India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 2%
Submit a Complaint

India Post Customer Care

Ministry of Communications & Information Technology

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
India - 110001

Customer Care Phone Numbers and Contacts




+91 61 2222 5011
+91 77 1223 3194

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

India Post related photos (347)

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India Post Complaints & Reviews

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India Post — Postman Not Delivering any document since last 3 Years

 Kamlesh Lathiya on Dec 7, 2016
My Self Mr. Kamlesh Nanjibhai Prajapati
Residence Add :- T - 68, Pushpakcity, Hathijan, Ahmedabad-382445.

Postman Not Delivering any Document Since last 3 years.

Postman Name : - Mr. Pankajbhai J. Patel

He is running his own bussiness of Floar Factory (Anaj dalvani Ghanti) at the location / Shop of post office at hathijan.

My lots of postal document missing since last 3 years.

Please help me....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Delay of the parcel delivery

 Rosangpuii on Dec 6, 2016
I C. Rosangpuii of kolkata booked the item on 21/11/2016 and till today 6/12/2016 the item was not delivery to the destination its being a long time now
Here is the tracking number
EW198391062IN, Please do checking and please do the necessary.and please let me know the information if there is any new come up to my complaint of this issue. Thank you...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

India Post — Partial not receive

 Yangmichon Kuireiwoshi on Dec 6, 2016
I was not home at the moment when the postman came for delivery.So he just kept my parcel outside my room but he did not inform me about that.When i went to complaint about my parcel in the office, the postman was on i called him to come at my address.he came and the postman told me to take 200 rupee as an refund, he was too careless .I said i will lodge an complaint and he told me to do so moreover he said u would not get nothing even of u complaint.He doesnt behave well.I am not satisfied how he address me....
Complaint comments  Read comments Complaint category Movement & Delivery

India Post — Speed post - did not reach

 ananyaray on Dec 6, 2016
A document was speedposted on 12 november 2016, to be send to usa, maryland. Items still did not reach in. Non can we get any further update. Pleas help. Here is the tracking number - ew328297701in.
The status says that the item is still in kolkata speed post center. How can i contact them? The contact numbers don't work at all.
Please help me. I will be grateful.
Best regards,
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Indian Post — Postal Life Insurance- increased maturity date and decreased premium without information

 Sunaina.kri on Dec 4, 2016
I purchased a PLI Policy (EA-50) {Policy No. JH-111130-UC} on 08-04-2012. I have been depositing monthly premium of Rs.4350 from May 2012. But when I went to deposit my premium in January 2016, the representative at Post Office said that the monthly premium has been decreased from Rs.4350 to Rs. 1945 and also the date of maturity have been extended from 08-05-2016 to 08-05-2021. All these changes were done without any prior intimation to me. The Bond Paper issued by the Postal Department clearly shows the maturity date as 08 May 2016 and the monthly premium as Rs.4350.

The bond paper...
Complaint comments  Read comments [1]Complaint category Insurance

India Post — ATM Not Deliver

 Rakesh sharma advocate on Dec 3, 2016
Dear sir,

Mera name rakesh kumar sharma h or mera add. ram nagar bandhya mode, luniyawas goner road, mere contact. no. 9929731038 h mera atm 30/11/2016 ko dantali post office me pauch gaya tha par abhi tak nahi deliver hua h or mena post men se bhi baat ki thi par usne kabhi phone switch off kar liya kabi bolta h batata hu par abhi tak mera atm nahi paucha h post men ka moble no h- 7023142256 to kripa karke postman ke khilabf karwahi kare or atm add. par pauchane ka kasth kare

tahk you,

rakesh sharma...
Complaint comments  Read comments Complaint category Banks

India Post — Regarding Complaints against Postman

 Manu5246 on Dec 3, 2016
New Vikas Nagar
Loni Ghaziabad (UTTAR PRADESH)
DECEMBER 03, 2016
The Post Master
General Post Office
Loni Ghaziabad (UP)

Subject: Regarding Complaint against postman

Respected Sir,

I would like to draw your kind attention on the fact that the postman of our area is very irregular in his duties. He does not deliver the letters regularly and properly. He throws the letters carelessly. He gives our letters to the wrong persons. Sometimes he misbehaves the people.

People face many difficulties because...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Miss delivery of registered parcel miss putting on pin code by postal department of cooch head post office 736101

 principal KV BSF Gandhinagar on Dec 2, 2016
Sir, we made a registered parcel from kendriya vidyalaybsf gandhinagar kk bari pin 736179 to the principal afs no. I neosolia, jorhat assa. Pin code no.785005. But by mistake the post office put the pin code 785015 instead of 785005. To day we have come to know that the consignment has not been received by the kv afs newsolia jorhat assam pin code 785005. Now the registered parcel is no where by the mistake of the postal department. Ans as per today' trekking report is has been delivered to barbeta nov 04, 2016 at 03.53 pm. It is a serious mistake regarding missing of service documents of mr vijayya...
Complaint comments  Read comments [2]Complaint category Government Organizations

India Post — Rude behaviour of the postmaster

 Sheetal Puthran on Dec 2, 2016
I had placed a request for my NSE since the query has already been raised on 5th Nov at the Orlem Post Office Mala West, I called them today to check the status however the Post Master was very rude when he asked me the date of the query submission I had clearly told him that I don't have the certificate handy to which he replied that we cant check without the date, I told him that I don't roam with the certificate my name should suffice however he just kept on interrupting and would not just listen to me, I tried raising a complaint on the Indian post office website but it allows on 200 characters...
Complaint comments  Read comments Complaint category Other

India Post — Loss of articles in registered parcels

 sarita on Nov 30, 2016
My family have sent 2 consignments with no CO036465880IN & CO036465765IN through Indian Post Registry Parcel, which I received on 28th Nov 2016.

The delivery person was in a rush and before checking the parcel he insisted me to sign the documents, without a second thought and from humanity point of view (as he was an old person) I have signed the documents.

After he left I opened the consignments and while opening the parcels I observed some cut marks on the top of the stickers and above the cut marks different sticker is been pasted. I was bit worried but the major...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Documents undelivered

 Milind.Kale on Nov 30, 2016
I've sent a speed post on 11th Nov 16 to USA with very important documents.
However, till date the status reflects as documents to be received at Newyork USPS.

I've registered a complaint on Indian postal services site but they've casually replied saying issue has been highlighted to concerned airlines.
The responsibility for delivery lies with Indian postal services as money have been paid to them and not to airlines.
20 days and I do not have any clue when the documents will be delivered.
They do not the implications of the non delivery, worst decision...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Emo money order not delivered till date.

 prathapbabus on Nov 30, 2016
Dear sir/madam.
My mother not well.she is 85yreas old.
I sent emo on 18/11/16 at 9.39am. from KODIGEHALLI POST OFFICE, MAGADI MAIN ROAD AREA, BANGALORE. PIN CODE # 560112.
PNR # 154161161118000525.
Kindly give me a justice with late delivery fine upto 5000 rupees.

Kind regards.;
Complaint comments  Read comments [1]Complaint category Hospitals

India Post — Challan

 Kamlesh8422 on Nov 30, 2016
In post office...They are not accepting my GPSSB exam challan. Post master is also not available here till 11:30 .rude behavior by staff. They says No internet here.i have said them that give me complaint book or any other idea to accept my exam fees but they say no time for it. So i thought that what is meaning of postoffice in villages.we need online payment system ....
Complaint comments  Read comments [1]Complaint category Government Organizations

India Post — Non delivery of a Parcel

 riyasyahiakhan on Nov 30, 2016
Parcel booked at Mannuthy, Thrissur (680651); Destination is Hoogly, West Bengal (712203). As per the tracking information the parcel is returning from Howrah at 24/11/2016. It doesn't even reached the concerned Post Office. Please inform me the reason that causes to this situation.
The parcel is came from Thrissur and the same should be delivered at Hoogly, West Bengal. Why are you sending it back to PH THRISSUR, Kerala. It is already came from PH Thrissur....
Complaint comments  Read comments Complaint category Online Shopping

India Post — Letter not delevered

 Sujit Saroj on Nov 28, 2016
Dear sir, my complain is against post man mr sambale, mob no 8421672394, gaurai pada, vasai east, palghar, maharashtra 401208, he is not delevering my letter (Chekquebook) after 19 days gone, please do some this is second time about hi behavior. Last time he was demanding bribe to delivery of adhar card.

Thank regards sujeet kumar 7666254225
752, makal pada, vasai east palghar, maharashtra 401208...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

India Post — Non delivery of international delivery

 Sampes23 on Nov 28, 2016
Dear indian post,

Its really been disappointed with your service. Its been more than a month i am still unable to track my courier. I raised complained on the website but also no reply from you. My courier tracking number was acw06266970in. When i contacted indian post office they does not have any information regarding my parcel. Totally fed up with kind of service. Please stop providing service, if you cant provide. Our pm trying to clean and reform india but the problem with his own dept, how he will solve india's problem....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Speed post not delivered by home address

 Arunesh Tiwari on Nov 26, 2016
Speed post not delivered by home address please deliver speed post number EA437149978IN...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Fraud dept of post jabalpur indira shrivas

 sheelakhullar on Nov 25, 2016
I have registered online complain of my mis acct 38102 but always they are

Regecting pls see how many times i have log online complaints

12 july 2016:complaint number : 10007059543 current status : closed on 06/08/2016 (24 days waste)
11 aug 2016 :complaint number : 10007116329 current status : closed on 29/08/2016 (18 days waste)
27.8.2016 :complaint number : 10007154730 current status : closed on 07/09/2016 (11 days waste)
26.9.2016 :complaint number : 10007204946 current status : closed on 03/10/2016 (7 days waste)
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — No update on my consignment

 Monica_sahay18 on Nov 24, 2016

I had sent my courier package from kolkata to ranchi on 21st of nov 2016. Updates i can see for the same only till 22nd nov 2016 which is still on nsh kolkata airport after that no update is there. Can it be traced whether it is on transit for ranchi or not.

Consignment - ew127425491in & ew127425505in.

It was sent by speed post so that it can get delivered on timw, other parcels are recieved in different states but with this parcel i am unable to see any update since two days which is dissapointing.
Kindly help, it is urgent....
Complaint comments  Read comments Complaint category Family & Relationships

India Post — Rd amount misappropriated by postmaster ballabgarh, 121004 near aggarwal public school along with agent mr prem hans

 Tushar Mendhiratta on Nov 24, 2016
I daya rani w/of puran lal resident of h. No. 90, block c, galli no. 3, bhatiya colony, ballabgarh, 121004 is having my rd account in post office branch, ballabgarh, near aggarwal public school, 121004. I was having an rd in post office having number 7282765250 named daya rani whose period was 30/07/2011 to 30/07/2016. On 08/11/2016, when i went to post office to check whether the proceeds of my rd are credited to my saving account having account number 3341969654. I found it having zero balance. On inquiring from post office about the proceeds of my maturity, i found that on 08/09/2016 a cheque...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

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