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India Post Customer Care

Department of Posts

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Phone:+91 612 222 5051
 +91 771 223 3400
 1-800-112011
Mobile:+91 120 232 1176
Fax:+91 612 2225011
 +91 771 2233194
Regional Contacts:

Andhra Pradesh:

Dak Sadan, Abidas, Hyderabad – 500001.
cpmg_apr@indiapost.gov.in
+91 40 2346 3636 (Tel), +91 40 2474 7282 (Fax)

Assam:

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India Post Complaints & Reviews

Indian Post - Complaint of Post Man

User
 Dounderiya on Jul 30, 2014
Sir, we have regretfully says that the post man of our Area have not perform their duty at time because we have not receiving mail from last three month. i am a CA student and various letters and others periodical are coming from our institute but, due to negligence of post man we have not received them when asked from the post man of our area then he said "me kuch nhi kar sakta mere pe work load jayda hai isliye apki daak nhi la sakta". please check the problem and kindly try for resolving the same. Applicant Praveen Dounderiya C/o- Brijmohan Pathak Jwala ka pura, M.L.B. colony...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Non-payment of Postal Recurring Deposit pre-closure amount - Reg.

User
 Vinoth NRM on Jul 30, 2014
A foreclosed postal RD Cheque Amount of Rs.93, 079 at Neyveli-607802 Postoffice on 5-7-2014. Even though SB Ac. No. assigned, postal clerk denied to make payment due to non availability of pass book . Hence I request you to give instruction, sub-postmaster Neyveli-2 to make payment immediately with interest from 5-7-2014 to till date...
Complaint comments Read comments Complaint category Business & Finances

Indian Postal - mesbehaving of postman

User
 sandee928513 on Jul 26, 2014
dear sir/madam, before some days i booked my study books through online site i.e.gullybaba.com. They delivered the booksat right time to our postoffice. Today the postman called to me and said to methat your parcel in postoffice.he said to me that come and collect your parcelfrom postoffice otherwise i will send it back. when i asked him to deliver myparcel at my home, he refused to deliver my parcel at my home and he threatenedto me that if you not collect your parcel I will send it back immediately. The postal address that is given by me is mentioned below:- Sandeep S/o Sh. Rajender Singh Vill-...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Non - Delivery of Article even after 25 days

User
 Choudhary Harshit Rathi on Jul 24, 2014
I have booked a parcel on 30/06/2014 from India Post Basera S.O.-251310 to Ulhasnagar Maharashtra. They promised me that my parcel has been delivered within 7 days but now 25 days has been gone but the parcel is not delivered. The buyer from Ulhasnagar take his money back from me. I have also wrote a complaint to Post Master on 15/07/2014 but did not get any response from them. I also checked on internet the parcel don't showing any delivery. Here is my tracking number - CU016799875IN Harshit Rathi 501, Basera, Muzaffarnagar UP-251310 Ph. No. - +917599023707...
Complaint comments Read comments Complaint category Other

India Post - Theft from parcel

User
 chau7777 on Jul 22, 2014
One parcel booked by Chauhan enterprises vide Registered no. CDO304466272IN dated 14 Jul 2014 in respect of Mahender Pratap Chauhan from Mayapuri Post office at New Delhi to deliver at Lonavla, Maharashtra.

The parcel booking weight was 3688 grams and when my wife opened the parcel and found few items were missing and the parcel was re-stitched / repack. Later the weight check carried out and found the weight was 2788 Grams. I enquired on telephone from the Lonavla branch post man and Post master regarding the issue, They simply told that the parcel was delivered as they received...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Ghatampur Post Office - District Name not updated

User
 hietspeech on Jul 17, 2014
Ghatampur post office (PIN CODE 209206) is located in Ghatampur tehsil of KANPUR NAGAR district, but India Post shows it in KANPUR DEHAT district. This wrong information results to problems when filling some govt application form or applying for passport, because they uses India post data to get district by pin code....
Complaint comments Read comments Complaint category Postal & Delivery Services

Indian Post - Post never delivered our letters and documents

User
 pradeepgujjar on Jul 16, 2014
Hello this is Pradeep Bhadana.iam updating my complain regarding to non delivery.iam living at faridabad(haryana).our area's post man name is yogesh.he never delivered our documents ot letter.recently on 18-6-2014 a letter was deliverd in our area's post office but still their is no response by postman.whenever i call himj he say that i will or recently he said to me that i have no time to delivred your leeter when i will get time i will deliverd that.lots of example i have regarding for the same but it was recently.plz do me a favour take a strong action over it....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Item imported from china stuck at customs kolkata since 3rd july. no one picks up phone.

User
 atulbafna on Jul 14, 2014
Sir, My name is Atul Bafna, my Import export code number is 1314004697. I had imported some sample products from china which are stuck at kolkata customs as shown by online tracker since july 3rd 2014. The docket no. Is RD354658553CN. I tried calling several times to Post office appraisal dept, the FPO kolkata and the GPO on the numbers mentioned on website of india post. They all have one similar thing : call gets picked up and then you hear 'please check the number you hace dialled and then money is deducted for the call. I called each no. At least 5 times and same thing happened. I...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - stolen items from boxes send from honk kong

User
 darvishal on Jul 12, 2014
Subject ( complain for stolen goods ) Respected Sir/ Madam, I Bandana Sundas daughter of Sudhan Kumar Sundas resident of Gari Dhura Jorebunglow P.O Ghoom Darjeeling, I have posted three boxes of goods containing the new cloths and other valuable items during my visit to Hong Kong, I have receive the boxes after one months of posting. When I receive the boxes all the boxes are tempered and retaped. When I opened the boxes all the valuable items were lost and new cloths were missing I instantly complain it in the Ghoom post office and they have suggested me to filled a written complain...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

India Post - Postman complaint

User
 Paras381 on Jul 12, 2014
Sir My self Paras Kumar From Meena Medico Main Road teghra, District - Begusarai State :- Bihar Cell :- +919199802393 Hamare naam se State bank ne ATM card bheja hai par Postmain Sahab Mujhe nahe de rahe hai Puchne par wo Bolate hai Mai Nahe janta hu jab ke unk pas ATM card aya hua ha Sir aap se request hai ke please isme hara Help kare Thanks... Paras Kumar...
Complaint comments Read comments [1] Complaint category Banks

India Post - documents not received at the destination

User
 mmangal2014 on Jul 9, 2014
I had sent my admission documents to a college named BITS Pilani- Pilani Campus through indian speed post (ER No. :247457757IN) on 19/06/2014 which have to be reached on or before 30/06/2014. But I found that the documents were not reached the destination and due to this my candidature in college cancelled. I'm very helpless now. Please look into this matter as soon as possible. Thanking You Yours Truly, MAYANK MANGAL...
Complaint comments Read comments Complaint category Institutes

India Post - delay in registered post delivery

User
 s1thkumar on Jul 6, 2014
I have sent my all original documents in the registered post from banglore to directorate general of mines safety, dhanbad. I have booked that parcel on 20th june 2014. Till 24th June there was some updates about the parcel in Indian post webite, after that I didn't get any information. Please find the parcel as soon as possible. It's already been 18 days since I parceled the parcel. Tracking number is RK096049039IN and my complaint no is 100057-75394. Please inform me weather parcel delivered or not. Here I enclosed snapshot of status. My mail id; nykgnt@gmail.com...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post Office - PostMan not even delivering the Registered POSTS.

User
 LJoshi12 on Jul 5, 2014
Hello There, This Complain is in regards to the Post Man, assigned for Area: E Block, Phase-2 New Palam Vihar, Gurgaon pin: 122017. We never receive normal posts, still accepted however, for important posts, we have requested the departments to send the POSTS as "REGISTERED POST" still the posts are not delivered, and sent back saying "The person is not available at the address", when the post sent for the second time, we our self collected the POST. When asking about the reason, that Postman, was not even concern about addressing the issue. I would really appreciate if a strict action...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Rrb locopilot exam call letter not received

User
 thakor sanjay on Jul 2, 2014
Respected sir,
I applied for rrb locopilot through post.
My application is accepted for rrb locopilot entrance exam and it shows on website of rrb, but i don't receive call letter/admit card for entrance exam.
I have download the admit card through website of rrb, but they said that it's not valid for entrance exam.It's just a proof which shows that your application is ok.
So sir, i have also attached this prrof for your easyness of inquiry on my problem.
Rrb locopilot entrance exam is held on 13th july 2014.
So, plz help me to get my admit...
Complaint comments Read comments Complaint category Government Organizations

India Post - Complaint against postman for not delivering posts

User
 tabha on Jul 2, 2014
Sir/Madam

With due respect I want to state that I have subscribed journals Yojana and Kurukshetra from Publication Divisions in April 2014 and it was supposed to start being delivered from May 2014 onwards but it was not yet in month of June and even July has started, when I contacted to the office of Publication Division, they said that they already had dispatched it, therefore contact to the post office.But Sir / Madam this is not the only issue, I have filled the from of SSC sub-inspector in paramilitary forces and SSC CGL 2013, there admit card for SSC sub-inspector was to be...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post Service - envelope include sketch and letter reached in damaged condition(tear and folded) [Resolved]

User
 Pleasant Som on Jun 30, 2014
Respected sir, Myself somdeep sharma from Bhawanigarh city post office Bhawanigarh pin code 148026 district Sangrur. I dispatched an envelope through India Post on dated June 03, 2014 which included one important sketch on a paper and a letter also, from the post office Bhawanigarh and its pin code is 148026 and they gave me tracked number RP378392838IN. . I sent sketch which is made on paper with my own hands. I sent it to ., on this address "Leshni Naidu 27644 Anderson pl., Hayward, CA 94544 USA. "But it reached there in damaged condition.USA post service put stamped on envelope “RECEIVED IN...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Envelope reached there in damaged condition

User
 Pleasant Som on Jun 29, 2014
Respected sir, Myself somdeep sharma from Bhawanigarh city post office Bhawanigarh pin code 148026 district Sangrur. I dispatched an envelope through India Post on dated June 03, 2014 which included one important sketch on a paper and a letter also, from the post office Bhawanigarh and its pin code is 148026 and they gave me tracked number RP378392838IN. . I sent sketch which is made on paper with my own hands. I sent it to ., Hayward, CA 94544 USA. But it reached there in damaged condition.USA post service put stamped on envelope “RECEIVED IN DAMAGED CONDITION” . I packed letter very nicely...
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

India Post - Parcel undelivered

User
 L N PATEL on Jun 28, 2014
The parcel sent to New Delhi from Navrangpura, Ahmedabad has not been delivered till date. The details are as below : To, Shri R S Patel B-5/318, Ekta Garden 9, IP Extension Near Mother Dairy Patpar Ganj New Delhi – 110092. Phone No. 011-22727687 From:- L.N. Patel & Co. 9, B. Jadav Chamber Ashram Road Ahmedabad – 380 009. 079-27546525...
Complaint comments Read comments Complaint category Wedding services

Indian Postal Service - Non-delivery of posts.

User
 milan_patel54 on Jun 24, 2014
Respected Sir, I am Milan Rashmikant Patel and address is 140/A, Shyam Darshan Soc., Dabholi gam, Surat-395004. My Postman known me well and he knows my address too...I am studying at IGNOU, which is running Distance Learning Programmes...So u can imagine if postal service is not good how can i study...My friends who is studying with me are getting their posts regularly.Moreover several times i had asked my university for my posts but they told that they have sent it..I also told them to send my post by courier, but they told that IGNOU is Government University so they have to post all documents...
Complaint comments Read comments Complaint category Postal & Delivery Services

Indian Post Office - Loss of goods

User
 vikas_25 on Jun 20, 2014
I am writing to inform that the goods I sent from Kalyan Post Office to Srinagar is received half weight and seal opened. On 6 June 2014 we dispatched 3 packets of weight: 16042 grams, 9410 grams and 14402 from kalyan. After 13 days packets received at kashmir with weight of 3.155 grams, 2.050 grams, 3.123 grams. This caused me considerable loss of money as well as inconvenience. I am writing to ask you to please make up the loss immediately and to set enquiry to get the responsible person for this cheap act Otherwise, I may have to reach higher authorities as well as take legal actions. I...
Complaint comments Read comments Complaint category Other

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