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India Post Customer Care

Department of Posts

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Phone:+91 612 222 5051
 +91 771 223 3400
 1-800-112011
Mobile:+91 120 232 1176
Fax:+91 612 2225011
 +91 771 2233194
Regional Contacts:

Andhra Pradesh:

Dak Sadan, Abidas, Hyderabad – 500001.
cpmg_apr@indiapost.gov.in
+91 40 2346 3636 (Tel), +91 40 2474 7282 (Fax)

Assam:

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India Post Complaints & Reviews

India Post - Got frod in saving account

User
 Neetu 82 on Jul 7, 2015
Hello Sir myself Neetu Rani.I am residentiol of Barnala District. In april i found that someone done my duplicate sign and got withdrawal of 1 lakh from my saving account.I went to post office to get my saving but nobody hear my complain even they behave with me very rudely . I am very helpless and have no solution now. Please help me like God . I shall be very thankful to you for this kindness. Regards Neetu Rani...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Wrong Delivery

User
 zenithkumar on Jul 6, 2015
on 30/06/2015, Ningthoujam boby Singh, Toupokpi Mamang Leikai W/No. 1, send me a letter to my name, Laishubam zenithkumar singh, pappana building, Ayappa temple Road, Singayapallaya, Mahadevapura-560048. But the postman delivered to wrong addres on 03/07/2015, time 16:27 pm at whitefield 560066. so please delivered the item at my addres laishubam zenithkumar singh, Papana building, ayappa temple road, singayapallaya, mahadevapura-560048...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - No response on complaint registered

User
 coolvissi on Jul 5, 2015
Reliance Life Insurance has sent me a registered post on 25th of June 2015. The Consignment tracking number is RM551206705IN. Since then i am trying to track the consignment number online, but the online tracking system is showing no details. Then on 1st of July i have registered complaint using online complaint portal of India Post. Since then i am following up on daily basis. But India Post never replied on any of my message. Now i am finding myself in deadlock situation. One side Reliance Life is saying that post has been dispatched from their side however i have yet not received the...
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

India Post - Delay in delivery of speed post letter

User
 Rahul shahi on Jul 4, 2015
I had sent a spped post letter atricle no EP328111835IN dated 27 jul 15 from post office sec 47 chandigarh pin no 160047 to muzaffarpur bihar pin no 842001. The letter contains Railway window ticket for the journey date 05 july 15 of two passenger in which one is bonafied cancer patient and one is her attendent.due to not delivery of ticket the patient who has got appoitment on 07july 15 in surgical department PGI CHANDIGARH, have to suffer so much difficulty in indian railway journey without confirm birth. Further I want to say that after tracking my article on website of india post it was showing...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Not delivering speed post,No reply from the officer mail id,no action taken by main branch Belgharia HO

User
 samriddhasanyal on Jul 4, 2015
I have sent a speed post (ew84564433in)on 29th June to Ranchi.But after dispatching to NSH Ranchi on 30 th June the delivery report of the letter is still not availvable.I have complained (complain number 10006349387) but do not get any reply.I have also mailed Ranchi H.O and Belgharia H.O but they did not take any action....
Complaint comments Read comments Complaint category Movement & Delivery

India Post - shipment is being sent to the wrong address

User
 Ajay Sivan on Jul 3, 2015
I have bought a shoe from myntra and it was sent through India post. When I tracked the shipment I found that the shipment is further shipped to kottayam from kochi. I live in ernakulam dist. My house is in kottamam near to kalady. You have further shipped to kottayam instead of kottamam. Please make sure that people get their shipments correctly. ....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

India Post - Bag Despatched to ICH BALASORE but Destination is Bhadrak

User
 Sambit Sabyasachi Hota on Jul 3, 2015
I am Bhadrak, Odisha i am unable to understand why my product have gone to Balasore where as Bhadrak is in between Bhubanswar and Balasore. My product no is EH620768120IN 28/06/2015 00:26:28 BNPL UNIT (SPC GURGAON) Item bagged for NSH BHUBANESWAR 28/06/2015 20:55:38 BNPL UNIT (SPC GURGAON) Bag Despatched to PALAM TMO 02/07/2015 10:01:47 NSH BHUBANESWAR Bag Received 02/07/2015 10:02:04 NSH BHUBANESWAR Bag Opened 02/07/2015 10:02:05 NSH BHUBANESWAR Item Received 02/07/2015 12:46:04 NSH BHUBANESWAR Item bagged for ICH BALASORE 02/07/2015 13:31:13 NSH BHUBANESWAR Bag Despatched to ICH BALASORE...
Complaint comments Read comments Complaint category Products & Services

India Post - Non Delivery of WEEK,S copies since last three months

User
 S P Meshram on Jul 3, 2015
Sir/ Madam I have constructed a house in a newly formed layout at No- 4, Sunrise Layout, Begur Koppa Road, Beside Candor International School HULLAHALLI, Bangalore 560 083 and informed my postal address to the WEEK published by Malayala Manorama co ltd. Kottyam Kerala on 31st March 2015, But so far, I have not received even a single copy of it, (out of twelve copies) in last three months.I phoned to Malayala Manorama co ltd. Kottyam Kerala who told me that they regularly dispatch my copies on available postal address. Then I went Gotigere post office under whose postal jurisdiction this pin number...
Complaint comments Read comments Complaint category Magazines & Newspapers

India Post - product not deliveryed

User
 Guddu125 on Jul 2, 2015
I HAVE BOOKED ONE PARCEL ON 20-june-2015 throw speed post my parcel id is-AD002549753IN BUT I HAVE NOT RECEIEVED MY PARCEL YET....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Products not received

User
 Guddu125 on Jul 2, 2015
I have Book one parcel on 20-june -2015 throw Speed post My Parcel Speed Post id is : AD002549753IN last Delivered date 30-june 2015 but i have not received my parcel Yet my contact number is -9897606041. please resolve my issue as soon as possible,...
Complaint comments Read comments Complaint category Government Organizations

India Post - Not Delivered article and no information available

User
 P G Hari Das on Jul 2, 2015
1. Tracking id- CL312140431IN. 2. Booked on 19/06/015. To Ascomp Inc, Mayapuri ( From Pala Head PO ) 3. Address is 100% ok since I send the item two times succesfully through india-post 4. Now its 12 days but no information available. Dont know whether it delivered or lost or where is the item. 5. The item was shipped to the company named ascomp.inc delhi for refund since the product is inappropriate for me. The item cost 8000rs. The refund amount was 5000rs. I could show my e-mail if you need proof 6. It was expected to deliver within 4-5 days of time as promised by the person...
Complaint comments Read comments Complaint category Movement & Delivery

Indian Postal Services - Item Bounce back to Sender

User
 Ishan Dutt on Jul 2, 2015
My SHipment no: CP135026743IN, SHipped on 24th June 2015 retuned back to me on 2nd July 2015 without any note or reason form the Postal Authorities. The shipment reached the destination city - PUNE, . There was no attempt to Deliver it and then without providing a a Reason whatsoever, It was returned back to me at Phagwara -144401.

Kindly accept this complaint and help me out here, as i have wasted shipment charges and valuable time for the shipment....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Important document not received and status is delivered

User
 jeevsing on Jul 1, 2015
Sir, I would like to inform you that My important document sent by icici bank from mumbai on first week of june15 through speed post being no.is ED601050044IN but have not recd. the same till now, if have ask to post man (Bhupender) answer is that is delivered. while he has deliver the same to same name of person. not me. so please do the needful. Rgds, Jeewan...
Complaint comments Read comments Complaint category Banks

India Post - Improper Transition System

User
 Prahari on Jul 1, 2015
PO never issue any kind of COUNTER PAY SLIPS to its customer for any transactions be it Cash or Transfer from one account to another account which create many confusion and tensions so long the Final Documents are not received before 15-10 daqs. Like any other Banks they also must issue Counter Folios to customer with seal and signature as proof. PO take Self Cheque for cash withdrawal with signature on the back of cheque to open new account of various scheme such as MIS 5 yrs. plane etc.without issuing and counter acknowledgement before issuing Final documents of the scheme is handed over after...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Postal authorities rejected to receive the cover for sending speed post on the pretext that time is over around 4-20 P.M.,

User
 Ahmed Ali Shaik on Jun 30, 2015
On 30-06-2015 at around 4-20 P.M., I went to Head Post Office of Pulivendula town 516 390 for sending speed post to AFC, Visakhapatnam city, but the employee of speed post counter didn't receive the cover/parcel on the pretext that counter has been closed and the postal bag was tied. I pleaded the employee to send speed post, but he paid deaf ear and never bothered to do his legitimate duties. But it was mentioned in citizen charter that, speed post, VPP etc, would entertain till 5-45 P.M., on Monday to Friday. The entire episode is covered in CC camera available in the post office....
Complaint comments Read comments [1] Complaint category Other

Indian Post - Non-delivery of the article sent via speed post (No. EI546945093IN)

User
 Akshay Modi on Jun 30, 2015
Dear sir/ madam I have sent one article dated 22/06/2015 via speed post (No. EI546945093IN) from Panna (488001) to Room No. F-11, Scientist Apartment, CSIO Campus, CSIR-CSIO, Sector-30, Chandigarh - 160030. For the last 6 days (date 24/06/2015, time: 23:27:09, office: PALAM TMO), it's showing "Transit Bag Despatched to PALAM TMO". Kindly deliver the item and update the status. Hoping for a positive response from your side. Thanks and regards, Akshay Modi PhD scholar, IIT Bombay Mobile no.: 09424709978...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Documents is not delivered at my residence

User
 rizwan3468 on Jun 30, 2015
Dear Sir, This is Rizwab Ahmad.I am doing job . At working time I am in office .I can not take leave for every single documents .I really unsatisfied with post service. every time my documents send return and give easy reason ( Address Not Found). I met to post man shown my home and given my mobile no. .I have also given NOC letter ( when I wiil be not at home you can give my documents to any one of my family who will be available at that time ). After that my documents return not reach to my residence due to address not found . Please do needfull as soon as possible Thanks and Regards...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - India Post - international speed post not delivery

User
 Balajir85 on Jun 29, 2015
dears, my internationationl speed post was sent on 17th June 2015 from Belgium and its reached mumber office on 24th June and the current status is "25/06/2015 03:02:37 MUMBAI (CRC) Bag Despatched to ANNA ROAD SORTING C (CRC)" and no futher updates. my destination place Chennai, Tamilnadu. please help me to know the current the current status and the tentative date to reach my destibation place Chennai....
Complaint comments Read comments [1] Complaint category Other

India Post - post not deliver on time

User
 mr.aayushshrivastava@gmail.com on Jun 29, 2015
my post number number is TRACK ID EI536300969IN MY POST DOES NOT REACH ON TIME. NOW I CAN'T ABLE TO APPLY FOR THE POST FOR THE JOB. SO, PLEASE I WANT THAT U TAKE SOME STRONG DECISION ON THIS BECAUSE SO MANY STUDENTS SUFFER FROM THIS KIND OF THINGS. SOME GOVT WORKERS DOES NOT DO WORK PROPERLY, PLEASE DO SOME ON THIS....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Non Dispatch of SpeedPost Letter Important Document and Cheque

User
 Muhammed Akhtar on Jun 26, 2015
From: M.AKHTAR, IRPS Additional Member, Railway Board 208, Rail Bhawan-NewDelhi-110001 Sir/Madam I had dispatched a letter via speed post containing important document and cheques fro New Delhi GPO on 23.06.2015 at morning 9.34 hrs.. After 48 hours there is no trace of this mail. I went to Consumer Complaint cell of GPO. They refused to take complaints and advised me to contact department by mail. Details of addressee Ref No. ED618406135IN SPEED POST Mrs. Farhat Akhtar, HIG-S!-151, Niladri Vihar PO Sailashree Vihar BHUBANESWAR-751021 Please ensure that the matter is delivered....
Complaint comments Read comments Complaint category Postal & Delivery Services

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