India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 1%
Submit a Complaint

India Post Customer Care

Ministry of Communications & Information Technology

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
India - 110001

Customer Care Phone Numbers and Contacts



+91 61 2222 5011
+91 77 1223 3194

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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India Post Complaints & Reviews

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India Post — Delivery and career duties

 Lemati on Aug 30, 2016
Are you facing problems because of the irregular behavior of the postman of your area? He does not do his duties properly. You want to complaint against it but you have no proper knowledge of writing the letter. You need not worry. Just read this letter and know about writing a good and grand letter.Suppose the postman of your area is very careless in his duties. He does not deliver the letters on right time. He gives our letters to wrong persons. People have to face many difficulties because of it. Write a letter to the Postmaster complaining against the postman of your area....
Complaint comments  Read comments Complaint category Other

India Post — Mail not received by receiving address

 Sarita Soni on Aug 30, 2016
Respected sir/mam. My degree verified by GNDU amritsar has been delivered to third person instead of the address DISTRICT EDUCATION OFFICER'S OFFICE, MINI Secretariat (SENIOR SECONDARY) THIRD FLOOR, LUDHIANA NEAR BHARAT NAGAR CHOWK. I HV earlier verified it from concerned post office they told that they have already delivered, but official of deo office says that it is not reached in the office yet. My track in no. Is 500719538in dated 19.05.2016
Sir/mam I am physically challenged person and can not go again and again to post office as it is far away from my home. Kindly sort out the problem...
Complaint comments  Read comments Complaint category Education

India Post — Delay in delivery of speed post letters

 1957 on Aug 30, 2016
Dear sir,
I am Dr. A.Srihari, Ophthalmologist from Tirupati. I have sent letters by speedpost from Tirupati to Hyderabad i.e with a distance of about 650 km with the following Consignment numbers to the following Addresses.

To DME, Govt. of AP, DM&HS Campus, Koti, Sultan Bazaar, Hyderabad- 500 095

To The Principal Health Secretary, AP Secretariat, Hyderabad-500 022
Complaint comments  Read comments Complaint category Telecommunications

India Post — Not opening the another counter which makes people waiting for hours

 harshi4pari on Aug 30, 2016
Respected Sir/Mam,

It is brought in your kind notice that there are two counters but only one counter is opened due to which a long queue is there people are waiting for more then 2 hours when asked to open the counter they are saying we are working and don't shout on them we will work like this only

Need to be take action on the proficiency of the staff why we as a common man suffer

Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Non-delivery

 Swami Atmalokananda on Aug 29, 2016
Respected Sir,
Please release the EMS Speed Post (EP000399795RU) from Russia, posted on 11 Aug. 2016.
Found no further update in the website since 19.08.16.
Kindly arrange to deliver the DOCUMENT with TOP MOST PRIORITY..
Thanking you,
Yours sincerely,
Swami Atmalokananda
C/o Ramakrishna Mission Institute of Culture, Golpark, Kolkata - 700029...
Complaint comments  Read comments [2]Complaint category Other

India Post — About duty of enployee

 nitr.prakash on Aug 29, 2016
Sir I belong to Lalpania Bokaro-829149
Here I went to post a document but post office person said that there is no work they can carry out after 14:00 haurs.
When I asked that what is your daily duty haur they replied that 10:00 to 14:00 hrs
Sir what is their duty time is it 10 to 14 hrs.
And if not then there must be action for my inconvenience...
And not only mine sufference of so many sir.
Kindly help to solve this problem of our area......
Complaint comments  Read comments [5]Complaint category Government Organizations

India Post — Monthly investment scheme(M I S)

 arvind 036 on Aug 29, 2016
मेरा M.I.S खता नो.5598488775 है .अप्रैल २०१६ से पहले पोस्ट ऑफिस से ४००० रूपये प्रति माह मेरे अकाउंट में मिल जाता था .अप्रैल २०१६ के बाद अकाउंट ऑनलाइन हो गया .अप्रैल २०१६ के बाद मेरे अकाउंट में हर माह ४००० रूपया नहीं मिल रहा है .मै ७० बरस का सीनियर...
Complaint comments  Read comments [4]Complaint category Other

India Post — Non delivery of consignment

 R Dixit on Aug 29, 2016
Sir, my consignment, numbered ee 965378516 in sent on 16 aug 16 to maneja (51 subh bunglows near st. Basil school, maneja, vadodara, gujarat pin-390013) was returned back. My stated address is right and followed standard procedure to sent the same but it failed. My request is to take a deep search and take necessary action to the defaulter.

Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Consignment not delivered

 Brajbhushan prasad srivastava on Aug 29, 2016
Speedpost receipt no. Er562638539in.
Despatched on dated 12.08.2016 but still delivery at destination pending. No status in online tracking system. Kindly expedite delivery soon. Sender's address - bbp srivastava d-14/1 staff colony, po adityapuram, dist chittorgarh-312622 destination address : — suanka srivastava, epip area - bangalore pin 560066 — consignment wt. 140 gms....
Complaint comments  Read comments [4]Complaint category Postal & Delivery Services

India Post — Complaint about our area postman somendra.

 saurabh1988 on Aug 29, 2016
Dear sir!
Mera naam saurabh gupta s/o arun gupta, address - vivekanand nagar, ahrauli sekh, pukhrayan.
Mera koi bhi parcel ghar nhi ata kyuki postman somendra ji ko kabhi milta hi nhi btane par bhi kahte h ki office aakar le jao nhi to vapisi bna denge. Matalab main ek bar parcel fees pay kar chuka hu ab dobara manwane dobara de. Sir isbar jabki maine btaya bhi ki mere ko fever aa rha h please aap hi de jayiye. To bolte ki thik h jab ghar mil jayega tab de jaunga. Matlab charges paid krne k bad bhi parcel khud costumers ko hi collect krne hoge.
Kripya is metter ko dekhe....
Complaint comments  Read comments Complaint category Employees

India Post — Regarding postman

 Yõgéysh Kûmãr on Aug 29, 2016
Dear sir,
My address pin code is 302040.
Postman at this pin coad is not deliver anu documents or post at my address.
Postman is very irresponsible about delivery of any post and not informed to me for my post.
If i will go to post office, he is not available.
When i call him for my post, he does not give satisfaction answer and most of time he doesn't pick up the calls.
Postman name - mr. Banwari
Contact no. Of postman -99 50 672542
And this postman give my personal documents such as pan card, aadhar card, atm etc to other...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — I am complaining about the non dilivery of parcels

 mChemist on Aug 29, 2016
We are a online Chemist shop by the name situated in lajpat Nagar New Delhi.we are a registered dealer with India post we regularly send Aryuvedic medicines and prescription medicenes to different places all over india through india post. there are no of parcels which are not dilivered and returned back with a note Wrong pin code, some times it says wrong address, where as the pin codes and adresses are correct. Also most of the parcels which are dilivered takes long time for dilivery which is causing problem for our customers most of the customers are patients.This shows the incompetience...
Complaint comments  Read comments Complaint category Business & Finances

India Post — Regarding not delivered Parsal :: EU552103962IN, EU552103959IN

 Prem kishor saini on Aug 29, 2016
Dear Team,

This is to inform you that i sent my parsal via Speed post from the post office rampur UP(244901) to Hyderabad at this pin code(500034) in 19-aug-2016. but still it is not delivered at the address which was in mention on the envelops.& when i am tracking it so it is showing in NSH Moradabad.

So please do the needful I am sending you tracking details.

Docket no. :- EU552103962IN, EU552103959IN...
Complaint comments  Read comments Complaint category Other

India Post — Not getting items

 Afee Ahmed on Aug 28, 2016
The post man leaves the items at the doorstep from ali express and doesnt ring the bell nor call the contact number given. We have suffered so much loss from this behaviour from the post man. Take some action and look into this when we asked why he doesntcall the contact number given he said he doesnt put money in his phone to call people. We have given a contact number to contact incase we were out of the country and yet they leave the items at the doorstep as a result all those items have been lost....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Too delay in delivery

 PANKAJ9452615851 on Aug 28, 2016
Dear sir
I send a document related to scooty through speed post of no ED108766855 from Delhi gpo 110006 to azamgarh on 6-8-16 at 8:18pm. It received on 16-8-16 at 7.18 pm. Due to delay I have to pay rs 1900 to railway department as penalty.
So pls punish the responsible officer and direct him to refund my penalty as soon as possible.
Pankaj tripathi
Vill purkhipur, po koilasa, Thana-Atrauliya, tehsil-budhanpur, distt-azamgarh up, 276142
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Parcel/delivery international

 bijoy rio on Aug 28, 2016
I have ordered a parcel through registered mail from germany... All is fine but now the status is showing that article
Is retained by customs for unspecified reason... Please help me
Consignment number-rx482687301de


8/10/2016 12:46:00 pm germany frankfurt/flughafen insert item into bag (Otb) air delhi international mail centre
8/11/2016 7:00:00 am germany frankfurt/flughafen send item abroad (Edi-received) air delhi international mail centre
8/17/2016 11:01:21 am india dimc new delhi 110002 receive item at office...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Regarding complaint no 10007113667

 Ravi Kant Mehta on Aug 28, 2016
Dear sir,
We have registered complained 10007113667 in india post but not received any reply or communication
This complaint is regarding non delivery of article as article was sent to Pune but after few days it was returned back to me without showing any reason and when I check status on website it was shown delivered to Me .
How it can be possible that the sender and receiver will be same ....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Voter id card not delivered but tracking system is showing its delivery

 Vgoel20 on Aug 28, 2016
My speed post no. - ED740333717IN has to be delived latest ny 15 july 2016, but i have not got it yet. Your tracking sysytem is sowing its delivery on my addresss i don't know where it has delivered and to whom. I had complaint against it in my area post office, speed pist department and even compalint online to concerned authority but yet now no action had been taken against this. Do let me know by what date i can get my voter id card because i need it urgently for my exams.

Give me quick response on this as this is very important document.
Mobile no.- 7838886954
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Complaint against non delivery of article

 Harisankar R on Aug 28, 2016
I have posted a express parcel with tracking no (EL149696346IN) from VARKALA(695141) to ARUNACHAL PRADESH(792104) on 2/08/2016 and if i track last update on 07/02/2016 at 10:14:02(time) TMO TINSUKIA RMS(office) Bag dispatched to TMO TINSUKIA RMS (Event) after that no update till 28/08/2016 .And post officers are taking nothing series about it .The parcel contain a valuable of RS:-1750 which i had to
get from amazon .Also amazon is denied to refund the amount also they are saying they can give the refund only after they revived the product .I registered a complaint on Indian post on 17/08/2016...
Complaint comments  Read comments Complaint category Computers & Accessories

Indiapost — Regarding complaint no. 10007137406

 Rgupt on Aug 27, 2016
Dear sir,
We have registered complained 10007137406 in india post but not received any reply or communication and i am helpless to track complaint status because status track id is expired. So we are unable to see the status.
Please do the needful, we are still awaited reply from Post office. We have already submit 10-12 mails but not sending the status is failed....
Complaint comments  Read comments Complaint category Other

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