India Post Customer Care

India Post Customer Care

Department of Posts

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Phone:+91 612 222 5051
+91 771 223 3400
1-800-112011
Mobile:+91 120 232 1176
Fax:+91 612 2225011
+91 771 2233194
Regional Contacts:

Andhra Pradesh:

Dak Sadan, Abidas, Hyderabad – 500001.
cpmg_apr@indiapost.gov.in
+91 40 2346 3636 (Tel), +91 40 2474 7282 (Fax)

Assam:


View More Information...
Satisfactory Rating
1%
Complaints
1344
Resolved
6
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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India Post Complaints & Reviews

India Post - there is no update of parcel through India post after registration of the completion of 14 days

User
 kamalnayan vinodchandra shah on Jul 29, 2015
Respected Sir, I have done the parcel through India post on date 15/07/2015. Consignee number of that parcel is CP126794742IN. But till date there is no update through India post about this parcel after 17/07/2015. I did not know that what the status of that parcel is because it did not show the destination stage. I track the parcel through the website of India post of www.ndiapost.gov.in but there is no update after 17/07/2015. So I register a complaint through the website of India post of www.ndiapost.gov.in on date 27 July, 2015.The complain no is 10006399532. But I am very disappointed...
Complaint comments Read comments Complaint category Public Transportation

India Post - Delay in delivery of speed post

User
 yorrahul on Jul 28, 2015
sir, I had sent a parcel through Speed post from Bongaon, North 24 parganas, Westbengal to Tauru, Haryana on 14th July 2015. Speed Post tracking shows that the parcel is received in Bag Despatched to Tauru S.O on 17th july 2015, but it is still there and not delivered to the recipient. Speed Post Tracking Number is EW601297697IN. I tried too many times to spoke to the concerned person/department of Destination Post Office through their phone no.01267282244 but they are not responding my call for last 7 days. I have registered complaint on 25/07/15. Complaint Number: 10006397794 but they...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - World biggest lazy company

User
 nitarp01 on Jul 25, 2015
I did not received my shipment yet.
I tried calling up your company regarding my grievance but was not able to get in touch with anybody. In spite of repeated follow ups, i have received no appropriate response from your company’s side, which is disappointing. I have wasted unreasonable amount of time and money in trying to resolve this issue but to no avail. I am appalled to have received such inept and unprofessional services from a company of your repute which has created unnecessary hassles in my life, resulting in loss of time and money. The entire episode has left me in a bitter...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Parcel not delivered since 2 months

User
 Amla on Jul 24, 2015
I had sent a parcel through Speed post from Bangalore to Mumbai on 29th May 2015. Speed Post tracking shows that the parcel is received in NSH MUMBAI on 30th May 2015, but it is still not delivered to the recipient. Speed Post Tracking Number is EK495997196IN...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - EQ195368691IN not received Since 4 Months

User
 umeshnaval on Jul 23, 2015
Dear Sir, This is further reference to my earlier e-mail. This is to bring to your notice that EQ195368691IN which was booked on 30 March is not received as of now. It has been more than 100 Days but my problem remains unsolved. I request to kindly look in to the issue & do the needful...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Regarding Complaint against Wrong delivery of articles...

User
 amitjsh010 on Jul 22, 2015
Sir, I have delivered a Speed Post Article on 10th April 2015 to the address Rishal Dev Singh, A-304, Madhupushpa Society, Near Dutt Temple, Wakad, Pune-411057(MH) and i got a message on 14/07/15 i.e. “The speedpost article E1511607047IN booked on date 10/07/2015 was delivered on 14/07/2015” but they delivered the article to the wrong address . I tried too many times to spoke to the concerned person/department of Destination Post Office through their phone no.02022934727 but they are not responding my call for last 7 days. I have registered complaint but the current status is being shown that...
Complaint comments Read comments Complaint category Security Services

India Post - Non delivery of registered parcel

User
 maddy139 on Jul 21, 2015
Dear Sir/Mam We have sent an article from your Registered parcel service with tracking id -CH013629894IN.I have booked this parcel on 6th July 2015 from Ambala City H.O..Today on 20th august, 2014 its 15 days that parcel has not been delivered... I have also lodged the complaint for this with complaint number as 10006375976 on 15 July, 2015.. Sir/Mam, its 7 days that I have been regularly going to the post office about the enquiry of parcel but there is no action on this case...The Post master always tell that parcel will be delivered tomorrow but it is not yet delivered...I have also visited...
Complaint comments Read comments Complaint category Postal & Delivery Services

Indian Post Office - Non delivery speed post

User
 ranjitkumar pal on Jul 21, 2015
I send speed no- RL A RE 9522311 IN post wef R K PAL to nb/sub Bali, 344 regt, Hyd c/o 56 apo pin -500011 DT 03/06/14 AND TIME 10:39 does not delivery above speed post to these point.I am sure our complain is easy to read pl be polite.
thanking your anticipation P...
Complaint comments Read comments Complaint category Security Services

India Post - Delay in delivery of parcel

User
 Param Grewal on Jul 21, 2015
I send parcel via india post on 30 june 2015 tracking no. Cp121622723in to growthways pvt ltd company 21 days are gone they not recieve the parcel till now and tracking detail said that parcel is in ludhiana i loged complaint regarding delay in delievery complaint no. 10006362505 on 8 july they not respond please solve my problem as soon as possible...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

India Post - Passport not received

User
 Sakshi.eashan on Jul 21, 2015
My passport was dispatched from the Bhopal passport office on 29/06/15 and is stuck in ICH Satna since 02/07/15. When contacted the post office, the reply is simply that one of the packages was not received on 2/06/15. No information on where it is currently and when can I expect its delivery is available....
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - unethical behaviour

User
 spiritofvengeance on Jul 13, 2015
I Am Archit Garg doing b.tech final year is here by to say that our i am having my R.D. account in my near by India post branch..And there is some problem occurred in my R.D.book by the employee there and now he is neither doing any correction in it nor submitting the money in my account...I Am continuously going there from last 4 weeks ..please help me out ..i do not have so much time to go there regularly ......
Complaint comments Read comments Complaint category Banks

India Post - Postman Not delivering the Post to my address and he is returning all my post coming back to sender

User
 Swarit Anand Singh on Jul 11, 2015
I am Mamata Singh, Village : Palhipar, Post : Pakari Dubey, District : Gorakhpur, Pin:273413. Sir i want to register a complain on Post Master of Pakari Dubey. His Name is Rajesh Rai. His contact no. Is +918004886552. I have applied for PAN card in month of April. Which is delivered in post office Pakari Dubey in month of May. But he not delivered it to my home. Apart from this he returned the PAN card post back to senders address. I have Online tracking record which tells he had returned it on 17 May 2015. He did this type of things earlier several times. If he deliver any post he always demand...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Postman delivery issue

User
 asaifk on Jul 11, 2015
Dear Sir, My name is Mohd. Asif. We are in deep trouble from our area postman. He never give us any document. he never come in area we ask to him for delivery he said i haven't found your home. This time i am waiting for my credit card from HDFC. credit card returned by him and i request for send it back but he never responds regarding any post. every time we goes to office and collect the post but he never come. currently post ref no. 15189476951 sent by hdfc credit card department 3 day back i haven collect yet. it comes in jamdoli post office jaipur my 58, Karim Nagar vistar kho...
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

India Post - Non-delivery of international mail and poor service

User
 Atma Jyoti Mahapatra on Jul 9, 2015
I sent a document by Speed Post consignment number EO649625913IN on 27 June from Bhubaneswar to Amsterdam. I was told that the courier will take 'three to four days'. On 3 July I filed Complaint Number 10006354833 as online tracking showed that it was bagged at Kolkata on 29 June. As on 9 July, the online tracking and the complaint position are only updated till 29 June. The packet containing documents for my son's admission has still not been delivered. I have followed up in every forum including ADG International Mail, New Delhi. I have also tweeted to India Post. There is a trail of emails, and...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Got frod in saving account

User
 Neetu 82 on Jul 7, 2015
Hello Sir myself Neetu Rani.I am residentiol of Barnala District. In april i found that someone done my duplicate sign and got withdrawal of 1 lakh from my saving account.I went to post office to get my saving but nobody hear my complain even they behave with me very rudely . I am very helpless and have no solution now. Please help me like God . I shall be very thankful to you for this kindness. Regards Neetu Rani...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Wrong Delivery

User
 zenithkumar on Jul 6, 2015
on 30/06/2015, Ningthoujam boby Singh, Toupokpi Mamang Leikai W/No. 1, send me a letter to my name, Laishubam zenithkumar singh, pappana building, Ayappa temple Road, Singayapallaya, Mahadevapura-560048. But the postman delivered to wrong addres on 03/07/2015, time 16:27 pm at whitefield 560066. so please delivered the item at my addres laishubam zenithkumar singh, Papana building, ayappa temple road, singayapallaya, mahadevapura-560048...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - No response on complaint registered

User
 coolvissi on Jul 5, 2015
Reliance Life Insurance has sent me a registered post on 25th of June 2015. The Consignment tracking number is RM551206705IN. Since then i am trying to track the consignment number online, but the online tracking system is showing no details. Then on 1st of July i have registered complaint using online complaint portal of India Post. Since then i am following up on daily basis. But India Post never replied on any of my message. Now i am finding myself in deadlock situation. One side Reliance Life is saying that post has been dispatched from their side however i have yet not received the...
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

India Post - Delay in delivery of speed post letter

User
 Rahul shahi on Jul 4, 2015
I had sent a spped post letter atricle no EP328111835IN dated 27 jul 15 from post office sec 47 chandigarh pin no 160047 to muzaffarpur bihar pin no 842001. The letter contains Railway window ticket for the journey date 05 july 15 of two passenger in which one is bonafied cancer patient and one is her attendent.due to not delivery of ticket the patient who has got appoitment on 07july 15 in surgical department PGI CHANDIGARH, have to suffer so much difficulty in indian railway journey without confirm birth. Further I want to say that after tracking my article on website of india post it was showing...
Complaint comments Read comments Complaint category Postal & Delivery Services

India Post - Not delivering speed post,No reply from the officer mail id,no action taken by main branch Belgharia HO

User
 samriddhasanyal on Jul 4, 2015
I have sent a speed post (ew84564433in)on 29th June to Ranchi.But after dispatching to NSH Ranchi on 30 th June the delivery report of the letter is still not availvable.I have complained (complain number 10006349387) but do not get any reply.I have also mailed Ranchi H.O and Belgharia H.O but they did not take any action....
Complaint comments Read comments Complaint category Movement & Delivery

India Post - shipment is being sent to the wrong address

User
 Ajay Sivan on Jul 3, 2015
I have bought a shoe from myntra and it was sent through India post. When I tracked the shipment I found that the shipment is further shipped to kottayam from kochi. I live in ernakulam dist. My house is in kottamam near to kalady. You have further shipped to kottayam instead of kottamam. Please make sure that people get their shipments correctly. ....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

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