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India Post Customer Care

Department of Posts

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Phone:+91 612 222 5051
 +91 771 223 3400
 1-800-112011
Mobile:+91 120 232 1176
Fax:+91 612 2225011
 +91 771 2233194
Regional Contacts:

Andhra Pradesh:

Dak Sadan, Abidas, Hyderabad – 500001.
cpmg_apr@indiapost.gov.in
+91 40 2346 3636 (Tel), +91 40 2474 7282 (Fax)

Assam:

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India Post Complaints & Reviews

India Post - Not delivering speed post,No reply from the officer mail id,no action taken by main branch Belgharia HO

User
 samriddhasanyal on Jul 4, 2015
I have sent a speed post (ew84564433in)on 29th June to Ranchi.But after dispatching to NSH Ranchi on 30 th June the delivery report of the letter is still not availvable.I have complained (complain number 10006349387) but do not get any reply.I have also mailed Ranchi H.O and Belgharia H.O but they did not take any action....
Complaint comments Read comments Complaint category Movement & Delivery

India Post - shipment is being sent to the wrong address

User
 Ajay Sivan on Jul 3, 2015
I have bought a shoe from myntra and it was sent through India post. When I tracked the shipment I found that the shipment is further shipped to kottayam from kochi. I live in ernakulam dist. My house is in kottamam near to kalady. You have further shipped to kottayam instead of kottamam. Please make sure that people get their shipments correctly. ....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

India Post - Bag Despatched to ICH BALASORE but Destination is Bhadrak

User
 Sambit Sabyasachi Hota on Jul 3, 2015
I am Bhadrak, Odisha i am unable to understand why my product have gone to Balasore where as Bhadrak is in between Bhubanswar and Balasore. My product no is EH620768120IN 28/06/2015 00:26:28 BNPL UNIT (SPC GURGAON) Item bagged for NSH BHUBANESWAR 28/06/2015 20:55:38 BNPL UNIT (SPC GURGAON) Bag Despatched to PALAM TMO 02/07/2015 10:01:47 NSH BHUBANESWAR Bag Received 02/07/2015 10:02:04 NSH BHUBANESWAR Bag Opened 02/07/2015 10:02:05 NSH BHUBANESWAR Item Received 02/07/2015 12:46:04 NSH BHUBANESWAR Item bagged for ICH BALASORE 02/07/2015 13:31:13 NSH BHUBANESWAR Bag Despatched to ICH BALASORE...
Complaint comments Read comments Complaint category Products & Services

India Post - Non Delivery of WEEK,S copies since last three months

User
 S P Meshram on Jul 3, 2015
Sir/ Madam I have constructed a house in a newly formed layout at No- 4, Sunrise Layout, Begur Koppa Road, Beside Candor International School HULLAHALLI, Bangalore 560 083 and informed my postal address to the WEEK published by Malayala Manorama co ltd. Kottyam Kerala on 31st March 2015, But so far, I have not received even a single copy of it, (out of twelve copies) in last three months.I phoned to Malayala Manorama co ltd. Kottyam Kerala who told me that they regularly dispatch my copies on available postal address. Then I went Gotigere post office under whose postal jurisdiction this pin number...
Complaint comments Read comments Complaint category Magazines & Newspapers

India Post - Not Delivered article and no information available

User
 P G Hari Das on Jul 2, 2015
1. Tracking id- CL312140431IN. 2. Booked on 19/06/015. To Ascomp Inc, Mayapuri ( From Pala Head PO ) 3. Address is 100% ok since I send the item two times succesfully through india-post 4. Now its 12 days but no information available. Dont know whether it delivered or lost or where is the item. 5. The item was shipped to the company named ascomp.inc delhi for refund since the product is inappropriate for me. The item cost 8000rs. The refund amount was 5000rs. I could show my e-mail if you need proof 6. It was expected to deliver within 4-5 days of time as promised by the person...
Complaint comments Read comments Complaint category Movement & Delivery

Indian Postal Services - Item Bounce back to Sender

User
 Ishan Dutt on Jul 2, 2015
My SHipment no: CP135026743IN, SHipped on 24th June 2015 retuned back to me on 2nd July 2015 without any note or reason form the Postal Authorities. The shipment reached the destination city - PUNE, . There was no attempt to Deliver it and then without providing a a Reason whatsoever, It was returned back to me at Phagwara -144401.

Kindly accept this complaint and help me out here, as i have wasted shipment charges and valuable time for the shipment....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Important document not received and status is delivered

User
 jeevsing on Jul 1, 2015
Sir, I would like to inform you that My important document sent by icici bank from mumbai on first week of june15 through speed post being no.is ED601050044IN but have not recd. the same till now, if have ask to post man (Bhupender) answer is that is delivered. while he has deliver the same to same name of person. not me. so please do the needful. Rgds, Jeewan...
Complaint comments Read comments Complaint category Banks

India Post - Improper Transition System

User
 Prahari on Jul 1, 2015
PO never issue any kind of COUNTER PAY SLIPS to its customer for any transactions be it Cash or Transfer from one account to another account which create many confusion and tensions so long the Final Documents are not received before 15-10 daqs. Like any other Banks they also must issue Counter Folios to customer with seal and signature as proof. PO take Self Cheque for cash withdrawal with signature on the back of cheque to open new account of various scheme such as MIS 5 yrs. plane etc.without issuing and counter acknowledgement before issuing Final documents of the scheme is handed over after...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Postal authorities rejected to receive the cover for sending speed post on the pretext that time is over around 4-20 P.M.,

User
 Ahmed Ali Shaik on Jun 30, 2015
On 30-06-2015 at around 4-20 P.M., I went to Head Post Office of Pulivendula town 516 390 for sending speed post to AFC, Visakhapatnam city, but the employee of speed post counter didn't receive the cover/parcel on the pretext that counter has been closed and the postal bag was tied. I pleaded the employee to send speed post, but he paid deaf ear and never bothered to do his legitimate duties. But it was mentioned in citizen charter that, speed post, VPP etc, would entertain till 5-45 P.M., on Monday to Friday. The entire episode is covered in CC camera available in the post office....
Complaint comments Read comments [1] Complaint category Other

Indian Post - Non-delivery of the article sent via speed post (No. EI546945093IN)

User
 Akshay Modi on Jun 30, 2015
Dear sir/ madam I have sent one article dated 22/06/2015 via speed post (No. EI546945093IN) from Panna (488001) to Room No. F-11, Scientist Apartment, CSIO Campus, CSIR-CSIO, Sector-30, Chandigarh - 160030. For the last 6 days (date 24/06/2015, time: 23:27:09, office: PALAM TMO), it's showing "Transit Bag Despatched to PALAM TMO". Kindly deliver the item and update the status. Hoping for a positive response from your side. Thanks and regards, Akshay Modi PhD scholar, IIT Bombay Mobile no.: 09424709978...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Documents is not delivered at my residence

User
 rizwan3468 on Jun 30, 2015
Dear Sir, This is Rizwab Ahmad.I am doing job . At working time I am in office .I can not take leave for every single documents .I really unsatisfied with post service. every time my documents send return and give easy reason ( Address Not Found). I met to post man shown my home and given my mobile no. .I have also given NOC letter ( when I wiil be not at home you can give my documents to any one of my family who will be available at that time ). After that my documents return not reach to my residence due to address not found . Please do needfull as soon as possible Thanks and Regards...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - India Post - international speed post not delivery

User
 Balajir85 on Jun 29, 2015
dears, my internationationl speed post was sent on 17th June 2015 from Belgium and its reached mumber office on 24th June and the current status is "25/06/2015 03:02:37 MUMBAI (CRC) Bag Despatched to ANNA ROAD SORTING C (CRC)" and no futher updates. my destination place Chennai, Tamilnadu. please help me to know the current the current status and the tentative date to reach my destibation place Chennai....
Complaint comments Read comments [1] Complaint category Other

India Post - post not deliver on time

User
 mr.aayushshrivastava@gmail.com on Jun 29, 2015
my post number number is TRACK ID EI536300969IN MY POST DOES NOT REACH ON TIME. NOW I CAN'T ABLE TO APPLY FOR THE POST FOR THE JOB. SO, PLEASE I WANT THAT U TAKE SOME STRONG DECISION ON THIS BECAUSE SO MANY STUDENTS SUFFER FROM THIS KIND OF THINGS. SOME GOVT WORKERS DOES NOT DO WORK PROPERLY, PLEASE DO SOME ON THIS....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Non Dispatch of SpeedPost Letter Important Document and Cheque

User
 Muhammed Akhtar on Jun 26, 2015
From: M.AKHTAR, IRPS Additional Member, Railway Board 208, Rail Bhawan-NewDelhi-110001 Sir/Madam I had dispatched a letter via speed post containing important document and cheques fro New Delhi GPO on 23.06.2015 at morning 9.34 hrs.. After 48 hours there is no trace of this mail. I went to Consumer Complaint cell of GPO. They refused to take complaints and advised me to contact department by mail. Details of addressee Ref No. ED618406135IN SPEED POST Mrs. Farhat Akhtar, HIG-S!-151, Niladri Vihar PO Sailashree Vihar BHUBANESWAR-751021 Please ensure that the matter is delivered....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Non delivery of speed-post (Driving licence)No.ED643476765IN by the name of SAMIKSHA VERMA at H.No.104,3rd Flr,PKT-8, Sector-21 Rohini,Delhi-86.

User
 vermaraj on Jun 25, 2015
I am very sorry to say that Postman did not visit at our above mentioned house to deliver the above subject speed-post against his claim as per tracking, Delivery Attempted: Missent on 23rd & 24 th June 2015, I dialed 011-27045682 several times to contact postmaster at Rohini Sector-7 but no one picked the phone. Pl. look in to the matter to deliver the aforesaid article (DL) at my address. Samiksha Verma...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Delivery not received

User
 Chiranjeev Bommen on Jun 24, 2015
Hi, Tracking No.EH641473240IN Chiranjiv Bommen Contract no.9850431713 I have not received the delivery Of the above mentioned speed Post letter which is very important letter from SBI Bank, I had tried calling to Customer Care but the line is always busy or not working. When I checked the status Of the same on speed Post the tracking Site the last update is given on date 19th June after then there is no update So I request you to pls help and to get this letter deliver to me....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - delayed delivery

User
 mnehate on Jun 23, 2015
Hi sir I booked parcel at nandura s.o 443404 to thirssur 680596 by indian speed post on 17 June 2015 my tracking no is EM 293834654 IN but since last 6 days no updates on tracking due to which my important documents not reaches to other party plz help...
Complaint comments Read comments Complaint category Doctors

India Post - Speed Post not delivered and lost

User
 Er . Anoop Awasthi on Jun 21, 2015
I have not received My RC book of My Bike Pulsar 200 ns ( Reg. NO : MH14 ES6930 ). RTO Reply : Already send to Pune Chichwad Post. In every Post office, I am getting the same reply they dont have. Article Details : EA935055962IN on 22/12/2014 One Complain already filed on Indian Post Site Complaint Number :10006322896. No response on this too....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - DELAY IN DELIVERY OF A SPEED POST EW757134349IN

User
 Prianca Sengupta on Jun 20, 2015
I, PRIYANKA SENGUPTA OF A-133 METROPOLITAN, KOLKATA-105 (+918961724755) BOOKED A SPEED POST ON 18TH JUNE 2015 WHICH CONTAINS A DRAFT & APPLICATION THAT MUST REACH JAWAHARLAL NEHRU UNIVERSITY BEFORE 22ND OF JUNE. IN CASE OF FAILURE, MY CANDIDATURE FOR THEIR UNIVERSITY WILL BE CANCELLED. MY LETTER IS STILL LYING AT NSH KOLKATA AIRPORT! INSPITE OF USING SPEED POST IF IT DOES NOT REACH, MY MSC. PLANS WILL BE HAMPERED TO A GREAT EXTENT. PLEASE LOOK INTO THE MATTER SO THAT IT REACHES BY 22ND JUNE 2015....
Complaint comments Read comments Complaint category Universities

India Post - Parcel not received after one and half month and track status not updated in last 20 days

User
 Fast wrk on Jun 19, 2015
Its already one and half month but not received and called Air AMBALA RMS AND THEY ARE SAYING WE DONT HAVE ANY UPDATE BUT ON WEBSITE ITS SHOWING LAST STATUS http://trackingshipment.net/india_post/CC047755344NL Summary: Local Date and Time: 5/12/2015 1:11:00 PM Country: Netherlands (the) Location: AMSTERDAM INTERNATIONAL MAIL CENTRE Event Type: Insert item into bag (Otb) Mail Category: Air Next Office: MUMBAI FOREIGN POST OFFICE Extra Information: Details: 1 - 5/12/2015 8:00:00 PM Netherlands (the) AMSTERDAM INTERNATIONAL MAIL CENTRE Send item abroad (EDI-received) Air MUMBAI FOREIGN...
Complaint comments Read comments Complaint category Postal & Delivery Services

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