[Resolved]  Kotak Mahindra Bank Ltd. — Charges

Address:

RS Puram, Coimbatore, Tamil Nadu

Dear Kotak Mahindra Team,

We would like to bring to your notice regarding the charges ( Rent 5898.90 on 26th April 2013) implied by your bank our locker facility allocated to the SB AC No. [protected] ( Account Holder : NITIN B JAIN ). When we had telecomm with Ms. Pinky Nathaney on 24.07.2013 @ 7.30 PM ( RS Puram Branch, Coimbatore), we came to know that these charges have been collected for not opening the Fixed Deposit and Current Account with Kotak Mahindra Bank. Kindly clarify us the below query.

1) The charges for locker in other banks is 600-800, whereas your bank has charged 5898.90 ?
2) Will your bank will charge as per RBI norms or based on having Fixed Deposit & Current Accounts ?
3) As per Pinky Nathaney, locker facility should be allocated only to the customer who are holding current accounts & fixed deposit. In-spite of not having both service with kotak why she allocated locker to us ?

We have enquirer with other private and government banks, which doesn't have above criteria for the locker facility. Before allocating locker we were informed about only the locker charges and no such condition above mentioned by Ms Pinky Nathaney.

Hereby request the Kotak Team to take immediate action and reverse the amount with interest.