send he refused to address me and shouted back that he has shortage of time and it is not his concern whether i have to come 10 times to post. This kind of uncivilised and uncouth behaviour is highly undesirable from a government agency....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - A delayed international parcel delivery

User
 Mlucy on Aug 19, 2015
To the highly respected persons in-charge complaint is about a parcel that was sent to me from Kenya by my parents to NIT Durgapur where am currently studying, the parcel was sent on 2/6/2015 .since we were on a summer vacation I had gone to Hyderabad for summer training it happened that the day that the parcel (cp001108131ke) arrived in durgapur from Calcutta i was not there to receive .When i came back on 8/7/15 i was told that my parcel was sent back to the sender (in KENYA ) on 26/6/15 because there was no one to receive it and i was told that it would only take a 'few days' to reach back...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Speed post

User
 jana.debrina@gmail.com on Aug 19, 2015
I sent a letter through speed post (EM366349435IN) from Pune H.O on 17th August to the following address Executive Secretary, Indian national Science Academy New Delhi Pin-110002 It is very urgent and need to reach there within 21st August otherwise my application for faculty position will be cancelled. Now when I am tracking it is showing 17/08/2015 19:07:53 PUNE H.O Item Booked 17/08/2015 20:17:04 PUNE H.O Item bagged for NSH PUNE 17/08/2015 20:23:30 PUNE H.O Bag Despatched to NSH PUNE 17/08/2015 23:20:37 NSH PUNE Bag Received 17/08/2015 23:22:26 NSH PUNE Item Received 17/08/2015 23:22:26 NSH...
Complaint comments Read comments Complaint category Postal & Delivery Services

Indian Post - Speed post non Delivery.

User
 Amlan kumar on Aug 19, 2015
Sir/madam. Mara name Amlan kumar.mai na date-6/7/15 time 1421.Gaya HPO(823001).sa speed post kiya tha his ki track number- EF 193271712 IN. Avi take Mara speed post delivery nahi huia. speed post ko track kiya 9/7/15.ma Kolkata. Dumdum airport ma bag open huia .us ka bad kuch pata nahi chala raha hai. 12/8/15 mai na on line complain kiya. Complain number -10006423675. Or, Kolkata post castomar care no 03322120476.ma sampark kiya .avi take mujha kuch pata nahi chala raha hai. Please help me sir.....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - India Post - Regarding Complaint against Parcel Delievery on Wrong Address

User
 Rahi Dwivedi on Aug 18, 2015
Sir, I have delivered a Parcel on 11th August 2015 to the address Rahi Dwivedi, Room No.-208, Boys Hostel, Gali No.-2, Mangal Baazar Road, Near Sangam Vihar Police Station, New Delhi-110062 and when I tracked it on India Post site today, i.e., 19/08/15, it shows “The consignment EI665445671IN booked on date 12/08/2015 was delivered on 17/07/2015” but they delivered the consignment to the wrong address . Please look into this matter as this consignment was very important to me. Name - Rahi Dwivedi s/o Satya Prakash Dwivedi Address - Room No.-208, Boys Hostel, Gali No.-2, Mangal Baazar Road,...
Complaint comments Read comments Complaint category Movement & Delivery

India Post - Parcel RI543517776CN Stuck at Kolkata Airport Sorting Office since 14/7/2015

User
 naving on Aug 17, 2015
My parcel number RI543517776CN had arriver at Kolkata Airport Sorting Office on July 14, 2015. Since then there is no status change on tracking sites. Bellow are the details: Number (Registered): RI543517776CN Status: Transit Destination: India 2015-07-14 08:01 China, BEIJING, Send item abroad (EDI-received), Air, KOLKATA AIRPORT SORTING OFFICE 2015-07-13 09:47 China, BEIJING, Insert item into bag (Otb), Air, KOLKATA AIRPORT SORTING OFFICE 2015-07-08 15:43 China, 518103, Receive item from customer (Otb), Air, KOLKATA AIRPORT SORTING OFFICE Origin: China 2015-07-14 00:29 Beijing airport...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Correction in voter id card

User
 manuwar on Aug 15, 2015
my complaint is regarding my name printed on voter id card is wrong.my name is'' manuwar warsi'' the name printed on card is ''manuwar''.and my age is printed wrong my actual date of birth is'' 01-01-1970''age is 45.and the date of birth printed on card is 01-01-1960.kindly change the name and age. . kindly do the needful as soon as possible. voter id slip number ;-KFR0555581 voter centre number;-29, 1231 sex;-male house no;-143 colony;-bhadodih district;-koderma jhumri-telaiya, jharkand. THANKS MANUWAR WARSI...
Complaint comments Read comments Complaint category Society & Culture

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